EverFocus 920, Instruction Manual

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Troubleshooting
If you have difficulty operating your system, run through the following checklist to see if
you can solve the problem.

The DVR will not go into record mode?

Make sure the HDD is locked in with the keys. Also check to make sure the hard
drives are set to Master. A diagram located on the Hard Drive Label will show
you how to set the drive to master.

The DVR displays no picture?

First question you should ask yourself is the equipment wired properly. Please
see your installation manual for help.

The second question to ask yourself, do all the wires used work properly.

The next step is to verify the recorder is getting the correct amount of power.

There is no display coming from one of the channels on the DVR?

The first step is to verify is the problem coming from the recorder or the camera.

Simply take a working camera and plug it into the port that seems to not be
working. If you see a picture this means the problem is coming from the camera.

I cannot connect to the recorder via the internet?

The first thing to check is does your internet provider block any ports.

Are you using the IP address from the Internet Service provider?

If you are using a router are the ports in your router opened?