Introduction - 7
WARRANTY TERMS
WARRANTY
All products manufactured or marketed by Fagor Automation has a warranty period
of 12 months from the day they are shipped out of our warehouses.
The mentioned warranty covers repair material and labor costs, at FAGOR facilities,
incurred in the repair of the products.
Within the warranty period, Fagor will repair or replace the products verified as being
defective.
FAGOR is committed to repairing or replacing its products from the time when the
first such product was launched up to 8 years after such product has disappeared from
the product catalog.
It is entirely up to FAGOR to determine whether a repair is to be considered under
warranty.
EXCLUDING CLAUSES
The repair will take place at our facilities. Therefore, all shipping expenses as well
as travelling expenses incurred by technical personnel are NOT under warranty even
when the unit is under warranty.
This warranty will be applied so long as the equipment has been installed according
to the instructions, it has not been mistreated or damaged by accident or negligence
and has been manipulated by personnel authorized by FAGOR.
If once the service call or repair has been completed, the cause of the failure is not to
be blamed the FAGOR product, the customer must cover all generated expenses
according to current fees.
No other implicit or explicit warranty is covered and FAGOR AUTOMATION shall
not be held responsible, under any circumstances, of the damage which could be
originated.
SERVICE CONTRACTS
Service and Maintenance Contracts are available for the customer within the
warranty period as well as outside of it.
