Parent topic:
Solving Problems
Related tasks
Changing Automatic Update Options
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also see help information and how-to instructions on the screen. Press the
home button, if
necessary, select
Help
and press the
OK
button.
LCD screen message
Condition/solution
Paper jam
Paper is jammed in the product. Follow the instructions on the LCD screen to
remove the jammed paper from the indicated area.
Paper out
No paper is loaded. Load paper in the product.
Operation canceled. An
The memory card or external storage device may be damaged. Make sure
error occurred while
the memory card or external device is inserted correctly and meets the
saving.
specifications for the product.
Printer error.
A fatal error has occurred. Turn the product off and then back on again. If the
error continues, check for a paper jam. If there is no paper jam, contact
Epson for support.
Communication error.
Make sure the computer is connected to your product and your software is
installed correctly.
Paper Configuration is
The Paper Configuration setting must be turned on to use AirPrint.
disabled.
A printer's ink pad is
The ink pads are near the end of their service life and the message will be
nearing the end of its
displayed until the ink pad is replaced. Contact Epson for support. (To
service life.
resume printing, press the
start button.)
A printer's ink pad is at
The ink pad is at the end of its service life. Turn off the product and contact
the end of its service life. Epson for support.
Memory card or external Make sure the memory card or external device is inserted correctly and
device not recognized.
meets the specifications for your product.
Combination of IP
There is a problem with the network connection to your product. Check the
address and subnet
solutions in this guide.
mask is invalid.
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Summary of Contents for XP-620 Series
Page 1: ...XP 620 User s Guide ...
Page 2: ......
Page 60: ...Parent topic Loading Paper 60 ...
Page 118: ...You see this window 118 ...
Page 135: ...You see this window 135 ...
Page 172: ...Selecting Scan File Settings Related topics Starting a Scan Selecting Epson Scan Settings 172 ...
Page 196: ...Related topics Loading Paper Viewing and Printing Photos 196 ...