C
C-2
Troubleshooting
Fiery ZX doesn’t respond to a
Print command.
•
Has someone disconnected the copier by selecting Suspend Printing from the Functions
menu?
If the administrator or operator has selected
Suspend Printing
on the Fiery ZX Control
Panel or Command WorkStation to interrupt printing (so that someone can make a
color copy, for example), your print job will not resume until someone selects
Resume
Printing
from the Functions menu on the Control Panel or from the Server menu at the
Command WorkStation.
•
Did you select the Fiery ZX as the current printer?
Before printing, you must select the Fiery ZX as the current printer from your Mac OS,
Windows, or UNIX workstation.
•
Make sure that the copier is switched on.
Someone may have turned the copier off, or the Automatic Power-Off or Power Saver
mode function may have engaged. Even with the copier off, the Fiery ZX appears in the
Chooser as long as the Fiery ZX itself is turned on.
•
If you are printing over an IPX (Novell) network, verify through the PCONSOLE utility
that the job was sent to the Novell queue and that the queue is being used by the
Fiery ZX.
•
Make sure that the job does not contain a PostScript error.
Check with the operator, or use Fiery WebSpooler or the Command WorkStation to
check the job’s status. A job containing a PostScript error appears in red in the
Fiery WebSpooler and Command WorkStation displays.
If this happens:
Try this:
