THE PROBLEM SOLVER
PROBLEM
POSSIBLE CAUSE
Fan and lights do
not operate when
the switches are
turned on
The hood was never electrically connected by the
installer/electrician/builder.
Call
the
electrician/installer/builder to complete the installation.
This is not covered by warranty
A fuse may be blown or a circuit breaker tripped. Replace
the fuse or reset the circuit breaker
The blower does
not work but the
lights do
The blower motor wire harness was not connected or was
not connected properly by the installer/electrician/builder to
its mating connector located inside the hood on the top
surface, to the left of blower assembly.
1. Switch power off at service panel and lock the service
disconnecting means to prevent power from being switched
on accidently. When the service disconnecting means
cannot be locked, securely fasten a prominent warning
device, such as a tag, to the service panel.
2. Remove the filters and locate the blower wire harness
connector. Is it plugged into its matingconnection?
3. If yes, plug the blower motor connector into its mating
connector on the top of the hood. Switch the power back
on. check to see if the fan now works.
4. If not, check the circuit breaker /fuse. If it is
blown/tripped, replace /reset it. Does the blower work
now
?
If not, call dealer for service.
The blower fails to
exhaust the smoke
/steam/odors
adequately
Many factors could be the root cause for reduced air-flow.
1. Installation could be the problem: Your hood was
designed to meet specific ducting requirements. If your duct
length exceeds the manufacturer’s requirement, hood
performance will suffer. Air-flow will also be reduced if the
house duct work is too small or there are too many elbows
in the system. Contact your installer or builder.
2.Obstruction in duct work could be the problem, maker
sure nothing is blocking the vent( bird nets or kinks in the
duct work)
3. Damper blade may not be opening. Make sure the tape is
removed from the damper blades and that is swing open
freely.
4. Damper blade on wall or roof cap may not be
opening. Contact your builder so they can make sure the
damper swing open freely.
5. Dirty filters/baffles- make sure filters (and all hood
surface) are kept clean of grease and dirt.
6. Check to be sure the filter is clean: if replacing the