Business iQ (BiQ) Self Help Troubleshooting Guide
Printed: 5 July 2021
© FOXTEL Management Pty Ltd 2020
6
reprogrammed for the TV by following the steps in
7. TV not Displaying Output from Box
1.
Check which HDMI input the box is physically connected to on the TV (typically
HDMI 1). Is this the input the one the TV reports on screen when it comes out
of standby?
•
Yes – Continue below.
•
No – Box is connected to wrong HDMI input of TV. Connect HDMI cable to
input reported by TV. The TV should now display the output of the box.
Issue resolved.
2.
Completely remove each end of the HDMI cable from both the box and the TV
(see image below). Then refit it.
3.
Does the TV display the output of the box?
•
Yes – Problem was HDMI connection. Issue resolved.
•
No – Continue below
.
4.
The LED built into the box (see image below) is normally off when the box is
both in and out of standby. It only illuminates when the Power key is pressed to
bring the box out of standby and with any key press thereafter.
Does the box’s LED flash green with each press of the Power key?
•
Yes – Go to
•
No – Go to
