PRODUCT WARRANTY
ELECTRONIC SYSTEMS TECHNOLOGY, INC.
Specifications subject to change without notice
415 North Quay Street
Kennewick, WA 99336
www.esteem.com
Phone (509) 735-9092
Fax (509) 783-5475
Revised: 19 Jan 2016
Electronic Systems Technology, Inc., (hereinafter EST) expressly warrants its products as free of manufacturing defects for a period
of one year from the date of sale to first user/customer. THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED AND
THERE IS EXPRESSLY EXCLUDED ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. NO OTHER WARRANTY GIVEN BY ANY EMPLOYEE, AGENT, DISTRIBUTOR OR OTHER PERSON WITH
RESPECT TO THE PRODUCT SHALL BE BINDING ON EST.
LIMITATION OF LIABILITY:
EST's liability shall be limited to refunding of purchase price, repair or replacement of product. IN NO EVENT SHALL EST HAVE
LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES CAUSED DIRECTLY OR
INDIRECTLY BY THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY INTERRUPTION OF SERVICES, LOSS OF
BUSINESS OR ANTICIPATORY PROFITS. IN NO EVENT SHALL EST BE LIABLE FOR ANY DAMAGES WHATSOEVER IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT.
In the event that a unit or part requires replacement or factory servicing, the following conditions apply:
a)
Customer must obtain from EST an authorized RMA (Return Materials Authorization) Number before shipment of product
or parts to EST for any reason;
b)
If the whole unit is shipped, it must be in its original carton and shipping components, or a carton and shipping
components supplied by EST, or it parts only are shipped, they must be packaged and cushioned so as to prevent
damage in transit and shipped freight prepaid;
PRODUCT WILL BE CONSIDERED OUT OF WARRANTY IF:
a)
If the product is damaged due to improper or abnormal use, abuse, mishandling, accident or improper maintenance or
failure to follow operating instruction;
b)
If the product is defective as a result of sand, dirt, or water damage;
c)
If any factory-sealed enclosure has been opened or shows evidence of an attempt to be opened;
d)
If defects or damage are caused by the use of unauthorized parts or unauthorized service;
e)
If the product has had its serial numbers altered or removed.
Warranty repair form must be accompanied by proof of user's purchase of unit. Product must be shipped to the manufacturer at the
following address:
ESTeem Wireless Modems
415 North Quay Street
Kennewick, Washington USA 99336
ADDITIONAL SERVICE:
If EST releases an improvement update to firmware internal to the ESTeem unit during the 90 day period after the unit was
purchased by the first user/customer, EST will update the applicable unit with the revised version at no charge other than for UPS
handling and shipping to and from your location to the EST factory. Return of any such item must be accompanied with proof of
purchase.
