Exabyte MAGNUM 1X7 LTO AUTOLOADER, Product Manual

Page: 125 / 162

O
CTOBER
2006 M
AGNUM
1
X
7 LTO A
UTOLOADER 109
B
ACKUP
S
OFTWARE
R
EPORTS AN
E
RROR
The cartridge needs to be replaced. Try using a different cartridge for the
backup, making sure that the tape is not written in an unsupported format.
Mark any cartridge that fails. If you notice that the same cartridge results in
multiple failures, replace the cartridge.
The backup software has attempted to append data to a cartridge that
previously failed. If a write media error previously occurred on the tape, the
tape drive cannot append data at the point where the write media error
occurred. You can attempt to overwrite the tape, but any attempt to append
data will fail.
If you are trying to write data, the cartridge may be write-protected. Check
the switch on the edge of the cartridge (see Figure 5-3 on page 63 ).
Use a pen or small screwdriver to move the switch.
If you used an application other than your normal backup software to write
data to the tape, your backup software may report that it does not recognize
the tape. For example, if you have used LTO Tool to write and read test data,
the test tape will not be “recognized” by your backup software. Perform a
tape erase using either LTOTool or your backup software.
B
ACKUP
S
OFTWARE
C
ONFIGURATION
I
SSUES
If you suspect an issue with the backup software configuration, use LibTool
and LTOTool to first confirm that the autoloader and tape drive are working
properly. Download and install LibTool and LTO tool from
www.exabyte.com/downloads .
Use LibTool to:
Detect the autoloader
View the autoloader’s cartridge inventory
Move tapes into and out of the tape drive
Use LTOTool to:
Detect the tape drive
Perform a Read/Write test
The readme file that accompanies the program (or the online help for the
Windows version) provides instructions for using LibTool and LTOTool.
For any questions regarding software configuration, contact your software
provider.
If the switch... the tape is...
does not cover the opening write-protected
covers the opening write-enabled