Remote IP Feature Phone Installation Manual
Configuring the remote modem/router
D.5
Dial-up ISDN
This procedure is specifically for the DIVA
™
LAN ISDN Modem. Other ISDN dial-up modems will be
similar. Refer to the Installation Manual for the specific modem being installed.
Configuring the modem
1.
Retrieve the
DIVA LAN ISDN Modem Quick Install Guide
that came with the modem.
2.
Turn to Step 4 of the
Quick Install Guide
. Item 2 under Step 4 will quickly explain how the user’s PC
needs to be set up. The PC must be configured to use DHCP (or as stated in the
Windows
network
properties, “obtain an IP address automatically”):
• Click
on
Start
, choose
Settings
, then choose
Control Panel
.
• Double
click
the
Network
icon. The
Network
dialog box appears.
• Choose
the
TCP/IP
protocol. There may be multiple instances of the protocol bound to different
adapters. Click the TCP/IP that appears for the network interface card (NIC) installed in the
user’s PC.
• Click
on
the
IP address
tab, and ensure that the radio button next to
Obtain IP address
automatically
is filled in.
• Click
on
OK
; reboot the PC if needed.
3.
Complete the remainder of Step 4 of the
Quick Install Guide
.
4.
Follow Step 5 instructions until item number 9b. Enter the phone numbers assigned to the ISDN lines.
5.
Follow item number 10 instructions.
• In the Primary and Secondary telephone numbers, enter the Dial Up access number supplied by
the ISP
.
• The bottom two fields require the DNS addresses. The ISP also supplies these addresses. Then
click
Next
.
6.
Set up the
Cost Control
settings if needed, then click on
Next
.
7.
You will see the
Review and Save
window. Please verify all of the information on this screen. If an
item needs changing, click on
Back
. If the modem isn’t connected to the ISDN line, click on
Save
; if
the modem is connected to the ISDN line, then click on
Save + Test
. This will save the configuration
you just made, and test the settings.
8.
If the modem is connected to the ISDN lines, and the test passes, please continue on to the next
step. If the modem did not pass the test, please verify that all the information was entered correctly.
If the modem is set up properly and still cannot pass the test, contact the ISP’s Technical Support
Center.
9.
After the modem passes the test, verify the Internet connection to the main office gateway using the
DOS
PING
command. Refer to Appendix I for additional instructions. If the
PING
test fails, correct
the problem before proceeding.
