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INSTALLATION & OPERATION MANUAL

MULTI-FLAVOR MERCHANDISERS

System

The following three options are available under this category: "Copy Dispense Data", "Copy Debug Logs", and "Reboot."

Copy Dispense Data: This option copies dispense data logged by the merchandiser to be downloaded to a USB drive.

In order to use this option, "Dispense Data Logging" needs to be enabled (refer to Section 5.8 under "Miscellaneous

Settings") and a USB needs to be inserted into any of the USB ports on the merchandiser (refer to Section 6.2 for

information on accessing USB ports). Once the "Copy Data" option is selected, a pop-up window will appear to verify

the dispense data will be copied. Select the green check mark to confirm and the data will be downloaded to the USB.

Selecting the red X will cancel the operation and return to the previous screen.

Copy Debug Logs: This option allows the merchandiser debug logs to be copied to a USB. These logs are useful when

troubleshooting with FBD Technical Support. In order to use this option, a USB needs to be inserted into any of the USB

ports in the merchandiser (refer to Section 6.2). Once the "Copy Logs" option is selected, a pop-up window will appear

to verify the debug logs will be copied. Select the green check mark to confirm and the data will be downloaded to the

USB. Selecting the red X will cancel the operation and return to the previous screen.

Reboot: This option restarts the merchandiser interface. Once the "Reboot Now" option is selected, a pop-up window

will appear to confirm the reboot. Select the green check mark to reboot or the red X to cancel the operation and return

to the previous screen. If selected, the merchandiser interface will shut down and restart.

Summary of Contents for 372

Page 1: ...MULTI FLAVOR INSTALLATION OPERATION MANUAL 372 771 772 24 M4MF 0001_01 MODELS MERCHANDISER ...

Page 2: ...laims all implied warranties including without limitation the implied warranties of merchantability and fitness for any particular purpose In no event shall FBD be liable or obligated to any customer or to any third party for incidental consequential or special damages regardless of the theory of liability arising out of or in any manner related to FBD parts equipment or any delay with respect to ...

Page 3: ...ANDISER 5 4 MULTI FLAVOR MERCHANDISER DISPLAY 6 4 1 START UP 6 4 2 SCREEN LAYOUT 7 4 3 INITIAL SET UP 7 5 MENU OPTIONS 8 5 1 ACCESSING MENU OPTIONS 8 5 2 CHANGE GRAPHICS 10 5 3 CLEAN DISPLAY 11 5 4 INFORMATION 12 5 5 STATUS 12 5 6 ALTERNATIVE FLAVOR LOCKOUT 13 5 7 CONFIGURE FLAVORS 14 FLAVOR TYPES 14 CALIBRATE FLAVORS 15 5 8 SETTINGS 17 CONSUMER INTERFACE 17 DISPENSE SETTINGS 19 MISCELLANEOUS SETT...

Page 4: ...ry 2 SPECIFICATIONS AND REQUIREMENTS 2 1 General Requirements The merchandiser is compatible with only the dispenser that corresponds to its merchandiser series and will not function properly if installed onto a dispenser outside of the series The 771 and 772 multi flavor dispensers belong to the 77x series and therefore use the same merchandiser model whereas a 372 multi flavor merchandiser shoul...

Page 5: ...ly during installation 3 1 Installation of 372 Multi Flavor Merchandiser 1 Remove the merchandiser from packaging and inspect it for damage or missing parts 2 Align the merchandiser hinges with the bolt holes located at the top front of the dispenser and secure all hex bolts through the hinge and into the frame 3 Connect the door power and serial communication harnesses to their respective mate on...

Page 6: ... 3 As shown in figure below A slide each of the hinge pins from the merchandiser into the pivot holes on the upper brackets on the dispenser from right to left B place the collars back on the hinge pins and tighten the set screw on each of the shaft collars with the hex wrench 4 Snap the shocks securely onto the ball joints on the front of the dispenser 5 Connect the power and serial communication...

Page 7: ...e the collar from the hinge bracket located on the back of the door Repeat on lower bracket Place collars nearby so they are accessible to add back to the brackets once merchandiser is connected to dispenser COLLAR 5 Align the door hinge bracket pins to the holes on the dispenser s hinge bracket Place the collar back on the hinge pin and tighten the set screw with a hex wrench 6 Connect the power ...

Page 8: ...he FBD logo It may take up to thirty seconds for the display to fully load Once the boot sequence is complete the FBD logo will be replaced by the multi flavor interface shown below The message on the interface will vary depending on the state of the dispenser i e if the barrel is off the message will be Barrel Off if everything is connected and running then the message will be Touch Flavors Inter...

Page 9: ... when a flavor syrup is out Thestatusmessageswillappearatthebottom centersectionofthedisplay Thesemessageswillprovidestatusinformation for the barrel For a list of all status messages please refer to Section 7 of this manual After flavor selections are made the status message area of the display will change to a PUSH TO POUR button Item Description 1 Flavor Buttons Select flavor add ins Flavor mes...

Page 10: ...splay without lifting your finger in a clockwise or counterclockwise direction until coming back to the corner where you started 2 Enter the store operator store manager or service technician password Please note that the merchandiser has been set up with default passwords for store operators and store managers if a password change is required this can be done through the service technician access...

Page 11: ...tion View status menu Shows status of connected devices such as USB drives accelerometer and dispenser communication Store Manager Same options as store operator Lock unlock alternative flavors Service Technician Same options as store manager Configure flavors Set up flavor type and calibrate flavor add in flow rate Access to door and dispense settings View drink dispense data Systemadministration...

Page 12: ...elections found in the image tray are based on the loaded content Additional images can be added using a USB Refer to Sections 6 1 and 6 2 for information on adding content to a USB and loading content onto the merchandiser 2 Once a graphic element is selected a preview of the image selection will be shown 3 Background images may be chosen from the image tray on the right or solid background color...

Page 13: ... manager and service technician 1 Once selected a dialog box will appear to verify that the screen lock option is being requested Select the green check mark to initiate the screen lock 2 A 20 second timer will appear The screen will be unresponsive to touch during the timer countdown 3 Apply glass cleaner to a soft lint free rag and wipe down the screen Once the timer runs down the screen will re...

Page 14: ...ostic and verify each of the following Communication A green check mark will indicate an active connection between the dispenser and merchandiser A red X will indicate there are connection issues or there is no communication USB Drives USB presence will be detected if a USB has been connected to the merchandiser to add images refer to Sections 6 1 and 6 2 for information on accessing USB drives an...

Page 15: ...appear for store operators if there are any alternative flavors set up and when selected the screen will prompt for a password to be entered Only the store manager or service technician passwords can engage or disengage the lock When the lockout is engaged closed lock any flavor set up as an alternative flavor will appear as locked on the main screen and cannot be selected to dispense with the bas...

Page 16: ...be locked from dispensing on the main screen then it will need to be changed to Alternative Please refer to Section 5 6 for information on how to lock alternative flavors If the flavor images have not been set the screen will show the blank buttons for each of the flavors Tapping the blank flavor button will call up the Change Graphics menu option Section 5 2 and allow you to change the flavor ima...

Page 17: ...ction This value will be the sample size used to validate the amount dispensed during calibration so select a measurement that is easy to verify with the tools at hand 2 To configure the desire flow rate scroll down on the Calibrate Flavors screen and tap the oz sec button for the flavor being calibrated On the pop up window move the slider to the desired value and press the green check mark to co...

Page 18: ...TI FLAVOR MERCHANDISERS 16 4 To adjust the flavor module manually access the product tray and locate the flavor modules The flavor modules are located in the front of the product tray as shown below by model 372 MFLV 771 MFLV 772 MFLV ...

Page 19: ...atches the Sample Size from Step 1 7 Repeat the calibration process for each flavor 5 8 Settings The Settings menu allows the user to make changes to the graphical user interface flavor dispense settings and other miscellaneous settings This menu is only available for service technicians All these settings should be preloaded and can be updated manually through this menu or via USB refer to Sectio...

Page 20: ... select the round button to the right of the Selected Text Color option A color selection pop up window will appear once a color is selected press the green check mark to confirm the selection The round button on the Selected Text Color option will change to the selected color To change the text color of the barrel status messages on the main screen select the round button to the right of the Mess...

Page 21: ...When OFF the base flavor will not appear on the main screen so that a flavor add in has to be selected to dispense a drink BASE ONLY DISPENSING ON BASE ONLY DISPENSING OFF 2 Auto Deselect Flavors Enables disables deselecting flavor shots when the base flavor is selected When ON if the base flavor is selected after selecting one or more flavor shots the flavor shots will be deselected When OFF if t...

Page 22: ... ins that can be selected from the main screen to dispense with the base flavor 4 Max Dispense Time Sets the maximum time that a drink will dispense Select the button next to the option and a pop up window will display a slider bar that allows you to set the time between 1 to 20 seconds Once a number has been selected press the green check mark to confirm the selection Please note that all drink d...

Page 23: ...ed press the green check mark to confirm the selection 6 Flavor Time Sets the time that flavor shots are dispensed into the product Select the button next to the option and a pop up window will display a slider bar that allows you to set the time between 1 to 15 seconds Once a number has been selected press the green check mark to confirm the selection Please note that this option only sets the nu...

Page 24: ...nds Once a number has been selected press the green check mark to confirm the selection 8 Post Purge Time Sets the time the dispense valve remains open after the dispense button is no longer being pressed post purge This allows the base product to continue dispensing for the selected time to clear any remaining flavor add ins in the nozzle Select the button next to the option and a pop up window w...

Page 25: ... be set to ON OFF or AUTO When ON is selected the lights will be on at all times When OFF is selected the lights will be off at all times When AUTO is selected the lights will be on when the barrel or barrels in the case of 372MFLV and 772MFLV are ready to dispense and will turn off when the barrel s are not ready to dispense Also while on AUTO the down lighting will turn off any time the door is ...

Page 26: ...re set up When ON the fourth flavor add in image can be selected to choose all three flavors at once When OFF the fourth flavor image will act as a standard add in that can be selected individually When set to ON the first time the fourth flavor add in will change to a gray bubble The image can be updated by going to the Change Graphics menu option Section 5 2 While enabled ON the Configure Flavor...

Page 27: ... to Section 5 10 under the System category for more information Once selected there are two tabs that can be accessed Summary and Drink Combinations Summary The Summary tabwilldisplaydispenseddrinksforaspecificbarrelandatimeframe Thebarrelnumberwillautomatically appear on 372MFLV and 771MLFV dispensers since there is only one multi flavor barrel that would log dispense data On the 372MFLV it will ...

Page 28: ... option to change the barrel for 772MFLV dispensers This menu allows the user to choose a start and end date by selecting each button and choosing a date from the provided calendar If an End Date that is earlier than the Start Date is selected no data will be displayed TheDispensedDrinksgraphwillassignanumbertoeachoftheflavorsthatweredispensedandprovidealegendonthetop of the graph On the left side...

Page 29: ...ory select the Change Password button next to the required option Operator s Password or Manager s Password Enter the new password on the pop up window and select the green check mark A second password pop up window will appear asking that the new password be re entered After re entering select the green check mark to confirm the updated password If the passwords did not match an error window will...

Page 30: ...tion is an alternate way of uploading images to the merchandiser When a USB is inserted into the merchandiser USB ports a window will automatically populate asking if you would like to load graphics from the USB as shown in Section 6 2 If the option is declined the images can be uploaded at a later time through this menu option When the Add Graphics option is selected a pop up window will appear a...

Page 31: ... pop up window will appear asking if you want to copy the settings Select the green check mark to confirm and the settings will be downloaded to the USB Selecting the red X will cancel the operation and return you to the previous screen Select Replace Settings to download settings from a USB to replace existing settings To use this option a USB with preloadedsettingsneedstobeinsertedintoanyoftheUS...

Page 32: ...cting the red X will cancel the operation and return to the previous screen Copy Debug Logs This option allows the merchandiser debug logs to be copied to a USB These logs are useful when troubleshooting with FBD Technical Support In order to use this option a USB needs to be inserted into any of the USB ports in the merchandiser refer to Section 6 2 Once the Copy Logs option is selected a pop up ...

Page 33: ...below to add the images to the USB 1 Set up folders in the USB for each type of image Backgrounds Buttons and Flavors It is important that the folders have these exact file names Each folder name must begin with an uppercase letter Backgrounds Folder to hold background images Buttons Folder to hold base flavor images Flavors Folder to hold flavor images for the four flavor add ins that can be disp...

Page 34: ... bottom right corner of the door 2 InsertaUSBintoanyoftheavailableUSBports Ensure it is inserted correctly 3 Push the door back down to close and make sure the door clicks into place 4 A prompt to load the images onto the merchandiser will appear on the screen Select the green check mark to load the graphics If the red X is selected the process will be canceled However the images can always be upl...

Page 35: ...serted correctly 3 Push the door back down to close and make sure the door clicks into place 4 A prompt to load the images onto the merchandiser will appear on the screen Select the green check mark to load the graphics If the red X is selected the process will be canceled However the images can always be uploaded through the SystemAdministration menu undertheGraphics category by selecting the Add...

Page 36: ...mode Select barrel then select ON Base Flavor Sold Out Out of base syrup Replace empty base syrup BIB Defrosting Not Ready Barrel defrosting Wait for defrost cycle to complete Door Comm Error Door is not communicating with the dispenser s main control board Contact service provider or FBD Technical Support Freezing Please Wait Barrel in first freeze after defrost Wait until dispenser completes fir...

Page 37: ...INSTALLATION OPERATION MANUAL MULTI FLAVOR MERCHANDISERS 35 NOTES FBD TECHNICAL SUPPORT 866 323 2777 U S Canada 852 2369 3998 International 1300 551 361 Australia or www fbdfrozen com ...

Page 38: ...al of this product must comply with local regulations Dispenser is not to be disposed of with household waste Contact the retailer where this dispenser was purchased or recycle by locating an authorized recycler ...

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