Epson XP-4100 User Manual Download | Manualshive

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You may not be able to connect to the wireless router when the wireless router has multiple SSIDs and devices
are connected to different SSIDs on the same wireless router. Connect the computer or smart device to the same
SSID as the printer.

❏

A wireless router that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot connect to the printer because the
printer only supports communication over 2.4 GHz. Connect the computer or smart device to the same SSID as
the printer.

❏

Most wireless routers have a privacy separator feature that blocks communication between connected devices. If
you cannot communicate between the printer and the computer or smart device even if they are connected to
the same network, disable the privacy separator on the wireless router. See the manual provided with the
wireless router for details.

User's Guide

Solving Problems

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Summary of Contents for XP-4100

Page 1: ...User s Guide NPD6102 01 EN ...

Page 2: ...penses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the...

Page 3: ...LER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE QR Code is a registered trademark of DENSO WAVE INCORPORATED in ...

Page 4: ...ecting to an iPhone iPad or iPod touch using Wi Fi Direct 25 Connecting to Android Devices Using Wi Fi Direct 29 Connecting to Devices other than iOS and Android Using Wi Fi Direct 31 Making Wi Fi Settings from the Printer 35 Making Wi Fi Settings by Entering the SSID and Password 35 Making Wi Fi Settings by Push Button Setup WPS 37 Making Wi Fi Settings by PIN Code Setup WPS 38 Making Advanced Ne...

Page 5: ...tatus of the Remaining Ink and the Maintenance Box 112 Checking the Status of the Remaining Ink and the Maintenance Box Control Panel 112 Checking the Status of the Remaining Ink and the Maintenance Box Windows 112 Checking the Status of the Remaining Ink and the Maintenance Box Mac OS X 112 Ink Cartridge Codes 113 Ink Cartridge Handling Precautions 114 Replacing Ink Cartridges 116 Maintenance Box...

Page 6: ...152 Solving Problems Checking the Printer Status 153 Checking Messages on the LCD Screen 153 Checking the Printer Status Windows 154 Checking the Printer Status Mac OS 154 Checking the Software Status 155 Removing Jammed Paper 155 Removing Jammed Paper from the Rear Paper Feed 155 Removing Jammed Paper from Inside the Printer 155 Removing Jammed Paper from Rear Cover 157 Paper Does Not Feed Correc...

Page 7: ... when Scanning from the Scanner Glass 176 The Image Quality Is Rough 177 Offset Appears in the Background of Images 177 Text is Blurred 177 Moiré Patterns Web Like Shadows Appear 177 Cannot Scan the Correct Area on the Scanner Glass 178 Cannot Preview in Thumbnail 178 Text is Not Recognized Correctly when Saving as a Searchable PDF 178 Cannot Solve Problems in the Scanned Image 179 Other Scanning ...

Page 8: ...t or the Epson worldwide support website at http support epson net Digital manual Start EPSON Software Updater on your computer EPSON Software Updater checks for available updates of Epson software applications and the digital manuals and allows you to download the latest ones Related Information Software Update Tools EPSON Software Updater on page 149 Using the Manual to Search for Information Th...

Page 9: ...ages you need Click Print in the File menu and then specify the pages you want to print in Pages in Pages to Print To specify a series of pages enter a hyphen between the start page and the end page Example 20 25 To specify pages that are not in series divide the pages with commas Example 5 10 15 Marks and Symbols Caution Instructions that must be followed carefully to avoid bodily injury cImporta...

Page 10: ... Operating System References Windows In this manual terms such as Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista and Windows XP refer to the following operating systems Additionally Windows is used to refer to all versions Microsoft Windows 10 operating system Microsoft Windows 8 1 operating system Microsoft Windows 8 operating system Microsoft Windows 7 operating system Microsoft Window...

Page 11: ...plug can be easily unplugged Do not place or store the printer outdoors near excessive dirt or dust water heat sources or in locations subject to shocks vibrations high temperature or humidity Take care not to spill liquid on the printer and not to handle the printer with wet hands Keep the printer at least 22 cm away from cardiac pacemakers Radio waves from this printer may adversely affect the o...

Page 12: ...tlet s ampere rating If you plan to use the printer in Germany the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short circuit protection and over current protection for the printer When connecting the printer to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation In...

Page 13: ... and directions on the medical equipment Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms and could lead to accidents due to malfunction When using this printer near automatically controlled devices follow all posted warnings and directions on these devices Advisories and Warnings for Using the LCD Screen T...

Page 14: ...eder guard Prevents foreign substance from entering the printer Usually keep this guard closed E Output tray Holds the ejected paper F Stopper Prevents printouts from falling from the output tray A Document cover Blocks external light while scanning B Scanner glass Place the originals C Control panel Indicates the printer s status and allows you to make print settings User s Guide Printer Basics 1...

Page 15: ...cted from the print head nozzles A Maintenance box cover Remove when replacing the maintenance box The maintenance box is a container that collects a very small amount of surplus ink during cleaning or printing B Rear cover Remove when removing jammed paper C AC inlet Connects the power cord D USB port Connects a USB cable to connect with a computer Related Information Control Panel on page 16 Use...

Page 16: ...o select a menu or to make settings D Selects the number of pages to print E Stops the current operation F Starts an operation such as printing or copying G Applies to a variety of functions depending on the situation H Use the u d l r buttons to select a menu and then press the OK button to enter the selected menu I Returns to the previous screen J Displays the solutions when you are in trouble U...

Page 17: ...etup and network settings Maintenance Displays the menus recommended to improve the quality of your printouts such as unclogging nozzles by printing a nozzle check pattern and performing head cleaning and improving blurring or banding in your printouts by aligning the print head Smartphone connect Allows you to connect the printer directly to your smart device without a wireless router C You can s...

Page 18: ...ss Wi Fi network in Wi Fi Direct Simple AP mode The printer is connected to a wireless Wi Fi network in Wi Fi Direct Simple AP mode Indicates whether or not Quiet Mode is set for the printer When this feature is enabled the noise made by printer operations is reduced but print speed may slow down However noises may not be reduced depending on the selected paper type and print quality Indicates tha...

Page 19: ...tons and then press the OK button to switch the item on or off To enter the value name address and so on move the focus to the input field using the u d l r buttons and then press the OK button to display the on screen keyboard User s Guide Printer Basics 19 ...

Page 20: ... the character type You can enter alphanumerics and symbols E Enters frequently used email domain addresses or URLs by simply selecting the item F Enters a space G Enters character H Deletes a character to the left Note Available icons vary depending on the setting item You can also switch the character type by using the button On screen Keypad You can enter numbers by using the on screen keypad w...

Page 21: ...pad Note Press the button to cancel entering and close the on screen keypad Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen Press button Displays the help screen Select How To and then select the items that you want to view Select How To at the bottom of the operation screen Displays the context sensitive animati...

Page 22: ...example above it shows step 2 from 3 steps B Press l button to return to the previous step C Indicates your progress through the current step The animation repeats when the progress bar reaches the end D Press r button to move to the next step User s Guide Printer Basics 22 ...

Page 23: ...ed by Wi Fi through the wireless router Related Information Connecting to a Computer on page 24 Connecting to a Smart Device on page 25 Making Wi Fi Settings from the Printer on page 35 Wi Fi Direct Simple AP Connection Use this connection method when you are not using Wi Fi at home or at the office or when you want to connect the printer and the computer or smart device directly In this mode the ...

Page 24: ...ting to Devices other than iOS and Android Using Wi Fi Direct on page 31 Connecting to a Computer We recommend using the installer to connect the printer to a computer You can run the installer using one of the following methods Setting up from the website Access the following website and then enter the product name Go to Setup and then start setting up http epson sn Setting up using the software ...

Page 25: ...vice that you want to connect to the printer http epson sn Setup Note If you want to connect a computer and a smart device to the printer at the same time we recommend setting up from the computer first by using the installer Related Information Printing from Smart Devices on page 86 Connecting to an iPhone iPad or iPod touch using Wi Fi Direct This method allows you to connect the printer directl...

Page 26: ...nstall Epson iPrint on the smart device in advance Note You only need to make these settings for the printer and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings to their defaults you do not need to make these settings again 1 Select Smartphone connect on the home screen To select an item use the u d l r buttons and then press the OK...

Page 27: ...ra app for iOS 11 or later You cannot connect to the printer using the Camera app for iOS 10 or earlier Also you cannot connect using an app for scanning QR codes If you cannot connect select Other Methods on the printer s control panel See Related Information below for details on connecting 5 Tap the notification displayed on the screen of the iPhone iPad or iPod touch 6 Tap Join User s Guide Net...

Page 28: ...amples of Epson printing apps 9 On the Epson printing app screen tap Printer is not selected 10 Select the printer that you want to connect to See the information displayed on the printer s control panel to select the printer 11 On the printer s control panel select Complete User s Guide Network Settings 28 ...

Page 29: ...s router The following conditions are required to use this function Android 4 4 or later Epson iPrint version 7 0 or later Epson iPrint is used to print from a smart device Install Epson iPrint on the smart device in advance Note You only need to make these settings for the printer and the smart device that you want to connect to once Unless you disable Wi Fi Direct or restore the network settings...

Page 30: ...droid 4 On the smart device start Epson iPrint 5 On the Epson iPrint screen tap Printer is not selected 6 On the Epson iPrint screen select the printer that you want to connect to User s Guide Network Settings 30 ...

Page 31: ... select the network name SSID on the smart device s Wi Fi screen to connect them again Related Information Connecting to Devices other than iOS and Android Using Wi Fi Direct on page 31 Printing from Smart Devices on page 86 Connecting to Devices other than iOS and Android Using Wi Fi Direct This method allows you to connect the printer directly to smart devices without a wireless router Note You ...

Page 32: ...he home screen To select an item use the u d l r buttons and then press the OK button 2 Select Start Setup 3 Select Other OS Devices The SSID and Password for Wi Fi Direct for the printer are displayed User s Guide Network Settings 32 ...

Page 33: ...evice s Wi Fi screen select the SSID shown on the printer s control panel and then enter the password The screenshot is an example on iPhone 5 On the printer s control panel select Next User s Guide Network Settings 33 ...

Page 34: ...he printer that you want to connect to See the information displayed on the printer s control panel to select the printer 9 On the printer s control panel select Complete For smart devices that have been connected to the printer before select the network name SSID on the smart device s Wi Fi screen to connect them again User s Guide Network Settings 34 ...

Page 35: ...Make advanced network settings to use a static IP address Related Information Making Wi Fi Settings by Entering the SSID and Password on page 35 Making Wi Fi Settings by Push Button Setup WPS on page 37 Making Wi Fi Settings by PIN Code Setup WPS on page 38 Making Advanced Network Settings on page 40 Making Wi Fi Settings by Entering the SSID and Password You can set up a Wi Fi network by entering...

Page 36: ...en on the label of the wireless router If you are using the wireless router with its default settings use the SSID on the label If you cannot find any information see the documentation provided with the wireless router 6 Press the OK button and then enter the password Note The password is case sensitive If you do not know the password check if the information is written on the label of the wireles...

Page 37: ...are met you can set up by using this method The wireless router is compatible with WPS Wi Fi Protected Setup The current Wi Fi connection was established by pressing a button on the wireless router 1 Select on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Wi Fi Recommended 3 Press the OK button If the network connection is already set up the connec...

Page 38: ...art the wireless router move it closer to the printer and try again If it still does not work print a network connection report and check the solution 8 Press the button Related Information Checking the Network Connection Status on page 41 When You Cannot Make Network Settings on page 164 Making Wi Fi Settings by PIN Code Setup WPS You can automatically connect to a wireless router by using a PIN ...

Page 39: ...panel into the wireless router within two minutes Note See the documentation provided with your wireless router for details on entering a PIN code 6 Press the OK button on the printer 7 Close the screen The screen automatically closes after a specific length of time Note If connection fails restart the wireless router move it closer to the printer and try again If it still does not work print a co...

Page 40: ...you cannot use at the top 0 to 9 Characters you cannot use at the bottom TCP IP Auto Select when you are using a wireless router at home or you are allowing the IP address to be acquired automatically by DHCP Manual Select when you do not want the printer s IP address to be changed Enter the addresses for IP Address Subnet Mask and Default Gateway and make DNS Server settings according to your net...

Page 41: ...heck 1 Select Settings on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Network Settings Network Status 3 To check the information select the menus that you want to check Wi Fi Status Displays the network information device name connection signal strength obtain IP address and so on for Wi Fi connections Wi Fi Direct Status Displays whether Wi Fi D...

Page 42: ...ress the OK button 3 Select Network Settings Connection Check The connection check starts 4 Select Print Check Report 5 Follow the instructions on the printer s screen to print the network connection report If an error has occurred check the network connection report and then follow the printed solutions 6 Press the OK button Related Information Messages and Solutions on the Network Connection Rep...

Page 43: ... follow the solutions a Error code b Messages on the Network Environment Related Information E 1 on page 44 E 2 E 3 E 7 on page 44 E 5 on page 45 E 6 on page 45 E 8 on page 45 E 9 on page 46 E 10 on page 46 E 11 on page 46 E 12 on page 47 E 13 on page 47 Message on the Network Environment on page 48 User s Guide Network Settings 43 ...

Page 44: ...p if your wireless router does not support WPS Makes sure your SSID uses only ASCII characters alphanumeric characters and symbols The printer cannot display an SSID that contains non ASCII characters Makes sure you know your SSID and password before connecting to the wireless router If you are using a wireless router with its default settings the SSID and password are located on a label on the wi...

Page 45: ...uthentication with WEP security make sure the authentication key and index are correct If the number of connectable devices on the wireless router is less than the number of network devices that you want to connect make settings on the wireless router to increase the number of connectable devices See the documentation provided with the wireless router to make settings Related Information Setting I...

Page 46: ... can check the IP address subnet mask and default gateway from the Network Status part on the network connection report If DHCP is enabled change the printer s Obtain IP Address setting to Auto If you want to set the IP address manually check the printer s IP address from the Network Status part on the network connection report and then select Manual on the network settings screen Set the subnet m...

Page 47: ...stered password is set on the printer Related Information Setting Items for Advanced Network Settings on page 40 Connecting to a Computer on page 24 E 13 Solutions Check the following Network devices such as a wireless router hub and router are turned on The TCP IP Setup for network devices has not been set up manually If the printer s TCP IP Setup is set automatically while the TCP IP Setup for o...

Page 48: ... other network first You can confirm the number of wireless devices which can be connected simultaneously and the number of connected devices by checking the network status sheet or the printer s control panel The same SSID as Wi Fi Direct exists in the environment Change the Wi Fi Direct SSID if you cannot connect a smart device to the printer On the printer s control panel go to Wi Fi Direct Set...

Page 49: ...epson sn Setting up using the software disc only for the models that come with a software disc and users with Windows computers with disc drives Insert the software disc into the computer and then follow the on screen instructions Selecting Change the Connection Methods Follow the on screen instructions until the following screen is displayed Select Set up Printer connection again for new network ...

Page 50: ... Wi Fi Direct simple AP password for connecting to the printer to your arbitrary value You can set the password in ASCII characters that is displayed on the software keyboard on the control panel When changing the password all connected devices are disconnected Use the new password if you want to re connect the device Disable Wi Fi Direct Disable Wi Fi Direct simple AP settings of the printer When...

Page 51: ...sage is displayed close the screen The screen automatically closes after a specific length of time 7 Press the button Disconnecting Wi Fi Direct Simple AP Connection from the Control Panel Note When Wi Fi Direct Simple AP connection disabled all computers and smart devices connected to the printer in Wi Fi Direct Simple AP connection are disconnected If you want to disconnect a specific device dis...

Page 52: ...letion message is displayed close the screen The screen automatically closes after a specific length of time 8 Press the button Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults 1 Select Settings on the home screen To select an item use the u d l r buttons and then press the OK button 2 Select Restore Default Settings Network Settings 3 Ch...

Page 53: ...4 When a completion message is displayed close the screen The screen automatically closes after a specific length of time User s Guide Network Settings 53 ...

Page 54: ...p too thick too thin or paper that has stickers stuck to it Using these types of paper causes paper jams and smears on the printout Fan and align the edges of the envelopes before loading When the stacked envelopes are puffed up with air press them down to flatten them before loading Do not use envelopes that are curled or folded Using these envelopes causes paper jams and smears on the printout D...

Page 55: ...uments and photos Media Name Size Loading Capacity Sheets Epson Matte Paper Heavyweight A4 20 Epson Photo Quality Ink Jet Paper A4 80 Paper suitable for printing photos Media Name Size Loading Capacity Sheets Epson Ultra Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Premium Glossy Photo Paper A4 13 18 cm 5 7 in 10 15 cm 4 6 in 20 Epson Premium Semigloss Photo Paper A4 13 18 cm 5 7...

Page 56: ...re at the top of the paper 2 sided printing and borderless printing are not available for letterhead paper Envelopes Media Name Size Loading Capacity Envelopes Envelope Envelope 10 Envelope DL Envelope C6 10 Related Information Paper for Borderless Printing on page 56 Paper for 2 Sided Printing on page 57 Paper for Borderless Printing Genuine Epson Paper Epson Bright White Ink Jet Paper Epson Phot...

Page 57: ...l Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Ultra Glossy Photo Paper Ultra Glossy Epson Ultra Glossy Epson Premium Glossy Photo Paper Prem Glossy Epson Premium Glossy Epson Premium Semigloss Photo Paper Prem Semigloss Epson Premium Semigloss Epson Photo Paper Glossy Glossy Photo Paper Glossy Epson Matte Paper Heavyweight Matte Epson Matte Epson Photo Quality Ink...

Page 58: ...not load above the line just under the d symbol inside the edge guide Load paper short edge first However when you have set the long edge as the width of the user defined size load paper long edge first Envelope Load envelopes with the flap on the left side Long Papers When loading paper longer than legal size store the paper support and then flatten the leading edge of the paper User s Guide Load...

Page 59: ...ed To select an item use the u d l r buttons and then press the OK button Note You can also display the paper size and paper type settings screen by selecting Settings Printer Settings Paper Source Setting Paper Setup For letterhead paper select Letterhead as the paper type For letterhead paper if you print on paper that is smaller than the setting in the printer driver the printer may print beyon...

Page 60: ... remaining paper to its package If you leave it in the printer the paper may curl or the print quality may decline Related Information Paper Handling Precautions on page 54 Available Paper and Capacities on page 55 User s Guide Loading Paper 60 ...

Page 61: ...e any dust or stains on the surface of the scanner glass using a soft dry clean cloth Note If there is any trash or dirt on the scanner glass the scanning range may expand to include it so the image of the original may be displaced or reduced 3 Place the original face down and slide it to the corner mark Note A range of 1 5 mm from the corner of the scanner glass is not scanned User s Guide Placin...

Page 62: ... Place a photo 5 mm away from the corner mark of the scanner glass and leave 5 mm between photos You can place photos of different sizes at the same time Maximum size 10 15 cm 4 6 in Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass Placing Multiple Photos for Scanning at the Same Time You can scan multiple photos at the same time and save each ima...

Page 63: ...Note Enable the Thumbnail check box at the top of the preview window User s Guide Placing Originals 63 ...

Page 64: ...item use the u d l r buttons and then press the OK button 3 Select Schedule 4 Select the type of schedule 5 Make the paper settings and then press the r button 6 When you select Monthly set the date and then select Done 7 Enter the number of copies and then press the x button Related Information Loading Paper in the Rear Paper Feed on page 57 List of Paper Type on page 57 User s Guide Printing 64 ...

Page 65: ...nel To select an item use the u d l r buttons and then press the OK button 3 Select Ruled Paper 4 Select the type of ruled line 5 Make the paper settings 6 Press the r button 7 Enter the number of copies and then press the x button Related Information Loading Paper in the Rear Paper Feed on page 57 List of Paper Type on page 57 Printing Envelopes You can print some types of envelopes User s Guide ...

Page 66: ...or not to print fold lines 9 Enter the number of copies and then press the x button Related Information Loading Paper in the Rear Paper Feed on page 57 List of Paper Type on page 57 Folding Envelopes After printing a diagram of an envelope print an instruction sheet that shows you how to fold the envelope and then lay the instruction sheet on top of the diagram and fold them together 1 Select Orig...

Page 67: ...ed unfold them and remove the instruction sheet and then fold only the envelope diagram again along its creases Related Information Loading Paper in the Rear Paper Feed on page 57 List of Paper Type on page 57 Printing from a Computer Printing Basics Windows Note See the online help for explanations of the setting items Right click an item and then click Help Operations differ depending on the app...

Page 68: ...Select the orientation you set in the application Paper Type Select the type of paper you loaded Quality Select the print quality Selecting High provides higher quality printing but the printing speed may be slower Color Select Grayscale when you want to print in black or shades of gray Note When printing on envelopes select Landscape as the Orientation setting 7 Click OK to close the printer driv...

Page 69: ...tails or d to expand the print window 4 Make the following settings Printer Select your printer Presets Select when you want to use the registered settings Paper Size Select the paper size you loaded in the printer When printing with no margins select a borderless paper size Orientation Select the orientation you set in the application Note If the above setting menus are not displayed close the pr...

Page 70: ...ype Select the type of paper you loaded Print Quality Select the print quality Selecting Fine provides higher quality printing but the printing speed may be slower Expansion Available when selecting a borderless paper size In borderless printing the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper Select the amount of enlargement...

Page 71: ...for 2 sided printing the print quality may decline and paper jams may occur Depending on the paper and the data ink may bleed through to the other side of the paper Related Information Available Paper and Capacities on page 55 Printing on 2 Sides Windows Note Manual 2 sided printing is available when EPSON Status Monitor 3 is enabled If EPSON Status Monitor 3 is disabled access the printer driver ...

Page 72: ...hen click OK 8 Click Print For manual 2 sided printing when the first side has finished printing a pop up window is displayed on the computer Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 57 Printing Basics Windows on page 67 Printing on 2 Sides Mac OS 1 Load paper in the printer 2 Open the file you want to print 3 Access the print dialog 4 Sele...

Page 73: ... the other side of the paper If EPSON Status Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 2 sided printing may not be available when the printer is accessed over a network or is used as a shared printer 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Se...

Page 74: ...elect 2 Up or 4 Up as the Multi Page setting on the Main tab 5 Click Page Order make the appropriate settings and then click OK to close the window 6 Set the other items on the Main and More Options tabs as necessary and then click OK 7 Click Print Related Information Loading Paper in the Rear Paper Feed on page 57 Printing Basics Windows on page 67 Printing Several Pages on One Sheet Mac OS 1 Loa...

Page 75: ...he Paper Size Windows Note This feature is not available for borderless printing 1 Load paper in the printer 2 Open the file you want to print 3 Access the printer driver window 4 Make the following settings on the More Options tab Document Size Select the paper size you set in the application Output Paper Select the paper size you loaded in the printer Fit to Page is selected automatically Note I...

Page 76: ...paper size you loaded in the printer as the Destination Paper Size setting 8 Set the other items as necessary 9 Click Print Related Information Loading Paper in the Rear Paper Feed on page 57 Printing Basics Mac OS on page 69 Printing Multiple Files Together for Windows Only Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job...

Page 77: ...u to select the file The extension of the saved files is ecl 8 Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary See the help of Job Arranger Lite for details 9 Select Print from the File menu Related Information Loading Paper in the Rear Paper Feed on page 57 Printing Basics Windows on page 67 Printing One Image on Multiple Sheets to Create a Poster for ...

Page 78: ...ptions tabs as necessary and then click OK 7 Click Print Related Information Loading Paper in the Rear Paper Feed on page 57 Printing Basics Windows on page 67 Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected and Overlapping Alignment Marks is selected in Print Cutting Guides User s Guide Printing 78 ...

Page 79: ... of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks 2 Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks then temporarily tape the two sheets together from the back User s Guide Printing 79 ...

Page 80: ...along the vertical red line through the alignment markers this time the line to the left of the cross marks 4 Tape the sheets together from the back 5 Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together User s Guide Printing 80 ...

Page 81: ...e horizontal blue line through the center of the left and right side cross marks 7 Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks and then temporarily tape them together from the back User s Guide Printing 81 ...

Page 82: ...8 Cut the taped sheets in two along the horizontal red line through the alignment markers this time the line above the cross marks 9 Tape the sheets together from the back User s Guide Printing 82 ...

Page 83: ...printing features available on the printer driver Related Information Windows Printer Driver on page 141 Mac OS Printer Driver on page 144 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver you can print easily by selecting the preset from the list User s Guide Printing 83 ...

Page 84: ...ng on the application See the application s help for details Select Page Setup or Print from the File menu Select the printer from Format For select the paper size and then enter a percentage in Scale Close the window and then print following the basic printing instructions Adjusting the Print Color You can adjust the colors used in the print job PhotoEnhance produces sharper images and more vivid...

Page 85: ...ote This feature is not available with borderless printing Click Watermark Features on the More Options tab and then select a watermark Click Settings to change details such as the density and position of the watermark Printing a Header and Footer for Windows Only You can print information such as a user name and printing date as headers or footers Click Watermark Features in the More Options tab ...

Page 86: ...o the same wireless network as your printer or remote print printing from a remote location over the Internet To use remote print register your printer in the Epson Connect service If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer Follow the instructions to complete the connection See the URL below for the op...

Page 87: ...er size and paper type G Displays the paper size When this is displayed as a button tap it to display the paper settings currently set on the printer H Displays photos and documents you selected I Starts printing Note To print from the document menu using iPhone iPad and iPod touch running iOS start Epson iPrint after transferring the document you want to print using the file sharing function in i...

Page 88: ...int AirPrint enables instant wireless printing from iPhone iPad and iPod touch with the latest version of iOS and Mac with the latest version of OS X or macOS Note If you disabled paper configuration messages on your product control panel you cannot use AirPrint See the link below to enable the messages if necessary 1 Load paper in your product 2 Set up your product for wireless printing See the l...

Page 89: ... computer In this case cancel the print job by using the printer s control panel Canceling Printing Control Panel Press the y button on the printer s control panel to cancel the print job in progress Canceling Printing Windows 1 Access the printer driver window 2 Select the Maintenance tab 3 Click Print Queue 4 Right click on the job you want to cancel and then select Cancel Related Information Wi...

Page 90: ...n make settings for Original Orientation and Binding Margin Select Done to confirm Density Select the item to make settings for copy density Press the button to increase the density and press the button to decrease the density Select Done to confirm 5 Select the Advanced Settings tab and then change the settings as necessary 6 Select the Copy tab and then set the number of copies 7 Press the x but...

Page 91: ... The image is enlarged a little to remove margins from the edges of the paper 4 Place the originals For Book Copy place the first page of the originals following the instructions displayed on the screen and then press the OK button 5 Make the settings on the Copy tab Available items vary depending on the copy menu 6 Make the settings for each item on the Advanced Settings tab as necessary 7 Select...

Page 92: ...tton 7 Set the number of copies as necessary and then press the x button Related Information Loading Paper on page 54 Placing Multiple Photos for Scanning at the Same Time on page 62 Menu Options for Paper and Print Settings for Copying Photos Restore Color Restores the color of faded photos Paper Setting Set the size and type of the paper you loaded in the printer Border Setting Borderless Copies...

Page 93: ...duces the originals Select the value and specify the magnification used to enlarge or reduce the original within a range of 25 to 400 Actual Size Copies at 100 magnification Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected When there are white margins around the original the white margins from the corner mark of the scanne...

Page 94: ...layout You can select the orientation and the size of your original Check the image on the right side to select Original Orientation Quality Select the quality for copying Selecting Best provides higher quality printing but the printing speed may be slower Clear All Settings Resets the copy settings to their defaults User s Guide Copying 94 ...

Page 95: ...tem use the u d l r buttons and then press the OK button 3 Select Computer 4 Select the computer to which you want to save the scanned images If the Select Computer screen is displayed select the computer from the screen If the Scan to Computer screen is displayed and the computer is already selected make sure the selected computer is correct If not select to reselect the computer Note When the pr...

Page 96: ...ange the scan settings such as the scanning size folder to save to or save format 6 Press the x button Note The color size and border of the scanned image will not be exactly the same as the original Related Information Placing Originals on page 61 Making Custom Settings in Epson Event Manager You can set the scan settings for Follow custom setting in Epson Event Manager See the Epson Event Manage...

Page 97: ...3 Click Make Job Settings User s Guide Scanning 97 ...

Page 98: ... such as the resolution or the color for saving the scanned image Target Folder Select the save folder for the scanned image Filename Prefix Start Number Change the settings for the file name you want to save File Format Select the save format Launch Action Select the action when scanning Test Settings Starts test scanning using current settings 5 Click OK to return to the main screen User s Guide...

Page 99: ...ect portal website for details https www epsonconnect com http www epsonconnect eu Europe only Note You cannot save multiple originals as one PDF file when scanning from the control panel By using Epson Scan 2 and setting Add or edit pages after scanning on the Document Mode you can scan additional originals after you scanned the original and then save as one file 1 Make sure that you have made se...

Page 100: ...lect Advanced Settings tab and then check settings and change them if necessary 8 Select Scan tab and then press the x button Note The color size and border of the scanned image will not be exactly the same as the original Related Information Placing Originals on page 61 Basic Menu Options for Scanning to the Cloud B W Color Select whether to scan in color or in monochrome JPEG PDF Select the form...

Page 101: ...sing WSD Note This feature is only available for computers running Windows 10 Windows 8 1 Windows 8 Windows 7 Windows Vista If you are using Windows 7 Windows Vista you need to setup your computer in advance using this feature 1 Place the originals 2 Select Scan on the home screen To select an item use the u d l r buttons and then press the OK button 3 Select WSD 4 Select a computer 5 Press the x ...

Page 102: ...ter 1 Turn the printer on 2 Click start and then click Network on the computer 3 Right click the printer and then click Install Click Continue when the User Account Control screen is displayed Click Uninstall and start again if the Uninstall screen is displayed Note The printer name you set on the network and model name EPSON XXXXXX XX XXXX are displayed on the network screen You can check the pri...

Page 103: ...e on the network is displayed Select the printer name when using with WSD Scanning from a Computer Scanning Using Epson Scan 2 You can scan by using the scanner driver Epson Scan 2 See the Epson Scan 2 help for an explanation of each setting item Related Information Application for Scanning Documents and Images Epson Scan 2 on page 147 Scanning Documents Document Mode Using Document Mode in Epson ...

Page 104: ...ge Type Select the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass You cannot change this setting If you set Add or edit pages after scanning you can scan additional originals after scanning the original In addition if you set the Image Format as PDF or Multi TIFF you can save the scanned images as one file 5 Make other...

Page 105: ...ss You can adjust the brightness for the scanned image Contrast You can adjust the contrast for the scanned image Gamma You can adjust the gamma brightness of the intermediate range for the scanned image Threshold You can adjust the border for monochrome binary black and white Unsharp Mask You can enhance and sharpen the outlines of the image Descreening You can remove moiré patterns web like shad...

Page 106: ... for the scanned image from the list You can select another folder or create a new folder by selecting Select from the list 7 Click Scan Related Information Placing Originals on page 61 Scanning Photos or Pictures Photo Mode Using Photo Mode in Epson Scan 2 you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures 1 Place the originals By placin...

Page 107: ... the color for saving the scanned image Resolution Select the resolution Note The Document Source setting is fixed as Scanner Glass and the Document Type setting is fixed as Reflective Reflective means originals which are not transparent for example ordinary papers or photos You cannot change these settings User s Guide Scanning 107 ...

Page 108: ...images are displayed as thumbnails Note To preview the entire scanned area clear the Thumbnail check box at the top of the preview widow 6 Confirm the preview and make image adjustment settings on the Advanced Settings tab if necessary User s Guide Scanning 108 ...

Page 109: ...at appear when scanning printed papers such as a magazine Dust Removal You can remove dust on the scanned image Note The items may not be available depending on other settings you made Depending on the original the scanned image may not be adjusted correctly When multiple thumbnails are created you can adjust the image quality for each thumbnail Depending on the adjustment items you can adjust the...

Page 110: ...inter You can save the scanned data on a smart device or to Cloud services send it by email or print it If you start Epson iPrint when the printer is not connected to the network a message is displayed instructing you to connect to the printer Follow the instructions to complete the connection See the URL below for the operating conditions http epson sn Installing Epson iPrint You can install Epso...

Page 111: ... do not need to select it again from the next time D Displays the scanning screen E The scanning screen displayed when the scan menu is selected F Displays the screen where you can make scan settings such as resolution G Displays scanned images H Starts scanning I Displays the screen where you can save scanned data to a smart device or Cloud services J Displays the screen where you can send scanne...

Page 112: ...e Remaining Ink and the Maintenance Box Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note If EPSON Status Monitor 3 is disabled click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Related Information Windows Printer Driver on page 141 Checking the Status of the Remaining Ink and the Maintenance Box Mac OS ...

Page 113: ...nd appearance of the ink cartridge are subject to change without prior notice for improvement For Europe Icon BK Black C Cyan M Magenta Y Yellow Starfish 603 603XL 603 603XL 603 603XL 603 603XL XL indicates a large cartridge Note For users in Europe visit the following website for information on Epson s ink cartridge yields http www epson eu pageyield For Australia and New Zealand Product BK Black...

Page 114: ...ink cartridge within six months of opening the package For best results store ink cartridge packages with their bottom down After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Do not open the ink cartridge package until you are ready to install it in the printer The cartridge is vacuum packed to maintain i...

Page 115: ...supply port facing up Because the ink supply port is equipped with a valve designed to contain the release of excess ink there is no need to supply your own covers or plugs Removed ink cartridges may have ink around the ink supply port so be careful not to get any ink on the surrounding area when removing the cartridges This printer uses ink cartridges equipped with a green chip that monitors info...

Page 116: ...of ink and therefore these cartridges may print fewer pages compared to subsequent ink cartridges Quoted yields may vary depending on the images that you are printing the paper type that you are using the frequency of your prints and environmental conditions such as temperature Replacing Ink Cartridges Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Oth...

Page 117: ... cartridges remove the new color cartridges from their package without shaking cImportant Do not shake cartridges after opening the package as they may leak 3 Remove only the yellow tape cImportant Do not touch the sections shown in the illustration Doing so may prevent normal operation and printing User s Guide Replacing Ink Cartridges and Other Consumables 117 ...

Page 118: ... closed 5 Squeeze the tab on the ink cartridge and pull it straight up If you cannot remove the ink cartridge pull it firmly 6 Insert the new ink cartridge and then press it down firmly User s Guide Replacing Ink Cartridges and Other Consumables 118 ...

Page 119: ...lete you may not be able to print Related Information Ink Cartridge Codes on page 113 Ink Cartridge Handling Precautions on page 114 Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box Maintenance box code C9344 cImportant Once a maintenance box has been installed in a printer it cannot be used with other printers Maintenance Box Handling Precautions Read the following...

Page 120: ...orbed Keep the maintenance box out of direct sunlight Do not store the maintenance box in high or freezing temperatures Replacing a Maintenance Box In some print cycles a very small amount of surplus ink may be collected in the maintenance box To prevent ink leakage from the maintenance box the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its ...

Page 121: ... be replaced by users Contact Epson support 1 Remove the new maintenance box from its package cImportant Do not touch the green chip on the side of the maintenance box Doing so may prevent normal operation and printing Note A transparent bag for the used maintenance box is provided with the new maintenance box 2 Loosen the screw with a flat head screwdriver and then remove the cover User s Guide R...

Page 122: ...hown in the illustration Doing so may prevent normal operation and you may get smeared with ink 4 Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut User s Guide Replacing Ink Cartridges and Other Consumables 122 ...

Page 123: ...e Box Handling Precautions on page 119 Temporarily Printing with Black Ink When color ink is expended and black ink still remains you can use the following settings to continue printing for a short time using only black ink Type of paper plain papers Envelope Color B W or Grayscale Borderless Not selected EPSON Status Monitor 3 Enabled When printing from the printer driver on Windows User s Guide ...

Page 124: ...nitor 3 The available period varies depending on the usage conditions Temporarily Printing with Black Ink Windows Do one of the following When the following window is displayed select Print in Black When the following window is displayed cancel printing And then printing again Note If you cannot cancel printing from the computer cancel using the printer s control panel Follow the steps below when ...

Page 125: ... network connect with Bonjour 1 Click the printer icon in the Dock 2 Cancel the job Note If you cannot cancel printing from the computer cancel using the printer s control panel 3 Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver 4 Select On as the Permit temporary black printing setting 5 Access t...

Page 126: ...Monitor 3 is disabled access the printer driver click Extended Settings on the Maintenance tab and then select Enable EPSON Status Monitor 3 Composite black looks slightly different from pure black In addition the print speed is reduced To maintain the quality of the print head black ink is also consumed Options Description Yes Select to use a mixture of color inks to create black This window is d...

Page 127: ... if the nozzles are clogged If the nozzles are clogged clean the print head cImportant Do not open the scanner unit or turn off the printer during head cleaning If the head cleaning is incomplete you may not be able to print Because print head cleaning uses some ink clean the print head only if quality declines When ink is low you may not be able to clean the print head If print quality has not im...

Page 128: ...pletely Related Information Loading Paper in the Rear Paper Feed on page 57 Checking and Cleaning the Print Head Windows 1 Load A4 size plain paper in the printer 2 Access the printer driver window 3 Click Nozzle Check on the Maintenance tab 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 57 Windows Printer Driver on page 141 Checking and Cleani...

Page 129: ...aligned or the printouts look blurry Select Vertical Alignment Horizontal banding occurs at regular intervals Select Horizontal Alignment 4 Follow the on screen instructions Related Information Loading Paper in the Rear Paper Feed on page 57 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed clean the roller inside cImportant Do not use tissue paper to clean the insid...

Page 130: ...d to remove material use a small amount of glass cleaner and a soft cloth to remove it Wipe off all remaining liquid Do not press the glass surface too hard Be careful not to scratch or damage the surface of the glass A damaged glass surface can decrease the scan quality Cleaning the Translucent Film When the printout is not improved after aligning the print head or cleaning the paper path the tra...

Page 131: ...nter by pressing the P button 2 Open the scanner unit 3 Check if the translucent film is smeared Smears are easier to see if you use a light If there are smears such as finger marks or grease on the translucent film A go to the next step A Translucent film B Rail User s Guide Maintaining the Printer 131 ...

Page 132: ...t Do not leave any fibers on the film Note To prevent the smear from spreading frequently replace the cotton swab with a new one 6 Repeat steps 4 and 5 until the film is not smeared 7 Visually check that the film is not smeared Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period You can adjust the time before power management is app...

Page 133: ... Settings 3 Do one of the following Note Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase Select Sleep Timer or Power Off Settings Power Off If Inactive or Power Off If Disconnected and then make settings Select Sleep Timer or Power Off Timer and then make settings User s Guide Maintaining the Printer 133 ...

Page 134: ...automatically when it is not used for a specified period of time You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Power Off Settings Your product may have this feature or the Power Off Timer feature depending on the location of purchase Power Off If Inactive Select this setti...

Page 135: ... settings screen automatically by referring to Settings Printer Settings Paper Source Setting Paper Setup when paper is loaded in the paper source If you disable this feature you cannot print from an iPhone or iPad using AirPrint Quiet Mode Select On to reduce noise during printing however this may lower the print speed Depending on the paper type and print quality settings you selected there may ...

Page 136: ...lated Information Making Wi Fi Settings by Entering the SSID and Password on page 35 Making Wi Fi Settings by Push Button Setup WPS on page 37 Making Wi Fi Settings by PIN Code Setup WPS on page 38 Printing a Network Status Sheet on page 48 Checking the Network Connection Status on page 41 Making Advanced Network Settings on page 40 Menu Options for Web Service Settings Select the menus on the con...

Page 137: ... Settings Guide Functions Paper Mismatch Displays a warning if the paper settings print settings for the print job do not match the printer s paper settings made when you loaded the paper This setting prevents misprinting When Paper Configuration is disabled in the following menu the paper setting screen is not displayed In this situation you cannot print from an iPhone iPad or iPod touch using Ai...

Page 138: ...otification if a firmware update is available Menu Options for Restore Default Settings Select the menus on the control panel as described below Settings Restore Default Settings Network Settings Resets the network settings to their defaults All Except Network Settings Resets all settings except for network settings to their defaults All Settings Resets all settings to their defaults User s Guide ...

Page 139: ...psonconnect com http www epsonconnect eu Europe only Application for Configuring Printer Operations Web Config Web Config is an application that runs in a web browser such as Internet Explorer and Safari on a computer or smart device You can confirm the printer status or change the network service and printer settings To use the Web Config connect the printer and the computer or device to the same...

Page 140: ...pson iPrint Related Information Printing a Network Connection Report on page 42 Using Epson iPrint on page 86 Running Web Config on Windows When connecting a computer to the printer using WSD follow the steps below to run Web Config 1 Open the printer list on the computer Windows 10 Click on the start button and then select Windows System Control Panel View devices and printers in Hardware and Sou...

Page 141: ...art button and then select Windows System Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 8 1 Windows 8 Select Desktop Settings Control Panel View devices and printers in Hardware and Sound Right click on your printer or press and hold it and then select Printing preferences Windows 7 Click ...

Page 142: ... window Click the Maintenance tab Guide to Windows Printer Driver Help is available in the printer driver for Windows To view explanations of the setting items right click on each item and then click Help Main Tab You can make basic settings for printing such as paper type or paper size You can also make settings for printing both sides of the paper or printing multiple pages on one sheet User s G...

Page 143: ...e Tab You can run maintenance features such as nozzle check and print head cleaning and by starting EPSON Status Monitor 3 you can check printer status and error information Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3 User s Guide Network Service and Software Information 143 ...

Page 144: ...ndition using the printer driver utility Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application If necessary click Show Details or d to expand the print window Note Depending on the application being used Page Setup may not be displayed in the File menu and the operations for displaying the print screen may differ See the application s help fo...

Page 145: ...You can make the basic print settings such as paper type and print quality Color Options When you select EPSON Color Controls from the Color Matching menu you can select a color correction method Two sided Printing Settings You can select a binding direction for 2 sided printing or select a document type Note On OS X Mountain Lion or later if Print Settings menu is not displayed Epson printer driv...

Page 146: ...d may be slower Permit temporary black printing Prints only with black ink temporarily High Speed Printing Prints when the print head moves in both directions The print speed is faster but the quality may decline Output documents for filing Feed the paper so that it is easy to file when printing landscape data or 2 sided printing Envelope printing is not supported Remove white borders Removes unne...

Page 147: ...formation Scanning Using Epson Scan 2 on page 103 Installing Applications on page 149 Adding the Network Scanner Before using Epson Scan 2 you need to add the network scanner 1 Start the software and then click Add on the Scanner Settings screen Note If Add is grayed out click Enable Editing If the main screen of Epson Scan 2 is displayed it has already been connected to the scanner If you want to...

Page 148: ...e 149 Application for Printing Images Epson Photo Epson Photo is an application that allows you to easily print images with a variety of layouts You can also perform image correction and adjust the position while viewing a preview of your document You can also brighten up your images by adding text and stamps wherever you like When printing on genuine Epson photo paper the ink performance is maxim...

Page 149: ...s Vista Windows XP Click the start button and then select All Programs or Programs Epson Software EPSON Software Updater Note You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop and then selecting Software Update Starting on Mac OS Select Go Applications Epson Software EPSON Software Updater Installing Applications Connect your computer to the netw...

Page 150: ...te the applications or the firmware cImportant Do not turn off the computer or the printer until the update is complete otherwise the printer may malfunction Note If you cannot find the application you want to update in the list you cannot update using the EPSON Software Updater Check for the latest versions of the applications from your local Epson website http www epson com Updating the Printer ...

Page 151: ...ps Uninstalling Applications Log in to your computer as an administrator Enter the administrator password if the computer prompts you Uninstalling Applications Windows 1 Press the P button to turn off the printer 2 Quit all running applications 3 Open Control Panel Windows 10 Click on the start button and then select Windows System Control Panel Windows 8 1 Windows 8 Select Desktop Settings Contro...

Page 152: ...ing applications 5 Select Go Applications Epson Software Uninstaller 6 Select the application you want to uninstall and then click Uninstall cImportant The Uninstaller removes all drivers for Epson inkjet printers on the computer If you use multiple Epson inkjet printers and you only want to delete some drivers delete all of them first and then install the necessary printer driver again Note If yo...

Page 153: ...ad has reached the end of its service life It is not a user replaceable part Please contact Epson support Contact Epson or an authorised Epson service provider to replace the borderless printing ink pad It is not a user serviceable part Borderless printing is not available but printing with a border is available Paper Configuration is set to Off Some features may not be available For details see y...

Page 154: ... an authorised Epson Service provider The Epson warranty does not cover the cost of this replacement Related Information Removing Jammed Paper on page 155 Contacting Epson Support on page 191 Installing Applications on page 149 Checking the Printer Status Windows 1 Access the printer driver window 2 Click EPSON Status Monitor 3 on the Maintenance tab Note You can also check the printer status by d...

Page 155: ... any torn pieces Next clear the error cImportant Remove the jammed paper carefully Removing the paper vigorously may cause damage to the printer Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper Removing Jammed Paper from Inside the Printer Caution Be careful not to trap your hand or fingers when opening or closing the scanner unit Otherwise you may be injured Never touch the ...

Page 156: ...ner unit with the document cover closed 2 Remove the jammed paper cImportant Do not touch the white flat cable or translucent film inside the printer Doing so may cause a malfunction User s Guide Solving Problems 156 ...

Page 157: ...t is closed in two steps Note The scanner unit cannot be opened from the position shown below Close it completely before opening it Removing Jammed Paper from Rear Cover 1 Remove the rear cover 2 Remove the jammed paper User s Guide Solving Problems 157 ...

Page 158: ...ated by the triangle symbol on the edge guide Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer Do not place objects on the feeder guard Related Information Environmental Specifications on page 186 Paper Handling Precautions on page 54 Available Paper and Capacities on page 55 List of Paper Type on page 57 Paper Jams Load paper in the...

Page 159: ...terhead paper paper on which information such as the sender s name or corporation name are pre printed in the header select Letterhead as the paper type setting Power and Control Panel Problems Power Does Not Turn On Make sure the power cord is securely plugged in Hold down the P button for a little longer Power Does Not Turn Off Hold down the P button for a little longer If you still cannot turn ...

Page 160: ...ct Remove Device Next connect the USB cable to the computer and try a test print Re set the USB connection by following the steps in this manual for changing the connection method to a computer See the related information link below for details Related Information Changing the Connection Method to a Computer on page 49 Checking the Connection Network When you have changed your wireless router or p...

Page 161: ...son printer driver is installed If a genuine Epson printer driver is not installed the available functions are limited We recommend using a genuine Epson printer driver See the related information link below for details If you are printing a large data size image the computer may run out of memory Print the image at a lower resolution or a smaller size Related Information Checking for Genuine Epso...

Page 162: ...System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies and if the Options tab and Utility tab are displayed on the window a genuine Epson printer driver is installed on your computer Related Information Installing Applications on page 149 User s Guide Solving Problems 162 ...

Page 163: ... devices and printers Printers Printers and Faxes see the following to select the icon Example USB connection EPSON XXXX Series Network connection EPSON XXXX Series network If you install the printer driver multiple times copies of printer driver may be created If copies such as EPSON XXXX Series copy 1 are created right click the copied driver icon and then click Remove Device Make sure the print...

Page 164: ...low the printed solutions Related Information Printing a Network Connection Report on page 42 Messages and Solutions on the Network Connection Report on page 43 Cannot Connect from Devices Even Though Network Settings are No Problems If you cannot connect from the computer or smart device to the printer even though the network connection report does not show any problems see the following When you...

Page 165: ...or smart device to a 5 GHz SSID you cannot connect to the printer because the printer only supports communication over 2 4 GHz Connect the computer or smart device to the same SSID as the printer Most wireless routers have a privacy separator feature that blocks communication between connected devices If you cannot communicate between the printer and the computer or smart device even if they are c...

Page 166: ...the SSID Connected to the Printer Select Settings Network Settings Network Status You can check the SSID for Wi Fi and Wi Fi Direct Simple AP from each menu Checking the SSID for the Computer Windows Click in the task tray on the desktop Check the name of the connected SSID from the list displayed User s Guide Solving Problems 166 ...

Page 167: ...ected to the USB 3 0 port further away from the computer If the printer supports the 5 GHz frequency range connect to the SSID for the 5 GHz range Related Information Wi Fi Specifications on page 184 Cannot Print from an iPhone iPad or iPod touch Connect the iPhone iPad or iPod touch to the same network SSID as the printer Enable Paper Configuration in the following menus Settings Printer Settings...

Page 168: ...ted Colors Appear The print head nozzles may be clogged Perform a nozzle check to check if the print head nozzles are clogged Clean the print head if any of the print head nozzles are clogged Related Information Checking and Cleaning the Print Head on page 127 Colored Banding Appears at Intervals of Approximately 2 5 cm Select the appropriate paper type setting for the type of paper loaded in the ...

Page 169: ...etting may slow down printing speed Windows Clear High Speed on the printer driver s More Options tab Mac OS Select System Preferences from the menu Printers Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select Off as the High Speed Printing setting Print Quality is Poor Check the following if the print quality is poor due to blurry prints ba...

Page 170: ... cartridge before the date printed on the package For best results use up ink cartridge within six months of opening the package Try to use genuine Epson ink cartridges This product is designed to adjust colors based on the use of genuine Epson ink cartridges The use of non genuine ink cartridges may cause print quality to decline Related Information Checking and Cleaning the Print Head on page 12...

Page 171: ...tos are Printed in Unexpected Colors When printing from the Windows printer driver the Epson auto photo adjustment setting is applied by default depending on the paper type Try change the setting On the More Options tab select Custom in Color Correction and then click Advanced Change the Scene Correction setting from Auto Correct to any other option If changing the setting does not work use any co...

Page 172: ...the Borderless checkbox on the printer driver s Main tab and then change the settings Mac OS Change the Expansion setting from the print dialog s Print Settings menu Related Information Menu Options for Paper and Print Settings for Copying Photos on page 92 The Position Size or Margins of the Printout Are Incorrect Load paper in the correct direction and slide the edge guides against the edges of ...

Page 173: ...ter Check the printer name on the top of the printer driver window The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application Windows Clear Mirror Image on the printer driver s More Options tab Mac OS Clear Mirror Image from the print dialog s Print Settings menu Mosaic Like Patterns in the Prints When printing images or photos print using high resolutio...

Page 174: ...and then place a piece of black paper over it Lower the copy density setting on the control panel Related Information Menu Options for Copying on page 92 The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem try uninstalling and then reinstalling the printer driver Related Information Uninstalling Applications on page 151 Installing Applic...

Page 175: ...ing Slows Down Dramatically During Continuous Operation Printing or Copying slows down to prevent the printer mechanism from overheating and being damaged However you can continue operation To return to normal speed leave the printer idle for at least 30 minutes The speed does not return to normal if the power is off Cannot Cancel Printing from a Computer Running Mac OS X v10 6 8 If you want to st...

Page 176: ...anners and cameras and then check if the printer is displayed Windows Vista Click the start button select Control Panel Hardware and Sound Scanners and Cameras and then check if the printer is displayed Windows XP Click the start button select Control Panel Printers and Other Hardware Scanner and Cameras and then check if the printer is displayed Related Information Uninstalling Applications on pa...

Page 177: ...n Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement When scanning from the scanner glass place black paper or a desk pad over the original Related Information Placing Originals on page 61 Text is Blurred In Document Mode in Epson Scan 2 select the Advanced Settings tab and then Image Option Text Enhancement Select Document Mode as the Mode in Epson Scan 2 Scan us...

Page 178: ...t cover If there is any trash or dirt around the original the scanning range expands to include it Related Information Placing Originals on page 61 Cleaning the Scanner Glass on page 130 Cannot Preview in Thumbnail When placing multiple originals on the scanner glass make sure there is a gap of at least 20 mm 0 79 in between the originals Check that the original is placed straight Depending on the...

Page 179: ...ng Documents Document Mode on page 103 Cannot Solve Problems in the Scanned Image If you have tried all of the solutions and have not solved the problem initialize the Epson Scan 2 settings using Epson Scan 2 Utility Note Epson Scan 2 Utility is an application that comes with Epson Scan 2 1 Start Epson Scan 2 Utility Windows 10 Click the start button and then select EPSON Epson Scan 2 Utility Wind...

Page 180: ... Multi TIFF format When scanning large volumes we recommend scanning in grayscale Increase the free space on the computer s hard disk Scanning may stop if there is not enough free space Try scanning at a lower resolution Scanning stops if the total data size reaches the limit Related Information Scanning Using Epson Scan 2 on page 103 Other Problems Slight Electric Shock when Touching the Printer ...

Page 181: ...s Scanners or Print Scan Print Fax and then select the printer Click Options Supplies Options or Driver Select On as the Quiet Mode setting Application Is Blocked by a Firewall for Windows Only Add the application to the Windows Firewall allowed program in security settings on the Control Panel User s Guide Solving Problems 181 ...

Page 182: ...en the paper thickness is within this range the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer s mechanism Printing with borders A 3 0 mm 0 12 in B 3 0 mm 0 12 in C 41 0 mm 1 61 in D 37 0 mm 1 46 in Borderless printing A 4...

Page 183: ...ent Size 216 297 mm 8 5 11 7 in A4 Letter Resolution 1200 dpi main scan 2400 dpi sub scan Color Depth Color 48 bits per pixel internal 16 bits per pixel per color internal 24 bits per pixel external 8 bits per pixel per color external Grayscale 16 bits per pixel internal 8 bits per pixel external Black and white 16 bits per pixel internal 1 bits per pixel external Light Source LED Interface Specif...

Page 184: ...l Print Remote Print IPv4 AirPrint iOS Mac OS IPv4 IPv6 iOS 5 or later Mac OS X v10 7 or later Google Cloud Print IPv4 IPv6 Network Scanning Epson Scan 2 IPv4 IPv6 Event Manager IPv4 Epson Connect Scan to Cloud IPv4 AirPrint Scan IPv4 IPv6 OS X Mavericks or later Fax Send a fax IPv4 Receive a fax IPv4 AirPrint Faxout IPv4 IPv6 Wi Fi Specifications Standards IEEE802 11b g n 1 Frequency Range 2 4 GH...

Page 185: ...ty Services AirPrint Print iOS 5 or later Mac OS X v10 7 x or later Scan OS X Mavericks or later Google Cloud Print Dimensions Dimensions Storage Width 375 mm 14 8 in Depth 300 mm 11 8 in Height 170 mm 6 7 in Printing Width 375 mm 14 8 in Depth 578 mm 22 8 in Height 242 mm 9 5 in Weight Approx 4 3 kg 9 5 lb Without the ink cartridges and the power cord Electrical Specifications Model 100 to 240 V ...

Page 186: ...y 20 to 80 RH without condensation Storage Temperature 20 to 40 C 4 to 104 F Humidity 5 to 85 RH without condensation You can store for one month at 40 C 104 F Environmental Specifications for Ink Cartridges Storage Temperature 30 to 40 C 22 to 104 F Freezing Temperature 16 C 3 2 F Ink thaws and is usable after approximately 3 hours at 25 C 77 F You can store for one month at 40 C 104 F System Req...

Page 187: ... away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 and RSS 102 of the IC radio frequency RF Exposure rules This equipment should be ...

Page 188: ...re stamped postcards and other official postal items bearing valid postage Government issued revenue stamps and securities issued according to legal procedure Exercise caution when copying the following items Private marketable securities stock certificates negotiable notes checks etc monthly passes concession tickets etc Passports driver s licenses warrants of fitness road passes food stamps tick...

Page 189: ...e the power light turns off and then unplug the power cord cImportant Unplug the power cord when the power light is off Otherwise the print head does not return to the home position causing the ink to dry and printing may become impossible 3 Disconnect all cables such as the power cord and USB cable 4 Remove all of the paper from the printer 5 Make sure there are no originals on the printer 6 Open...

Page 190: ...hown below 9 Pack the printer in its box using the protective materials When you use the printer again make sure you remove the tape securing the ink cartridge holder If print quality has declined the next time you print clean and align the print head Related Information Part Names and Functions on page 14 Checking and Cleaning the Print Head on page 127 Aligning the Print Head on page 129 User s ...

Page 191: ...oduct Epson support will be able to help you much more quickly if you give them the following information Product serial number The serial number label is usually on the back of the product Product model Product software version Click About Version Info or a similar button in the product software Brand and model of your computer Your computer operating system name and version Names and versions of...

Page 192: ...act points new product information and technical support e mail Epson Helpdesk Phone 1300 361 054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice Operators on the Helpdesk can aid you in installing configuring and operating your Epson product Our Pre sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or ...

Page 193: ...f computer operating system application programs and any information you feel is required Transportation of Product Epson recommends retaining product packaging for future transportation Help for Users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications drivers for download Frequently...

Page 194: ...ntly Asked Questions FAQs Latest versions of Epson product drivers Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 User s Guide Appendix 194 ...

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