Exlar Curtiss-Wright Tritex II Series, Installation And Service Manual

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Curtiss-Wright | TRITEX II AC 75 Rev. K PN61928 7/12/2022 77
RETURNING A PRODUCT FOR REPAIR
STANDARD EVALUATION AND REPAIR LEADTIME:
• Leadtime is dependent upon production capacity and level of
demand. Please contact the factory for current leadtime.
EXPEDITED EVALUATION LEADTIME:
•
An additional charge per unit can be quoted to expedite an
evaluation.
• Ability to expedite is dependent upon production capacity and
level of demand. Please contact the factory for current expedited
evaluation lead time.
PROCEDURE:
• Please discuss the return with Exlar Technical Support prior to
requesting an RGA number to see if it is possible to resolve the
issue prior to return.
• If it is determined that an RGA number is required, please do so
by completing an online RGA request form located at
http://exlar.com/return-authorization-request/
– International Repairs: Closely follow instructions provided by
the Exlar Returned Goods Administrator. Failure to comply
with issued instructions may result in delays for repair and
return.
•
Exlar requires a purchase order at the time of RGA; $750 on
warranty returns (refunded if warranty status is confirmed by the
factory), or for the desired service package charge per unit on all
non-warranty units.