Business iQ (BiQ) Self Help Troubleshooting Guide
Printed: 5 July 2021
© FOXTEL Management Pty Ltd 2020
20
32. Resetting the Remote Control to Factory Default
1.
Press and hold SETUP key on the Foxtel remote control until the LED above
the POWER key blinks twice
2.
Press 9-7-7. Did the LED above the POWER key blink four times?
•
Yes – Continue below.
•
No – Repeat from step 1.
3.
The remote should now control a Samsung TV and the box. Is the TV the
remote needs to control a Samsung TV?
•
•
No – Go to
Programming the Remote Control.
33. Programming the Remote Control
1.
Is the remote reset to factory default?
•
Yes – Continue below.
•
No – Go to
Resetting the Remote Control to Factory Default
2.
The Foxtel remote control unit is a universal remote control, designed to
operate the box plus power, mute, and volume on the TV. For the remote-
control unit to control the TV, it must be programmed to support the specific
TV. After programming it is recommended a label be affixed to the bottom of
the remote control and the room number written on it. This is to avoid the
remote control being swapped to another room, which may have a different
make/model of TV.
1
st
Generation (without Foxtel logo)
2
nd
Generation Remote Control (with Foxtel logo)
