59
Error code and message
Solution
E12
Confirm the following
-Entered security key/password is correct
-Index of the security key/password is set to
the first number
-IP address, subnet mask, or default
gateway setup is correct
Contact your network administrator for
assistance.
Make sure other devices on the network are turned on and
do the following:
• Make sure the IP address, subnet mask, and default
gateway addresses are correct, if you are entering them
manually.
• Confirm that the subnet mask and default gateway
addresses for other devices are the same.
• Make sure the IP address does not conflict with other
devices.
If you still cannot connect to your product, do the
following:
• Turn off your router or access point, wait about 10
seconds, and turn it on again.
• Download and install your product software again to
reset your network settings.
• If your router or access point uses WEP security with
several registered passwords, make sure that the first
registered password is set on your product.
E13
Confirm the following
-Entered security key/password is correct
-Index of the security key/password is set to
the first number
-Connection and network setup of the PC
or other device is correct
Contact your network administrator for
assistance.
Make sure your router, access point, and/or hub are
turned on. Also make sure the TCP/IP setup on your
router, access point, and/or hub is not set manually; this
may cause your product's network settings to differ from
the manually setup devices.
If you still cannot connect to your product, do the
following:
• Turn off your router or access point, wait about 10
seconds, and turn it on again.
• Download and install your product software again to
reset your network settings.
• If your router or access point uses WEP security with
several registered passwords, make sure that the first
registered password is set on your product.
Summary of Contents for WF-3720 series
Page 1: ...WF 3720 WF 3730 WF 4720 WF 4730 Series User s Guide ...
Page 2: ......
Page 18: ...18 3 Select General Settings 4 Select Basic Settings 5 Select Date Time Settings ...
Page 29: ...29 Product Parts Inside 1 Document cover 2 Scanner glass 3 Control panel ...
Page 68: ...68 1 Pull out the paper cassette 2 Slide the edge guides outward ...
Page 86: ...86 1 Open the document cover ...
Page 152: ...152 You see an Epson Scan 2 window like this ...
Page 154: ...154 You see an Epson Scan 2 window like this ...
Page 156: ...156 You see this window ...
Page 254: ...254 Related tasks Loading Paper in the Cassette ...
Page 256: ...256 5 Open the document cover ...
Page 258: ...258 8 Open the ADF cover ...