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FLIR M3100 SERIES, Instruction Manual

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Using FLIR Cloud™ Client for PC or Mac

17

To playback video:

1. Check the channels you would like to play back from in the Device List.
2. Under

Type

, check the file types you would like to search for.

•

All

: All recordings.

•

General

: Continuous recordings.

•

MD

: Motion recordings.

•

Alarm

: Alarm recordings. Your system must support alarm devices (not included) to

use this feature.

3. Under

Stream

, select

Main Stream

to search for Main Stream recordings (high qual-

ity) or

Sub Stream

to search for Sub Stream recordings (smaller file size).

4. Select the start time and end time for your search under

From

and

To

. You may not

search more than 24 hours of video.

5. Click

Search

. Wait for the client to find video saved to the system.

6. Click inside the play back bar to start playback.

#LX400028; r. 1.0/16141/16141; en-US

80

Summary of Contents for M3100 SERIES

Page 1: ...Instruction Manual M3100 SERIES ...

Page 2: ......

Page 3: ...Instruction Manual M3100 SERIES LX400028 r 1 0 16141 16141 en US iii ...

Page 4: ...IDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the p...

Page 5: ...7 Mouse Control 13 8 Remote Control 14 8 1 Setting the Remote Control Address 15 9 Using the System 16 9 1 On Screen Display 16 9 2 Using the Quick Menu 17 9 3 Adjusting Color Settings 17 9 4 Using the Navigation Bar 18 9 5 Using the Camera Toolbar 19 9 5 1 Using Quick Playback 19 9 5 2 Using Digital Zoom in Live Display 20 9 5 3 Using Real time Backup 20 9 6 Using the Virtual Keyboard 20 10 Setti...

Page 6: ...ion 45 15 2 4 Alarm Status 45 15 2 5 Online Users 46 15 2 6 Load 46 15 2 7 Test 47 15 2 8 BPS 47 15 2 9 Log 47 15 3 Setting 49 15 3 1 Network 49 15 3 2 Selecting DHCP or Static IP Address TCP IP 49 15 3 3 Configuring System Ports Connection 50 15 3 4 Configuring DDNS Settings 51 15 3 5 Configuring Email Alerts 51 15 3 6 Event 52 15 3 7 Configuring Motion Detection 52 15 3 8 Configuring Video Loss ...

Page 7: ... PTZ Pattern 78 17 3 4 PTZ Scan 79 17 3 5 PTZ Pan 79 17 4 Playback 79 17 5 Playback Controls 81 17 6 Downloading Video to your Computer Hard Drive 82 17 7 Alarm 83 17 8 Log 83 17 9 E map 84 17 10 Devices 86 17 11 Device Config 87 17 12 Alarm CFG 88 17 13 Tour Task 91 17 14 Account 92 17 14 1 Managing User Accounts 92 17 14 2 Managing Roles 94 17 15 General 95 17 15 1 Basic 95 17 15 2 File 95 17 15...

Page 8: ...130 18 3 6 Using Playback Mode on Android 131 18 3 7 Enabling Push Notifications 132 18 3 8 Using the Event List 134 18 3 9 Using Favorites 134 18 3 10 Using the E Map 136 18 3 11 Device Manager 138 18 3 12 Adding Devices Using an IP or DDNS Address Advanced 139 19 DDNS Setup Advanced 141 19 1 Accessing your System within a Local Network LAN 141 19 1 1 Step 1 of 3 Connect your System to Your Route...

Page 9: ... Installing a Hard Drive 156 21 2 Removing the Hard Drive 157 21 3 Formatting Hard Drives 158 22 Troubleshooting 160 23 M3100 Series System Specifications 162 24 Notices 165 24 1 FCC IC Notice 165 24 2 Modification 165 24 3 ROHS 165 LX400028 r 1 0 16141 16141 en US ix ...

Page 10: ......

Page 11: ...n internal battery that will keep the product running in the event of a power outage CAUTION Maintain electrical safety Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modi fied so as to defeat the safety features This will help avoid any potential hazard from electrical shock...

Page 12: ...r the UL listing mark or CSA certification mark 10 Ventilation Slots and openings in the case are provided for ventilation to ensure reli able operation of the product and to protect it from overheating These openings must not be blocked or covered The openings should never be blocked by placing the prod uct on a bed sofa rug or other similar surface This product should never be placed near or ove...

Page 13: ...icates a need for service 3 Replacement Parts When replacement parts are required have the service techni cian verify that the replacements used have the same safety characteristics as the orig inal parts Use of replacements specified by the product manufacturer can prevent fire electric shock or other hazards 4 Safety Check Upon completion of any service or repairs to this product ask the service...

Page 14: ...detail of 960H Ideal for retrofit using existing coax cable Easy Secure Cloud connection Zero video latency Cabling up to 2300ft 700m FLIR DDNS service option H 264 video compression HDMI VGA Simultaneous video output 1TB HDD included Supports 1x HDD up to 4TB 2x USB 2 0 Audio I O RS485 LX400028 r 1 0 16141 16141 en US 4 ...

Page 15: ...be exactly as shown USB mouse Ethernet cable Quick start guides software CD Hard drive size number of channels and camera configuration may vary by model Please refer to your package for specific details Check your package to confirm that you have re ceived the complete system including all components shown above LX400028 r 1 0 16141 16141 en US 5 ...

Page 16: ...there is a hard drive error POWER Glows to indicate the system is on 4 FN Performs special functions in some menus 5 ESC In menus press to go back exit menus In playback press to return to live view 6 Directional buttons ENTER From live view press once to open the System Information screen In me nus press to confirm menu options Directional buttons Press to move cursor in menus In live view press ...

Page 17: ...5 RJ45 Ethernet cable for local and remote connectivity 7 A B Connect RS485 cables Note System is compatible with FLIR MPX PTZ cameras not included only See 20 Connecting a PTZ Camera M3100 Series page 151 for details 8 DC12V Connect the included AC power adapter 9 On Off switch Turns the DVR on or off 16 Channel 1 3 2 4 5 6 7 8 9 1 A B Connect RS485 cables Note System is compatible with FLIR MPX ...

Page 18: ... a USB mouse included or USB flash drive not included for data backup or firmware updates 7 HDMI Connect to an HDMI monitor or TV not included to view the system interface 8 Audio IN Audio OUT RCA input and output for 1 channel audio recording 9 Video input Connect FLIR MPX cameras LX400028 r 1 0 16141 16141 en US 8 ...

Page 19: ...ure it to the BNC port 6 2 Step 2 Connect the Mouse Connect a USB mouse included to one of the USB ports 6 3 Step 3 Connect the Ethernet Cable Connect an Ethernet cable included to the LAN port on the rear panel of the DVR Connect the other end of the Ethernet cable to a router on your network 6 4 Step 4 Connect the Monitor Connect the included HDMI cable from the HDMI port to the TV or monitor re...

Page 20: ...rmware to Latest Version if Available If a firmware upgrade is available you will be asked to install it once the system starts up It is required to upgrade your system firmware and client software or mobile apps to the lat est version to enable remote connection to the system If a firmware upgrade is available 1 After startup a notification will appear asking you to upgrade the firmware Click OK ...

Page 21: ...nternet user name and password Username admin Password 000000 Default ports for DDNS remote access Port 80 HTTP port Port 35000 Client port 6 9 1 FLIR Cloud This system features the exclusive FLIR Cloud This is a cloud service that allows you to connect to your system over the Internet via a secure handshake with our servers This means you can easily connect to your system without requiring any ne...

Page 22: ...Basic Setup M3100 Series 6 Note The QR code shown in the System Info screen can be scanned during mobile setup to enter the sys tem s Device ID LX400028 r 1 0 16141 16141 en US 12 ...

Page 23: ...ar In live view while in a split screen display mode double click an individual channel to view it in full screen Double click again to return to the split screen display mode While navigating menus click to open a menu option 2 Right button During live view right click anywhere on the screen to open the Quick Menu Within system menus right click to exit menus 3 Scroll wheel In live view use the s...

Page 24: ...playback press to return to live view 4 Directional keys Enter Press once to open the System Information screen press twice to open the Navigation Bar Press to confirm menu selections Press to move the menu cursor Press to change menu options 5 Mult Press to switch between full screen and split screen layouts 6 Number keys 1 0 In live view press to open channels in full screen In menus press to in...

Page 25: ...remote control address 1 Right click and click Main Menu Enter the system user name default admin and password default 000000 2 Click General General 3 Under Device No enter the address number you would like to assign to the remote control 4 Click OK 5 Using the remote control press Add Then enter the address number and press Enter LX400028 r 1 0 16141 16141 en US 15 ...

Page 26: ...creen Right click to open the Quick Menu Left click to open the Navigation Bar Move the mouse to the top of a channel to view the Camera Toolbar Click and drag cameras to rearrange the channel display This does not affect the channels each camera is connected or recording to 2 Channel name 3 C Camera is continuously recording 4 M Motion has been detected 5 Date time Current system date and time Fo...

Page 27: ...A will appear to show that sequence mode is on Click the icon to pause sequence mode on the channel that is currently shown icon changes to Click again to resume sequence mode Right click and select Sequence to return to normal viewing mode Search Search playback recorded video See 12 Search Playback page 24 Manual Open the Record menu to select manual recording options See 11 3 Setting up Schedul...

Page 28: ... color settings will applied at all times Under Effective Time you can set a time range when your selected color settings will be applied camera will use default settings when outside of this range If Effective Time is unchecked the camera will use the default settings at all times 3 Click OK to save changes 9 4 Using the Navigation Bar The Navigation Bar gives quick access to certain functions an...

Page 29: ... or system configurations and install firmware upgrades 9 5 Using the Camera Toolbar The Camera Toolbar is used to perform actions on a specific channel To access the Camera Toolbar Move the mouse to the top of the channel display The Camera Toolbar has the follow ing options 4 5 1 2 3 1 Quick Playback 2 Digital zoom 3 Real time backup 4 Snapshot 5 Mute unmute audio 9 5 1 Using Quick Playback Quic...

Page 30: ... Using Real time Backup Real time backup allows you to save footage from the live display to a USB thumb drive not included or external hard drive not included To use Real time Backup 1 Insert the USB thumb drive or external hard drive into one of the USB ports on the system 2 Move your mouse to the top of the channel display and click to start Real time Backup 3 Click again to end Real time Backu...

Page 31: ...aylight Savings Time updates Note You can adjust the Start Time and End Time for Daylights Savings Time if the default settings do not match your region Under DST Type select Day of Week to set the start and end time based on a day and week e g 2nd Sunday in March or select Date to set the start and end time to a specific date 6 Optional Check NTP to sync your system with an Internet time server C...

Page 32: ...The Main Stream records high quality video to your system s hard drive The Sub Stream records lower resolution video for efficient streaming to devices over the Internet Sub Stream recording must be enabled to view video recordings on a computer or mobile device You can configure the video quality parameters for the Main Stream or Sub Stream For details see 15 1 2 Configuring Recording Quality pag...

Page 33: ... Stream for this channel 4 Under Snapshot select Enable to enable snapshot recording on each channel Or select Disable to disable snapshot recording 5 Click OK to save changes 11 4 Configuring Hard Drive Overwrite When the hard drive is full the system will overwrite the oldest recordings by default This is recommended as it makes sure that your system will continue to record without any in put fr...

Page 34: ...lt admin and password default 000000 3 Configure the following 1 2 3 3 1 Use the calendar on the right to select the day to playback 3 2 Use the drop down menus to select the channels you would like to playback Note Click the display options to playback multiple channels simultaneously 3 3 Click inside the video bar to select the playback time The system will begin playing back at the selected tim...

Page 35: ...es Click to show hide recording types 9 Speed up 10 Slow 11 Previous next frame 12 Play backward 13 Stop 14 Play 12 3 Playing Back from a USB Drive If you have video files saved to a USB thumb drive not included or external hard drive not included you can play them back using the system To play back from a USB drive 1 Connect the USB thumb drive not included or USB external hard drive not included...

Page 36: ...k 12 4 Click From ReadWrite Hdd and select From IO Device Click Browse to open the USB drive and manually select the video file 5 Double click the video file you would like to open LX400028 r 1 0 16141 16141 en US 26 ...

Page 37: ...ed to format your USB thumb drive not included before using it with the system CAUTION Formatting the USB device will permanently erase all data To format a USB device 1 Insert a USB thumb drive not included into one of the USB ports 2 From live view right click and then select Main Menu Login if prompted 3 Click Backup 4 Select the USB device you would like to format under Device Name and click B...

Page 38: ...ayer free down load from www videolan org on PC or Mac Note VLC Media Player is a free software available from www videolan org VLC Media Player is not supported by FLIR Start Time End Time Select the start and end time for your search 5 Click Add A list of files that match your search criteria appears 6 Check files you would like to backup and then click Backup Wait for the backup to complete Not...

Page 39: ...the entire time range you select 5 Click to open the Backup menu 6 Configure the following 1 2 3 6 1 Check the USB device where you would like to save the file 6 2 Check the files you would like to backup 6 3 Click Backup Wait for the backup to complete before removing the USB flash drive 13 4 Viewing Backup Files To playback dav backup video files a Player is available for PC and Mac at www flirs...

Page 40: ...layback OR Click to open a back up video file in another location 3 Use the Player controls to control playback or select other files for playback Video Player Controls 1 6 7 8 9 10 2 3 5 4 1 File List Double click to open a file LX400028 r 1 0 16141 16141 en US 30 ...

Page 41: ...n sequence Synchronize playback times Play pause playback Stop playback Previous frame Next frame Playback speed Volume control 5 Zoom Timeline 6 Add Files Click to open back up video files 7 Digital Zoom Click to activate digital zoom mode Click and drag in the video to zoom in Right click to unzoom 8 Drag When digital zoom is activated click to activate drag mode Then click and drag in the video...

Page 42: ...eo player for PC is saved on your USB drive when you backup a video file To view backup video files using the Player PC only 1 Insert the USB device into your computer Open the USB device in Windows Explorer 2 Right click the Play exe file and select Open as administrator The Player opens and begins playing all video files on the USB device in sequence 3 Use the Player controls to control playback...

Page 43: ...ffle repeat 14 Full screen 13 4 3 Viewing Backup Files on Mac A Video Player for Mac is available from www flirsecurity com pro To view backup video files using the Player on Mac 1 Download Video Player for Mac from www flirsecurity com pro 2 Double click the downloaded file in Safari to extract the Smart Player app file 3 Drag the Smart Player app to your Desktop or Applications list Double click...

Page 44: ... playback OR Click to open a back up video file in another location 5 Use the Player controls to control playback or select other files for playback Video Player Controls 1 6 7 8 9 2 3 5 4 1 File List Double click to open a file LX400028 r 1 0 16141 16141 en US 34 ...

Page 45: ...o player to repeat the same file or play the next file Play pause playback Stop playback Previous file Next file Playback speed Volume control 5 Zoom Timeline 6 Add Files Click to open back up video files 7 Full screen Click to open the player in full screen Press ESC to exit full screen 8 Config Click to open the configuration menu for the player From here you can control the default file formats...

Page 46: ...r system By de fault the system password is enabled 14 1 Changing Passwords You can change the system password of the admin and user accounts from the Users menu To modify an account password 1 From Live View right click and then select Main Menu 2 If prompted enter the system user name default admin and password default 000000 3 Click and select Setting Select Account 4 Click next to the user acc...

Page 47: ... the same time Authority Check the permissions you would like the user account to have Under the System tab select the menus the user account may access Under the Play back tab select which channels the user account may access recorded video from Under the Monitor tab select the channels the user account may view live video from User MAC Not supported Leave this field blank 6 Click OK to save chan...

Page 48: ...m includes the following groups by default admin Accounts in the admin group are system administrators They have full access to the system may configure all system settings and can manage user accounts user Accounts in the user group are normal users They have limited access to system menus 14 6 Adding Groups 1 From Live View right click and then select Main Menu 2 If prompted enter the system use...

Page 49: ...n not be given any permissions the group does not have 7 Click OK to save changes 14 7 Modifying Groups 1 In the Group tab click next to the group you would like to modify 2 Update the group s details as needed and then click OK to save changes 14 8 Deleting Groups 1 In the Account menu click next to the user account you would like to delete 2 Click OK to confirm Note The admin and user groups can...

Page 50: ...ng parameters and titles for your cameras 4 INFO View system information 5 SETTING Configure general system schedule network recording display and mo tion settings Restore system to factory defaults 6 SHUTDOWN Logout restart or shutdown the system 15 1 Camera The Camera menu allows you to configure image settings recording parameters and ti tles for your cameras Note To change the image settings f...

Page 51: ...d image but take up more hard drive space to re cord and require more bandwidth to stream to connected computers or mobile devices Available resolutions for the Main Stream are 720P 1280x720 960H 960x480 D1 704x480 HD1 352X480 2CIF 704x240 CIF 352x240 and QCIF 176x120 Available resolutions for the Sub Stream are D1 704x480 CIF 352x240 and QCIF 176x120 Frame Rate FPS Select the frame rate in Frames...

Page 52: ... save changes 15 1 4 Configuring Snapshot Recording Settings The system can be set to record snapshot images when a camera detects motion These snapshots can be viewed through the Search menu or can be attached to email alerts and push notifications The Snapshot tab in the Recording menu controls the quality and re cording parameters for each camera Note In order to enable Snapshot recording the f...

Page 53: ...tion Detect menu see 15 3 7 Configuring Mo tion Detection page 52 Image Size Select the resolution for snapshots Image Quality Select the snapshot image quality between 1 lowest and 6 highest Snapshot Frequency Select the number of snapshots up to 6 the system will take each time 4 Click OK to save changes 15 1 5 Creating Custom Channel Names You can assign custom names to your cameras For example...

Page 54: ...ormation 15 2 1 HDD Info The HDD Info sub menu shows information related to the hard drives installed in the sys tem including capacity status and type To access the HDD Info menu From the Main Menu click and then click Info 15 2 2 Record Info LX400028 r 1 0 16141 16141 en US 44 ...

Page 55: ...arm Status menu shows you a display of system alarms Activated alarms are high lighted in white Additional info such as channels that are currently detecting motion is shown The following alarms are shown in the Alarm Status menu No HDD No hard drive is detected Disk Error Hard drive error detected Disk Full Hard drive is full Net Disconnection System is not connected to the network IP Conflict Mo...

Page 56: ...us 15 2 5 Online Users The Online Users menu shows a list of users connected to the system using computers or mobile devices To access Online Users From the Main Menu click and then select Network 15 2 6 Load The Load menu shows you the network traffic your system is sending and receiving To access Load From the Main Menu click and then select Network Load LX400028 r 1 0 16141 16141 en US 46 ...

Page 57: ...ine if your system can connect to it To access Test From the Main Menu click and then select Network Test 15 2 8 BPS The BPS sub menu shows the bitrates of connected cameras The bitrate is the amount of data the camera is sending to the system To access BPS From the Main Menu click and then select BPS 15 2 9 Log The Log sub menu allows you to search for system logs LX400028 r 1 0 16141 16141 en US...

Page 58: ...nd then select Log 2 Under Type select the log type to search for 3 Under Start Time and End Time select the start and end time for your search 4 Click Search 5 Optional Click Backup to export logs to a USB flash drive connected to the system LX400028 r 1 0 16141 16141 en US 48 ...

Page 59: ...em to factory defaults 15 3 1 Network The Network menu allows you to configure network parameters for your system Note The WiFi menu is not supported 15 3 2 Selecting DHCP or Static IP Address TCP IP The TCP IP menu allows you to configure IP address settings To configure IP address settings 1 From the Main Menu click and then select Network TCP IP LX400028 r 1 0 16141 16141 en US 49 ...

Page 60: ... primary DNS server Alternate DNS Enter the address of your secondary DNS server 3 Click OK to save changes 15 3 3 Configuring System Ports Connection The Connection menu allows you to configure ports used by the system Please note that port forwarding is not required to use FLIR Cloud or to connect using the apps If you are using DDNS connectivity port forwarding is required for the HTTP Port def...

Page 61: ... your received in the email after registering for DDNS 5 Under User Name enter your DDNS User Name 6 Under Password enter your DDNS Device password 7 Click OK to save your settings Note Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address before at tempting to connect 15 3 5 Configuring Email Alerts You can configure the system to send out email alerts for motion de...

Page 62: ...details see 15 3 7 Configuring Motion Detection page 52 Encrypt Type Select SSL or TLS if your server uses encryption Select None if your server does not use encryption Event Interval Enter the interval between alert emails Health Enable Check to enable health check emails Health check emails will be sent periodically to ensure that the system is functioning normally Interval Enter the interval in...

Page 63: ...t are disabled are transparent You can set up to 4 motion detection areas and customize the sensitivity and threshold for motion de tection separately for each one Hover the mouse at the top of the screen to select which motion area you would like to configure Right click when finished 5 Under Anti dither enter the anti dither time After a motion event occurs and motion stops if motion is detected...

Page 64: ... an event occurred on and the type of event Alarm Upload Check to enable the system to upload alerts to FLIR Cloud Client Send Email Check to enable email alerts You must configure email alerts before you will be able to receive them see 15 3 5 Configuring Email Alerts page 51 Record Channel Select the channels that will record when motion is detected on the selected channel Buzzer Check to enable...

Page 65: ...ord after video loss occurs Snapshot Click the box to enable snapshot recording when video loss occurs You can then select which channels will save snapshots when video loss occurs on the currently selected channel Buzzer Check to enable the system buzzer when video loss occurs on the cur rently selected channel 5 Click OK to save changes 15 3 9 Configuring Hard Drive Warnings Hard drive warnings ...

Page 66: ...k IP Conflict More than one device on your network has the same IP address MAC Conflict More than one device on your network has the same MAC address All Configure responses for all network events 3 Configure the following for the selected event type Enable Check to enable the selected event type Show Message Check to show a popup message when the selected event occurs Send Email Check to enable e...

Page 67: ...Check Continuous or MD motion detection to select the recording type you would like to configure Click and drag on each day to customize the recording schedule The schedule is set up as a grid which each block representing one hour Click next to All to link the recording schedules for all days The icon for a day changes to when days are linked You can also click the boxes next to individ ual days ...

Page 68: ...der PreRecord select the duration for pre recording 4 Click OK to save settings 15 3 14 Configuring the Snapshot Schedule You can set a schedule for recording snapshots from the cameras To set up the snapshot schedule 1 From the Main Menu click and then click Storage Schedule Snapshot 2 Under Channel select the channel you would like to configure or select All LX400028 r 1 0 16141 16141 en US 58 ...

Page 69: ...can also click the boxes next to individual days to link them to each other If the recording schedule is linked changes made to one of the days will apply to every day that is linked Click to disable all recording of the selected type on the selected day Click if you need to set a more precise schedule down to the minute 4 Click OK to save changes 15 3 15 Configuring Holidays You can set certain d...

Page 70: ...le Note You cannot delete holidays but you can disable them by selecting Stop under the Status drop down and then click Apply 15 3 16 Formatting the Hard Drive The HDD Manager menu allows you to format the hard drive If you install a new hard drive you must format the hard drive using the system before you will be able to record To format the hard drive CAUTION Formatting the hard drive erases all...

Page 71: ...rd to it To set the hard drive type 1 From the Main Menu click and then click Storage HDD Manager 2 Click the hard drive you would like to configure 3 Under Type select Read write HDD or Read only HDD 4 Click OK to save changes The system will restart to complete this operation 15 3 18 Configuring General System Settings You can use the General menu to configure miscellaneous system settings To co...

Page 72: ...nstant Playback Select the amount of time in minutes the system will go back when instant playback is activated in live view Auto Logout Select the idle time in minutes before the system will logout the cur rent user Navigation Bar Check to enable the Navigation Bar that comes up when you left click in live view Startup Wizard Check to enable a setup wizard when you start up the system Mouse Speed...

Page 73: ...Saving Your System Configuration to a USB Flash Drive The system allows you to save your current system configuration to a USB flash drive not included This is useful if you want to backup your current settings Note This function only saves settings created in system menus It does not save or backup any video To save your system configuration to a USB flash drive 1 Insert a USB flash drive not inc...

Page 74: ...re the system configuration 6 Click OK to confirm The system will restart to complete the operation 15 3 21 Setting the System to Factory Defaults The Default menu allows you to reset the system to factory default settings To reset the system to factory default settings 1 From the Main Menu click and then click Setting Default 2 Check the menus you would like to reset to default settings 3 Click O...

Page 75: ... Note Do not have any folders on the USB flash drive just the firmware file 3 Insert the USB flash drive to a USB port on the system 4 Right click and then click Main Menu Click Setting Upgrade 5 Click Start 6 Select the firmware file on the USB drive and click Start WARNING DO NOT POWER OFF THE SYSTEM OR DISCONNECT THE POWER CABLE DURING FIRM WARE INSTALLATION LX400028 r 1 0 16141 16141 en US 65 ...

Page 76: ...ccess the Shutdown menu 1 From live view right click and select Main Menu 2 Enter the system User Name default admin and Password default 000000 and click OK 3 Click Shutdown 4 Select one of the following Logout Log out the account that is currently active Shutdown Restart LX400028 r 1 0 16141 16141 en US 66 ...

Page 77: ...t www flirsecurity com pro 16 1 System Requirements Your system must meet the system requirements below Description Requirement CPU Core 2 Duo 3 0GHz Operating System Windows 8 7 Vista Mac OSX 10 7 and above Memory 2GB Video 512 MB of video memory and above Network LAN 10 100 BaseT Network Network WAN 1 Mbps upstream High speed Internet service is required to remotely connect to your system 16 2 S...

Page 78: ... Connect to the System Over the Internet Follow the steps below to connect to the system over the Internet Note Make sure to upgrade your system to the latest firmware version You must have the latest firmware and client software to connect to the system over the Internet To connect to the system over the Internet 1 Download and install the client software PC Users Download and install the Client ...

Page 79: ...stem Over the Internet on PC or Mac 16 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device LX400028 r 1 0 16141 16141 en US 69 ...

Page 80: ...5 3 Client Port Enter the Client Port default 35000 5 4 User Name Enter the system User Name default admin 5 5 Password Enter the system Password default 000000 6 Click Add If this is the first time you are connecting you will be prompted to change the system password 7 Enter a new 6 character password and click OK This password will be used to con nect to your system from now on LX400028 r 1 0 16...

Page 81: ... PC or Mac 16 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Internet to view and playback video on your computer LX400028 r 1 0 16141 16141 en US 71 ...

Page 82: ... a tab from the Home Page to open it or click the button at the top of the screen from within any tab to open a new tab 17 2 Live View The Live View tab is where you can view live video from connected systems To view live video from a system 1 Click and then click to create a Live View tab 2 Click and drag a DVR NVR group or individual camera to open live video To access individual cameras you can...

Page 83: ...a required 1 5 Not supported 1 6 Instant playback Plays back the most recently recorded video from the camera By default it will play back the last 5 minutes of recorded video from the camera 1 7 Digital zoom Click to enable digital zoom mode Click and drag over the display area to zoom on the camera Then click and drag to pan Click the icon again to zoom out 1 8 Disconnect 2 Split screen mode Cli...

Page 84: ... the display area 9 Devices Shows a list of groups cameras and systems connected to the client Drag items to the display area to open live video Right click to view additional options 17 2 2 Opening Live View in Multiple Monitors If your computer has multiple monitors you can open more than one Live View tab and move them to secondary monitors This allows you to monitor cameras on multiple moni to...

Page 85: ...rolling PTZ Cameras If you have PTZ cameras not included you can control them using the client Note You must ensure the PTZ camera is properly connected to your system and your system is configured to detect it before you can control them using the client To control PTZ cameras Click the display area with the PTZ cameras and use the on screen PTZ controls LX400028 r 1 0 16141 16141 en US 75 ...

Page 86: ... zoom mode Then click and drag in the video area to zoom in the camera on an area 3 Zoom Click to zoom the camera in and out 4 Focus Click to increase decrease the focus 5 Iris Click to increase decrease the iris 6 Advanced Click to access advanced PTZ controls 17 3 1 PTZ Presets Presets will save a camera position for quick retrieval To add presets 1 Click to open the Advanced controls Select Pre...

Page 87: ...d preset 1 Select the preset number from the list or click to go to the currently selected preset 17 3 2 PTZ Tours Tours will cycle through a set of presets To configure a PTZ tour 1 Click to open the Advanced controls Select Tour 2 Click 3 Under Cruise ID select the number of the tour you would like to configure 4 Optional Under Cruise Name enter a name for the tour LX400028 r 1 0 16141 16141 en ...

Page 88: ... to save changes To run a PTZ tour 1 Select the tour number and click 17 3 3 PTZ Pattern Patterns automatically cycle the camera between two positions To create a pattern 1 Click to open the Advanced controls Select Pattern 2 Select the number of the pattern you would like to set up 3 Move the camera into the desired start position 4 Click to start recording the pattern 5 Move the camera to the de...

Page 89: ...d click 3 Move the camera to the desired right position and click To run scan mode 1 Click 17 3 5 PTZ Pan Pan makes the camera continuously pan 360 To run Pan mode 1 Click to open the Advanced controls Select Pan 2 Click 17 4 Playback You can use Playback mode to playback video saved on systems connected to the client To access Playback mode Click and then click to create a Playback tab 1 4 3 2 5 ...

Page 90: ... system must support alarm devices not included to use this feature 3 Under Stream select Main Stream to search for Main Stream recordings high qual ity or Sub Stream to search for Sub Stream recordings smaller file size 4 Select the start time and end time for your search under From and To You may not search more than 24 hours of video 5 Click Search Wait for the client to find video saved to the...

Page 91: ...playback from the same time 5 Pause play 6 Stop 7 Frame by frame Click to advance the video by a single frame 8 Playback speed Use the slider to adjust the playback speed 9 Mute 10 Volume 11 Split screen Select split screen configuration 12 Full screen Click to open playback in full screen Press ESC to exit full screen 13 Timeline zoom Use the slider to zoom in out on the timeline 14 Playback time...

Page 92: ...in 17 4 Playback page 79 2 Click to start a video clip at the current playback time Click to stop the video clip 3 Configure the following save options Path Use the default save folder or click Browse to select a different folder File Format Select Original Format to save to dav format requires the video player Select AVI to save files to avi format can be played in VLC Media Player Note The Mac v...

Page 93: ... occurred and which systems and channels triggered them 3 Alarm Process You can close alarms by selecting one of the options and clicking OK 4 Options Check to enable the following Display Link Video Open live video to monitor alarms on a continuous basis Display Overlay Window Show the overlay controls They allow you to enable dis able sound alerts and quickly jump back to the Alarm menu from ano...

Page 94: ...ice Log to view logs from connected systems 2 Configure the following Start Time End Time Select the start and end times to search for logs Log Type Select the type of logs to search for Device Name Select the system you would like to view logs from 3 Click Search 17 9 E map E Map allows you to place cameras over a still image For example you can use the E Map to create a virtual map of your camer...

Page 95: ...ng Name Enter a name for your e map of your choice Picture Click File and then select a png bmp or jpg image on your computer to use as the e map Describe optional Enter a text description of the e map 4 Click Save 5 Click Edit to edit the e map LX400028 r 1 0 16141 16141 en US 85 ...

Page 96: ...ce them on the map To open cameras from the e map 1 Click View 2 Double click cameras on the map to open live video 17 10 Devices The Devices menu is where you can manage systems connected to the client software To access the Devices menu Click and then click LX400028 r 1 0 16141 16141 en US 86 ...

Page 97: ...ess 6 Delete Delete the selected system 7 Import Import a list of systems from a saved xml file 8 Export Export a list of currently connected systems to an xml file This is useful if you need to re install the software or if you want to open the same list of systems on a dif ferent computer 9 Delete Delete system 10 Manual connect disconnect Manually connect disconnect the system 11 Edit Edit the ...

Page 98: ...s you to configure alarms for the client software The client software will alert you by popping up live video and playing sound alerts Note Alarm upload must be enabled on the system in order for it to send the alarm to the client software To create alarms 1 Click and then click 2 Click Add to create a new alarm LX400028 r 1 0 16141 16141 en US 88 ...

Page 99: ...ect the alarm type that will trigger an alarm For example you can select Motion Detect for the alarm to be triggered by motion Select the systems or channels you would like to trigger an alarm Continuing the example if CAM 1 is selected the alarm will be triggered if there is motion on CAM 1 Click Next LX400028 r 1 0 16141 16141 en US 89 ...

Page 100: ...h live video from the selected channel like the one below Record Record video from the selected channel Note PC Users You may need to run the client software as admin to record Preset If you select a PTZ camera you can select the preset that will be activated when an alarm occurs Stay Time Enter how many seconds the video window will stay open or record when an alarm occurs 5 Click Next 6 In the P...

Page 101: ...arm 8 Edit Click to edit alarm settings 17 13 Tour Task The Tour Task menu is where you can set up custom views for the system You can also set up tours which sets the client to automatically cycle through views To start a tour Click in Live View to start a tour The live view will automatically cycle through all views you have set up in the Tour Task menu Click again to stop the tour To add views ...

Page 102: ... Account menu is where you can set up user accounts and passwords for the client software To simplify management you can group user accounts according to role A role determines the permissions an individual user account can have To access the account menu Click and then click 17 14 1 Managing User Accounts By default the client software includes an admin account that has full access to all fea tur...

Page 103: ...arks Optional Enter a text description of the user account User Rights Check the permissions that will apply to the user account If you click on LiveView Playback and PTZ you can select which channels the user account can access in the Channel List section 3 Click Save to create the account To switch between user accounts Click To modify a user account Note Admin accounts with Account Setup permis...

Page 104: ... are assigned to To create a role 1 Click the Role tab 2 Click Add 3 Configure the following settings for the role Role Name Enter a name for the role Remarks Optional Enter a text description of the role Role Rights Check the permissions that will apply to user accounts assigned this role If you click on LiveView Playback and PTZ you can select which channels may be accessed in the Channel List s...

Page 105: ...twork connection Resume Live View State Check for the client to resume live view when it starts up The live view will open to the last view that you had open Auto login application Check for the client to automatically login when it starts up without entering a user name or password Auto Login Windows Not supported Language Select the language for the client software Sync Time Check to have the cl...

Page 106: ...enable snapshot or video recording 17 15 3 Alarm Prompt The Alarm Prompt menu allows you to configure audio alerts The client will play audio alerts when events occur You can replace the default sounds with any wav file Note You must configure alarms in the Alarm CFG menu before the client will play alarm sounds The Alarm Prompt menu has the following options Open Audio Check to enable audio alert...

Page 107: ... that will play for external alarms triggered by sensor devices which may not be supported on all systems E map flashes when alarm occurs If the camera has alarms enabled and is added to an e map a appears on the e map when an event occurs Note Click Save to save changes 17 15 4 Version The Version menu shows you which version of the client software you are using It is rec ommended to always run t...

Page 108: ...to upgrade your system to the latest firmware version You must have the latest firmware and mobile apps to connect to the system over the Internet Note For the latest list of supported apps and devices visit www flirsecurity com pro Note The first time it opens the app will ask for permission to send push notifications and to access Photos It will only send notifications if you enable motion activ...

Page 109: ...of your choice 4 3 Client Port Enter the Client Port default 35000 4 4 User Name Enter the system s User Name default admin 4 5 Password Enter the system s Password default 000000 5 Tap Start Live Preview You will be prompted to change the system password 6 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 7 The app opens in Live View and s...

Page 110: ...op quick playback 6 2 PTZ Controls Open close PTZ controls PTZ camera required not included 6 3 Streaming Quality Open close streaming quality panel 6 4 Not supported 6 5 Not supported 6 6 Not supported 6 7 Not supported 6 8 Color Settings Tap to access color controls for the currently selected camera 7 Manual record Tap to start stop manual recording 8 Connect disconnect all Connect to disconnect...

Page 111: ...Z cameras Use EPTZ mode to activate digital zoom mode on non PTZ cameras 6 Goto preset Tap to access preset controls Then use the sliders to select a preset and then tap the checkmark to goto the preset Note You must set presets for the camera using the system s local menus before you can use this feature 18 1 5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos us...

Page 112: ...ted snapshots and video files are saved to the Photos app Video files are saved to MP4 format 18 1 6 Using Playback Mode on iPhone You can access recorded video on your system using your iPhone Note You must enable Sub Stream Recording to use playback mode on mobile devices To use Playback Mode 1 Tap to access the Menu and then tap Video Playback 2 Tap and select a channel to playback 3 Select the...

Page 113: ...ected camera 4 7 Stop All Stop playback on all channels 4 8 Not supported 4 9 Manual Record Tap to start stop recording to your mobile device s local storage 4 10 Fast 4 11 Slow 4 12 Time Range Tap to change the range of time shown in the time bar 4 13 Next frame 18 1 7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of you...

Page 114: ... Apps 18 Note Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 Tap to access the Menu and then tap Push Config 2 Tap the system you would like to configure LX400028 r 1 0 16141 16141 en US 104 ...

Page 115: ...shows a list of events that were sent to your device via push notifications Note You must configure push notifications before you can use the Event List To access the Event List Tap to access the Menu and then tap Event List Event List Overview 1 2 1 Events Shows the details of each motion detection event Tap the event to view the video or snapshot 2 Delete All Tap to delete all events in the Even...

Page 116: ... then tap Favorites 2 Tap a group to configure an existing group Note Tap to create a new group and then enter a name for the new group 3 To add cameras to the group tap 4 Select the cameras you would like to add to the group Tap to save changes Note To delete cameras that have been added to the group select the group in the group list Then press and hold to delete cameras from the group To open F...

Page 117: ...Map E Map allows you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 Tap to access the Menu and then tap E Map 2 Tap 3 Select a jpg image on your mobile device LX400028 r 1 0 16141 16141 en US 107 ...

Page 118: ...lect a camera Drag the camera on the screen to place it on the map Repeat to add additional cameras 5 Click Choose a name for your E Map and then tap OK To open cameras from an E Map 1 Tap in Live View 2 Select the E Map in the Device List LX400028 r 1 0 16141 16141 en US 108 ...

Page 119: ...e Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the system in Device Manager Tap 2 Edit the connection details as needed 3 Tap Start Live Preview to save changes and connect to the system To delete a system 1 Tap the system you would like to delete LX400028 r 1 0 16141 16141 en US 109 ...

Page 120: ...support FLIR Cloud Prerequisites The device you are connecting to must be connected to the Internet You must port forward the HTTP Port default 80 and Client port 35000 on your router to the device s local IP address To ensure connectivity it is highly recommended to register for a free DDNS domain to use with your system For more information on port forwarding and DDNS visit www flirsecurity com ...

Page 121: ...r system 2 4 Client Port Enter the Client Port default 35000 2 5 User Name Enter the system s User Name default admin 2 6 Password Enter the system s Password default 000000 3 Tap Start Live Preview You will be prompted to change the system password 4 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 5 The app opens in Live View and streams...

Page 122: ...est list of supported apps and devices visit www flirsecurity com pro Note The first time it opens the app will ask for permission to send push notifications and to access Photos It will only send notifications if you enable motion activated push notifications in the Push Config menu It needs access to Photos to save snapshots and video flips to the local storage on your mobile device 18 2 2 Conne...

Page 123: ...e Client Port default 35000 6 4 User Name Enter the system s User Name default admin 6 5 Password Enter the system s Password default 000000 6 6 Channel Amount Enter the number of channels your system has 7 Tap Start Live Preview You will be prompted to change the system password 8 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 9 The app...

Page 124: ... Tap to take a snapshot from the currently selected channel Note You can view or share snapshots using the Photos app 6 Change display view 7 Not supported 8 Manual record Tap to start stop manual recording from this channel 9 Not supported 10 Open menus 11 Select different camera 18 2 4 Controlling PTZ Cameras If you have PTZ cameras not included you can control them using the app To control PTZ ...

Page 125: ...t 4 Focus Tap to adjust the focus 5 Iris Tap to adjust the iris 6 PTZ EPTZ Tap to switch between PTZ and EPTZ mode Use PTZ mode to control PTZ cameras Use EPTZ mode to activate digital zoom mode on non PTZ cameras 7 Goto preset Tap to goto a camera preset Note You must set presets for the camera using the system s local menus before you can use this feature 18 2 5 Using Playback Mode on iPad You c...

Page 126: ... Mode 1 From Live View tap then 2 In Portrait Mode Tap select the start time and end time for your search and select the camera you would like to playback OR In Landscape Mode Select the start time and end time for your search and drag the camera you would like to playback to the display area 3 Use the playback controls LX400028 r 1 0 16141 16141 en US 116 ...

Page 127: ...rom the currently selected camera 7 Change display view 8 Menu 9 Next file 10 Time range Tap to change the range of time shown in the time bar 11 Time Bar Tap inside the bar to fast forward or rewind Note Playback controls are only shown in portrait mode 18 2 6 Using Local File to View Manual Recordings You can view manual recordings saved to your mobile device using the Local File menu To view ma...

Page 128: ...ld like to delete and tap 18 2 7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion Once you have received a push notification you can select it to open video or an image from the camera that detected motion LX400028 r 1 0 16141 16141 en US 118 ...

Page 129: ... 18 Note Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 From live view tap then 2 Tap Push Config 3 Tap the slider for the system you would like to configure LX400028 r 1 0 16141 16141 en US 119 ...

Page 130: ...ure to attach a still image of the camera that detected motion 6 Tap OK to save change Whenever the selected cameras detect motion you will re ceive a notification 18 2 8 Using the Event List The Event List menu shows a list of events that were sent to your device via push notifications Note You must configure push notifications before you can use the Event List To access the Event List 1 From liv...

Page 131: ...era To create favorites 1 In Live View tap to save the cameras that are currently open as a favorite 2 Enter a name for the favorite and tap OK To open favorites in Live View In Live View slide the dial to cycle through favorites To edit favorites 1 From live view tap then 2 Tap Favorites 3 Tap the favorite you would like to edit 4 Tap Edit 5 Select the cameras you would like to include in the fav...

Page 132: ...ws you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 From live view tap then 2 Tap Add 3 Select a jpg image file on your mobile device LX400028 r 1 0 16141 16141 en US 122 ...

Page 133: ... 4 2 Add Camera Tap to select cameras to add to your E Map Then drag the camera to place it on the E Map 4 3 Delete E Map 5 When you are finished editing the E Map tap Save and enter a name for the E Map to save changes To open cameras using the E Map 1 In live view tap on an empty display window and select the E Map LX400028 r 1 0 16141 16141 en US 123 ...

Page 134: ...p Yes to confirm To modify a system 1 Tap a system to select 2 Tap the system again to open the edit screen 3 Update the connection details as needed and then tap Save 18 2 12 Adding Devices Using an IP or DDNS Address Advanced The app can connect directly to a device via the IP address or DDNS address as an op tional advanced connectivity method or for systems that do not support FLIR Cloud Prere...

Page 135: ...e connectivity it is highly recommended to register for a free DDNS domain to use with your system For more information on port forwarding and DDNS visit www flirsecurity com pro To add a device using an IP or DDNS address 1 Install FLIR Cloud for free from the App Store 2 Tap on the FLIR Cloud icon to start the app 3 Tap then 4 Tap Device Manager 5 Tap Add LX400028 r 1 0 16141 16141 en US 125 ...

Page 136: ...r device 6 4 Client Port Enter the Client Port default 35000 6 5 User Name Enter the system s User Name default admin 6 6 Password Enter the system s Password default 000000 6 7 Channel Amount Enter the number of channels your system has 7 Tap Start Live Preview You will be prompted to change the system password 8 Enter a new 6 character password and tap OK This password will be used to log on to ...

Page 137: ...ke sure to upgrade your system to the latest firmware version You must have the latest firmware and mobile apps to connect to the system over the Internet Note For the latest list of supported apps and devices visit www flirsecurity com pro 18 3 2 Connecting to your System on Android 1 Download FLIR Cloud for free from the Google Play Store 2 Tap on the FLIR Cloud icon to start the app 3 Tap then ...

Page 138: ...f your choice 4 3 Client Port Enter the Client Port default 35000 4 4 User Name Enter the system s User Name default admin 4 5 Password Enter the system s Password default 000000 5 Tap Start Live Preview You will be prompted to change the system password 6 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 7 The app opens in Live View and st...

Page 139: ...op quick playback 6 2 PTZ Controls Open close PTZ controls PTZ camera required not included 6 3 Streaming Quality Open close streaming quality panel 6 4 Not supported 6 5 Not supported 6 6 Not supported 6 7 Not supported 6 8 Color Settings Tap to access color controls for the currently selected camera 7 Manual record Tap to start stop manual recording 8 Connect disconnect all Connect to disconnect...

Page 140: ...Z cameras Use EPTZ mode to activate digital zoom mode on non PTZ cameras 6 Goto preset Tap to access preset controls Then use the sliders to select a preset and then tap the checkmark to goto the preset Note You must set presets for the camera using the system s local menus before you can use this feature 18 3 5 Viewing Snapshots and Videos with Local Files If you have saved snapshots or videos us...

Page 141: ... by connecting your Android device to a computer using a USB cable 18 3 6 Using Playback Mode on Android You can access recorded video on your system using your Android Note You must enable Sub Stream Recording to use playback mode on mobile devices For details on ena bling Sub Stream Recording see 11 3 Setting up Scheduled or Manual Recording page 22 To use Playback Mode 1 Tap to access the Menu ...

Page 142: ...ected camera 4 7 Stop All Stop playback on all channels 4 8 Not supported 4 9 Manual Record Tap to start stop recording to your mobile device s local storage 4 10 Fast 4 11 Slow 4 12 Time Range Tap to change the range of time shown in the time bar 4 13 Next frame 18 3 7 Enabling Push Notifications You can have the app send push notifications to the notifications area on your device when one of you...

Page 143: ... Apps 18 Note Your cameras must have motion detection activated to receive push notifications To enable Push Notifications 1 Tap to access the Menu and then tap Push Config 2 Tap the system you would like to configure LX400028 r 1 0 16141 16141 en US 133 ...

Page 144: ... that were sent to your device via push notifications Note You must configure push notifications before you can use the Event List To access the Event List Tap to access the Menu and then tap Event List Event List Overview 1 3 2 1 Events Shows the details of each motion detection event Tap the event to view the video or snapshot 2 Delete All Tap to delete all events in the Event List 3 Delete Tap ...

Page 145: ...r a name for the new group 3 To add cameras to the group tap 4 Select the cameras you would like to add to the group Tap to save changes Note To delete cameras that have been added to the group select the group in the group list Then press and hold to delete cameras from the group To open Favorites in Live View 1 Tap to access the Menu and then tap Live Preview LX400028 r 1 0 16141 16141 en US 135...

Page 146: ...Map E Map allows you to place cameras over a still image For example you can use the E Map to create a virtual map of your cameras over a floor plan of your home or business To add an E Map 1 Tap to access the Menu and then tap E Map 2 Tap 3 Select a jpg image on your mobile device LX400028 r 1 0 16141 16141 en US 136 ...

Page 147: ...lect a camera Drag the camera on the screen to place it on the map Repeat to add additional cameras 5 Click Choose a name for your E Map and then tap OK To open cameras from an E Map 1 Tap in Live View 2 Select the E Map in the Device List LX400028 r 1 0 16141 16141 en US 137 ...

Page 148: ...e Device List to add delete or edit your systems To access Device Manager Tap to access the Menu and then tap Device Manager To edit a system 1 Tap the system in Device Manager Tap 2 Edit the connection details as needed 3 Tap Start Live Preview to save changes and connect to the system To delete a system 1 Tap the system you would like to delete LX400028 r 1 0 16141 16141 en US 138 ...

Page 149: ...ort FLIR Cloud Prerequisites The device you are connecting to must be connected to the Internet You must port forward the HTTP Port default 80 and Client port default 35000 on your router to the device s local IP address To ensure connectivity it is highly recommended to register for a free DDNS domain to use with your system For more information on port forwarding and DDNS visit www flirsecurity ...

Page 150: ...r device 2 4 Client Port Enter the Client Port default 35000 2 5 User Name Enter the system s User Name default admin 2 6 Password Enter the system s Password default 000000 3 Tap Start Live Preview You will be prompted to change the system password 4 Enter a new 6 character password and tap OK This password will be used to log on to your system from now on 5 The app opens in Live View and streams...

Page 151: ...efore set ting up your system for DDNS connectivity Note To complete the steps below your computer must be on the same network as your system 19 1 1 Step 1 of 3 Connect your System to Your Router 1 Power off your system by disconnecting the power adapter 2 Connect an Ethernet cable included to the LAN port on the rear panel of the system Connect the other end of the Ethernet cable to an empty LAN ...

Page 152: ... a PC or Mac To connect using the system s local IP address 1 Download and install the client software PC Users Download and install the Client Software for PC from www flirsecurity com pro Mac Users Download and install the Client Software for Mac from www flirsecurity com pro Double click to extract the software Drag the software to Applications 2 Once installation is finished double click the F...

Page 153: ...r the password for your system default 000000 and click OK 6 If this is the first time you are connecting you will be prompted to change the system password 7 Enter a new 6 character password and click OK This password will be used to con nect to your system from now on 8 Click then LX400028 r 1 0 16141 16141 en US 143 ...

Page 154: ... your DDNS address in the client software 19 2 1 Step 1 of 4 Port Forwarding You must port forward the HTTP port default 80 and Client port default 35000 on your router to your system s IP address before you can remotely connect to your system There are several methods to port forward your router Use the Auto Port Forwarding Wizard PC only to port forward the required ports see www flirsecurity co...

Page 155: ... 19 2 2 Step 2 of 4 Create a DDNS Account To setup your free FLIR DDNS account 1 In your browser go to http ddns myddns flir com and click Create Account 2 Complete the Account Information fields with your personal information Complete the Warranty Information with your purchase details optional LX400028 r 1 0 16141 16141 en US 145 ...

Page 156: ...S connection i e your name your com pany or business name or anything of your choice 4 Click Create New Account 5 Your account information will be sent to you at the email Address you used in Step 2 You will need this information for remote access to your system Record your informa tion below Domain name URL Request DDNS User Name Device DDNS password 19 2 3 Step 3 of 4 Enable DDNS on the System T...

Page 157: ... of 4 Connect to the System s DDNS Address Note Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address before at tempting to connect To connect using the system s DDNS address 1 Download and install the client software on a remote computer PC Users Download and install the Client Software for PC from www flirsecurity com pro Mac Users Download and install the Client S...

Page 158: ...S Setup Advanced 19 3 Log into the Client Software using the Client Software user name default admin and password default admin and then click Login 4 Click Add Device LX400028 r 1 0 16141 16141 en US 148 ...

Page 159: ...ail when you registered for DDNS followed by myddns flir com Note For example if your Domain Name URL Request is tomsmith enter tomsmith myddns flir com 5 4 Client Port Enter the Client Port default 35000 5 5 User Name Enter the system User Name default admin 5 6 Password Enter the system Password default 000000 6 Click Add If this is the first time you are connecting you will be prompted to chang...

Page 160: ...will be used to con nect to your system from now on 8 Click then 9 Click and drag Default Group to the display window to open your cameras in live view Congratulations You can now connect over the Internet to view and playback video on your computer LX400028 r 1 0 16141 16141 en US 150 ...

Page 161: ...he system user name default admin and password default 000000 if prompted 3 Click Setting Pan Tilt Zoom 4 Under Channel select the channel your PTZ camera is connected to 5 Under Control Mode select HDCVI 6 Under Protocol select DH SDI 7 Click OK You can now control your PTZ camera using the system 20 1 Controlling a PTZ Camera Local DVR 1 In Live View double click the channel that has the PTZ cam...

Page 162: ...Click to open advanced PTZ controls 5 Speed Enter the PTZ speed 20 2 Advanced PTZ Controls Advanced PTZ controls can be used to save camera positions and cycle through various positions and automate camera actions To open advanced PTZ controls Click the arrow in the PTZ control window to open advanced controls Advanced PTZ controls overview 5 4 2 3 7 6 9 8 11 10 1 1 No Select the number of the act...

Page 163: ... 20 2 1 Presets Presets will save a camera position for quick retrieval To add presets 1 Click to open the aux menu 2 Click the Preset tab 3 Enter the number of the preset you want to create under Preset 4 Move the camera to the desired position and click Set To go to a preset Under No select the number of the preset you would like to go to and click 20 2 2 Tours Tours will cycle through a set of ...

Page 164: ... aux menu 2 Click the Pattern tab 3 Under Pattern enter the pattern you would like to configure 4 Move the camera into the desired start position and click Begin 5 Move the camera into the desired end position and click End To run a pattern Under No select the number of the pattern you would like to go to and click 20 2 4 Auto Scan An auto scan automatically cycles between a left and right point T...

Page 165: ...Connecting a PTZ Camera M3100 Series 20 4 Move the camera into the desired right position and click Right To run an auto scan Click LX400028 r 1 0 16141 16141 en US 155 ...

Page 166: ...e 1 Insert hard drive screws 4x on the hard drive and tighten them half way 2 Power off the system and unplug all cabling from the system 3 Remove the rear panel screws 4x and side panel screws 1x on each side Remove the cover 4 Place the hard drive over the screw slots on the bottom of the system and then slide the hard drive into place The SATA connectors on the hard drive should face the right ...

Page 167: ...ard drive in order to use it with the system See 21 3 Format ting Hard Drives page 158 21 2 Removing the Hard Drive CAUTION Make sure that the system is OFF and ALL power adapters have been disconnected before removing in stalling the hard drive 1 Power off the system and unplug all cabling from the system 2 Remove the rear panel screws 4x and side panel screws 1x on each side Remove the cover 3 T...

Page 168: ...ion you must format the hard drive in order to use it with the system See 21 3 Format ting Hard Drives page 158 21 3 Formatting Hard Drives You must format hard drives before you may use them with the system CAUTION Formatting the HDD erases all data on the hard disk This step cannot be undone System settings will not be erased To format the hard drive 1 From the Main Menu click and then click Sto...

Page 169: ...nstallation 21 2 Select the hard dive you would like to format and then click Format Click OK to confirm 3 Click OK to save changes The system will restart to complete the formatting process LX400028 r 1 0 16141 16141 en US 159 ...

Page 170: ...ssing the bar and connecting the power directly to the wall outlet Confirm that there is power at the outlet Connect the power cable to another outlet Test the outlet with anoth er device such as a lamp or phone charger Remote control is not de tected by the system Battery in the remote control is drained There are no batteries in the remote control Install two fresh AAA alkaline batteries in the ...

Page 171: ...s are loose or have become disconnected Check the camera video ca ble and connections Disconnect and reconnect the cable at the system and at the camera Try moving the camera to an other channel or use another cable The image on the system ap pears but does not have sound Audio is not supported by this system The system beeps at startup The beep at startup is normal The system beeps during motion ...

Page 172: ... 16 ch 1 4 8 9 16 Live Display Speed 4 ch 120 NTSC 100 PAL 8 ch 240 NTSC 200 PAL 16 ch 480 NTSC 400 PAL OSD ON OFF System Navigation USB mouse IR remote controller front panel Motion Area Setting Adjustable grid 22x18 Sensitivity Levels 6 Firmware Upgrade Automatic over the Internet via USB device and network User Authority By user group Time Synchronization Auto time sync by NTP server Recording ...

Page 173: ... SATA Maximum Capacity Up to 1x4TB Backup Media USB flash drive HDD Backup File Format DAV or ASF file Connectivity Cloud Connection FLIR Cloud Supported Operating Systems Windows Mac OSX Remote Software Client Software PC Mac Email Notification Text with snapshot Instant Smart Phone Tablet Support iPad iPhone Android DDNS Free FLIR DDNS System Configuration Full setup configuration over network P...

Page 174: ...tal 240 120 Per channel 30 15 16ch Total 480 240 Per channel 30 15 As our products are subject to continuous improvement FLIR Systems Inc and its sub sidiaries reserve the right to modify product design specifications and prices without no tice and without incurring any obligation E OE LX400028 r 1 0 16141 16141 en US 164 2 1080p MPX cameras are required to take advantage of 1080p recording You ma...

Page 175: ...rence to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to cor rect the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the re ceiver ...

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Page 178: ...registered trademarks or trademarks of FLIR Systems and or its subsidiaries All other trademarks trade names or company names referenced herein are used for identification only and are the property of their respective owners Legal disclaimer Specifications subject to change without further notice Camera models and accessories subject to regional market considerations License procedures may apply P...

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