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Chapter 5 Trouble Guide
Error Code
Cause
Solution
J1001
J1005
Double-feed occurs at the paper feed
section.
Remove the double-fed paper.
J1006
Paper jam has occurred in the paper
feed section.
Remove the jammed paper.
J3002
Paper jam has occurred inside the
machine.
Remove the jammed paper.
Clear the error by force ejecting paper or opening and closing
the top cover.
J6002
Paper jam has occurred in the paper
ejecting section.
Remove the jammed paper.
1-4. Other errors
Guide
Error code and error messages
Error Code
Cause
Solution
E1101
A problem has occurred inside the
machine.
Turn off and on the machine.
E1902
There is a problem with the program.
Turn off and on the machine.
E1903
There is a problem with the program.
Touch the
key to clear the error.
1-5. Errors requiring service call
When the following error codes are displayed, turn off and on the power. If the error is not solved by turning
off and on the power, contact your dealer.
E1101
E1902
E1904
E4200
E
4210
E4300
E4301
E4302
E5011
E5012
E5013
E5015
E5770