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Fargo Electronics, Inc.
Persona
C11 Card Printer and Persona
M11 Card Printer User Guide (Rev. 5.0)
32
Resolving the Communication Errors (continued)
Step
Procedure
6
Determine if the parallel port mode is set correctly or incorrectly
a. Ensure that the parallel port is set to the Enhanced Communication Port
(ECP) mode. (Note: The port mode can be determined by checking the
Device Manager tab in the system control panel.)
b. If the port mode is not set to ECP, it will need to be changed in the
computers BIOS. (Note: Refer to the appropriate computer manual for
instructions on how to change the Parallel Port mode.)
7
Determine whether there is adequate hard drive space.
(Note: A large volume of temporary files on the computer can cause
communications errors.)
a. Access the temporary files by following this process:
Search for all folders called TEMP. Once found, clear out the contents
of the folders.
If using Windows 95/98/ME/2000/XP, run the System Utility - Disk
Defragmenter found in the Accessories folder of the Start Menu.
Use a disk cleanup utility (such as Disk Cleanup found in the System
Tools folder of the Start menu) or use a third party application.