GreenFire GF75-1 BioEnergy Stove
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WARRANTY
GF75-1 MODEL MANUFACTURERS WARRANTY
FPI offers FIVE YEARS warranty coverage against manufacturers defects on the steel structure of the appliance. Parts and *subsidized labour.
FPI offers TWO YEARS warranty coverage against manufacturers defects on the combustion blower, convection blower, auger feed motor and ash
removal auger motor. Parts and *subsidized labour.
FPI offers ONE YEAR warranty against manufacturers defects on all electronic components on the appliance at the time of purchase. Parts and
*subsidized labour.
Conditions:
The warranty will commence on the purchase date of the appliance.
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI’s option through an authorized
distributor or agent provided that the replaced part is returned to FPI via the distributor or agent Transportation Prepaid.
Replacement parts may be charged for until replacements are evaluated for manufacturers defects.
The authorized selling dealer is responsible for all in-fi eld warranty and service work carried out on the FPI product. FPI will not be responsible or
liable for results or costs of workmanship carried out by unauthorized service persons or dealers.
At all times, FPI reserves the right to inspect product in the fi eld which is claimed to be defective.
All claims must be submitted to FPI by the authorized selling dealer. It is necessary and essential that all claims submitted provide all requested
information for process to commence. i.e. Customer name, purchase date, model, serial number, problem, parts requested. Without this information,
the claim will be invalid.
Exclusions:
The warranty does not extend to gasketing, paint or trim.
At no time will FPI be liable for any consequential damages which exceed the original price of the unit.
FPI has no obligation to enhance or modify any unit once manufactured, i.e. as products evolve, fi eld modifi cations or upgrades will not be per
formed on existing appliances.
FPI will not be liable for travel costs for service work.
Installation, environmental, and user problems, are not the responsibility of the manufacturer and therefore not covered under the terms of the
warranty policy.
Units showing signs of neglect or mis-use are not covered under the terms of the warranty policy.
Warranty will not extend to any part or parts which have been tampered with or altered in any way, or which in our judgement has been subject to
mis-use, lack of maintenance, improper installation, neglect or accident, spillage, downdrafts caused by environmental or geographical conditions,
inadequate ventilation, excessive offsets, negative air pressure caused by mechanical systems such as furnaces, fans, clothes dryers etc.
Freight damage to stoves and replacement parts is subject to a claim against the freight carrier by the dealer and therefore not covered by the
warranty.
FPI will not be liable for acts of God or acts of terrorism which causes malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from
FPI may nullify your warranty.
Any alteration that causes leaks from the appliance or venting is not the responsibility of FPI and therefore not covered under the warranty policy.
* Subsidy according to job scale predetermined by FPI.
