EZ Answer
Go into the programming mode and run program #999 to set all
default values. Change the Extension Length (program # 204)
to the desired value and exit programming mode.
Now call into the
EZ ANSWER
and dial an extension number
while the unit is playing the main greeting or during the 5-
second's silence after the greeting message. Confirm that the
unit transferred the call to the extensions that you had dialed.
If these basic functions worked properly, go into programming
mode and set all the other parameters to suit your site.
To check the OVERFLOW pickup function (without connecting to
the PBX), take a piece of wire and lightly touch the two terminals
a few times - observe the Power lamp stop flashing, the Off-hook
lamp coming on and then the Play lamp start to glow. This
indicates that the unit has picked up the call.
Most of the common problems are listed at the end of this
manual along with the possible causes and remedies. If you
faced any problem during the basic functional check, look
through the Trouble-shooting guide before calling for Tech
support.
Operating Basics
The
EZ ANSWER
is a 1 port / 2 port Auto Attendant with several
built in facilities. To make the best use of these features, it is
necessary to understand the working of the unit as well as some
features of your PBX and the site where it is being installed.
The default parameters have been designed to work straight
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