5
5-4
Administering the Fiery X2
Troubleshooting the Fiery X2
Startup diagnostics are described in the Installation and Service Guide for service
technicians. Contact your authorized service/support center if you see any startup error
messages on the Fiery X2 Control Panel or if the Fiery X2 does not reach Idle status.
Troubleshooting during Setup from the Control Panel
The following section explains some error and alert messages that you may see during
Fiery X2 Setup that might not be self-explanatory.
Network Setup messages
After this Setup screen:
This message:
Means:
Enable AppleTalk
(Network Protocol
Setup>AppleTalk Setup)
No AppleTalk zone found.
The Ethernet network cable is not attached to the
connector on the Fiery X2, or the network cable is not
plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
Fiery X2, you must connect the network cable to the
Fiery X2 before performing AppleTalk Setup.
Also could mean that the AppleTalk network doesn’t have
zones. Zones are not required for printing to the Fiery X2.
Press OK to continue.
Protocol Setup or Service
Setup (Network Setup)
You must first enable
a network port.
Enable at least one network port (Ethernet or Token Ring)
in Port Setup before beginning Protocol Setup or Service
Setup.
Frame Type selection
(Network Protocol Setup>
IPX>SPX Setup)
Can’t detect Token Ring
hardware.
Token Ring hardware
not installed or
not functioning.
Fiery X2 queries the Token Ring hardware. Error indicates
that some components are not installed, are not installed
correctly, or not installed in the correct device. An
unsupported Token Ring board may be in use. Check with
your authorized service/support center.
Invalid frame size.
The network hub is not connected to a Novell machine
when the Fiery X2 tries to bind.
Warning! IPX network
number is zero.
No other IPX machine can be found on the network, or
the network hub is not connected to the network, when
the Fiery X2 tries to bind. When this occurs, the network
number defaults to zero.