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Using Informer Intercom
Informer-IP Series C
Federal Signal www.fedsig.com
Using Informer Intercom
Use the intercom function to provide bi-directional voice communications between the
Informer and the Emergency Operations Center (EOC) control point. The EOC can talk
to one or many units at the same time, but you can only listen to or record from one
device at a time. The Commander® software runs the intercom session. Federal Signal
recommends using a headset with earphones and microphone to reduce background
noise for EOC operators.
Informers can initiate intercom Call Requests. A Call Request opens the Informer dialog
box in Commander if not already open. The EOC can view all devices that are requesting
a call. Requests are indicated by a red bell icon on the Informer dialog box at the EOC.
EOC operators select which Informer they want to start an intercom session/call with by
selecting the device.
NOTE: Make sure the Informer is not near the microphone at the control point or an audio
feedback loop is created.
To configure, begin a call, or view the current status of the device follow this process in
Commander:
1. From the Commander main window, click Informer.
The Informer dialog box appears.
