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Faro FaroArm Quantum User Manual Download Page 129

FaroArm

®

 Quantum

August 2017

119

Chapter 6: Maintenance and Troubleshooting

Chapter 6: Maintenance and 

Troubleshooting

This chapter describes the basic maintenance for your Quantum and some 
examples of common problems and their solutions. 

CAUTION

:  There are no user serviceable parts in this device. 

DO NOT

 

attempt to open the casing or disassemble the device at any time. 

Normal Maintenance .....................................................................................119

Quantum ............................................................................................................................................119
Host Computer ..................................................................................................................................120

Mounting Stiffness Test ................................................................................120
Temperature Considerations  .........................................................................122
Electrostatic Discharge (ESD)  ......................................................................122

ESD Best Practices  ...........................................................................................................................122

Troubleshooting ............................................................................................124

Power Issues  .....................................................................................................................................124
Hardware Communication Issues  .....................................................................................................125
FARO Wireless Connection Issues ...................................................................................................126
FARO Wireless FAQ ........................................................................................................................127
FARO i-Probe FAQ  ..........................................................................................................................132

Quantum Performance Verification Checklist ..............................................132

Issues That Will Degrade Accuracy  .................................................................................................132
Quantum Setup  .................................................................................................................................133
Probe Setup  .......................................................................................................................................135
Probe Compensation  .........................................................................................................................135
Mounting ...........................................................................................................................................136
Single Point Articulation Test (SPAT)  .............................................................................................138
User Compensation ...........................................................................................................................139
Calibrated Artifact   ...........................................................................................................................140
Diagnosing FARO Laser Line Probe Accuracy Problems  ...............................................................141
FARO Laser Line Probe Compensation  ...........................................................................................142

Normal Maintenance

Quantum

The Quantum is a precision measurement device that contains many sensitive 
components, and it should be handled with care. Take the following precautions 
to prevent problems from developing with your system:
•

Place a dust cover over the Quantum when not in use.

•

Clean with a dry dust cloth. For heavy dirt buildup, use a 

very

 small amount 

of warm water and gently clean the Quantum. Be very careful not to bend the 
Quantum while cleaning. 

•

Check the cables for damage to outside insulation, connectors, and pins.

•

DO NOT

 lubricate the Quantum.

08m80e00_FaroArm_Quantum.book  Page 119  Tuesday, August 22, 2017  11:03 AM

Summary of Contents for FaroArm Quantum

Page 1: ...FaroArm and Laser ScanArm Quantum User Manual August 2017 08m80e00_FaroArm_Quantum book Page 1 Tuesday August 22 2017 11 03 AM...

Page 2: ...08m80e00_FaroArm_Quantum book Page 2 Tuesday August 22 2017 11 03 AM...

Page 3: ...TO FARO TECHNOLOGIES INC REGARDLESS OF THE FORM OF ACTION SHALL NOT EXCEED THE PURCHASE PRICE OF THE MATERIALS DESCRIBED HEREIN THE INFORMATION CONTAINED IN THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NO...

Page 4: ...08m80e00_FaroArm_Quantum book Page 2 Tuesday August 22 2017 11 03 AM...

Page 5: ...13 Optional Accessories 14 Shipping Case 15 Probe Case 15 Unpacking the System 16 Lifting the Quantum 16 Hardware Setup 17 Mounting the Base 17 Storage Hook 18 Installing Probes 19 7 Axis Handle 21 W...

Page 6: ...FARO Wireless WLAN 48 FaroArm Manager 49 Devices 50 USB 51 Bluetooth 52 WLAN 53 Ethernet 54 Probes 55 Probe Management 55 Using FARO i Probes 57 Edit Probe 57 Probe Compensation Overview 58 Probe Com...

Page 7: ...icators 94 Buttons 94 LED 94 Range Finder 94 Range Finder Dialog Box 96 Software Setup 97 FARO Laser Line Probe Compensation 97 Plane Compensation 98 DRO 104 FARO Laser Line Probe Settings 104 Additio...

Page 8: ...ng 124 Power Issues 124 Hardware Communication Issues 125 FARO Wireless Connection Issues 126 Bluetooth 126 WLAN 127 FARO Wireless FAQ 127 WLAN Primer 129 Independent BSS IBSS 129 Infrastructure BSS B...

Page 9: ...3 Add a Device 154 Ethernet and Wireless 154 Probe Management 154 Hole Compensation 155 Sphere Compensation 155 Hardware Configuration 155 Diagnostics 156 Temperature 157 Measurement Mode Setting 157...

Page 10: ...08m80e00_FaroArm_Quantum book Page vi Tuesday August 22 2017 11 03 AM...

Page 11: ...l Support on page 161 Visit the FARO Customer Care area on the Web at www faro com to search our Knowledge Base The Knowledge Base is available 24 hours a day 7 days a week and contains hundreds of so...

Page 12: ...g of the equipment or subject Specifically they are not used when a WARNING or CAUTION is applicable They are not safety related and may be placed either before or after the associated text as require...

Page 13: ...emory stores programming and some compensation data for the Quantum There are proprietary methods that are capable of erasing reading and writing the FLASH memory These methods are used during manufac...

Page 14: ...uantum These are the key components and controls for the 6 Axis Quantum Tube 1 Tube 2 Storage Hook Probe Locking Lever Buttons Handle LED Probe Base Collar Figure 1 1 6 Axis FaroArm front view 08m80e0...

Page 15: ...attery Power Indicators Battery Doors Power On Off Button WLAN On Off Button Bluetooth On Off Button Ethernet Port USB Port Auxiliary Port Powered USB Port Power Supply Port Lifting Handle Base Collar...

Page 16: ...y components and controls for the 7 Axis Quantum Tube 1 Tube 2 Storage Hook 7 Axis Handle Removable Handle Locking Collar Probe Locking Lever Buttons Handle LED Probe Base Collar Figure 1 3 7 Axis Far...

Page 17: ...cking Lever Handle LED Probe Battery Power Indicators Battery Doors Power On Off Button WLAN On Off Button Bluetooth On Off Button Ethernet Port USB Port Auxiliary Port Powered USB Port Power Supply P...

Page 18: ...nt when using the Quantum Proper operation and care includes avoiding Solvents Abuse such as dropping or twisting at end stops Moisture and high humidity Power fluctuations See Quantum Power Supply on...

Page 19: ...to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accord...

Page 20: ...excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca rpb Wireless Local Area Network WLAN 802 11 FCC ID Z64 WL1835MOD...

Page 21: ...oth and WLAN can be disabled by hardware and firmware Industry Canada Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two condit...

Page 22: ...void any potential dissemination of hazardous substances into the environment FARO has labeled this product with the WEEE symbol see below in order to alert the end user that it should be disposed of...

Page 23: ...ing the Quantum 16 Hardware Setup 17 Mounting the Base 17 Storage Hook 18 Installing Probes 19 7 Axis Handle 21 Wired connections 24 Supplying Power to the Quantum 25 Quantum Battery Pack 26 Packing t...

Page 24: ...ustomer Service by Phone Fax or E Mail See Technical Support on page 161 Accessories pocket Power Supply USB cable Lithium Ion Smart Battery Pack Dust cover FaroArm Driver USB flash drive FaroArm Manu...

Page 25: ...Pocket NOTE The 7 Axis Handle is not available for 6 Axis Quantums NOTE The FARO Laser Line Probe HD case does not fit in the Shipping case Figure 2 1 Quantum Shipping case Probe 6 mm Ball Probe 3 mm...

Page 26: ...ting procedures when removing the Quantum from its storage case Always use safe lifting procedures when placing the Quantum on or removing the Quantum from the tripod While in the case lift Tube 2 and...

Page 27: ...e Quantum in an inverted upside down or sideways position If you are not using a tripod attach the 3 threaded ring and surface mount plate to any stable location To mount the Quantum 1 Remove the Quan...

Page 28: ...prevent damage to the probe when in the rest position 1 Lift the last section upwards and insert the bottom of Tube 2 into the Storage Hook 2 Ensure both sides are in the hook and gently lower the las...

Page 29: ...es this case contains the compensation cone The probe attaches to the handle at the end of the Quantum To install a probe 1 Hold the end of the Quantum on the underside with one hand and open the prob...

Page 30: ...ted Use the Probes command in your measuring software to set up and compensate the probe For more information see Probes on page 55 NOTE All FARO i Probes have a unique serial number After compensatin...

Page 31: ...n a cutout of the Shipping case foam The 7 Axis Handle can be attached detached while the Quantum is powered On The FARO Laser Line Probe attaches in the same method See Hardware Installation on page...

Page 32: ...Insert the front edge of the 7 Axis Handle into the slot 4 Push the 7 Axis Handle in so that the connectors connect Figure 2 11 Inserting the 7 Axis Handle Figure 2 12 Attaching the 7 Axis Handle 08m8...

Page 33: ...ring by turning it in the opposite direction Tighten the ring until it clicks NOTE Remove the 7 Axis Handle from the Quantum before packing See Packing the Quantum on page 29 Figure 2 13 Tightening th...

Page 34: ...all cable connections before applying power to the computer and the Quantum For more information see Wired connections on page 39 You can also connect your Quantum to your computer using standard wire...

Page 35: ...Conductor 18 A W G power supply cord terminating in a molded on plug cap rated 125 VAC 15A minimum with a minimum length of six feet For 220 240V Connection Use an international harmonized 300V rated...

Page 36: ...Quantum Battery Pack Your Quantum may be powered using the two supplied battery packs Install each battery pack to power your Quantum when you are not near a grounded power outlet NOTE It is not neces...

Page 37: ...the cloth tab is facing you 3 Slide the battery pack in with the slot to the inside NOTE Push the battery all the way in until it snaps into place 4 Close the door and ensure the latch snaps Figure 2...

Page 38: ...rging automatically stops when the battery pack is completely charged The Battery Power Indicator show the battery pack power level The DIAGNOSTICS dialog box displays the current battery pack power l...

Page 39: ...n NOTE Remove the 7 Axis Handle from the Quantum before packing See 7 Axis Handle on page 21 Pack the Quantum Probe Case Accessories Surface Mount Plate and 7 Axis Handle as shown NOTE The FARO Laser...

Page 40: ...tum USB Devices You can attach certain USB devices to the port on the rear of the base This port is provided to charge USB devices No data is sent to the device Figure 2 21 Powered USB Port 08m80e00_F...

Page 41: ...tact your Customer Service Representative by Phone Fax or E Mail See Technical Support on page 161 WARNING Only use FARO approved devices in this port For more information about approved FARO devices...

Page 42: ...y must be certified for the country in which the equipment is sold Contact FARO s Customer Service to order a replacement All servicing should be referred to qualified service personnel CAUTION INDOOR...

Page 43: ...ing surface It is an assembly of a standard 3 mounting ring and a FARO designed base plate You can bolt the Surface Mount Plate directly to a surface using the mounting screws in the Accessories Case...

Page 44: ...n bolt the 3 mounting ring directly to a surface using the mounting screws in the Probe case Make sure to tighten each mounting screw to 100 inch pounds Figure 2 24 Standard 3 Mounting Ring dimensions...

Page 45: ...uantum Handle Buttons 37 Error and Status Indicators 37 Referencing the Encoders 38 Host Computer 39 Wired connections 39 Wireless Connections 40 FaroArm Manager 49 Devices 50 Probes 55 Using FARO i P...

Page 46: ...coders on page 38 Solid Blue if the Quantum successfully communicates with the computer and the encoders are referenced See Referencing the Encoders on page 38 Solid Green if the Quantum successfully...

Page 47: ...ensation or reject a measurement The Back button is red and is nearest the handle Error and Status Indicators Visible through the FaroArm driver interface to the measuring software the Quantum generat...

Page 48: ...t data Pull the handle and each tube out of the rest position and move to make each encoder move Each encoder must move to reference The REFERENCE ENCODERS dialog box shows all seven encoders in error...

Page 49: ...Bluetooth are active at the same time WLAN is disabled USB and WLAN are active at the same time Bluetooth is disabled WLAN is disabled if Ethernet is active WLAN is disabled if Bluetooth is active Wi...

Page 50: ...Configuration Protocol client The Ethernet connector is located on the back side of the base NOTE In a multiple computer networking environment you should consult your Information Technology IT depart...

Page 51: ...ased security is employed The host computer establishes an RS 232 emulation or Serial Port Profile SPP connection to the Quantum Once the connection is established the PC and Quantum can transfer data...

Page 52: ...E You can also click the Bluetooth icon in the task bar menu and choose Add a Device 2 Choose BLUETOOTH and then your Quantum All Quantums are identified by their serial number Figure 3 7 Windows Task...

Page 53: ...indows 7 Create the wireless connection between the host computer and the Quantum using The Devices and Printers category of the Windows Control Panel FaroArm Manager NOTE Ensure your computers Blueto...

Page 54: ...d a Device 2 Choose Add a Device from the menu in the upper left corner of the window All Quantums are identified by their serial number Double click your Quantum 3 Choose the ENTER THE DEVICE S PAIRI...

Page 55: ...lick Next to create the SPP connection 5 Windows checks and installs the hardware drivers When this is complete click the Devices and Printers link Figure 3 14 Enter Device Pairing Code Figure 3 15 Ha...

Page 56: ...r is important and you will use it later 8 Click OK to close the PROPERTIES dialog box The FaroArm driver connects to the SPP connection using the FaroArm Manager FaroArm Manager The FaroArm driver co...

Page 57: ...iver attempts to use any Quantum connection USB cable and any active Bluetooth pairings It takes slightly longer 8 or 10 seconds for the Quantum to connect and initialize via Bluetooth Once you start...

Page 58: ...omputers and provides network access The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves The Quant...

Page 59: ...er is an application to control the Quantum settings and operation Many measuring applications will directly connect and use sections of this application while connected to your Quantum Figure 3 19 Fa...

Page 60: ...group controls the connection settings between your Quantum and your computer In the ADAPTERS drop down list choose the type of connection USB Bluetooth WLAN Ethernet Figure 3 20 Connecting a Quantum...

Page 61: ...uantum will appear at the top of the DEVICES list If necessary click the REFRESH button to search the computer for your Quantum Click your Quantum to make it the active device Figure 3 21 USB Connecti...

Page 62: ...DEVICES list If necessary click the REFRESH button to search the computer for your Quantum NOTE Ensure the Quantum s Bluetooth On Off button is on and your computers wireless receiver is on Click you...

Page 63: ...um NOTE Ensure the Quantum s WLAN On Off button is on and your computers wireless receiver is on Click your Quantum to make it the active device There are two WLAN settings depending on your wireless...

Page 64: ...our Quantum will appear at the top of the DEVICES list If necessary click the REFRESH button to search the computer for your Quantum Click your Quantum to make it the active device Figure 3 27 Etherne...

Page 65: ...NT dialog box you can Select the current probe and view the COMPENSATION STATUS Create Edit or Delete or Duplicate a probe Compensate the current probe View the compensation log for the current probe...

Page 66: ...ensations Click View All to see the Compensation Log See View Log on page 74 Click SPAT to run a Single Point Articulation Test SPAT with your Quantum You can save this report to a file which you can...

Page 67: ...m i Probes NOTE This generation of FARO i Probe will not attach to the FaroArm Edge Platinum or Fusion Installing the i Probe to anything other than the FaroArm Quantum damages the i Probe Previous ge...

Page 68: ...r axis and the position of this joint is defined by the coordinate system which originates at the base of the Quantum The last axis of the Quantum has its own coordinate system and the location of the...

Page 69: ...he probe and last arm joint during compensation Probe Compensation When changing the style or dimension of the probe at the end of the Quantum you must compensate it for the Quantum to measure and fun...

Page 70: ...f the GUIDANCE check box is selected for the current probe use the following steps Collect all of the points in this method by holding down the green Front button The Quantum will collect points as fa...

Page 71: ...andle down until the shaft of the probe is parallel with the top of the cone Sweep back up and down until the minimum amount of points are digitized 3 Release the green Front button and move to the ne...

Page 72: ...ich then has an effect on the accuracy of the Quantum The digitized compensation points then calculate and the COMPENSATION STATUS updates If the probe passes the current date and time is added to the...

Page 73: ...sation using the FARO probe compensation cone or a 5 mm diameter machine drilled hole The hole does not have to be exactly 5 mm but it must be smaller than the probe s diameter and have a smooth seat...

Page 74: ...nd hold the green Front button and move the handle down until the shaft of the probe is parallel with the top of the cone 3 Release the green Front button and move to the next position NOTE To remove...

Page 75: ...ition 3 Press and hold the green Front button and move the handle down until the shaft of the probe is parallel with the top of the cone NOTE You must digitize at least 150 points NOTE Seven axis Quan...

Page 76: ...tized compensation points then calculate and the COMPENSATION STATUS updates If the probe passes the current date and time is added to the probe information Figure 3 38 Compensation Results 08m80e00_F...

Page 77: ...n diameter or larger You will digitize 45 individual points in three specific locations around the sphere by pressing the green Front button for each CAUTION The ball probe must remain in contact with...

Page 78: ...p hemisphere of the sphere with the probe pointing in position 1 Hold the handle in the same direction and orientation for every point 3 Move the handle so that the probe is pointing in position 2 4 D...

Page 79: ...s added to the probe information 5 Move the handle so that the probe is pointing in position 3 6 Digitize 11 points around the front hemisphere of the sphere with the probe pointing in position 2 Hold...

Page 80: ...in diameter or larger You will digitize 44 individual points in two specific locations around the sphere by pressing the green Front button for each CAUTION The ball probe must remain in contact with...

Page 81: ...ing in position 1 Hold the handle in the same direction and orientation for every point NOTE Watch the live guides at the bottom of the screen to ensure the direction and orientation remain the same f...

Page 82: ...th the probe pointing in position 2 Hold the handle in the same direction and orientation for every point 7 Rotate the handle 90 degrees 8 Digitize 11 points around the front hemisphere of the sphere...

Page 83: ...ompensation points then calculate and the COMPENSATION STATUS updates If the probe passes the current date and time is added to the probe information Figure 3 42 7 Axis Sphere Compensation Results 08m...

Page 84: ...pensation You can also copy the compensation values to the Windows clipboard The previous probe compensations are compared to the current probe The X Y Z values are the location of the center of the b...

Page 85: ...mpensation this value has to be less than the single point accuracy specification of the Quantum Select any probe compensation and click Set Active to switch to that compensation Select any probe comp...

Page 86: ...tors on page 37 Set the arm controlled mouse settings Click Save to accept the changes Click the Cancel button to discard any changes and exit the command Stress Warnings Clear this check box to disab...

Page 87: ...nd For example this repeats the last command in CAM2 Measure Tracking Speed Adjust the speed of the cursor is adjusted using the TRACKING SPEED slider Move the slider to the left to decrease and to th...

Page 88: ...r 3 Operation Click Close to exit Click the settings button next to each connection type to change the connection settings Figure 3 46 Network Configuration dialog box 08m80e00_FaroArm_Quantum book Pa...

Page 89: ...the Quantum 1 Set up the FARO compensation cone approximately of the Quantum s reach away from its base 2 Place a properly compensated probe firmly in the cone 3 Click Reset Data to begin the test 4...

Page 90: ...e wheel to zoom in and out of the chart Right click and drag to move the chart around the window Click RESET PLOT AXES or double click the wheel button to reset the chart view 7 Click Close to exit Di...

Page 91: ...This command uses the Quantum s internal inclinometer The Quantum should never lean more than 5 from level 1 Look at and adjust the mounting until the white dots are centered in each bubble 2 Click C...

Page 92: ...base is recorded and displayed on the screen All of the points must be within the circle on the graph Click Reset to clear the screen Rotate the mouse wheel to zoom in and out of the chart Right click...

Page 93: ...t click and drag to move the chart around the window Click RESET PLOT AXES or double click the wheel button to reset the chart view Click on any line to see the details Choose a time range from the EL...

Page 94: ...el button to reset the chart view Click RESET PLOT AXES or double click the wheel button to reset the chart view Click on the line to see the details Click RESET DATA to clear all temperate data and r...

Page 95: ...ion Emission 89 Serial Number Label 91 Servicing 91 Hardware Installation 91 Holding the FARO Laser Line Probe 93 Hardware Controls and Indicators 94 Software Setup 97 FARO Laser Line Probe Compensati...

Page 96: ...f the ball probe The point probe has an impact on measurement accuracy The error depends on The width of the point on the probe The position and placement of the point on the object Before measuring w...

Page 97: ...robe will add inaccuracy to the Quantum system The ball probe diameter must be measured and entered in the probe settings section of the software To enter the exact diameter value In your measuring so...

Page 98: ...quickly measure curved surfaces or surfaces that can not be measured using a standard ball probe NOTE The FARO Laser Line Probe only connects to a 7 Axis Quantum Computer Requirements The FARO Laser...

Page 99: ...eye at all times Although the human blink reaction to bright light provides a natural mechanism of protection to this visible laser beam use caution while handling the FARO Laser Line Probe by pointi...

Page 100: ...AUTION VIEWING THE LASER OUTPUT WITH CERTAIN OPTICAL INSTRUMENTS EYE LOUPES MAGNIFIERS AND MICROSCOPES ETC WITHIN A DISTANCE OF 100 MM MAY POSE AN EYE HAZARD WARNING DO NOT ATTEMPT TO OPEN THE FARO LA...

Page 101: ...obe is not operating properly contact FARO Customer Support If it has malfunctioned power down the system remove it from the Quantum and return it to FARO Customer Support for repair WARNING DO NOT AT...

Page 102: ...edge of the probe into the slot 5 Push the probe handle in so that the connectors connect 6 Tighten the locking ring by turning it clockwise Do not over tighten the ring NOTE Remove the FARO Laser Lin...

Page 103: ...ean the left and right lenses with the cloth from the FARO Laser Line Probe case Dirt and grease on either lens can cause poor results Pointing to a Surface The following figure shows the orientation...

Page 104: ...emember data is only sent to the computer when the FARO Laser Line Probe is in range Out of Range Red LED The Laser Line Probe is too close to or too far away from the part Center Range Green LED The...

Page 105: ...ay from the laser line When the Laser Line Probe is out of range the cross hair and the laser line no longer touch You can switch the Range Finder off in the FARO LASER LINE PROBE CONTROL dialog box S...

Page 106: ...is in range The target box changes color Green all of the laser is in range Orange some of the laser is in range Red none of the laser is in range When the FARO Laser Line Probe is outside of the oper...

Page 107: ...allation and warm up of the FARO Laser Line Probe and the standard probe this system of probes must be compensated Compensation requires measuring the FARO Compensation Plate with a standard probe and...

Page 108: ...g the plane After you successfully measure the plane the laser turns on and the laser beam is visible Plane Compensation Calibrate the FARO Laser Line Probe You will digitize the FARO Compensation Pla...

Page 109: ...calculated and the results are displayed in the dialog box If the results Fail click Restart Plane to redigitize the white surface NOTE Avoid touching the lenses When necessary clean the top and botto...

Page 110: ...Line Probe slower in each step Aim the laser line at the middle of the white surface Move the FARO Laser Line Probe until the laser is in the Center Range Press and hold the green Front button and mo...

Page 111: ...Laser Line Probe slower in each step Rotate the FARO Laser Line Probe 90 Aim the laser line at the middle of the white surface Move the FARO Laser Line Probe until the laser is in the Center Range Pre...

Page 112: ...the middle of the white surface Move the FARO Laser Line Probe until the laser is closer than the Near Range Press and hold the green Front button and slowly move the FARO Laser Line Probe beyond the...

Page 113: ...nagement command to switch between the standard ball probe and the FARO Laser Line Probe NOTE If you remove the FARO Laser Line Probe you must re calibrate it again to guarantee the accuracy of the me...

Page 114: ...igitizing the compensation sphere or plane that has an opaque white surface You can control the following Scan Rate the number of lines per second that the FARO Laser Line Probe records and sends to y...

Page 115: ...7 105 Chapter 4 Probes In the EDIT PROBE dialog box you will see all of the information about the FARO Laser Line Probe Figure 4 19 Modify Probe dialog box 08m80e00_FaroArm_Quantum book Page 105 Tuesd...

Page 116: ...ISIBLE LIGHT check box to add all visible light to the Preview window NOTE Adding all visible light to the preview window will decrease the number of frames per second sent to the computer and should...

Page 117: ...ys the unique information for the current FARO Laser Line Probe Basic Settings From the MATERIAL drop down window choose any existing material setting Use the commands in this drop down window to save...

Page 118: ...urfaces such as a black and a white surface This algorithm uses a dual exposure where the first exposure is looking for high return surfaces such as white and the second exposure is looking for low re...

Page 119: ...icular surface Finding the optimum settings may require some practice Additional Considerations First if accuracy is not an issue even failing probe compensation will not prevent you from using the FA...

Page 120: ...nual for more details To install the TP 20 Probe 1 Hold the end of the Quantum on the underside with one hand and open the probe locking lever with your other hand 2 Remove the current probe 3 Slide t...

Page 121: ...Sphere or any precision sphere after installation For more information see Sphere Compensation Method 6 Axis on page 67 or Sphere Compensation Method 7 Axis on page 70 NOTE The probe compensation inf...

Page 122: ...ugust 2017 112 Chapter 4 Probes Custom Probe Compensation Any probe with a sphere or a point can be compensated See Probe Compensation on page 59 08m80e00_FaroArm_Quantum book Page 112 Tuesday August...

Page 123: ...racy throughout its usable life In order to fully appreciate what is meant by Lifetime Calibration you must first understand several basic concepts of measurement equipment Compensation versus Calibra...

Page 124: ...ustomer Service Department to disassemble the Quantum repair the necessary item s and perform a factory compensation A factory compensation is necessary since the physical nature of the Quantum has be...

Page 125: ...from the Minimum measurement divided by two Max Min 2 PForm Sphere Probing Form Error The operator measures a sphere with the Quantum probe The error is maximum distance of any point from the best fit...

Page 126: ...Accuracy Perform a Sphere to Sphere or Point to Point length measurement in order to certify the volumetric accuracy EUni of the Quantum This should be done using traceable length artifacts which are...

Page 127: ...t of the probe position that cannot be recorded by the Quantum s encoder system Measurement results taken in these positions are not accurate This condition is never encountered in the compensation of...

Page 128: ...08m80e00_FaroArm_Quantum book Page 118 Tuesday August 22 2017 11 03 AM...

Page 129: ...ist 132 Issues That Will Degrade Accuracy 132 Quantum Setup 133 Probe Setup 135 Probe Compensation 135 Mounting 136 Single Point Articulation Test SPAT 138 User Compensation 139 Calibrated Artifact 14...

Page 130: ...ions Never place anything on top of the computer when it is recharging or operating This can cause the computer to overheat Do not operate the computer from an AC outlet where voltage fluctuates exces...

Page 131: ...lb or N using a calibrated load cell at the mounting interface to the maximum level required and measure the associated deformation in or mm The torsional forces or moments at the base are generated...

Page 132: ...cted to reach a steady state temperature within a 3 degree Celsius bandwidth for five minutes before measurements can be taken For convenience the electronics system is programmed to generate an error...

Page 133: ...be connected to an ESD ground point never earth ground or to a grounded mat While the smock is connected and properly grounded wrist straps are unnecessary ESD Chairs ESD chairs have a ground strap w...

Page 134: ...Compensate the probe again and check that all points were digitized properly Use the other compensation method sphere or hole Buttons green Front red Back will not respond Make sure that all of the e...

Page 135: ...between the Quantum and the host computer PLEASE READ BEFORE BEGINNING THE PROCESS If communication between the computer and the Quantum is lost or if it could not be established Ensure you are using...

Page 136: ...utton is set to the ON position it lights blue 3 Ensure your computers wireless radio is on Some computers have a hard switch for the wireless receiver and some are only controlled through a software...

Page 137: ...ructions are especially degrading to the signal For best results ensure you have a clear path between your computer and the Quantum WLAN 1 Ensure sure the Quantum is receiving power and the On Off but...

Page 138: ...sed load times for the measuring software Why does it take longer for the PROBES dialog box to go away when I am using a FARO Wireless connection Probe data saves in the Quantum and requires more time...

Page 139: ...work services These services are called a Basic Service Set BSS Every BSS has a unique 48 bit identifier called the Basic Service Set Identifier BSSID The standard specifies two types of BSS an Indepe...

Page 140: ...is is the intended configuration for the Quantum Stations In an Infrastructure BSS the AP broadcasts Beacon frames that announce the identity and capabilities of its BSS Joining a WLAN An STA joins a...

Page 141: ...running The ease of configuring client stations depends principally on the configuration utility used Windows XP comes with its own configuration utility built in Windows Zero Configuration Utility WZ...

Page 142: ...ility problems with your Quantum or FARO ScanArm system this section details proper setup techniques to help you identify the potential sources of error It is important to clearly understand all the d...

Page 143: ...t Measurement Environment Measuring close to an end stop can induce unwanted stress Binding or hyper extending the Quantum can cause unnecessary stress Leap Frogging or repositioning the device using...

Page 144: ...hooting In CAM2 Measure run the Devices Hardware Configuration command and click Temperature For more information see Temperature Stability on page 84 Figure 6 4 Temperature Stability dialog box 08m80...

Page 145: ...ose and that it has no flat spots Probe Compensation Place the compensation cone approximately of the Quantum s reach away from its base Perform the probe compensation at least 3 times For more inform...

Page 146: ...does not guarantee a good probe compensation It simply indicates that the data collected was within specification Mounting Most accuracy and repeatability problems can be attributed to improper mount...

Page 147: ...robe must be well seated in the hole 5 Press the green Front button and move the tubes and joints of the Quantum while keeping the probe firmly seated in the cone Press the green Front button to reset...

Page 148: ...k Devices Hardware Configuration and in the FARO DEVICE CONTROL PANEL click PROBE MANAGEMENT In the PROBE MANAGEMENT dialog box click SINGLE POINT ARTICULATION TEST SPAT For more information see Probe...

Page 149: ...ch coordinate should be lower than the value printed on the Quantum Click Report to generate a detailed report of the test Restart or discard the results and repeat the test Close button to end the te...

Page 150: ...d plane to plane or point to plane surface point NOTE The dimension of calibrated artifacts is usually specified at a temperature of 20 C 68 F If the current temperature is different use the Material...

Page 151: ...sults Clean the top and bottom lenses with the cloth from the FARO Laser Line Probe case Dirt and grease on either lens can cause poor results Place the FARO Compensation Plate within approximately of...

Page 152: ...t Laser Line Probe to access the FARO LASER LINE PROBE CONTROL dialog box Perform the compensation at least 3 times See FARO Laser Line Probe Compensation on page 97 When sweeping from side to side an...

Page 153: ...required contact your Customer Service Representative by Phone Fax or E Mail See Technical Support on page 161 When contacting FARO s Customer Service please provide the following information 1 The se...

Page 154: ...08m80e00_FaroArm_Quantum book Page 144 Tuesday August 22 2017 11 03 AM...

Page 155: ...Service by Phone Fax or E Mail See Technical Support on page 161 Size L1 L2 Weight 6 Axis Weight 7 Axis Quantum 1 5M length 398 mm 15 7 in 213 mm 8 4 in 8 2 kg 18 0 lb N A 2 5M length 629 mm 24 8 in 4...

Page 156: ...7 in 47 2 cm 18 6 in 26 9 cm 10 6 in 30 2 kg 66 5 lb 4 0M length 149 cm 58 7 in 47 2 cm 18 6 in 26 9 cm 10 6 in 30 5 kg 67 2 lb Size 7 Axis A B C Shipping Weight Quantum Shipping Case 2 5M length 114...

Page 157: ...O Laser Line Probe HD 190 mm 7 5 in 177 mm 7 0 in 133 mm 5 2 in 0 5 kg 1 1 lb Size A B C Shipping Weight FARO Laser Line Probe HD Shipping Case 29 7 cm 11 7 in 23 1 cm 9 1 in 16 5 cm 6 5 in 1 9 kg 4 1...

Page 158: ...ange Minimum 225 50mmHG 8 878inHG Maximum 825 07mmHG 32 483inHG Power Supply Universal worldwide voltage 100 240VAC 47 to 63Hz Laser Line Probe Specifications and Accuracy Accuracy 25 m 001in Repeatab...

Page 159: ...Repeatability SPAT PSize PForm LDia 0 028 mm 0 0011 in 0 018 mm 0 0007 in 0 010 mm 0 0004 in 0 020 mm 0 0008 in 0 035 mm 0 0014 in 3 5M length Volumetric Accuracy EUni Single Point Repeatability SPAT...

Page 160: ...Dia 0 070 mm 0 0028 in 0 045 mm 0 0018 in 0 024 mm 0 0010 in 0 045 mm 0 0018 in 0 100 mm 0 0039 in 4 0M length Volumetric Accuracy EUni Single Point Repeatability SPAT PSize PForm LDia 0 085 mm 0 0033...

Page 161: ...Repeatability SPAT PSize PForm LDia 0 038 mm 0 0015 in 0 026 mm 0 0010 in 0 018 mm 0 0007 in 0 030 mm 0 0012 in 0 045 mm 0 0018 in 3 5M length Volumetric Accuracy EUni Single Point Repeatability SPAT...

Page 162: ...length Volumetric Accuracy EUni Single Point Repeatability SPAT PSize PForm LDia 0 085 mm 0 0033 in 0 055 mm 0 0022 in 0 040 mm 0 0016 in 0 060 mm 0 0024 in 0 110 mm 0 0043 in 4 0M length Volumetric A...

Page 163: ...uantum In Measure choose Device Control Panel on the Devices tab to show the panel You can also press the P hot key on the keyboard Device Control Panel 153 Add a Device 154 Probe Management 154 Hole...

Page 164: ...ess If you are connecting to the computer using the Bluetooth WLAN or Ethernet first connect using the FaroArm Manager This creates a connection to CAM2 Measure For more information see Bluetooth on p...

Page 165: ...the DEVICE CONTROL panel click Probe Compensation Sphere to compensate the probe For more information see Sphere Compensation Method 6 Axis on page 67 or Sphere Compensation Method 7 Axis on page 70...

Page 166: ...CAM2 Measure Diagnostics From the DEVICE CONTROL panel click Diagnostics to show the Quantum DIAGNOSTICS dialog box For more information see Diagnostics on page 80 Figure 8 4 Diagnostics dialog box 08...

Page 167: ...asurement Mode Setting button to set the default collection mode in the MODE drop down window of the MEASUREMENT WINDOW for this device NOTE The MEASUREMENT WINDOW appears when the Add Readings comman...

Page 168: ...ith the Quantum Click the green Front button to collect a point reading Click the red Back button to accept the collected readings which is the Sampled End Click When measuring with a ball probe the l...

Page 169: ...re used for recording a reading G key recording an end click H key and removing the last reading Backspace key You can also click the icons in the MEASUREMENT panel Record Measurement Record End Click...

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Page 171: ...The more information you have the easier the problem will be to solve If you still cannot resolve your problem have your device s Serial Number available before calling Support Hours Monday through Fr...

Page 172: ...273 6 Worldwide Korea 82 51 662 3413 Worldwide Fax North America 1 407 562 5294 Europe 800 3276 1737 49 7150 9797 9400 Worldwide Asia 65 65430111 Japan 81 561 63 1412 China 86 021 61917600 India 91 11...

Page 173: ...y are answered before 12 00 p m the next working day Should our staff be on other calls please leave a voice mail message calls are always returned within 4 hours Please remember to leave a descriptio...

Page 174: ...164 08m80e00_FaroArm_Quantum book Page 164 Tuesday August 22 2017 11 03 AM...

Page 175: ...ther agrees not to copy any written materials accompanying the software III The Licensee is licensed to use the Software only in the manner described in the Operating Manual Use of the Software in a m...

Page 176: ...a court of competent jurisdiction to be void and non enforceable such determination shall not affect any other provision of this Agreement and the remaining provisions of this Agreement shall remain i...

Page 177: ...aser fails to make full payment of the purchase price within the period set out in the Order FARO shall at its option have the following remedies which shall be cumulative and not alternative a the ri...

Page 178: ...ulting from late delivery of the Product The Purchaser s sole remedy if the Product is not delivered within 90 days of the estimated delivery date shall be to cancel the Order and to recover from FARO...

Page 179: ...specifications and the System shall operate and perform in the manner contemplated in connection with the usual purpose for which it is designed 4 03 The maintenance warranty set out in paragraphs 4...

Page 180: ...ed means that which has not been approved and permitted by FARO b The Warranties shall not cover replacement of expendable items including but not limited to fuses diskettes printer paper printer ink...

Page 181: ...tem increased operating costs loss of production loss of anticipated profits damage to property or other special incidental or consequential damages of any nature arising from any cause whatsoever whe...

Page 182: ...certified user A FARO maintenance warranty transfer form is completed and submitted to Customer Service All claims under the Warranties must originate with the Purchaser or any subsequent owner and th...

Page 183: ...agreements which may reasonably be required by FARO in connection with the software 7 00 Entire Agreement Governing Law Miscellaneous Guarantee 7 01 These Purchase conditions constitute the entire agr...

Page 184: ...and any other product or merchandise sold pursuant to the Order If the Purchaser is buying only a FaroArm or the Software Product will mean the product being purchased by the Purchaser pursuant to the...

Page 185: ...he hardware to a FARO Service Center in the original packing container or custom case 3 FARO will return the hardware via 2 day service within the continental United States Outside the continental Uni...

Page 186: ...ent 2 The customer ships the product to a FARO Service Center with the service number on the label along with payment or a corporate purchase order for system testing and evaluation which includes com...

Page 187: ...tification see Certification Requirements section below for more details 2 The fee schedules for advanced additional training courses can be obtained from Customer Service or the Sales department Cert...

Page 188: ...ation and applies to all FARO manufactured hardware However this fee does not include disassembly repair costs if required An estimated cost for disassembly repair will be given to the customer prior...

Page 189: ...or becomes a certified user 3 This maintenance warranty transfer form is completed and submitted to FARO Customer Service AGREED ______________________________________ PRINT SELLER S CORPORATE BUSINE...

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Page 191: ...dware or Software which has been subjected to misuse or intentional damage FARO reserves the right to determine the condition of all returned Hardware and or Software 1 04 FARO shall determine the ser...

Page 192: ...ctured FaroArm or the Software Product will mean the product being purchased by the Purchaser pursuant to the Order 2 04 System means a combination of the FARO manufactured FaroArm optional parts asso...

Page 193: ...h software packages not authored by FARO this service plan is limited to covering only FARO produced or authored products For items not produced or authored by FARO the customer is responsible for sec...

Page 194: ...d party authored or software updates as required to use with FARO authored software products unless FARO resold these packages to the end user as an authorized reseller Examples of 3rd party authored...

Page 195: ...10 41 Windows 7 43 button Bluetooth 5 7 power 5 7 WLAN 5 7 buttons FARO Laser Line Probe 94 FaroArm Quantum 37 C cable ethernet 24 39 USB 24 39 calibration 113 FaroArm Quantum 115 CAM2 Measure device...

Page 196: ...ompensating 97 DRO window 104 handle 93 hardware controls 94 hardware installation 91 labeling 91 laser radiation emission 89 plane compensation 98 proper holding 93 range LED 94 safety 89 servicing 9...

Page 197: ...nting the base 17 temperature considerations 122 hole compensation 63 hole compensation guidance 60 host computer 39 I installing FARO Laser Line Probe 91 FaroArm probe 19 introduction FaroArm Quantum...

Page 198: ...ser Line Probe 91 FaroArm Quantum 13 hardware 17 shipping case 13 15 accessories 14 single point accuracy 116 single point articulation performance test SPAT 55 software coverage 4 training 3 software...

Page 199: ...4 39 devices 30 user compensation 139 V volumetric accuracy 116 W warnings end stop 37 stress stop 38 WEEE information 12 WiFi 129 wired connections 24 39 wireless connections 40 WLAN 48 certification...

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Page 201: ...08m80e00_FaroArm_Quantum book Page 1 Tuesday August 22 2017 11 03 AM...

Page 202: ...1800 511 1360 65 6511 1360 FAX 65 65430111 E Mail supportap faro com FARO Japan Inc 716 Kumada Nagakute shi Aichi 480 1144 Japan TEL 0120 922 927 81 561 63 1411 FAX 81 561 63 1412 E Mail supportjapan...

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