Foxtel BiQ, Self Help Troubleshooting Manual

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Business iQ (BiQ) Self Help Troubleshooting Guide
Printed: 5 July 2021
© FOXTEL Management Pty Ltd 2020
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Additional 2nd Generation TV Codes:
Was the remote-control successfully programmed using method 2?
• Yes – Go to Remote Control Test .
•
No – Continue below.
4. Setup Method 3 – Code Search:
Was the remote-control successfully programmed using method 3?
• Yes – Go to Remote Control Test .
•
No – Continue below.
5. Setup Method 4 – Learning from Other Remotes. The Foxtel remote can learn
from the TV’s remote (teaching remote). To program the Foxtel remote’s
SETUP (hidden key, to left of Power key), VOL+, VOL- and MUTE keys from
the learning remote’s POWER, VOL+, VOL- and MUTE keys follow the
procedure in the diagram below.
Note: By default, after programming the Foxtel 2
nd
generation remote (with
Foxtel logo) shall continue to transmit the Samsung TV POWER code (i.e.
there are two different TV POWER codes transmitted and one box code). This
should only be an issue if there is also a Samsung TV in the nearby vicinity. If
this is an issue, set the default TV POWER code to a TV other than Samsung
by first performing Setup Method 2 – Direct Code Entry in step 3 to program
the remote for any TV that is not in the vicinity, and then follow the procedure
below.
Samsung UA75RU7100WXXY 5347 LG 50UM7600PTA 4371 Kogan KALED75JU8100GA 4291
Samsung UA65JS9000WXXY 2051 LG 55SM8600PTA 5234 Kogan KALED75MU8010SZA 5310
Samsung QA82Q60RAWXXY 5097 LG 75SM8600PTA 5234 Kogan KALED65KU8100GA 5311
Samsung QA98Q900RBWXXY 5097 LG 86SM9400PTA 5234 Kogan KALED75XU9210STA 5369
Samsung UA88JS9500WXXY 2051 Hisense 24P2 2183 TCL 40D3000F 5257
Panasonic TH32F400A 3825 Hisense 43P6 4539 TCL 40D2900F 3047
Panasonic TH32FS500A 3825 Hisense 65R5 4539 TCL 75P8MR 4259
Panasonic TH40FS500A 3825 Hisense 75R6 3519 TCL 85P8M 4259
Panasonic TH65FX800A 4688 Hisense 75R8 5029 TCL 85X6US 4259
Panasonic TH65FZ1000U 4688 Hisense 75P9 5029 Soniq E24HZ17BAU 3168
Sony KDL32W660E 4151 JVC LT32N380A 5108 Soniq S43V15AAU 3168
Sony KD43X8000G 4396 JVC LT40ND56A 5108 Soniq N50UV18AAU 3168
Sony KD55X8000G 4396 JVC LT40N570A 5108 Soniq N55UX17BAU 3168
Sony KD75X7800F 4396 JVC LT58N790A 4713 Soniq S65VX15AAU 3168
Sony KD65A9F 4396 JVC LT55N775A 4360 FFalcon 50UF1 4259
LG 32LK610BPTB 4397 Kogan KALED24EH6000DVA 4291 FFalcon 40F1 3047