EZ Answer
Functional Check
After the Installation has been completed satisfactorily, you will
need to carry out a few preliminary checks, before putting the
unit into operation.
If you are looking at the
EZ ANSWER
while you are running the
functional check, it will be very easy to solve any problems that
may be encountered as well as understand the programming
methods.
You will need another extension from which you can call into the
EZ ANSWER
to go through the functional check. Ascertain the
extension number of the
EZ ANSWER
and call into it from the
second extension. The unit should pick up the call after the
second ring and start playing the main greeting.
If the
EZ ANSWER
does not pick up the call by the second ring -
observe whether the Power lamp on the unit is steady or flashing.
If it is still flashing, it means that the unit is not getting any RING
signal. Check the extension into which the
EZ ANSWER
is
plugged in - may be the extension is faulty or you may be calling
some other extension number.
If the Power lamp is steady, wait for at least 16 rings - if the unit
picks up the call before 16 rings, it may be, because, the
parameters were changed while testing prior to dispatch. If the
unit does not pick up the call even after 16 rings, most likely, the
ringing signal received from the PBX is faulty.
Once the unit picks up and answers the call, listen to the voice
message and adjust the output level if necessary. The Volume
adjust control is located at the bottom of the unit. As long as the
unit remains off hook, the OFF HOOK lamp will be glowing
steadily. Whenever the unit is playing a voice message, the PLAY
lamp on the unit will be glowing.
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