EZ Answer
only remedy is to change the PBXs ring pattern or increase the
number-of-rings-to-picku
p
.
3.
The unit answers the call, but the first word of the main
greeting is lost.
Increase the
Off hook-to-message-start delay
in program # 203
4.
The unit does not stop playing the main greeting even
when the digits are dialed, but accepts the digits when
dialed after the main greeting has finished playing.
The audio output level of the main greeting is very high and it is
drowning out the digits that are being input. Reduce the output
level or re-record the main greeting with a lower volume level.
5.
The unit accepts the digits dialed for transferring a call
but after the hook flash, the caller can hear the digits
being dialed out by the unit.
The Hook flash duration is too short. Increase the value in
program # 102
6.
The unit hook flashes properly and dials out, but the
PBX does not transfer the call.
Most PBXs need a delay of about 1-second after a hook flash,
before the digits are accepted for transferring a call. Increase
the
delay-after-flash
value under program # 205.
7.
Even after all the above have been taken care of, the
PBX does not transfer the call.
The extension to which the unit is connected may not be enabled
for hook flash and transfer. Try to manually hook flash and
46
