LBI-39169
TROUBLESHOOTING
74
15.8 POPUP STATES NO NODE LICENSE
Problem:
This popup will occur either if there is no node license or if there is no application license.
Solution:
Use ls_stat to determine if either of these conditions exist.
15.9 PERFORMANCE NOT SHOWING TRAFFIC
Problem:
No traffic indicated on MSM, SM, or 2D line graph.
Solution:
Traffic is as seen on by the IMC. Therefore, site only traffic such as denies and local interconnect will not be
seen. If no traffic is seen the NM and BCU/CAL/PI may not be time synched. Log into the BCU/CAL. Do
stat-e-sx, where x is a site tour radio is on. If bad time stamp is indicated, check source of MOM PC clock.
15.10 POOR SYSTEM PERFORMANCE
Problem:
System is slower than usual.
Solution:
1. IPMAP autodiscovery may be enabled. From the OpenView Main menu select Options -> Topology/Status
Polling:IP and turn off the polling Master switch (raised button).
2. Do ps -ef | grep edacs
Only one instance of each of the following three processes will be running an a NMS:
root 196 186 0 Sep 16 ? 3:45 edacs_nm
root 299 1 0 Sep 16 ? 0:00 /usr/EDACS/bin/edacslog
root 301 1 0 Sep 16 ? 1:48 /usr/EDACS/bin/edacs_licservd
There will be one instance of each of following three processes running for each user. If there are more
processes than simultaneous users, a user could have improperly exited and left processes running with no
UI attached.
guest 20060 20059 0 07:10:44 ? 0:00 /usr/EDACS/bin/edacsd
guest 20061 20059 0 07:10:44 ? 0:00 /usr/EDACS/bin/edacsi
guest 20062 20059 0 07:10:44 ? 0:00 /usr/EDACS/bin/edacsm
