Fastcorp, LLC
DIVI Setup and Users Guide
Page
20
of
62
Rev 6
Ice Cream and Food Machines:
a)
The Health Sensor will go active and the vendor will go out of service if the freezer maintains a temperature
warmer than 0°F / -18°C for a period in excess of 15 minutes.
Extreme Cold Machines:
b)
The Health Sensor will go active and the vendor will go out of service if the vendor maintains a temperature
warmer than -25°F / -32°C for a period in excess of 15 minutes.
17.
Error Recovery:
a)
When a machine is out of service, the error message may be ret
rieved by pressing the “#” key. If the error is
Health Sensor Active, the machine will not accept money until the error has been reset and the machine has
reached operating temperatures.
18.
VAC Keypad Security Feature:
a)
The Service Keypad “VAC” button must be pressed to release the Keypad Security Feature and allow normal
use.
19.
Sold out bins and bin load errors:
a)
Sold out bins and bin load errors will trigger a display when the machine door is opened at the time of
service. Press “#” to scroll through individual messages or press “*” to exit to 1) Change Price menu. Press the
“VAC” button to release the keypads. Press “Load” (freezer lid will open, robot arm will move to the rear
loading position) and then press “Close” (the Robot Arm will return to the delivery position) to clear the error
and reset the machine. “Load” then “Close” will signal the VMC that the machine has been filled. Load/Close
will automatically set a Health Sensor delay for 75 minutes.
20.
Health Sensor Active:
A
health sensor active
code along with an out of service machine signifies that a machine powered up with
the freezer above its maximum allowable safe temp. This usually signifies that the power to the machine was
interrupted for a prolonged amount of time. The product / food in the freezer may be spoiled and must be
inspected before restoring the machine into service. Spoiled food must be discarded
.
Errors are cleared by pressing the VAC button and # when the door is opened. Press “Load” (freezer lid will
open, robot arm will move to the rear loading position) and then press “Close” (the Robot Arm will return to
the delivery position) to clear the error.
If the machine must be operated for testing purposes, the Health Sensor may be bypassed for up to 4 hours.
See Programming Instructions, Service Menu Option # 13)
21.
Vendor Errors:
All DIVI Vending Machine errors other than Health Sensor Active are automatically cleared as soon as the
machine door is opened or power to the machine is cycled off and back on.
