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Epson WorkForce WF-M1560, User Manual

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Epson WorkForce WF-M1560 User Manual Download Page 179

Print head needs cleaning

• If there are no gaps, click

Finish

.

• If there are gaps or the pattern is faint, click

Clean

to clean the print head again.

If you don’t see any improvement after cleaning the print head up to 4 times, leave the product turned on
and wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, the ink
cartridge may be old or damaged and needs to be replaced.

Parent topic:

Print Head Cleaning

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Summary of Contents for WorkForce WF-M1560

Page 1: ...WF M1560 User s Guide ...

Page 2: ......

Page 3: ...mer Setting From the Control Panel 20 Changing the Sleep Timer Setting Windows 21 Changing the Sleep Timer Setting Mac OS X 22 Selecting Wireless Network Settings From the Control Panel 23 Loading Paper 25 Loading Paper for Documents 25 Loading Envelopes 28 Paper Loading Capacity 31 Available Epson Papers 31 Paper or Media Type Settings 32 Placing Originals on the Product 34 Placing Originals on t...

Page 4: ... 54 Selecting Default Print Settings Windows 55 Changing the Language of the Printer Software Screens 56 Changing Automatic Update Options 57 Printing with Mac OS X 58 Selecting Basic Print Settings Mac OS X 59 Print Quality Options Mac OS X 62 Selecting Page Setup Settings Mac OS X 62 Selecting Print Layout Options Mac OS X 63 Selecting Printing Preferences Mac OS X 64 Printing Preferences Mac OS...

Page 5: ...a Scan Area Professional Mode 92 Available Image Adjustments Professional Mode 95 Selecting a Scan Size Professional Mode 97 Image Preview Guidelines 100 Scan Resolution Guidelines 100 Selecting Scan File Settings 101 Available Scanned File Types and Optional Settings 102 Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture 103 Available Scan Settings Mac OS X Image Capture 105 Scanning Speci...

Page 6: ...he Fax Utility Mac OS X 133 Setting Up Speed Dial and Group Dial Lists 134 Setting Up Speed Group Dial Lists Using the Product Control Panel 135 Creating Speed Dial List Entries 135 Printing Your Speed Dial List 136 Creating Group Dial List Entries 137 Printing Your Group Dial List 139 Setting Up Speed Group Dial Lists Using the Fax Utility Windows 139 Setting Up Speed Group Dial Lists Using the F...

Page 7: ...ntenance 170 Print Head Nozzle Check 170 Checking the Nozzles Using the Product Control Panel 170 Checking the Nozzles Using a Computer Utility 173 Print Head Cleaning 176 Cleaning the Print Head Using the Product Control Panel 176 Cleaning the Print Head Using a Computer Utility 177 Print Head Alignment 180 Aligning the Print Head Using the Product Control Panel 180 Aligning the Print Head Using ...

Page 8: ...e But Nothing Copies 199 Product Makes Noise When It Sits for a While 199 Solving Paper Problems 199 Paper Feeding Problems 199 Paper Jam Problems 200 Document Jams in the Automatic Document Feeder 203 Paper Ejection Problems 207 Solving Problems Printing from a Computer 207 Nothing Prints 208 Product Icon Does Not Appear in Windows Taskbar 209 Error After Cartridge Replacement 209 Printing is Slo...

Page 9: ...of Original Image Appears in Scanned Image 222 Ripple Patterns Appear in an Image 222 Image is Scanned Upside Down 223 Scanned Image Colors Do Not Match Original Colors 223 Scan Area is Not Adjustable in Thumbnail Preview 223 Scanned Image Edges are Cropped 224 Solving Faxing Problems 224 Cannot Send or Receive Faxes 224 Cannot Receive Faxes with a Telephone Connected to Your Product 225 When to U...

Page 10: ...vironmental Specifications 237 Interface Specifications 237 Network Interface Specifications 237 Safety and Approvals Specifications 238 Notices 239 FCC Compliance Statement 239 Software Notices 241 Trademarks 245 Copyright Notice 245 libTIFF Software Acknowledgment 246 A Note Concerning Responsible Use of Copyrighted Materials 246 Default Delay Times for Power Management for Epson Products 246 Co...

Page 11: ...WF M1560 User s Guide Welcome to the WF M1560 User s Guide 11 ...

Page 12: ... the Control Panel The Sleep Timer Setting Up the Control Panel See these sections to set up the control panel for use Control Panel Buttons and Lights Changing LCD Screen Language Turning Off Control Panel Sounds Parent topic Product Basics Control Panel Buttons and Lights 1 The power button and the power light 2 The LCD screen 3 The arrow buttons and the OK button 12 ...

Page 13: ...he Start button Parent topic Setting Up the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the Menu button 2 Press the up or down arrow buttons to select Maintenance and press the OK button You see this screen 3 Press the up or down arrow buttons to select Language and press the OK button 4 Press the up or down arrow buttons to select a langua...

Page 14: ...e OK button You see this screen 3 Press the up or down arrow buttons to select Sound and press the OK button 4 Press the up or down arrow buttons to select the Off setting and press the OK button 5 Press the Menu button to exit Parent topic Setting Up the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top and Front Product Parts Inside ...

Page 15: ...Product Parts Top and Front 1 Edge guide 2 Sheet feeder 3 Paper support 4 Feeder guard 5 Output tray 6 Paper stopper 15 ...

Page 16: ...1 ADF cover 2 Automatic Document Feeder ADF 3 ADF edge guide 4 ADF input tray 5 ADF output tray 16 ...

Page 17: ...1 Document cover 2 Scanner glass 3 Control panel Parent topic Product Parts Locations 17 ...

Page 18: ...Product Parts Inside 1 Scanner unit 2 Ink cartridge holder in home position Parent topic Product Parts Locations 18 ...

Page 19: ...ic Product Parts Locations Scanning Copying and Faxing from the Control Panel You can scan copy and fax right from your product control panel Use the control panel to quickly scan a photo or document and save it on your computer You can even scan and send the file to a remote printer 19 ...

Page 20: ... sleep mode if it is not used for a period of time You can adjust the time period before sleep mode but increasing the time reduces the product s energy efficiency Changing the Sleep Timer Setting From the Control Panel Changing the Sleep Timer Setting Windows Changing the Sleep Timer Setting Mac OS X Parent topic Product Basics Changing the Sleep Timer Setting From the Control Panel You can use t...

Page 21: ...oftware to change the time period before the product enters sleep mode 1 Right click the product icon in the Windows taskbar and select Printer Settings 2 Click the Maintenance tab and select Printer and Option Information You see this window 3 Select the time period you want as the Sleep Timer setting 4 Click Send 5 When you see the time period you selected listed as the Current Printer Setting c...

Page 22: ...int Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 2 Click Printer Settings You see this window 3 Select the time period you want as the Sleep Timer setting 4 Click Apply 5 Close the P...

Page 23: ...or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings 1 Press the Wi Fi Setup button You see this screen 2 Press the OK button to select Wi Fi Setup Wizard 3 Press the up or down arrow buttons to select the name of your wireless network and press the OK button If you do not see your wireless network s name you can enter it manua...

Page 24: ... you finish entering characters press the OK button 5 Press 2 if you want to print a network status report or press 1 if not The WiFi light should now be on but not flashing Note If the WiFi light is off you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Related topics Solving Network Problems 24 ...

Page 25: ...nting you will do Loading Paper for Documents Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Flip the feeder guard forward 25 ...

Page 26: ...2 Raise the paper support and its extension pull out the output tray then raise the paper stopper 3 Slide the edge guide to the left 26 ...

Page 27: ...hese paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions If you use paper with binder holes load only one sheet at a time and use only thes...

Page 28: ...rent topic Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Flip the feeder guard forward 28 ...

Page 29: ...2 Raise the paper support and its extension pull out the output tray then raise the paper stopper 3 Slide the edge guide to the left 29 ...

Page 30: ...ip the feeder guard back Always follow these loading guidelines If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time Do not load envelopes above the arrow mark inside the edge guide Do not load envelopes that are curled folded or too thin or that have plastic windows Parent topic Loading Paper 30 ...

Page 31: ...tion Paper Matte Epson Brochure Flyer Paper Matte Double sided Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets User defined paper size of any type Any type of paper with binder holes Envelopes 10 envelopes Based on 20 lb 75 g m2 paper weight Do not load paper above the arrow mark inside the edge guide For two sided printing load up to 30 sheets Parent topic Loading ...

Page 32: ...tter 8 5 11 inches S041568 50 Paper Matte Double sided 216 279 mm Epson Presentation Paper Matte Letter 8 5 11 inches S041062 100 216 279 mm Legal 8 5 14 inches S041067 100 216 357 mm Epson Photo Quality Self adhesive A4 8 3 11 7 inches S041106 10 Sheets 210 297 mm Epson Iron on Cool Peel Transfer Letter 8 5 11 inches S041153 10 paper 216 279 mm Parent topic Loading Paper Paper or Media Type Setti...

Page 33: ...ion Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure Flyer Paper Matte Double sided Envelopes Envelope Note The settings listed here are available only when printing from your computer they do not apply to your product s control panel settings Parent topic Loading Paper Related references Paper Type Settings Copying 33 ...

Page 34: ...urface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover Caution Do not lift up the document cover so high that the scanner unit lifts at the same t...

Page 35: ...ntly to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi page original documents in the Automatic Document Feeder ADF Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or f...

Page 36: ...1 Slide the ADF edge guide outward 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 36 ...

Page 37: ...and top edge first The ADF light on the control panel turns on 4 Slide the ADF edge guide against the originals but not too tightly Parent topic Placing Originals on the Product Related references Automatic Document Feeder ADF Specifications 37 ...

Page 38: ...Related topics Copying Scanning Faxing 38 ...

Page 39: ... select when copying originals placed in the ADF your product may instruct you to copy using the scanner glass instead 2 Load the paper you want to print on Note Load only the recommended number of sheets 3 Press the Copy button You see this screen 4 To print more than one copy press the up or down arrow buttons to select the number up to 99 5 To change any of the print settings displayed on the L...

Page 40: ...g that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Epson Brochure Flyer Paper Matte Double sided Matte Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Pape...

Page 41: ...large Actual Size Copies at 100 size unless you select a different percentage as the Custom setting Auto Fit Page Automatically sizes the image to fit the selected paper size setting Legal Letter Automatically converts from legal size to letter size Custom Automatically sizes the image by the percentage you select as the Custom setting Paper Size Various sizes Selects the paper size for the copy p...

Page 42: ...tons to select ID Card Copy and press the OK button 6 To change the paper size setting press the up or down arrow buttons to select Paper Size press the OK button press the up or down arrow buttons to select your paper size and press the OK button again 7 When you are ready to copy press the Start button You see instructions on the LCD screen 8 Place your ID card facedown on the scanner glass 9 Pr...

Page 43: ...Parent topic Copying Related tasks Loading Paper for Documents Related topics Placing Originals on the Product 43 ...

Page 44: ...ith Windows Printing with Mac OS X Cancelling Printing Using a Product Button Related tasks Checking for Software Updates Printing with Windows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Prin...

Page 45: ... for details 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window 4 Select the size of the paper you loaded as the Document Size setting 5 Select the orientation of your document Note If you are printing an envelope select Landscape 45 ...

Page 46: ...ob before printing select Print Preview 12 To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite 13 To reduce noise during printing when you select Plain Paper Bright White Paper select Quiet Mode Print Quality Options Windows Multi Page Printing Options Windows Parent topic Printing with Windows Related references Paper or Media Type ...

Page 47: ...ngs button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting the 2 Sided Printing checkbox on the Main tab Note Double sided printing is only available when printing on plain paper in these sizes Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210...

Page 48: ...t a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the screen during printing Note The surface of the paper may smear during double sided printing Make sure the ink has dried before reloading the paper Double sided Printing Options Windows 48 ...

Page 49: ... a setting that orients double sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout...

Page 50: ...ng Select the Zoom to option to reduce or enlarge your document by a specific percentage Select the percentage in the menu 2 Select one of the following Tone Correction options Select Automatic to automatically adjust the brightness and contrast for your documents Select Custom and click the Advanced button to manually adjust the brightness and contrast settings Select Image Options and select Edg...

Page 51: ...stomize your print Custom Tone Correction Options Windows Image Options and Additional Settings Windows Header Footer Settings Windows Parent topic Printing with Windows Related tasks Printing Your Document Windows Custom Tone Correction Options Windows You can select any of the available options in the Tone Correction window to customize the image tone for your print job 51 ...

Page 52: ...age Options Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Additional Settings Options Rotate 180º Prints the image rotated 180º from its original orientation High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Hea...

Page 53: ...ing Additional Layout and Print Options Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 53 ...

Page 54: ...any of the available options on the screen to control your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing with Windows Printing Your Document Windows Once you have selected your print settings you are ready to save your settings and print 54 ...

Page 55: ... Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 55 ...

Page 56: ... printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab 56 ...

Page 57: ...ted the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Right click the product icon in the Windows taskbar 2 Select Software Update Settings You see this windo...

Page 58: ...u can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with Mac OS X You can print with your product using any Mac OS X printing program as described in these sections Selecting Basic Print Settings Mac OS X Selecting Page Setup Settings Mac OS X Selecting Print Layout Options Mac OS X Selecting Printing Preferences Mac OS X Printin...

Page 59: ... Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window You see the expanded printer settings window for your product 59 ...

Page 60: ...necessary Note If you do not see these settings in the print window check for them in your application before printing 6 Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 60 ...

Page 61: ...in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 9 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 61 ...

Page 62: ...our print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Fine For text and graphics with good quality and print speed Quality For text and graphics with increased quality and print speed High For text and graphics with high print quality Parent topic Selecting Basic Print Setti...

Page 63: ...icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with Mac OS X Selecting Print Layout Options Mac OS X You can select a variety of layout options for your document by selecting Layout from the pop up menu on the print window To print multiple pages on one sheet of paper select the...

Page 64: ...ll the print jobs you send to your product 1 In the Apple menu or the Dock select System Preferences 2 Select Print Fax or Print Scan select your product and select Options Supplies 3 Select Driver You see this screen 4 Select any of the available printing preferences 5 Click OK Printing Preferences Mac OS X Parent topic Printing with Mac OS X Printing Preferences Mac OS X You can select from thes...

Page 65: ... Speeds up printing but may reduce print quality Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software when ink is low Parent topic Selecting Printing Preferences Mac OS X Printing Your Document Mac OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checking Print Status Mac ...

Page 66: ...g click the print job and click or Delete To pause a print job click the print job and click or Hold To resume a print job click the paused print job and click or Resume To pause printing for all queued print jobs click Pause or Pause Printer To display other printer information click Settings or Supply Levels Parent topic Printing Your Document Mac OS X Cancelling Printing Using a Product Button ...

Page 67: ...sing the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as nec...

Page 68: ...uter you want to scan to 4 To scan to your computer you first need to select how you connected your product to your computer If your product is connected directly to your computer with a USB cable press the up or down arrow buttons to select USB Connection and press the OK button to begin scanning If your product is connected to your computer over a network press the up or down arrow buttons to se...

Page 69: ...tings scan and save the scanned image to a file Windows Double click the EPSON Scan icon on your computer desktop Mac OS X Open the Applications folder open the Epson Software folder and double click the EPSON Scan icon Note With Mac OS X 10 6 10 7 or 10 8 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjus...

Page 70: ...Parent topic Starting a Scan Related tasks Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture Related topics Selecting Epson Scan Settings 70 ...

Page 71: ... images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source ...

Page 72: ...Note Epson Scan may start in a mode other than Home Mode when you first access it Parent topic Starting a Scan Related tasks Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture 72 ...

Page 73: ...vels of control over your settings Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment options and preview and size your scanned image Professional Mode ...

Page 74: ...ng in Home Mode Scanning in Professional Mode Scanning in Office Mode When you scan in Office Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office Mode as the Mode settin...

Page 75: ...ches your original 3 Select the Document Source setting indicating where you placed your original Note If you are using the ADF remove any documents from the scanner glass 4 Select the Size and Orientation settings that match your original 75 ...

Page 76: ...m If the file was saved directly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Available Document Source Settings Office Mode Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related concepts Image Preview Guidelines Scan Resolution Guidelines Related...

Page 77: ...your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 77 ...

Page 78: ...eate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 78 ...

Page 79: ...can Otherwise only the area inside the currently selected marquee will be scanned To delete a marquee click the marquee then click the Delete Marquee icon 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Note Sel...

Page 80: ...ss and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Home Mode When you scan in Home Mode Epson Scan automatically ...

Page 81: ...2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 81 ...

Page 82: ...area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save sett...

Page 83: ...y You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 1 Do one of the following to select your scan area in the Preview image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and dra...

Page 84: ... Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 84 ...

Page 85: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 85 ...

Page 86: ...ts Home Mode You can select these Image Adjustments options in Epson Scan Home Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Document Type and Image Type setting Click the Brightness button to access additional settings Descreening Removes the ripple pattern that might appear in su...

Page 87: ...n in OCR Optical Character Recognition programs Parent topic Scanning in Home Mode Selecting a Scan Size Home Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 ...

Page 88: ...rag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned 88 ...

Page 89: ...for your custom scan size Parent topic Scanning in Home Mode Scanning in Professional Mode When you scan in Professional Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Pro...

Page 90: ...90 ...

Page 91: ...want to scan scan area 10 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 11 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 12 Click Scan You see the File Save Settings window 13 Change any of the necessary file save settings and click OK Epson Scan scans...

Page 92: ...uch as charts or graphs 8 bit Grayscale Select this setting for black and white photos Black White Select this setting for black text documents or line art Parent topic Scanning in Professional Mode Selecting a Scan Area Professional Mode You can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select...

Page 93: ...te icon to create a marquee dotted line on the preview image Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 93 ...

Page 94: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 94 ...

Page 95: ...will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Note Not all adjustment settings may be available depending on the Image Type setting Click the image adjustment icon to access addition...

Page 96: ...u can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the setti...

Page 97: ...n size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size list Note If you need to rotate the orientation of the target siz...

Page 98: ...rag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned 98 ...

Page 99: ... size click Save and click OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or Mac OS X icon next to the Target Size setting and select options as desired Scale Reduces or enlarges your image by the percentage you enter 99 ...

Page 100: ...c Selecting Epson Scan Settings Scan Resolution Guidelines If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by Epson Scan Follow these guidelines to determine the resolution setting you need You will enlarge the image as you scan it If you will enlarge the image using Epson Scan s Target Size setting...

Page 101: ...ur scan file on the File Save Settings window You can also select various optional settings that control how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the icon on the Epson Scan window 101 ...

Page 102: ...Optional Settings Parent topic Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the co...

Page 103: ...format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture With Mac OS X 10 6 10 7 10 8 you can scan with your product using an image editing application such as Image Capture Note With Mac OS X 10 6 10 7 or 10 8 in addition to scanning with Image Capture you can...

Page 104: ...Mode setting indicating where you placed your original if available Select any other scan settings as necessary 5 Select the folder in which you want to save your scanned file in the Scan To pop up menu 6 Click Scan 104 ...

Page 105: ...nly in your scanned image Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Restoration Restores the colors in faded photos automatically Parent topic Scanning with Mac OS X 10 6 10 7 10 8 Using Image Capture Scanning Special Projects Your product s scanning software offers various options to...

Page 106: ... Preview your image 6 When you finish selecting all your settings click Scan You see the File Save Settings window 7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window Click the Options button to access additional settings 106 ...

Page 107: ... the icons that appear on the bottom of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original an...

Page 108: ...Epson Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the color restored file in the selected fold...

Page 109: ...een Note With Mac OS X 10 6 10 7 or 10 8 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site ...

Page 110: ...ect Scanner window select your product and click OK Note Do not select a WIA option for your product it will not work correctly You see the scan settings window 6 Select your scan settings 7 Click Preview and adjust the area you want to scan if necessary 8 Click Scan Note To scan a multi page document select settings in the Multi Page Scanning section and click Scan for each page 9 When you are fi...

Page 111: ...n and save your document in Image Capture then open ABBYY FineReader open the Get Images From pop up menu and select File Select the conversion option you want to use then select your scanned file and follow the instructions on the screen Note With Mac OS X 10 6 10 7 or 10 8 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides add...

Page 112: ...nguage setting 5 Select the type of document you are going to scan Epson Scan starts in the last scan mode you used 6 Select your scan settings and click Scan Your document is scanned and you see the Epson Scan window while your document is converted to editable text 7 Click Close to close the Epson Scan window and Preview window if necessary 112 ...

Page 113: ...d File As window 8 Click the Save button The file is saved and then opened in an application associated with the file type you selected if available on your system Parent topic Convert Scanned Documents to Editable Text OCR 113 ...

Page 114: ... you turn off the product Received faxes Faxes scheduled to be sent later Faxes being transmitted automatically If you leave your product turned off for an extended period of time its clock may reset When you turn on your product again check the time on the clock and reset it if necessary Parent topic Faxing Related tasks Selecting the Date and Time Connecting a Telephone or Answering Machine You ...

Page 115: ... Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment DSL connection 115 ...

Page 116: ...1 Telephone wall jack 2 DSL filter 3 DSL modem ISDN connection one phone number 116 ...

Page 117: ...1 ISDN wall jack 2 Terminal adapter or ISDN router ISDN connection two phone numbers 117 ...

Page 118: ...1 ISDN wall jack 2 Terminal adapter or ISDN router 118 ...

Page 119: ...2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 119 ...

Page 120: ...an the number of rings your answering machine is set to answer a call Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Checking the Fax Connection Parent topic Faxing Related references Fax Sending...

Page 121: ...or down arrow buttons to select Check Fax Connection and press the OK button 6 Press the Start button Your product checks its fax connection and prints the results Note To cancel the connection check sheet press the Stop Reset button Note If errors are reported on the printed connection check try the solutions listed on it Parent topic Connecting a Telephone or Answering Machine Setting Up Fax Fea...

Page 122: ...tering Fax Header Information Entering Numbers and Characters for Faxing Selecting Fax Send and Receive Settings Selecting Fax Communication Settings Printing Fax Reports Restoring Default Fax Settings Fax Sending Receiving Options Fax Communications Options Fax Report Options Restore Default Settings Options Parent topic Setting Up Fax Features Selecting Your Country or Region Before faxing selec...

Page 123: ... will restore the fax settings to the default settings Parent topic Setting Up Fax Features Using the Product Control Panel Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format 1 Press the Menu button 2 Press the up or down arrow buttons to select Maintenance and press the OK button You see this...

Page 124: ...rwise select Winter Then press the OK button Note If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets the clock back one hour 10 Press the Menu button to exit Parent topic Setting Up Fax Features Using the Product Con...

Page 125: ...el to enter your fax number up to 20 characters You do not need to use dashes 10 Press the OK button to return to the Header menu 11 Press the Menu button to exit Parent topic Setting Up Fax Features Using the Product Control Panel Related tasks Entering Numbers and Characters for Faxing Entering Numbers and Characters for Faxing Follow these guidelines to enter numbers and characters for setting ...

Page 126: ...s to select Fax Settings and press the OK button You see this screen 4 Press the up or down arrow buttons to select Send Receive Setup and press the OK button 5 Press the up or down arrow buttons to change any of the available settings 6 Press the Menu button to exit Parent topic Setting Up Fax Features Using the Product Control Panel Related references Fax Sending Receiving Options Selecting Fax ...

Page 127: ...eports on your fax transmissions and print your speed and group dial lists Note You can also select to print a report automatically after a fax is sent by pressing the Fax button pressing the Menu button then selecting Fax Settings Send Receive Setup Last Transmission Report 1 Make sure paper is loaded in your product 2 Press the Fax button 3 Press the Menu button 4 Press the up or down arrow butt...

Page 128: ... necessary 1 Press the Menu button 2 Press the up or down arrow buttons to select Restore Default Settings and press the OK button You see this screen 3 Press the up or down arrow buttons to select one of the available options and press the OK button You see a confirmation screen 4 Select Yes or No Parent topic Setting Up Fax Features Using the Product Control Panel Related references Restore Defa...

Page 129: ...egal A4 Auto Reduction On Reduces size of incoming faxes to fit on the paper in the selected Paper Size Off Prints incoming faxes in original size or on multiple sheets if loaded paper size is smaller Last Transmission On Error Prints a report on the last transmitted fax only if a fax Report error occurs default setting On Send Prints a report on the last transmitted fax after every fax you send O...

Page 130: ...33 600bps Transmits faxes at 33 6 Kbps default setting Medium 14 400bps Transmits faxes at 14 4 Kbps Slow 9 600bps Transmits faxes at 9 6 Kbps Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax The default setting is 4 If Auto Answer is turned on and an answering machine is connected to the product make sure this setting is set higher than the number of rings your a...

Page 131: ...end Receive Setup and Communication screens Reset Fax Data Settings Erases the speed dial list group dial list header and fax log Reset Wi Fi Network Settings Restores all of the default network settings Reset All except Wi Fi Network Fax Settings Restores all of the default settings on the control panel except for the network and fax settings Reset All Settings Restores all of the default setting...

Page 132: ...2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted You see this window 132 ...

Page 133: ...nd select your fax settings using the FAX Utility for Mac OS X 1 Do one of the following Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select the FAX option for your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax...

Page 134: ...ting Up Speed Dial and Group Dial Lists You can set up a speed dial list of fax numbers so you can quickly select them for faxing You can also set up a group dial list to send a fax message to multiple speed dial numbers See these sections to set up speed dial and group dial lists Setting Up Speed Group Dial Lists Using the Product Control Panel Setting Up Speed Group Dial Lists Using the Fax Util...

Page 135: ...ries You can create a speed dial list of fax numbers to help you quickly send faxes Note You can create up to 60 speed dial and group dial entries combined 1 Press the Fax button 2 Press the Menu button 3 Press the up or down arrow buttons to select Fax Settings and press the OK button 4 Press the up or down arrow buttons to select Speed Dial Setup and press the OK button 5 Press the up or down ar...

Page 136: ... existing entry press the up or down arrow buttons to select Edit select the entry press the OK button and change the information To delete an entry press the up or down arrow buttons to select Delete select the entry press the OK button and confirm the deletion Parent topic Setting Up Speed Group Dial Lists Using the Product Control Panel Related tasks Entering Numbers and Characters for Faxing P...

Page 137: ...ol Panel Creating Group Dial List Entries You can create a group dial list after creating a speed dial list Each group dial list can include up to 30 fax numbers Note You can create up to 60 speed dial and group dial entries combined 1 Press the Fax button 2 Press the Menu button 3 Press the up or down arrow buttons to select Fax Settings and press the OK button 4 Press the up or down arrow button...

Page 138: ...want to add to the group and press the button to select it 10 Continue selecting speed dial entries as necessary 11 When you are finished press the OK button 12 Do the following as necessary To create additional entries select Create and repeat the steps above To edit an existing entry press the up or down arrow buttons to select Edit select the entry press the OK button and change the information...

Page 139: ...ess the OK button 5 Press the up or down arrow buttons to select Print Report and press the OK button You see this screen 6 Select Group Dial List and press the OK button 7 Press the Start button to print the report Parent topic Setting Up Speed Group Dial Lists Using the Product Control Panel Setting Up Speed Group Dial Lists Using the Fax Utility Windows You can set up your speed dial and group ...

Page 140: ...1 Do one of the following Windows 8 Navigate to the Start screen Windows other versions Click or Start Programs or All Programs EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product if prompted You see this window 140 ...

Page 141: ...4 Select Speed Dial Group Dial List You see this window 141 ...

Page 142: ...ry select Speed Dial enter a name and fax number and click OK To create a group dial entry select Group enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Speed Dial and Group Dial Lists 142 ...

Page 143: ...ac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select the FAX option for your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select the FAX option for your product and select Open Print Queue Select Utility 2 Doubl...

Page 144: ... a group dial entry select Group Dial enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 To import entries from your MacAddress book click the icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Speed Dial and Group Dial Lists Sending Faxes...

Page 145: ...the fax number or redialing the last dialed fax number 1 Place your original on the product for faxing 2 Press the Fax button 3 Do one of the following Use the numeric keypad to enter the fax number You can enter up to 64 characters Press the Redial Pause button to redial the last dialed fax number 4 If you need to change any fax settings press the Menu button press the up or down arrow buttons to...

Page 146: ...panel by selecting a speed dial or group dial entry from the list 1 Place your original on the product for faxing 2 Press the Fax button 3 Press the Speed Dial Group Dial button If you want to select a group dial entry press the button twice 4 Select the speed dial or group dial entry you want to use and press the OK button 5 Press 1 to select Yes if you want to enter an additional phone number th...

Page 147: ...r product displays a redialing message and will redial the number in a few minutes Parent topic Sending Faxes from the Product Control Panel Related tasks Selecting Fax Send and Receive Settings Related topics Setting Up Speed Dial and Group Dial Lists Placing Originals on the Product Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product y...

Page 148: ...ient s fax machine does not print in color your fax is automatically sent in black and white To cancel faxing press the Stop Reset button 7 Hang up the telephone After scanning your originals your product sends the fax Parent topic Sending Faxes from the Product Control Panel Related tasks Connecting a Telephone or Answering Machine Related topics Placing Originals on the Product Sending a Fax at ...

Page 149: ... Stop Reset button Your product scans your original and prompts you to place additional pages if necessary After scanning your originals your product dials the number and sends the fax at the specified time You cannot send additional faxes until the timed fax has been sent Note If the number is busy or there is a communication problem your product displays a redialing message and will redial the n...

Page 150: ...nces or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help 4 Select the Page Range as necessary Leave the Number of copies set to 1 5 Click Print If you re faxing for the first time you see a window like this one 150 ...

Page 151: ... For detailed instructions on using the Epson FAX Utility click Help 8 If you added a cover sheet to your fax select a cover sheet style enter your subject and comment information then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility Mac OS X You can send a fax from a Mac OS X printing program using the FAX Utility You can fax up to 100 pa...

Page 152: ...e your application s help utility for details 3 Select your product FAX option as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window 5 Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 6 Select Recipient Settings from the pop up menu You see this window 152 ...

Page 153: ... recipient Select a name or group from the Recipient List Enter a name company and fax number and click the button Click the icon and select a recipient from your address book 8 Select Fax Settings from the pop up menu You see this window 153 ...

Page 154: ...fax reception to Auto Answer mode If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax Make sure to load paper in your product and select your fax settings before receiving a fa...

Page 155: ... message that a connection has been made before hanging up Parent topic Receiving Faxes Related tasks Selecting Fax Send and Receive Settings Selecting Fax Communication Settings Receiving Faxes Manually You can set up your product to receive faxes manually by turning off Auto Answer mode To turn Auto Answer mode on or off press the Fax button press the Menu button then select Fax Settings Send Re...

Page 156: ...5 Press the OK button to print the fax Parent topic Receiving Faxes Related tasks Selecting Fax Send and Receive Settings Selecting Fax Communication Settings 156 ...

Page 157: ...on Ink Cartridges Removing and Installing the Ink Cartridge Replacing the Ink Cartridge Using a Computer Utility Check Cartridge Status Your product and its printing software will let you know when the ink cartridge is low or expended Checking Cartridge Status on the LCD Screen Checking Cartridge Status with Windows Checking Cartridge Status with Mac OS X Parent topic Replacing the Ink Cartridge C...

Page 158: ...idge Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status double click the product icon in the Windows taskbar then click the Details button in the window that appears You see a window like this 158 ...

Page 159: ...oken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see a window like this 159 ...

Page 160: ...nk Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing the Ink Cartridge 160 ...

Page 161: ...nu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue Select Utility 2 Select EPSON Status Monitor You see this window 161 ...

Page 162: ...We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The cartridge included with the printer is designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type f...

Page 163: ... are ready to replace it to prevent the print head nozzles from drying out Do not open the ink cartridge package until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If the ink cartridge is expended you see a message on the LCD screen Press the OK button then press 1 If you are replacing the cartridge before you see a message on the LCD...

Page 164: ...nner unit Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable inside the printer Caution Do not lift up the scanner unit when the document cover is open 164 ...

Page 165: ...3 Squeeze the tab on the cartridge and lift the cartridge straight up to remove it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it 165 ...

Page 166: ... of the reach of children 4 Before opening the new cartridge package shake it gently four or five times Caution Do not shake the cartridge after opening the package or ink may leak 5 Remove the cartridge from the package Caution Do not touch the green chip or the small window on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out ...

Page 167: ...e yellow tape from the cartridge Caution Do not remove any other labels or seals or ink will leak 7 Insert the new cartridge into the holder and push it down until it clicks into place 8 Lower the scanner unit 167 ...

Page 168: ...t or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Note If you replace a cartridge while copying a document on the scanner glass cancel printing and make sure your original is still placed correctly on the document table Then copy your original again Parent topic Replacing the Ink Cartridge Related concepts Purchase Epson Ink Cartridges R...

Page 169: ...elect your product and select Open Print Queue Select Utility You see a window like this 2 Click the Ink Cartridge Replacement icon and follow the on screen instructions to replace your ink cartridge Parent topic Replacing the Ink Cartridge Related concepts Purchase Epson Ink Cartridges 169 ...

Page 170: ...ogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if the ink cartridge is expended and may not be able to clean it when the cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Print Head Alignment Parent topic Adjusting Print Quality Related topics Replacing the Ink Cartridge Print Head Nozzl...

Page 171: ... buttons to select Maintenance and press the OK button You see this screen 4 Press the up or down arrow buttons to select Nozzle Check and press the Start button After the nozzle pattern prints you see this screen 5 Check the printed pattern to see if there are gaps in the lines Print head is clean 171 ...

Page 172: ...owing If there are no gaps press 1 to select Finish If there are gaps or the pattern is faint press 2 to select Head Cleaning 7 Follow the instructions on the screen to clean the print head check the nozzles and repeat the process as necessary 172 ...

Page 173: ...utility on your Windows or Mac computer 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utilit...

Page 174: ...5 Click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean 174 ...

Page 175: ...Print head needs cleaning 7 If there are no gaps click Finish If there are gaps or the pattern is faint clean the print head Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning 175 ...

Page 176: ...ozzle Check Related topics Replacing the Ink Cartridge Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 Press the Menu button 3 Press the up or down arrow buttons to select Maintenance and press the OK button You see this screen 4 Press the up or down arrow buttons to sel...

Page 177: ... Computer Utility You can clean the print head using a utility on your Windows or Mac computer 1 Make sure no product lights are indicating errors 2 Load a few sheets of plain paper in the product 3 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select...

Page 178: ...ution Never turn off the product during a cleaning cycle or you may damage it 6 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 7 Check the printed pattern to see if there are gaps in the lines Print head is clean 178 ...

Page 179: ...he print head again If you don t see any improvement after cleaning the print head up to 4 times leave the product turned on and wait at least 6 hours Then try cleaning the print head again If quality still does not improve the ink cartridge may be old or damaged and needs to be replaced Parent topic Print Head Cleaning 179 ...

Page 180: ...Print Head Using a Computer Utility Parent topic Print Head Maintenance Related concepts Print Head Cleaning Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Load a few sheets of plain paper in the product 2 Press the Menu button 3 Press the up or down arrow buttons to select Maintenance and press the OK button You see t...

Page 181: ...n the product 3 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 10 8 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select ...

Page 182: ...the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 7 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Path If you see ink on the back of a printout you can clean the paper path to remove any excess ink 1 Load a few sheets...

Page 183: ...panel to make a copy but without placing a document on the scanner glass 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality 183 ...

Page 184: ... alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it 1 Turn off the product 2 Unplug the power cable 3 Disconnect any connected cables 4 Remove all the paper 5 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner If you are using the ADF and...

Page 185: ...6 Open the ADF cover and use a soft dry lint free cloth microfiber is recommended to clean the rollers and the interior of the ADF 185 ...

Page 186: ...ere Caution During transportation and storage follow these guidelines Avoid tilting the product placing it vertically or turning it upside down otherwise ink may leak Leave the ink cartridge installed Removing the cartridge can dry out the print head and may prevent the product from printing 1 Turn off the product 2 Lift up the scanner unit and check to see if the ink cartridge holder is in the fa...

Page 187: ...bles 8 Close the output tray and paper support 9 Place the product in its original packing materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent to...

Page 188: ...Print Head Cleaning 188 ...

Page 189: ...ty Problems Solving Faxing Problems When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software Visit the driver download site at U S downloads or Canadian downloads You can also manually update the software by selecting Software Update here Right clicking the produc...

Page 190: ...ct off and then back on again If the error continues contact Epson for support A fax error has occurred A printer s ink pad is The ink pad is near the end of its service life Contact Epson for support To nearing the end of its continue printing press the OK button service life A printer s ink pad is at The ink pad is at the end of its service life Turn off the product and contact the end of its se...

Page 191: ...een 5 Press the up or down arrow buttons to select Nozzle Check and press the OK button 6 Press the Start button After the nozzle pattern prints you see this screen 7 Do the following depending on the results of the product check If the page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable so...

Page 192: ...Default Settings and press the OK button You see this screen 3 Press the up or down arrow buttons to select one of these options and press the OK button Reset Fax Send Receive Settings Restores all of the default fax settings on the Send Receive Setup and Communication screens Reset Fax Data Settings Erases the speed dial list group dial list header and fax log Reset Wi Fi Network Settings Restore...

Page 193: ...o see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Related topics Replacing the Ink Cartridge Software Installation Problems If you have problems while installing your product software try these solutions Make sure your product is turned on and any necessary cables are securely connected at both ends If you still have proble...

Page 194: ...en Language Turning Off Control Panel Sounds Solving Network Problems Check these solutions if you have problems setting up or using your product on a network Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own back...

Page 195: ...your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network name manually If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your ...

Page 196: ...ssly via EpsonNet Setup and the WiFi light on your product is not solid green make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described ...

Page 197: ...t start Epson Scan for scanning over a network try these solutions If you are scanning a large original at a high resolution a network communication error may occur Try scanning again at a lower resolution If network communication was interrupted while starting Epson Scan exit Epson Scan wait a few seconds and restart it If Epson Scan cannot restart turn off your product turn it back on and try re...

Page 198: ...Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the Menu button 2 Press the up or down arrow buttons to select Wi Fi Network Settings and press the OK button 3 Press the up or down arrow buttons to select Print Wi Fi Network Status Sheet and press the Start button to print the network st...

Page 199: ... Problems Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions If paper does not feed for printing remove it Then reload it in the sheet ...

Page 200: ... any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems Document Jams in the Automatic Document Feeder Paper Loading Capacity Related topics Loading Paper Paper Jam Problems If paper has jammed inside the product follow these steps 1 Cancel the print job from your computer if necessary 2 Gently pull out any jammed paper f...

Page 201: ...Caution Do not touch the flat white cable inside the printer Caution Do not lift up the scanner unit when the document cover is open 201 ...

Page 202: ...4 Remove any jammed paper or torn pieces 202 ...

Page 203: ...r loading instructions when you load new paper Parent topic Solving Paper Problems Related references Document Jams in the Automatic Document Feeder Related topics Loading Paper Document Jams in the Automatic Document Feeder If paper has jammed in the automatic document feeder ADF follow these steps 1 Remove your originals from the ADF 2 Open the ADF cover 3 Remove any jammed paper 203 ...

Page 204: ...1 ADF cover 2 Paper feeder Caution Do not remove paper jammed inside the ADF without opening the cover or you could damage the ADF 4 Leave the ADF cover open then lift the paper feeder 204 ...

Page 205: ...1 ADF cover 2 Paper feeder 5 Remove any jammed paper or torn pieces 205 ...

Page 206: ...6 Lower the paper feeder but don t close the ADF cover 7 Raise the ADF input tray 8 Carefully remove any jammed paper 9 Lower the ADF input tray and reload your originals 206 ...

Page 207: ...cel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Document Jams in the Automatic Document Feeder Related tasks Cancelling Printing Using a Product Bu...

Page 208: ...evices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes ...

Page 209: ...ance tab 4 Click the Extended Settings button 5 Select Enable EPSON Status Monitor 3 then click OK 6 Click the Monitoring Preferences button 7 Click the Register the shortcut icon to the taskbar checkbox 8 Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you replace a...

Page 210: ...rinting continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minutes then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high spe...

Page 211: ...ation Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on Epson Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional La...

Page 212: ...epts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Selecting Printing Preferences Mac OS X Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer software Make sure you selected t...

Page 213: ...ht click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Make sure your product is selected as the printer in your printing program If your...

Page 214: ...Align the print head Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related concepts Print Head Alignment Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print qual...

Page 215: ...gn the print head You may need to replace the ink cartridge Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings Mac OS X Selecting Print Lay...

Page 216: ...int that side first Make sure the ink has dried before reloading the paper to print on the other side Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head Clean the paper path Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product...

Page 217: ...your product Align the print head Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings Mac OS X Cleaning the Paper Path Related topics Loading Paper Replacing the Ink Cartrid...

Page 218: ...ting Preferences Mac OS X Related topics Loading Paper Solving Scanning Problems Check these solutions if you have problems scanning with your product Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent topic Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly try these solutions Make sure your computer has adeq...

Page 219: ...on Scan Settings Windows 8 Navigate to the Start screen and select EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button Windows other versions Click or Start All Programs or Programs EPSON EPSON Scan EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button Mac OS X Open the Applications folder click Epson Sof...

Page 220: ...e Appears in Scanned Image Ripple Patterns Appear in an Image Image is Scanned Upside Down Scanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic Solving Problems Related topics Solving Print Quality Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these solution...

Page 221: ...aight lines in an original appear crooked in a scanned image make sure to place your original straight when you scan it Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry try these solutions Make sure your original is not wrinkled or warped This may prevent the original from...

Page 222: ...of your computer monitor Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image place a piece of black paper on the back of the original and scan it again Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an...

Page 223: ...nta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in your scanned image adjust these Epson Scan settings if available and try scanning again Change the Image Type setting and experiment with different combinatio...

Page 224: ...ed to Your Product Parent topic Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes try these solutions Make sure the recipient s fax machine is turned on and working Make sure paper is loaded correctly in your product Make sure Auto Answer mode is turned on to receive faxes automatically Check your product control panel to see if this mode is turned on Check that the...

Page 225: ...smission will work when using VoIP If your phone line includes voice mail answering services calls or faxes may be inadvertently received by your voice mail service Parent topic Solving Faxing Problems Related tasks Receiving Faxes Automatically Auto Answer Connecting a Telephone or Answering Machine Checking the Fax Connection Printing Fax Reports Selecting Fax Communication Settings Related topi...

Page 226: ...indow click Yes or Continue Select your product again if necessary then select OK and click Yes to confirm the uninstallation Windows other versions Click or Start and select All Programs or Programs Select EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK The...

Page 227: ...ou find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstaller utility visit the Epson download site U S downloads or Canadian downloads 2 Follow the instructions on the screen to install the Uninstaller utility 3 Quit all applications currently running on your Mac 4 Double click the Uninstaller icon 5 Select the checkbox for each software pro...

Page 228: ...se Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and A...

Page 229: ...er ADF Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications EPEAT Registration This product is EPEAT registered at the Bronze level For more information see EPEAT sp...

Page 230: ...oftware your Mac should use one of these operating systems Mac OS X 10 5 8 Mac OS X 10 6 x Mac OS X 10 7 x Mac OS X 10 8 x Note Visit Epson s support website at www epson com support U S or www epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Printing Specifications Paper path Rear paper feed top entry Sheet feeder capacity ...

Page 231: ...0 and 9600 dpi 50 to 4800 dpi in 1 dpi increments Image data 16 bits per pixel per color internal 8 bits per pixel per color external maximum Light source LED Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter legal or A4 size Paper type Plain paper Paper weight 17 lb 64 g m2 to 24 lb 95 ...

Page 232: ...on mode Speed dial group dial numbers Up to 60 combined Page memory Up to 180 ITU T No 1 chart Redial 2 times with 1 minute interval Interface RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of a...

Page 233: ... 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 357 mm Paper types Plain paper and paper distributed by Epson Thickness 0 003 0 08 mm to 0 004 inch 0 11 mm Weight 17 lb 64 g m2 to 24 lb 90 g m2 Envelopes Size No 10 4 1 9 5 inches 105 241 mm Paper types Plain paper Weight 20 lb 75 g m2 to 24 lb 90 g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderle...

Page 234: ...Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum Envelopes 234 ...

Page 235: ... is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Black Cartridge life Opened package 6 months Unopened package do not use if the date on the package has expired Temperature Storage 4 to 104 ºF ...

Page 236: ... 5 8 kg without ink cartridge and power cord Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50 60 Hz Input frequency range 49 5 60 5 Hz Rated current 0 5 0 3 A Power consumption Standalone copying mode 11 W ISO IEC24712 Ready mode 4 5 W Sleep mode 2 3 W Power off mode 0 3 W Parent topic Technica...

Page 237: ...ions Interface type Hi Speed USB Device Class for computers Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard IEEE 802 11 b g n Security WPA PSK TKIP AES WPA2 compliant WEP 64 128 bit Frequency band 2 4 GHz Communication mode Infrastructure mode Ad hoc mode Note Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase...

Page 238: ...d RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the ...

Page 239: ...provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should n...

Page 240: ...ler The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other i...

Page 241: ...terfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users 1 This product meets the applicable Industry Canada technical specifications 2 The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may con...

Page 242: ...r Printer Software CD 4 OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com 5 The license terms of each open source software program are described in OSS pdf on your Printer Software CD 6 The list of open source software progra...

Page 243: ...ware program Bonjour which applies the terms and conditions provided by owner of the copyright to the Bonjour Net SNMP license This printer product includes the open source software program Net SNMP which applies the terms and conditions provided by owner of the copyright to the Net SNMP OpenSSL License Original SSLeay License This printer product includes t he open source software program OpenSSL...

Page 244: ...he terms and conditions provided by owner of the copyright to the libncurses busybox license This printer product includes the open source software program busybox 1 2 2 1 which applies the terms and conditions provided by owner of the copyright to the busybox linux ftpd license This printer product includes the open source software program linux ftpd 0 17 which applies the terms and conditions pr...

Page 245: ...n as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply wit...

Page 246: ... SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning R...

Page 247: ...Copyright Attribution 2013 Epson America Inc 6 13 CPD 38090R2 Parent topic Copyright Notice 247 ...

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