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Fastcorp, LLC 

DIVI Setup and Users Guide 

 

  Page 

6

 of 

62

                                                       Rev 6

 

A.

 

SANITATION & FOOD SAFETY REQUIREMENTS 

 

Access to the service and filling areas are permitted only to competent adult persons having knowledge and 
practical experience in vending machine sanitation best practices for safety and hygiene. 

 

Cold foods must be maintained at 41°F (5°C) or below.  

 

The food manufacturer may have a specific upper temp limit below 41°F (5°C) that the food must be kept 
below to maintain product integrity. Check with the food manufacturer for their specific upper temp limits. 

 

Do not fill machine with or vend any food products except for properly sealed, unopened, and pre-packaged 
food items. Sell by dates must be observed along with appropriate state and local laws. Past date food items 
must be disposed of properly. 

 

Potentially hazardous, ready to eat foods held for more than 24 hours must be labeled with the food 
preparation date to indicate the date by when the food shall be consumed by. This must be seven days or less 
from the day of preparation. Dispose of ready-to-eat potentially hazardous foods if not consumed within 
seven days from the date of preparation. Foods which had been prepared in a food processing plant are 
exempt. If not consumed in time the food must be discarded. 

 

All food must be labeled in accordance with the Code of Federal Regulations, Title 21. 

 

All potentially hazardous food must be vended in the original container in which it was packaged at the 
preparation facility. 

 

Prepackaged foods that have damaged or non-airtight packaging must be discarded. 

 

The machine must be checked for food spills and cleaned when found every time it is serviced or filled.  

 

Food spills must be cleaned up promptly, thoroughly, and properly to avoid sanitation issues. 

 

Food / product must be inspected for spoilage after a power failure and if 

health sensor active 

code is 

present. The machine will automatically go out of service with a health error if freezer temp has risen above 
potentially unsafe limits to prevent vending spoiled foods.  Food in a freezer that suffered a prolonged power 
failure may become spoiled and dangerous to eat. Spoiled food should be disposed of properly and not 
consumed. 

B.

 

ELECTRICAL / POWER SAFETY AND REQUIREMENTS 

Warning - Electric Shock Hazard

 

WORKING ON AN ENERGIZED ELECTRICAL CIRCUIT COULD CAUSE SHOCK, BURN, SERIOUS HARM, OR DEATH! 
ALWAYS POWER OFF AND UNPLUG THE DIVI VENDOR BEFORE ATTEMPTING TO MAKE REPAIRS, TO ADJUST, OR 
INSTALL PARTS ON / IN THE MACHINE.

 

The cabinet serial plate indicates the proper Voltage and Amperage required for the vendor. 

DIVI MODEL 

USAGE 

VOLTAGE 

Frequency (Hz) 

AMPERAGE 

FC01/FC03/FC05FC07 

DOMESTIC - N.A. 

110-120 

60 

12 

FC02/FC04/FC06/FC08 

INTERNATIONAL 

220-240 

50 

The  vendor  must  be  plugged  into  a  properly  rated,  single  phase,  grounded,  AC  (alternating  current)  outlet 
equipped with its own circuit protection (fuse/circuit breaker).  

 

Do not touch any power cords, switches, fuses, circuit breakers, etc. with wet hands.  

 

Do  not  plug  in  several machines  into the  wall  outlet.  This  machine  should only  be  plugged  into  its  own 
outlet  which  supplies  a  voltage  and  amperage  rating  listed  on  the  machine’s  power  rating  label.  Wall 
outlet must be in good mechanical and electrical order and must be maintained to local electrical codes. If 
the outlet is loose or damaged, do not plug machine in - there is a risk of fire or electrical shock. 

 

Do not bend the power cord excessively. 

 

Do not tie, twist, bury, pinch, crush, wedge, entrap, or enclose the power cord.  

 

Do not place heavy objects on top of power cord. 

 

Do not hang the power cord over sharp objects. 

 

Do  not  use  an  extension  cord  with  this  machine.    The  vendor  must  be  positioned  close  enough  to  an 
electrical outlet so that an extension cord is not necessary. 

Summary of Contents for DIVI

Page 1: ...any technological advances offering you years of service without obsolescence It is our sincere philosophy that we are partners with our customers and must grow together With that in mind we welcome a...

Page 2: ...MEANINGS 3 SAFETY INFORMATION 3 GENERAL MAINTENANCE AND CLEANING 7 WARRANTY 10 FAMILIARIZE YOURSELF WITH THE NEW ROBOT 133 TRANSPORT UNPACKING AND INITIAL SETUP INSTRUCTIONS 13 SETUP INSTRUCTIONS 16 F...

Page 3: ...eplace all parts and panels before operating Failure to do so may result in electrical shock or death Unsafe practices or hazards that may result in injury or damage Caution risk of fire Read and foll...

Page 4: ...e blowing gas to be treated properly before disposal Contact your local authority in regard to proper and safe disposal of the freezer in this product This machine may be used outdoors Climatic zone c...

Page 5: ...ine out of level The vendor must be located on a solid flat and level surface Machine must be level within 2 and must have all 4 feet touching solid ground If the machine will be subject to misuse or...

Page 6: ...oduct must be inspected for spoilage after a power failure and if a health sensor active code is present The machine will automatically go out of service with a health error if freezer temp has risen...

Page 7: ...necessary that meets local codes Never use gas pipes plastic water pipe telephone lines or other inappropriate connections as a grounding source The machine must be properly grounded to prevent any p...

Page 8: ...r in the general area of the vendor Do not use water soap or any other liquid to clean the inside of the vendor The outside of the cabinet and glass can be cleaned using a soft cloth and a mild deterg...

Page 9: ...scroll to menu 22 Verify All Bins This menu option will move the robot to each programmed location If you see the location needs adjustment move the robot by hand into position and then press to save...

Page 10: ...products within a reasonable time after receipt thereof and if Buyer fails to notify Seller within thirty days after receipt that the products are defective in any respect Buyer will have waived any...

Page 11: ...B The warranties provided pursuant to Section 7 A apply only to the original purchaser of the DIVI Merchandiser and are null and void if the DIVI Merchandiser is sold during the period of warranty C...

Page 12: ...ercial Code as adopted by the State of Connecticut in force as of the date hereof Buyer consents to the jurisdiction of the state and federal courts within the State of Connecticut Service of process...

Page 13: ...were provided with the machine Replace cable ties as necessary Refer to the uncrating instructions for cable tie and shipping bracket installation ATTENTION ALL SHIPPING BRACKETS MUST BE REMOVED BEFOR...

Page 14: ...se whenever the vendor is shipped The cabinet is shrink rapped after the installation of Four Corner Boards Bubble Wrap Card Board Panels o This serves to protect the graphics and prevent damage to th...

Page 15: ...re in contact with the floor and that the machine does not rock If you cannot level the vendor select another location Do not place any objects under the machine Leveling is extremely important to ens...

Page 16: ...eezer and the power supply located to the left of the Product Delivery Bin on the bottom of the Front Door The Power Box has 1 input power cord and 2 outputs freezer and power cord to the door power s...

Page 17: ...d into the Bill Acceptor Y Harness Fill all coin tubes until a coin from each tube overflows into the cash box Test the operation of the coin changer after filling the tubes If the display reads Machi...

Page 18: ...hould be between 5 F 20 C and 15 F 26 C Extreme Cold Machines Extreme cold machines should reach operating temperature approximately 4 hours after being turned on Typically operating temperature range...

Page 19: ...he freezer A wet dry vac or a sponge may be used depending on the volume of water 2 Ensure freezer is completely clean and dry before proceeding Wet bins will deteriorate quickly and will freeze in pl...

Page 20: ...rm will move to the rear loading position and then press Close the Robot Arm will return to the delivery position to clear the error and reset the machine Load then Close will signal the VMC that the...

Page 21: ...roducts being vended Every machine comes preconfigured with a specific bin layout or bin plan o gram The configuration of the bin plan o gram inside your machine may be modified to accommodate differe...

Page 22: ...r for the route driver to match products with a location inside the freezer when servicing the machine 2 Keep a copy of each machine s bin plan o gram on file as a reference and as a backup if necessa...

Page 23: ...E SERVICE KEYPAD TO DISABLE THE SECURITY LOCKING FEATURE DISPLAY READS KEYPAD IS LOCKED AND ENABLE USE OF THE CUSTOMER KEYPAD Once enabled press the Next key on the Customer Keypad to scroll through t...

Page 24: ...ermined periods of time VEND BLOCK PIN CODE Allows a PIN code to be set to access the vend block function without opening the door HEALTH TIMER Suspends Health Control for 1 2 3 or 4 hours Set freezer...

Page 25: ...oncerned with coins Hold Lost Credit Funds that could not be returned to a customer during a vending are available for another transaction Multi Vend Change is not automatically returned after a trans...

Page 26: ...ould return to 4 CREATE SELECTION 3 You may now program your selections as described in the PROGRAMMING YOUR MACHINE section Figure 9A Figure 9B 29 Re calibrating the Robot Arm If the Robot Arm or VMC...

Page 27: ...e Keypad to release the security locking feature c Go to the Service Menu and press the key repeatedly until the display reads 4 Create Selection Press and hold the Reset button The VMC will beep as y...

Page 28: ...Resettable Meter displays total sales data for each selection in units sold and currency Resettable Meter sales data may be cleared and reset to 0 after each service visit Display Programming Instruc...

Page 29: ...SA BINS NEAR THE CENTER OF THE FREEZER SHOULD BE PROGRAMMED WITH THE ELBOW POINTING TO THE RIGHT SIDE Display Programming Instructions 3 EDIT SELECTION a Press the Yes key The robot will go to the del...

Page 30: ...lect Tall or Short by pressing the key Press to save this setting Change Accept More Bins f Press the Yes key to add chained bins Press to exit No Yes Display Programming Instructions 6 SELECTION s a...

Page 31: ...ructions 8 AUTO VENDS a Press the Yes key to enter menu option Next D Back Yes AUTO VENDS N b Press Change to scroll from N to Y CHANGE EXIT AUTO VENDS Y c Auto Vends is ON Press EXIT menu Pull out bu...

Page 32: ...d momentarily 1 00am 1 END 10 00 e Type the time you want vending to resume and press Save SAVE NEXT 1 END 10 00 f Enter 1 for AM or 2 for PM Display will advance 1 AM 2 PM END PERIOD 1 g Block 1 off...

Page 33: ...13 HEALTH TIMER a Press the Yes key to enter Menu Option Next D Back Yes HEALTH TIMER 0Hrs b Press Next to scroll from 0 to 4 hours Next D Back Yes HEALTH TIMER 2hrs c Press Yes to start timer Next D...

Page 34: ...rt Display Programming Instructions 16 LINE MODE a Press the Yes key to enter Menu Option Next D Back Yes LINE MODE ON b Press the Next key to scroll between options c Press the Yes key to confirm the...

Page 35: ...t b Second line displays changes to the position of switches and encoders c Move any motor by pressing the associated Service Keypad key d Press VAC key The Vacuum Pump will turn on then slowly turn o...

Page 36: ...s change regardless of the capabilities of the coin mechanism Power to the VMC must be cycled off and back on after changing this setting Instant Reval When set to Y default a stored value cashless de...

Page 37: ...ow the VMC Unlatch the right side of the Display Board and flip it around so that the display may be viewed from the back of the door D The Microprocessor daughter Board is located on the upper right...

Page 38: ...rsion will be displayed in the BOOTVxxx bi2 format where xxx is the numeric revision number For example BOOTV238 bi2 Press the pound key The Display will read PROGRAMMING BootVxxx bi2 An LED status li...

Page 39: ...rmware upgrade may require the Robot Arm to be re calibrated Please refer to the section Calibrating the Robot Arm in your manual Scroll to Service Menu Option 4 Create Selection Press and follow the...

Page 40: ...8 9 0 International Standard ABC DEF GHI JKL MNO PQRS TUV WXYZ Fig 12 Phone Dial Pad To name a configuration BINS e Press the number 2 twice B f Press the number 4 three times I g Press the number 6...

Page 41: ...Micro SD card and then let it go It will pop up slightly in the socket We recommend that you also save your DEX data Push down on the Micro SD card again while it is still in the slot and when the sc...

Page 42: ...in the slot The Display will read o BOOT UPDATE xxx o Done o The Display will change to read BOOT LOAD xxx Out of Service PROGRAM REVISION UPGRADE Firmware after Revision V119K The MICRO SD Card shou...

Page 43: ...de Test vend selections to confirm accuracy Go to Service Menu 22 Verify Bins to check accuracy and make adjustments if necessary If your bin configuration had not been saved reinsert your Micro SD ca...

Page 44: ...binet Control guides the Robot Arm to an intermediate position The Z axis Up Down Home Switch is monitored while the Robot Arm is moving The Z Up Motor is engaged as necessary to pull the picker tip u...

Page 45: ...irm product contact a timer is set a slowdown point is calculated for the upward travel a current value is calculated which represents a dropped product and control proceeds to the Z Up state after en...

Page 46: ...delivery position without issue the vend cycle will be considered successful 1 If the Soft Drop feature had been enabled Control will direct the Z Motor to descend the appropriate number of encoder pu...

Page 47: ...reezer Lid Lift Mechanism B Reach down behind the freezer to unplug the 2 pin connector for the circulation fan C Reach behind the freezer right rear corner to unplug the 2 pin thermistor connector Th...

Page 48: ...ccess point to the robot arm and press the up button this will retract the hose until free from rollers pull hose out from robot and set aside 3 Open the wire channel that contains the ribbon cable an...

Page 49: ...Arm fasteners are tight Check all connections Confirm that the Robot Arm moves freely without binding Confirm that all wires and harnesses are positioned correctly and no wires are being pinched 11 T...

Page 50: ...Fastcorp LLC DIVI Setup and Users Guide Page 50 of 62 Rev 6 40 Illustrations DIVI Vending Machine DIVI Vending Machine...

Page 51: ...Fastcorp LLC DIVI Setup and Users Guide Page 51 of 62 Rev 6 110v Fuse Table 220v Fuse Table 220V Fuse table w circuit breakers...

Page 52: ...Page 52 of 62 Rev 6 DIVI Vending Machine parts hidden for clearer view DIVI Vending Machine 1 F003 A01460 Robot Arm Assembly 2 F003 A03951 Robot Mount Assembly 3 7000007 Leveling Foot 4 1200013 115v 1...

Page 53: ...s Guide Page 53 of 62 Rev 6 Nut Bracket Assembly T Handle Lock 1 Power Box Cabinet Model FS 01 115 VAC 1200013 Power Box Cabinet PN 30000173 Fuse 12A 250 VAC Little fuse Type 215 1100017 Nut Bracket A...

Page 54: ...up and Users Guide Page 54 of 62 Rev 6 Model FS 02 230 VAC 1200063 Power Box Cabinet PN 3000099 Fuse 8A 250 VAC Little fuse Type 215 1200063 230v Power Box Cabinet current style Circuit breakers 5A fr...

Page 55: ...ting option come factory set at 24 0v unless noted on voltage setting label on bottom left If no label is present voltage must be measured or it should be assumed to be 27VDC F003 A05383 for 27VDC pow...

Page 56: ...Fastcorp LLC DIVI Setup and Users Guide Page 56 of 62 Rev 6 Display Assembly Freezer Lid Closed Switch...

Page 57: ...Fastcorp LLC DIVI Setup and Users Guide Page 57 of 62 Rev 6 Vacuum Assembly F003 A05431 Vacuum Box Assembly 110v and 220v versions...

Page 58: ...p LLC DIVI Setup and Users Guide Page 58 of 62 Rev 6 Freezer Lid Lift Assembly 1100124 Freezer Lid Lift Assembly 1 49500566 Switch Limit 2 80450155001 Motor 3 49500406 Gear Sprocket 4 48909121 6 32x5...

Page 59: ...Fastcorp LLC DIVI Setup and Users Guide Page 59 of 62 Rev 6 Freezer Assembly Freezer Assembly 1 49500566 Freezer Lid Lift Switch 2 80492557001 Thermistor not Shown 3 CALL Freezer...

Page 60: ...Fastcorp LLC DIVI Setup and Users Guide Page 60 of 62 Rev 6 Wiring Diagram single main power box fuse with 2 circuit breakers...

Page 61: ...Fastcorp LLC DIVI Setup and Users Guide Page 61 of 62 Rev 6...

Page 62: ...Fastcorp LLC DIVI Setup and Users Guide Page 62 of 62 Rev 6 VMC Connector layout...

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