©
2011
HID
Global
Corporation
All
rights
reserved
DTC4500
Card Printer/Encoder User Guide L001444 Rev1.1
96
Section 8: Troubleshooting
Printer Error Button and Display Message Table
Step Procedure
1
All Printers have two (2) buttons, one for
ON/Off (LEFT)
and one for
Pause (II)
(RIGHT)
.
2 The
ON/Off
button is blue when the Printer is
ON
. When the Printer enters the
Sleep Mode, the button LED is dimmed but still
ON
.
3 The
Pause (II)
button will be illuminated blue when the Printer is capable of
accepting a print job and is not in an error state.
•
This button LED will continue to stay on while the Printer prints as long as
there is no error.
•
This button LED will also be dimmed when the Printer goes into sleep mode.
4
When an error occurs, the
Pause
button will no longer be illuminated blue, but
will blink red.
5 Press
the
ON/Off
button when Printer is in an error state to cause the action to
be cancelled. (
Note:
If no other error occurs, then the
Pause
button will
illuminate its blue LED.)
6
Press the
Pause
button when Printer is in an error state to cause the Printer to
retry. (
Note:
It will illuminate its blue LED and retry the failed action.)
7
When downloading an upgrade file, both blue LED’s will blink.
8
If a language (other then English) is currently selected:
•
You can press and hold the
Pause
button during the power-up sequence to
change the language back to English.
