89
Chapter 5 Trouble Guide
Condition
Cause
Solution
Double-feed occurs with
the leading edge of paper
misaligned largely.
Paper out of specifications is used.
Do not use paper outside the specifications.
Paper is not stacked in alignment.
Stack the paper in alignment.
Loaded paper is more than 50 mm/
1.96 inches in height.
Load paper so that it is less than
The side guide unit is pressed against the
paper strongly.
Set the side guide unit leaving some
clearance between the side guide unit and
paper.
The separating air adjustment knob is not
positioned correctly.
Turn the separating air adjustment knob to
large scales.
Separating air volume is too low
Turn up [Separating Air] volume by [5] scales
at a time.
Pickup air volume is too large.
Turn down [Pickup Air] volume by [5] scales
at a time.
The clearance between the separator and
suction belt is too large.
Turn the separator adjustment knob to
small scales.
The stack height sensor is not positioned
correctly.
Set the stack height sensor to the standard
position.
Miss-feed occurs.
The suction belt is stained.
Clean the belt with a cloth moistened with
alcohol.
Paper is sticking and difficult to separate.
Check that the printing ink of the paper has
dried and there is no static electricity, and
then separate the paper well.
Paper out of specifications is used.
Do not use paper outside the specifications.
Paper is not stacked in alignment.
Stack the paper in alignment.
The paper feed guide is pressed against
the paper strongly.
Set the paper feed guide so that it touches
the paper lightly.
Suction timing is delayed because paper is
too large and heavy.
Set [Feed Interval] to [Slow].
The separating air adjustment knob is not
positioned correctly.
Turn the separating air adjustment knob to
small scales.
Separating air volume is too large.
Turn down [Separating Air] volume by [5]
scales at a time.
Pickup air volume is too low.
Turn up [Pickup Air] volume by [5] scales at
a time.
The clearance between the separator and
suction belt is small.
Turn the separator adjustment knob to
larger scales. .
The stack height sensor is not positioned
correctly.
Set the stack height sensor to the standard
position.
The side guide unit is pressed against the
paper strongly.
Set the side guide unit leaving some
clearance between the side guide unit and
paper.
When using thin paper or curled paper,
or using small size paper with [Feed
Interval] set to [Fast], mis-feed may occur
for the second sheet or later.
Set [Pickup Air] to 20 to 30.
Paper does not reach the
folding roller.
When using thick paper or slippery paper,
the spring pressure of the conveyance
roller is low.
Adjust the spring pressure of the
conveyance roller to increase spring
pressure.