Manual primeTOUCH flat Series
08.12.2020
Page
12
of
26
Figure 3: Position of USB port
3. If you want to use the primeTOUCH flat as HID device no further steps are necessary,
the operating system recognises the primeTOUCH flat automatically as HID device.
If you want to use the calibration or TUIO function please go ahead with chapter 6 Driver
and User Interface.
Note: If the touch is not working please check the USB connection and
possibly change the USB port at the PC. If that doesn’t help refer to chapter 7
Errors, causes, measures
Note: Not all operating systems support HID native touch, so please make sure
your PC can handle HID touch devices. More information regarding compatible
operating systems can be found in chapter 4.3 Specifications.
5.4 Operation
Although primeTOUCH flat works in bright environments please note that infrared diode
technology can be sensi
tive to light that includes infrared parts. It’s recommended to check the
light condition at the installation place in the forefront. Please avoid direct sunlight to prevent
overheating and malfunction.
5.4.1 Cleaning instructions
The glass surface should be cleaned regularly with a soft, lint free cloth. It is recommended to
use an anti-static plastic and glass cleaner suited for PMMA/acrylic glass/Plexiglas, or water with
a small amount of washing-up liquid.