Epson SureColor F9200 User Manual Download Page 220 | Manualshive

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Nozzle Check Pattern Prints Incorrectly
Print Head Nozzles Remain Clogged
Overall Print Quality Is Poor
Printed Media is Stained or Marred
Image is not Positioned Correctly on the Media

Parent topic:

Solving Problems

Nozzle Check Pattern Prints Incorrectly

If the nozzle check pattern does not print correctly, try these solutions:

• Clean the print head and print the check pattern again.

• If the printer has not been used for a long time, nozzles may be dried and clogged. Turn the printer on

at least once every two weeks to prevent the nozzles from clogging.

Parent topic:

Solving Print Quality Problems

Related references

Print Head Nozzles Remain Clogged

Related tasks

Checking for Clogged Print Head Nozzles
Cleaning the Print Head

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Summary of Contents for SureColor F9200

Page 1: ...Epson SureColor F9200 User s Guide ...

Page 2: ......

Page 3: ...ia 20 Storing Your Printer 20 Media Handling 22 Media Handling Precautions 22 Loading Media 23 Viewing and Changing Media Settings 41 Saving Sets of Media Settings 42 Printable Area and Media Size Checking 43 Printing the Amount of Media Remaining 45 Aligning the Print Head 46 Adjusting the Media Feed 47 Adjusting the Media Feed During Printing 49 Adjusting Heating and Drying During Printing 50 Cu...

Page 4: ...Maintenance Precautions 92 Cleaning the Front Cover 93 Using Ink Cleaner 95 Moving the Print Head for Maintenance 96 Stirring High Density Black Ink 97 Replacing the Ink and Chip Unit 101 About Ink and Chip Unit Replacement 101 Ink and Chip Unit Precautions 102 Replacing the Chip Unit and Refilling Ink 103 Print Head Maintenance 116 Checking for Clogged Print Head Nozzles 117 Cleaning the Print He...

Page 5: ...ng Problems 178 Product Status Messages 178 Solving Printer Problems 181 Printer Does Not Turn On 181 LCD Screen Shuts Off 181 After Heater Shuts Off 182 Forgot the Administrator Password 182 Red Light Shines Inside the Printer 182 Solving Printing Problems 182 Nothing Prints 183 Cannot Print Over a Network 183 Print Head Moves But Nothing Prints 184 Media is Creased 184 Printing Continues After M...

Page 6: ...Specifications 227 Electrical Specifications 227 Environmental Specifications 228 Dimension Specifications 228 Interface Specifications 228 Ink Pack Specifications 229 Media Specifications 229 Safety and Approvals Specifications 230 Notices 231 Important Safety Instructions 231 General Product Safety Instructions 231 Ink Pack Safety Instructions 233 FCC Compliance Statement 233 Software License Te...

Page 7: ...Epson SureColor F9200 User s Guide Welcome to the Epson SureColor F9200 User s Guide 7 ...

Page 8: ...our documentation Warnings must be followed carefully to avoid bodily injury Cautions must be observed to avoid damage to your equipment Notes contain important information about your printer Tips contain additional printing information Parent topic Introduction to Your Printer Printer Part Locations Check the printer part illustrations to learn about the parts on your printer Product Parts Top an...

Page 9: ...t Parts Top and Sides 1 Maintenance cover left 2 After heater 3 Media guide bar 4 Handle 5 Roll core holder 6 Roll core holder locking screw 7 Roll support 8 Auto switch 9 Manual switch 10 Adjustment screw 9 ...

Page 10: ...tle 16 Ink splash guard 17 Waste ink tube 18 Ink tank 19 Heat shield 20 Slider chip holder 21 Lock lever 22 Chip unit check lamp 23 Stirring stick 24 AC inlet 1 AC inlet 2 25 LAN port 26 USB port 27 Maintenance cover right 28 Media loading lever 29 Alert lamp 30 Control panel 31 Front cover 10 ...

Page 11: ...Slider Chip Holder Parts 1 Slider 2 Ink inlet cover 3 Chip unit LAN Port Parts 11 ...

Page 12: ...t orange 3 Status light Red 100Base TX Green 1000Base T Parent topic Printer Part Locations Product Parts Inside 1 Print head 2 Media holding plate 3 Cutter groove 4 Pressure rollers 5 Platen 6 Wiper cleaners 7 Anti drying caps 12 ...

Page 13: ...Wipers Parent topic Printer Part Locations Product Parts Back 1 Drive switch 2 Roll holder 3 Roll holder fixing screw 4 Spacer 5 Lift lever 6 Loading guide 7 Roll support 8 Handle Parent topic Printer Part Locations 13 ...

Page 14: ...Control Panel Parts 1 The power button 2 The power light 3 The media setup button 4 LCD screen 5 The Menu button 6 The back button 7 The left and right arrow buttons 14 ...

Page 15: ...enance button 12 The pause cancel button 13 The media feed button LCD Screen Display 1 Status messages 2 Heater temperature status Heater is the selected temperature Heater has not yet reached the selected temperature 3 Feed adjustment information if you have entered a value during printing 15 ...

Page 16: ...to warning or error status right if necessary The ink color is shown below 2 HDK High Density Black Y Yellow M Magenta C Cyan Chip unit error check the displayed message and clear the error Chip unit is incompatible or the printer does not recognize it or the slider is unlocked Check the displayed chip unit message When not flashing check the ink level in the ink tank then replace the chip unit an...

Page 17: ...eplacement Parts You can purchase genuine Epson ink packs paper and accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Caution Using ink from an non genuine ink pack may result in a malfunction Epson shall not be held responsible for any damages or problems with the product that may occur when using non genuine ink packs Consumable Part number...

Page 18: ...eep the printer out of direct sunlight Do not install the printer next to heat sources or directly in the path of exhaust from a ventilator or air conditioner Failure to observe this precaution could result in the print head nozzles drying out and clogging Make sure the product work space is kept free of dust or lint that could damage your product or clog the print head nozzles Use the product in ...

Page 19: ...ng Parent topic Printer Usage Guidelines Related references Environmental Specifications Handling Ink Packs and Ink Tanks Follow these guidelines as you handle the ink packs and ink tanks Do not remove the ink tanks Ink tanks are calibrated at installation and removing them can decrease their functionality Do not place items on an ink tank or subject the ink tanks to strong impacts or the tank may...

Page 20: ...inal packaging to prevent deterioration Parent topic Printer Usage Guidelines Storing Your Printer Follow these guidelines if you need to store your printer for a long period If the printer is not used for an extended period of time with the power off clean the print head nozzles Turn the printer on at least once every two weeks to automatically clean the print head and prevent the nozzles from cl...

Page 21: ...t with an anti static cloth or other cover The print head nozzles can become clogged if fine dust gets on the print head and you may not be able to print properly Store the printer on a level surface do not store it on angle on its end or upside down Parent topic Printer Usage Guidelines Related references Where to Get Help Related tasks Cutting Media 21 ...

Page 22: ... Reel Media Handling Precautions Follow these guidelines as you load media in your product and remove printed media Be careful when you touch the heaters and media holding plates they may be hot and could burn you Take care not to trap your fingers when opening and closing the front cover Do not rub your hands along the edges of the media the sharp edges could cut you Media is very heavy so use at...

Page 23: ...oll or use a different roll Parent topic Media Handling Loading Media Before loading media in your printer review and follow the media handling guidelines for the best results Caution Wait until just before printing to load media This avoids creases in the media that may be caused by the pressure rollers Creased wavy or curled media could cause it to jam inside the printer or contact the print hea...

Page 24: ...front cover grasp the tabs on the media holding plates and slide them out of the way Note Move the media holding plates as shown or your media may be damaged or not load into the printer 3 Close the front cover 24 ...

Page 25: ...ers wider than your media width Then center the roll supports between the roll holders Note If the right holder handle shaft is not visible rotate the handle forward until it stops or the media cannot load properly 5 Note which way the printable side of the media is rolled Printable side out 25 ...

Page 26: ...Printable side in 6 Place your media on the roll supports temporarily 26 ...

Page 27: ... media with the position for that media on the label beneath the roll Note If the label is missing the loading position you need mark it on the label Be sure to select the correct roll type setting on the product control panel 27 ...

Page 28: ...e product raise the lift lever to lift the media into position Then firmly push the roll holder onto the roll core Note If your roll is too small to lift into place with the lift lever lift it onto the roll holders by hand 28 ...

Page 29: ...9 Tighten the roll holder fixing screw until it no longer turns 29 ...

Page 30: ...10 On the right side of the product raise the lift lever to lift the media into position Then firmly push the roll holder onto the roll core 30 ...

Page 31: ...he roll holder twice to securely insert it into the roll core Note Make sure the roll holder is fully inserted into the roll core or media may not feed correctly and slip during printing or cause banding in your printouts 31 ...

Page 32: ...12 Tighten the roll holder fixing screw until it no longer turns Note Make sure the fixing screw is fully secured or the roll holder may move during printing causing banding in your printouts 32 ...

Page 33: ...n do not turn the handle further or you may damage the roll holder If part A remains visible after turning the handle fully rewind the handle loosen the fixing screw and reload the right side of the roll on the product 14 Make sure that the left and right sides of the media roll are aligned and realign them if necessary 33 ...

Page 34: ...15 Raise the media loading lever 16 Insert the approximately 11 8 inches 30 cm of media into the opening in the product then lower the media loading lever 34 ...

Page 35: ...ome portion of the square on the loading guide label as shown here Note If the media does not pass over the square marked on the label reverse these steps to remove the media and load it again Do not reposition the roll holders while your media is loaded 35 ...

Page 36: ...18 On the front of the product open the front cover 19 Hold the media in the center and raise the media loading lever 20 Pull the media straight forward to the leading edge of the after heater 36 ...

Page 37: ...the media to the edge of the front cover Then make sure the media is fed straight and taut For printable side out media press the up arrow button For printable side in media press the down arrow button Note For best results press the right arrow button on the control panel to set the Media Suction setting to 2 37 ...

Page 38: ...23 Open the front cover 24 Lower the media loading lever to hold the media in place 38 ...

Page 39: ... holding plates on both sides and move the plates to the edges of the media Caution If your media is more than 0 02 inch 0 4 mm thick leave the media holding plates on the sides of the product or they could damage the print head 39 ...

Page 40: ...ure to correctly position the media holding plates as shown here or your printouts may contain banding uneven tint or stripes Do not use the media holding plates if the sides of your printouts are smudged or torn 27 Close the front cover 28 Select your media settings on the control panel Parent topic Media Handling 40 ...

Page 41: ...the media you loaded press the up or down arrow button to select Keep Settings Above and press the OK button If you need to change the media settings press the up or down arrow button to select Change Settings and press the OK button 2 If you want your product to calculate the amount of media remaining based on the length of the roll and the amount already printed and display the approximate resul...

Page 42: ...Parent topic Media Handling Related references Media Setup Menu Settings Related tasks Saving Sets of Media Settings Saving Sets of Media Settings You can store sets of media settings for each type of media you use This lets you quickly select all the necessary settings whenever you print on that media type The media settings include the options selected and stored for each media bank or RIP setti...

Page 43: ... the Media Size Check setting is turned on your product automatically detects the left and right edges of the media within 0 2 inches 5 mm as long as the media holding plates are attached correctly When the Media Size Check setting is turned off your product uses the longest scale on the after heater label shown here as the standard position for the right edge of the media The left edge of the med...

Page 44: ...this margin in the RIP software to 0 2 inch 5 mm and above if you set it below 0 2 inch 5 mm it is changed to 0 2 inch 5 mm to maintain feeding accuracy The margin differs based on how far the media was pulled during loading 3 Left margin3 4 You select this margin as the Side Margin Left setting on the product control panel The default setting is 0 2 inch 5 mm but you can select from 0 12 inch 3 m...

Page 45: ...facturer for more information 4 When using the media holding plates leave margins of at least 0 4 inch 10 mm to avoid printing over the plates If the total of the print data width and left and right margins exceeds the printable area a portion of the print data will not print Parent topic Media Handling Related references Printer Setup Menu Settings Printing the Amount of Media Remaining After you...

Page 46: ...hen press the OK button 5 Press the up or down arrow button to select Head Alignment and press the OK button 6 Press the up or down arrow button to select one of these adjustment methods and press the OK button If you are printing bidirectionally on your media select the Manual Bi D setting If the print quality has not improved repeat the steps here and select the Manual Dual Head setting If you n...

Page 47: ...ed If your printouts contain horizontal banding uneven tint or stripes you need to adjust the feed of the media You do this by printing and examining a test pattern and then selecting the feed adjustments you need Adjust the feed using the same media type and print conditions you use for printing For example if you are using the auto take up reel you should use it during feed adjustment You may ne...

Page 48: ...r the currently loaded media Then press the OK button 5 Press the up or down arrow button to select Feed Adjustment and press the OK button 6 Press the up or down arrow button to select a test pattern and press the OK button The longer the pattern the more accurate the adjustment Your product prints a test pattern and automatically feeds the media to viewing position 7 Measure the distance between...

Page 49: ...select the final test pattern number the control panel returns to its ready status Adjusting the Media Feed During Printing Parent topic Media Handling Related references Media Setup Menu Settings Adjusting the Media Feed During Printing Follow the steps here to adjust the feed during printing without printing a test pattern 1 During printing press the media feed button The product control panel d...

Page 50: ...during printing Note If the room temperature is too low and a print job with high ink density or a small number of print passes is sent the print job may pause while the heater warms up 1 During printing press the heat dry menu button 2 Press the up or down arrow button to change the heater temperature 3 Press the OK button 4 Hold down the back button until Ready appears on the product control pan...

Page 51: ...s fed beyond the cutting groove on the product then open the front cover Note If you printed the amount of media remaining onto your media press the up arrow button to rewind the media as necessary to keep this information with the unprinted roll 51 ...

Page 52: ...ates and slide them out of the way 4 Use your cutting tool to cut the media along the cutting groove 5 Do one of the following If you are not using the auto take up reel reverse the media loading steps to remove the media from the product 52 ...

Page 53: ...reel depending on the printable side of the media Move the switch to the position for printable side out media Move the switch to the position for printable side in media 7 Remove the take up roll from the product Parent topic Media Handling Using the Auto Take up Reel See these sections to use the auto take up reel with your product 53 ...

Page 54: ... auto take up reel for media with the printable side in on the left or printable side out on the right It is best to do the following when using the auto take up reel Use media that is 36 inches 91 44 cm or wider Load media with the printable side in Use a take up roll core that is the same width as your media so the core does not bend or take up media incorrectly Parent topic Using the Auto Take ...

Page 55: ...1 Move the Auto switch to the off position 55 ...

Page 56: ...2 Press and hold the down arrow button until the edge of the loaded media reaches the roll core holder Note Always use the down arrow button to feed loaded media or the media may twist during take up 56 ...

Page 57: ...e roll core holders wider than your media Then center the roll supports between the roll core holders Note If the left roll core holder handle shaft is not visible rotate the handle as shown here until it stops or the roll core cannot take up media properly 57 ...

Page 58: ...4 Align the right roll core holder with the right edge of the media and tighten the locking screw 5 Insert the roll core onto the right roll core holder 58 ...

Page 59: ...h the center of the roll core holder twice to securely insert it into the roll core 8 Confirm that the roll core and the edges of the media are aligned If they are misaligned loosen the right roll core holder locking screw and repeat these steps to attach the roll core again 59 ...

Page 60: ...9 Tighten the left roll core holder locking screw to secure the roll core holder in place 60 ...

Page 61: ...oosen the fixing screw and reload the roll core on the auto take up reel Parent topic Using the Auto Take up Reel Take Up with the Printable Side In After attaching the roll core on the auto take up reel follow these steps to take up media with the printable side in 1 Guide your loaded media over the media guide bar and behind the roll core then attach the media to the roll core with tape as shown...

Page 62: ...ape Then pull the media to each side as you attach the tape on each side Note Make sure the media lays flat across the roll core without any gaps If necessary add more tape or reattach the tape so the media is taken up correctly 62 ...

Page 63: ...2 Press the down arrow button on the control panel to feed enough media for it to wrap once around the roll core 63 ...

Page 64: ...3 Confirm that the Auto switch is set to the off position then set the Manual switch to the position to wind the media around the roll core 64 ...

Page 65: ...e the media is taut and loads evenly on both sides Note If the media is looser on one side than the other the media cannot be taken up correctly Repeat these steps to reload the media on the auto take up reel 65 ...

Page 66: ...5 Confirm that the tension is even by lightly tapping the media on both sides as shown here 6 Also confirm that the edges of the media are aligned with the media already taken up on the roll core 66 ...

Page 67: ... Using the Auto Take up Reel Take Up with the Printable Side Out After attaching the roll core on the auto take up reel follow these steps to take up media with the printable side out 1 Guide your loaded media through the front of the media guide bar and on top of the roll core then attach the media to the roll core with tape as shown here Begin with the center piece of tape pulling 67 ...

Page 68: ...hing the tape Then pull the media to each side as you attach the tape on each side Note Make sure the media lays flat across the roll core without any gaps If necessary add more tape or reattach the tape so the media is taken up correctly 68 ...

Page 69: ...2 Press the down arrow button on the control panel to feed enough media for it to wrap once around the roll core 69 ...

Page 70: ...3 Confirm that the Auto switch is set to the off position then set the Manual switch to the position to wind the media around the roll core 70 ...

Page 71: ...e the media is taut and loads evenly on both sides Note If the media is looser on one side than the other the media cannot be taken up correctly Repeat these steps to reload the media on the auto take up reel 71 ...

Page 72: ...5 Confirm that the tension is even by lightly tapping the media on both sides as shown here 6 Also confirm that the edges of the media are aligned with the media already taken up on the roll core 72 ...

Page 73: ...ia and repeat these steps to reload it on the auto take up reel 7 Move the Auto switch to the position Parent topic Using the Auto Take up Reel Removing Media from the Auto Take up Reel After printing on media loaded on auto take up reel follow these steps to remove it 73 ...

Page 74: ...1 Move the Auto switch to the off position 2 Cut the media and roll the cut end onto the auto take up reel 74 ...

Page 75: ...the roll core holder on the auto take up reel rotate the handle as shown here 4 While supporting the left side of the media roll loosen the left roll core holder locking screw and remove the roll core holder from the roll 75 ...

Page 76: ...5 Lower the media roll onto the roll support 6 While supporting the right side of the media roll loosen the right roll core holder locking screw and remove the roll core holder from the roll 76 ...

Page 77: ...7 Lower the media roll onto the roll support Parent topic Using the Auto Take up Reel 77 ...

Page 78: ...trol panel You see the menus on the LCD screen 2 Press the up or down arrow button to scroll through the menus Note Press the back button to go back 3 To change settings in the highlighted menu press the OK button 4 Press the up or down arrow button to move through the settings Press the right or left arrow button to position the cursor when entering data on the screen 5 To select a setting press ...

Page 79: ...ng RIP Settings Specifies using the software RIP settings instead of the printer settings Customize Settings See the next table RIP Settings See the third table Print Media List Print Prints the contents of media setting banks 1 to 30 Customize Settings options Options Description Current Settings Changes settings for the currently selected media Setting Name Enter a name up to 22 characters for t...

Page 80: ...r Feed feeds media to the after heater after printing if the media will be cut before the next job starts Blank Area Feed speeds up feeding of blank areas from Mode 0 highest speed to Mode 3 Media Suction Set from 0 to 10 to increase the gap between the print head and thin or flexible media If print quality is reduced or media does not feed correctly you may need to lower the suction Head Movement...

Page 81: ...ing appears or ink sticks to the back of the take up roll set the value lower than Lv7 If thick media cannot be wound correctly set the value higher than Lv7 Feed Speed Select Lv2 for most media Select Lv1 for thin media if it is creased torn stuck together or if horizontal banding appears Prevent Sticking Select On only if the media sticks to the platen when the printer is turned on or when print...

Page 82: ...ting Feeding Tension Select Auto for most media When you select Manual you can set a value from 0 to 40 If media creases set the value higher than Lv32 If banding appears set the value lower than Lv32 When Media Size Check is off select Manual and set the value based on the media width Take up Tension Select Auto for most media When you select Manual you can set a value from 1 to 9 If media wrinkl...

Page 83: ...h 3 to 25 Selects the width of the right margin mm Side Margin Left 0 12 to 1 00 inch 3 to 25 Selects the width of the left margin mm Print Start Position 0 00 to 32 00 inches 0 to Sets an additional margin on the right 800 mm side of the media Margin Between Pages Normal Sets a margin between pages No Margin 10 mm to 10 mm Media Size Check On Automatically detects the edges of the media Leave thi...

Page 84: ...ted the printer will Medium automatically clean the print head at a fixed interval after printing to keep the Heavy nozzles from clogging Cleaning Cycle Off Selects the frequency of automatic head cleaning cycles 1 to 10 pages Heat Off Timer 15 to 240 minutes Selects the interval before the heater turns off automatically and the printer enters sleep mode In sleep mode the control panel also turns ...

Page 85: ...or selected nozzles based on the nozzle check pattern All Nozzles Execute Medium Select the lightest cleaning level first If Head1 Head2 Execute Heavy nozzles are still clogged select a heavier cleaning Head1 Head2 Selected Nozzles Head Maintenance Move Head Positions the print heads for cleaning Waste Ink Counter Lets you reset the waste ink counter if you replace the waste ink bottle before bein...

Page 86: ...HCP Panel or manually Select Panel to enter an IP address subnet mask and default gateway address Print Status Sheet Print Prints the current network status and settings Restore Settings Yes Restores all items in the Network Setup menu to their default settings No Parent topic Using the Control Panel Menus Preference Menu Settings The Preference menu specifies language and other settings for the p...

Page 87: ...en an error occurs Press the OK button to turn off Off the sound Alert Lamp Setting On Enables the alert light when an error occurs Off Parent topic Using the Control Panel Menus Reset All Settings Menu The Reset All Settings menu lets you turn on the Alert Lamp Setting and Alert Sound Setting On is the default for these settings Setting Options Description Reset All Settings Yes Returns the Alert...

Page 88: ...edia Holding Plates Applying Carriage Rod Grease Using the Spacer When to Maintain Your Product See the guidelines here to determine when you perform maintenance operations on your product or replace or refill consumables If you need to perform an operation use the links at the end of this topic Caution To prevent sedimentation and incorrect colors in your printed media stir the High Density Black...

Page 89: ...declined Clean around the print heads Printed media is smudged Clean the wipers and their attachment points Clean the anti drying caps Ink paper particles or lint from the media Clean the platen pressure rollers and media accumulate on the platen pressure rollers or holding plates as necessary media holding plates Ink adheres to the heat shield Clean the heat shield Water or dirt adheres to the fr...

Page 90: ...nk and Chip Unit Using the Spacer Preparing for Maintenance Before you perform any maintenance procedures see these sections to prepare for maintenance Maintenance Supplies Maintenance Precautions Cleaning the Front Cover Using Ink Cleaner Moving the Print Head for Maintenance Parent topic Maintenance Maintenance Supplies Before performing any maintenance tasks or replacing ink make sure you have ...

Page 91: ...s large 25 3 Cleaning sticks small 25 4 Wiper cleaner 2 5 Wiper 2 6 Cleaning wiper 1 7 Ink cleaner 1 8 Cup 1 Metal or plastic tray Obtain a commercially available metal or plastic tray to hold cleaning tools and consumables you remove from the product Soft cloth or brush Obtain a commercially available static free lint free soft cloth or brush to clean inside the printer 91 ...

Page 92: ...tain your product Remove loaded media from the product before performing any maintenance tasks Touch a metal object to discharge any static electricity before performing any maintenance tasks Never touch the belts cables circuit boards or other parts not covered in the maintenance task steps or you could adversely affect the print quality or damage your product Use only the cleaning sticks include...

Page 93: ...in with soapy water If your skin becomes irritated or discolored contact a doctor Immediately rinse the substance from your eyes with water to avoid bloodshot eyes or mild inflammation If you experience eye problems contact a doctor If a substance gets in your mouth contact a doctor immediately If you swallow a substance do not induce vomiting and contact a doctor immediately Inducing vomiting may...

Page 94: ...3 Wipe any water or dirt from the front cover with a damp soft cloth 4 Open the front cover 94 ...

Page 95: ...print head and caps Whenever you use the ink cleaner follow the steps here Caution Using ink cleaner on any other parts of your product could damage the product Be sure to do the following Store ink cleaner at room temperature and out of direct sunlight Use fresh ink cleaner with a fresh cleaning stick each time do not reuse them Dispose of used cleaning sticks and ink cleaner according to local d...

Page 96: ...cleaner and let any excess drip into the cup Parent topic Preparing for Maintenance Moving the Print Head for Maintenance Certain maintenance tasks require that you move the print head as described here before performing the task Caution Always move the print head as described here Do not move the print head manually or you may cause your product to malfunction 96 ...

Page 97: ...head is still in maintenance position You also see a notice on the LCD screen telling you to clean the print heads after maintenance After completing your maintenance task press the OK button to clean the print heads The alarm sounds again at 10 minute intervals if the print heads are not in the home position Parent topic Preparing for Maintenance Stirring High Density Black Ink To prevent sedimen...

Page 98: ...2 Grasp the loop at the top of the ink inlet cap and slowly remove the ink inlet cap 98 ...

Page 99: ...3 Move the stirring stick up and down 15 times Insert the stick completely into the ink tank and raise the stick up to the top each time Caution Move the stick slowly and steadily or ink may splatter 99 ...

Page 100: ... stirring stick into the ink tank and replace the ink inlet cap Caution Press the ink inlet cap down firmly If the slider comes into contact with the ink inlet cap when pulling it out the cap could get damaged 100 ...

Page 101: ...ment Ink and Chip Unit Precautions Replacing the Chip Unit and Refilling Ink Parent topic Maintenance Related references Consumables and Replacement Parts About Ink and Chip Unit Replacement When the message Check Ink Levels is displayed on the LCD screen you need to refill the ink and replace the chip unit soon Obtain an ink pack of the appropriate color as soon as possible 101 ...

Page 102: ...oper ink refills If the procedure for replacement and ink refilling here is not followed correctly the remaining ink warning system may not function properly To prevent this replace the chip unit and refill the ink as soon as possible once the remaining ink level falls below 2 8 inches 70 mm from the base of the ink tank Parent topic Replacing the Ink and Chip Unit Related tasks Replacing the Chip...

Page 103: ...take the following actions If fluid contacts your skin immediately wash it off using large volumes of soapy water Consult a physician if the skin appears irritated or discolored If fluid enters your eyes rinse them immediately with water Failure to observe this precaution could result in bloodshot eyes or mild inflammation If problems persist consult with a physician If swallowed do not induce vom...

Page 104: ...pack to refill the ink tank If the remaining ink level is 2 8 inches 70 mm or less go to the next step Note When the message Refill Ink Tank is displayed on the control panel screen and the remaining ink level is greater than 2 8 in 70 mm from the base of the ink tank it is time to replace the ink tank The ink tank must be replaced because fine dirt dust and other foreign material causes the ink t...

Page 105: ...2 Lift the lock lever for the slider of the chip unit you intend to replace 3 Insert a finger into the groove on the top of the slider and pull the slider straight out 105 ...

Page 106: ...f you drop the chip unit it may break 4 Remove the chip unit from the slider 5 Confirm that the label color on the slider matches the label on the new ink pack Then attach the chip unit supplied with the new ink pack to the slider 106 ...

Page 107: ...e lock lever Caution Do not push the slider in with too much force Failure to observe this precaution could damage the printer 7 Shake the new ink pack horizontally approximately 2 inches 5 cm left and right for 5 seconds approximately 15 times 107 ...

Page 108: ...8 Open the ink inlet cover 108 ...

Page 109: ...owing For all ink colors except High Density Black ink remove the ink inlet cap from the ink tank For the High Density Black ink grasp the loop at the top of the ink inlet cap and slowly remove the ink inlet cap 109 ...

Page 110: ...Rest the stirring stick on the tab at the edge of the tank as shown 110 ...

Page 111: ...111 ...

Page 112: ...10 Cut or tear off the ink pack spout seal 112 ...

Page 113: ...groove and slowly tilt it to pour out the ink Note Be sure to completely empty the ink pack into the tank Do not use an ink pack to refill multiple ink tanks This can prevent the proper display of messages from the remaining ink warning system 113 ...

Page 114: ...following For all ink colors except High Density Black ink replace the ink inlet cap For the High Density Black ink lift up the stirring stick guide it into the ink tank and replace the ink inlet cap as shown 114 ...

Page 115: ...Caution Press down the ink inlet cap firmly so it does not interfere with the slider and damage the ink inlet cap 115 ...

Page 116: ...Replacing the Ink and Chip Unit Related concepts About Ink and Chip Unit Replacement Related references Ink and Chip Unit Precautions Where to Get Help Consumables and Replacement Parts Related tasks Cleaning the Heat Shield Print Head Maintenance Print head maintenance ensures the best print quality 116 ...

Page 117: ... perform a nozzle check before printing This lets you visually inspect the printed check pattern and clean the nozzles if necessary There are two ways to check the nozzles Set up the product to automatically print a check pattern before each print job You can select how often the product performs a nozzle check in the Printer Setup menu Manually run a nozzle check from the product control panel as...

Page 118: ...print quality declines or image colors are incorrect You can clean the print head when printing is paused if necessary but the colors in your printout may change when you resume printing Note You can also set up the product to automatically clean the print head at selected intervals using the Periodical Cleaning setting in the Printer Setup menu You can select from three levels of head cleaning Ex...

Page 119: ...or gaps in only certain rows of nozzles in the check pattern You can select to clean multiple nozzle rows if necessary 4 To select the nozzle rows for cleaning press the up or down arrow button to highlight the row number and press the OK button Repeat for each row you want to clean When you finish select Proceed and press the OK button 5 Press the up or down arrow button to select the cleaning le...

Page 120: ...int heads to remove any ink lint or dust that could affect print quality 1 Before you clean around the print heads move the print heads into maintenance position 2 Open the left maintenance cover 3 Dampen a new large cleaning stick with ink cleaner 120 ...

Page 121: ...4 Using a cleaning stick wipe off any ink from the parts shown here in the direction of the arrow Use the tip of the cleaning stick to remove any lint or dust from the area 121 ...

Page 122: ...Note Do not touch the parts shown here during cleaning or you could adversely affect the print quality 5 Repeat step 3 to clean the right print head as shown here 122 ...

Page 123: ...hown here Clean only the areas shown below Caution Do not press on the nozzles with excessive force or you may damage them Do not move the cleaning stick back and forth wipe in one direction only 7 Dampen the large cleaning stick with the ink cleaner then wipe away any dust and dirt on the front back and sides of the wiper blade 123 ...

Page 124: ...e away ink stains and so on from the print head surface by moving the cleaning wiper from the inside toward you once Caution Do not move the cleaning wiper back and forth or you may damage the print head 124 ...

Page 125: ...n that is not exposed to dust and away from direct sunlight 10 Close the left maintenance cover Parent topic Maintenance Related references Maintenance Supplies Maintenance Precautions Related tasks Moving the Print Head for Maintenance Cleaning the Wipers and Wiper Attachment Points Clean the wipers and the wiper attachment points to remove any ink lint or dust that could affect print quality 125...

Page 126: ...1 Open the right maintenance cover 2 Hold the wiper by the attachment point tilt it to the left as shown and lift it out of the product 126 ...

Page 127: ...3 Dampen a new large cleaning stick and clean the front and back of the wiper Caution If the wiper has split or broken as shown here replace the wiper 127 ...

Page 128: ...4 Clean the bottom of the wiper as shown here 5 Inside the product clean the wiper attachment points as shown here 128 ...

Page 129: ...points 8 Now clean the anti drying caps Parent topic Maintenance Related references Maintenance Supplies Maintenance Precautions Related tasks Moving the Print Head for Maintenance Cleaning the Anti drying Caps Cleaning the Anti drying Caps Clean the anti drying caps to remove any ink that may affect print quality 1 Dampen a new small cleaning stick with ink cleaner 129 ...

Page 130: ...ng stick perpendicularly wipe off any ink from inside the caps as shown here Note Do not touch the inside of the suction caps shown here to avoid damaging the caps and preventing the print head from capping correctly 130 ...

Page 131: ...3 Wipe around the outsides of the caps in the same manner 4 Wipe inside the guides shown here in the same manner 131 ...

Page 132: ...s as shown here Note Do not touch the inside of the suction caps shown here to avoid damaging the caps and preventing the print head from capping correctly 6 Close the maintenance cover and press the OK button twice Parent topic Maintenance Related references Maintenance Supplies 132 ...

Page 133: ...nsfer to your printouts Continued use of your product with ink paper particles or lint on these surfaces could damage the print heads or clog the nozzles The after heater may be hot take care not to burn yourself Note Do not use ink cleaner when cleaning the platen high pressure rollers or media holding plates 1 Turn off the product wait for the LCD screen to turn off and unplug the power cable fr...

Page 134: ...t cloth wipe from side to side between the platen and the pressure rollers as shown here Then wipe over the top of the pressure rollers Caution Do not press on the rollers with excessive force or you may detach them 134 ...

Page 135: ... to clean it as shown here Also remove any lint or dust from the groove in the platen 7 Using a soft cloth lightly dampened with water wipe the media holding plates to clean them If ink or media glue adheres to the media holding plates remove the plates and clean both sides as shown here 135 ...

Page 136: ...8 Close the front cover plug in the power cord and turn the product back on Parent topic Maintenance Cleaning the Heat Shield Clean the heat shield to remove any ink that could affect print quality 136 ...

Page 137: ...1 Remove the five screws securing the heat shield and remove the heat shield from the ink tank cover as shown here 137 ...

Page 138: ... the product s LCD screen you need to replace the waste ink bottle Prepare empty waste ink bottle Replace waste ink bottle and press OK Wait until the product is not printing or cleaning the print heads before replacing the waste ink bottle Caution Replacing the waste ink bottle during printing or cleaning could cause waste ink to leak When replacing the waste ink bottle always wear the gloves inc...

Page 139: ...1 Raise the ink splash guard on the waste ink bottle 139 ...

Page 140: ...2 Lift up the waste ink bottle and remove it from the holder as shown here 3 Put the inner seal and cap on the used waste ink tank bottle 140 ...

Page 141: ...he bottle Note If the ink splash guard does not firmly seal waste ink could spill onto your product 6 Press the OK button on the product control panel 7 Press the OK button again to reset the waste ink counter Note If you replaced the waste ink bottle before the replacement message appeared on the control panel press the maintenance button and select Waste Ink Counter to clear the waste ink counte...

Page 142: ...ce the wiper and wiper cleaner You may also need to replace the wiper and wiper cleaner if ink adheres to the absorber on the back of the wiper cleaner or they are damaged 1 Before you replace the wiper cleaner move the print heads into maintenance position 2 After the print heads move to the left end of the printer open the right maintenance cover 142 ...

Page 143: ...3 Grasp the wiper cleaner and lift it out of your product as shown 143 ...

Page 144: ...4 Place the new wiper cleaner on the attachment point shown here and press it down until it clicks into place 144 ...

Page 145: ...5 Hold the wiper by the attachment point tilt it to the left as shown and lift it out of the product 145 ...

Page 146: ...position and close the setup menu Parent topic Maintenance Related references Maintenance Precautions Consumables and Replacement Parts Related tasks Moving the Print Head for Maintenance Replacing the Media Holding Plates If the media holding plates that came with your product become damaged or deformed you need to replace them Caution Continued use of damaged or deformed media holding plates may...

Page 147: ...2 Open the left maintenance cover and the front cover 3 Grasp the tabs on the media holding plates and slide them to the left edge of the platen 147 ...

Page 148: ...4 Remove the left media holding plate as shown here then remove the right media holding plate in the same manner 148 ...

Page 149: ...5 Align the white line on a new media holding plate with the edge of the platen 149 ...

Page 150: ...media holding plates on the right edge of the platen or they could drop into the product and cause it to malfunction 7 Confirm that the two hooked sections of the media holding plate are securely attached as shown here with no gap between the plate and the platen The latch at the rear of the square hole 1 should rest in the groove on the platen 150 ...

Page 151: ... of the platen Caution If the media holding plates are not attached correctly repeat these steps to reattach them or the print heads may be damaged 8 Repeat the previous steps to align and attach the other media holding plate confirming that it is attached correctly 151 ...

Page 152: ... left and right edges of the platen Release the tabs when they are in position 10 Close the left maintenance cover and the front cover Parent topic Maintenance Related references Maintenance Precautions Consumables and Replacement Parts Related tasks Cutting Media 152 ...

Page 153: ...rease to the carriage rods 1 To grease carriage rod A locate the grease tool and pad A that came with your product 2 Press the maintenance button You see the Maintenance menu on the product control panel screen 3 Press the up or down arrow button to select Grease Carriage Rod and press the OK button You see the message Grease kit is needed Continue 4 Press the up or down arrow button to select Yes...

Page 154: ... to wipe off any stains 8 Remove the stained pad from the grease tool 9 Attach a fresh pad A to the grease tool 10 Use one of the cleaning sticks to stir the grease in the container approximately 10 times Then wipe the tip of the cleaning stick on the edge of the container to remove the excess grease Note Be sure to remove the excess grease from the cleaning stick or it may fall off the stick and ...

Page 155: ...t from the grease Then apply the grease to pad A on the end of the grease tool 12 Hold the grease tool against the back of carriage rod A and smoothly slide it back and forth twice across the carriage rod to grease the rod as shown in step 7 13 To grease carriage rod B locate pad B that came with your product 155 ...

Page 156: ...14 Hold pad B against the front of carriage rod B and smoothly slide it back and forth across the carriage rod twice to wipe off any stains 156 ...

Page 157: ...d to grease the rod as shown in step 14 17 Close the front cover and press the OK button on the product control panel The carriage moves back and forth 18 Remove the used pad A from the grease tool and dispose of pad A and pad B properly Close the grease container and store it out of direct sunlight and at room temperature along with the grease tool and other supplies Parent topic Maintenance Rela...

Page 158: ...ing lever Removing the Spacer Adjusting the Spacer Installing the Spacer Storing the Spacer Parent topic Maintenance Removing the Spacer The spacer is attached to the left leg of the product stand To use the spacer you need to remove it from the stand When you finish using the spacer you can store the spacer in the same location 1 Using the large hexagon wrench that came with your product loosen t...

Page 159: ...rent positions A B or C to reduce vertical creases in your printed media You should first use the spacer in position A and then adjust the spacer to position B or C if the vertical creases are not eliminated on the previous settings 1 Remove the spacer from its storage location 2 Use a Phillips head screwdriver to loosen the two screws on the spacer 159 ...

Page 160: ... A to position B or C as necessary 4 Tighten the two screws using the screwdriver Parent topic Using the Spacer Installing the Spacer Once you adjust the spacer you can install it in the slot of the media loading lever 1 Make sure the product is ready to print 160 ...

Page 161: ...2 Raise the medial loading lever 3 Install the spacer in the slot at the base of the media loading lever as shown 161 ...

Page 162: ...tching the results through the window in the product s front cover If vertical creases no longer appear in your printed media you can leave the spacer installed in its current position If vertical creases still appear stop printing raise the media loading lever and remove the spacer Adjust the spacer position and repeat these steps to reinstall the spacer adjust your media and feed settings and tr...

Page 163: ... you are not using the spacer loosen the screw on the left leg of the product using the large hexagonal wrench that came with your product Then slide the spacer under the screw and tighten it Parent topic Using the Spacer 163 ...

Page 164: ...ar Setting Up the Product After Moving Attaching the Media Guide Bar Prepare to Move the Product Do the following before moving the product 1 Remove any loaded media from the media feeding unit and auto take up reel 2 Turn off the product 3 Remove the waste ink bottle 4 Remove all cables 5 If you need to move the product through a narrow passageway remove the media guide bar 6 Release the caster l...

Page 165: ... Transporting the Product Related tasks Cutting Media Replacing the Waste Ink Bottle Removing the Media Guide Bar If you need to move the product through a narrow passageway remove the media guide bar Caution Removing the media guide bar requires at least two people 1 Locate the two hexagon wrenches that came with your product 2 Turn off the product 165 ...

Page 166: ...With one person supporting the media guide bar and the other using the small hexagon wrench loosen the four screws securing the media guide bar on both ends as shown Then pull out the media guide bar 166 ...

Page 167: ...4 Using the large hexagon wrench slightly loosen the two screws securing the left bracket as shown Rotate the screws approximately two times 167 ...

Page 168: ...t and remove it from the loosened screws as shown 6 Using the small hexagon wrench slightly loosen the three screws securing the right adjustment plate over the tank cover holding plate Rotate the screws approximately three times 168 ...

Page 169: ...tank cover holding plate use the large hexagon wrench to remove the three screws securing the plate Then remove the plate 8 Using the small hexagon wrench remove the two screws securing the bracket for the media guide bar 169 ...

Page 170: ...location is suitable for installation 2 Reattach the media guide bar if you removed it 3 Perform parallel adjustment for the media feeding unit and auto take up reel as necessary 4 Install the waste ink bottle 5 Connect the power cable to an electrical outlet and turn on the printer 6 Load media in the product 7 Perform a nozzle check and confirm that there are no clogged nozzles 8 Align the print...

Page 171: ...u removed the media guide bar follow these steps to attach it to your product Caution Attaching the media guide bar requires at least two people 1 Locate the two hexagon wrenches that came with your product 2 Turn off the product 3 Position the right bracket for the media guide bar as shown insert the three screws you removed and use the large hexagon wrench to tighten them 171 ...

Page 172: ...sert the two screws you removed from the bracket and use the small hexagon wrench to tighten them 5 Position the tank cover holding plate as shown insert the three screws you removed and use the large hexagon wrench to tighten them 172 ...

Page 173: ...6 Lift up the tank cover adjustment plate until it touches the tank cover and tighten the three screws as shown 173 ...

Page 174: ...7 Attach the left bracket over the loosened screws as shown and slide it to the left 174 ...

Page 175: ...8 Using the large hexagon wrench tighten the two screws securing the left bracket as shown 175 ...

Page 176: ...9 With one person supporting the media guide bar and the other using the small hexagon wrench attach the media guide bar and tighten the four screws securing it on both ends as shown 176 ...

Page 177: ...10 Perform a parallel adjustment Parent topic Moving or Transporting the Product 177 ...

Page 178: ...ve a replacement waste bottle ink bottle handy Chip Unit Error Remove and reinstall the chip unit If the error recurs replace the chip unit with a new one Chip unit not recognized Reattach or Condensation may have formed inside the ink tank Make sure the ink is at replace room temperature for at least four hours Chip Unit Error Use only chip units from genuine Epson ink packs specified for this pr...

Page 179: ...en when the media is the correct width turn off the Media Size Check setting and try printing again Maintenance Request The product part indicated is nearing or at the end of its service life Contact Epson for support and provide them with the service code shown on the LCD Replace Part Soon or screen Replace Part Now You must replace the part before printing again If you continue to print a call X...

Page 180: ...tatus The chip unit status 1 is indicated as follows 2 color of affected ink Ready to print Check the ink level in the ink tank and replace the chip unit and refill the ink The icon flashes when the ink tank is close to being empty Check the message on the LCD screen An error has occurred Check the message on the screen and clear the error The chip unit is incompatible or could not be recognized b...

Page 181: ...e sure the power cable is securely connected Make sure the power outlet works by connecting the power cable for another electronic device Parent topic Solving Printer Problems LCD Screen Shuts Off If the LCD screen shuts off intermittently the printer may be in Sleep Mode Try these solutions The printer enters sleep mode when the time selected as the Heat Off Timer setting expires and the heaters ...

Page 182: ...ted during network setup select Restore Settings in the Network Setup menu to set a new password Parent topic Solving Printer Problems Related references Network Setup Menu Settings Red Light Shines Inside the Printer The red light always shines inside the printer This is normal Parent topic Solving Printer Problems Solving Printing Problems Check these sections if you have problems printing with ...

Page 183: ...ot exceed 10 feet 3 m Parent topic Solving Printing Problems Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your printer is turned on If you are using TCP IP make sure the printer s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually Check your wired LAN router or access ...

Page 184: ...pear and do not turn off the printer Parent topic Solving Printing Problems Related tasks Checking for Clogged Print Head Nozzles Cleaning the Print Head Media is Creased If media loaded in your printer is creased try these solutions Check that the Feeding Tension and Feed Speed settings on the product control panel are correct for the currently loaded media If you printed thin media or media leng...

Page 185: ...ion setting to Manual and decrease the tension values Attach a spacer in the slot of the media loading lever Parent topic Solving Printing Problems Related references Media Setup Menu Settings Printing Continues After Media Roll Empties If printing does not stop when the media roll ends make sure the Media End Check setting is set to On For best results leave this setting turned on Parent topic So...

Page 186: ...make sure you can use the media with your printer and your RIP software Check the RIP software manufacturers media guidelines Set the Media Suction setting to a lower value on the product control panel Follow the steps here if media becomes jammed in the product 1 Open the front cover 2 Turn off the product Note If you see a message on the product control panel and the product will not turn off un...

Page 187: ...e media holding plates are deformed or damaged do not continue to use them or you could damage the pressure rollers or print heads Replace the media holding plates before continuing with these steps to remove jammed media 4 If the print head is over the media move it away from the jam area by hand 187 ...

Page 188: ... any media that remains inside the product 9 Turn the product back on load media run a nozzle check and if necessary clean the print heads Caution Do not leave the product turned off with the print heads in an uncapped position for an extended period The print heads may dry out and the product may not print properly Parent topic Solving Printing Problems 188 ...

Page 189: ...ick set the RIP software settings to use 3 passes or higher for best results Perform the parallel adjustment procedures to correct the feed misalignment especially after moving the printer Parent topic Solving Printing Problems Related references Media Setup Menu Settings Media Specifications Related tasks Loading Media Adjusting the Media Feeding Unit Related topics Using the Auto Take up Reel So...

Page 190: ...th thick media set the software RIP to 3 passes or higher Parallel Adjustment Tools Adjusting the Media Feeding Unit Adjusting the Auto Take up Reel Parent topic Solving Problems Parallel Adjustment Tools Use these tools to perform the parallel adjustment procedure 1 Counterweights 2 2 Large hexagon wrench 3 Small hexagon wrench 4 Alignment tool 5 Right and left adjustment guides 6 Roll core 190 ...

Page 191: ...are required for parallel adjustment one in front of the printer and one in back Note Before beginning the parallel adjustment procedure make sure the product is level and sitting on a level surface 1 Turn off the product 2 Open the front cover and push back the media loading lever 191 ...

Page 192: ...n the back of the product use the large hexagon wrench to loosen the four fixing screws as shown 4 From the back of the product feed the left and right adjustment guides through the paper path as shown 192 ...

Page 193: ...5 Place the tabs over the screws at the back of the product and remove the backing to secure the tabs Note The adhesive does not damage the heating unit 193 ...

Page 194: ...6 Place the tabs over the screws at the front of the product and attach them as shown 194 ...

Page 195: ...ing screws and align the left side of the roll holder with the left side the product as shown Then tighten the roll holder fixing screw to secure it in place 8 Adjust the right roll holder so that the distance between the two is wider than the roll core 195 ...

Page 196: ...Note If the roll holder handle shaft is pushed in rotate the handle toward you counterclockwise until it stops 9 Slide the roll core into the loop at the end of the alignment tool 196 ...

Page 197: ...oll core with the alignment tool into the left roll holder Then insert the right roll holder into the roll core and tighten the roll holder fixing screw 11 Rotate the handle until part A is fully inserted as shown 197 ...

Page 198: ...12 Feed the alignment tool into the product 13 Place the alignment tool a next to the left adjustment guide b and line them up at the front and back of the product 198 ...

Page 199: ...14 Attach a counterweight to the alignment tool to keep it stretched taut Note the location where it crosses the front of the white line on the platen 199 ...

Page 200: ...gnment tool crosses the front of the white line on the platen 16 Do one of the following If the location you noted is different from the left side go to the next step If the location you noted is the same as the left side go to step 18 17 Make sure all four of the mounting screws are loose Then have one person at the back of the product turn the silver adjustment screw Turn the screw counterclockw...

Page 201: ...turn it clockwise to move the line forward The line moves approximately 1 mm with each turn of the screw Continue to turn the silver adjustment screw until the measurements are the same 201 ...

Page 202: ...18 Use the large hexagon wrench to fully tighten all four of the mounting screws 19 At the front of the product remove the counterweight from the alignment tool 202 ...

Page 203: ...ore and the alignment tool 22 Now perform the parallel adjustment of the auto take up reel Parent topic Solving Media Skew Problems Adjusting the Auto Take up Reel After adjusting the media feeding unit you need to perform a similar procedure on the auto take up reel Two people are required for parallel adjustment one in front of the printer and one in back 203 ...

Page 204: ...1 Use the large hexagon wrench to loosen the four fixing screws on the front of the product as shown 204 ...

Page 205: ...er locking screws and move the left roll core holder all the way to the left Align the inside edge of the right roll core holder with the outside edge of the after heater then tighten the right roll core holder locking screw 205 ...

Page 206: ... shaft is pushed in rotate the handle until it stops 3 Insert the roll core with the alignment tool into the right roll holder Then insert the left roll core holder into the roll core and tighten the roll core holder locking screw 206 ...

Page 207: ...4 Rotate the handle until part A is fully inserted as shown 5 Move the alignment tool to the left side and feed it through the paper path between the media guide bar and the after heater 207 ...

Page 208: ...to the left adjustment guide b and line them up at the front and back of the product Then attach the counterweight to the alignment tool 7 Note the location where the alignment tool crosses the front of the white line on the platen 208 ...

Page 209: ...ool and the adjustment guide at the front and back of the product Note the location where the alignment tool crosses the front of the white line on the platen 9 Do one of the following If the location you noted is different from the left side go to the next step If the location you noted is the same as the left side go to step 11 209 ...

Page 210: ...n wrench to turn the silver adjustment screw counterclockwise to move the line back and turn it clockwise to move the line forward The line moves approximately 1 mm with each turn of the screw Continue to turn the silver adjustment screw until the measurements are the same 210 ...

Page 211: ...11 Fully tighten all four of the screws on the right bracket to secure it in place 12 At the back of the product remove the counterweight 211 ...

Page 212: ...13 At the front of the product remove the alignment tool 14 Move the alignment tool to the left side and feed it through the paper path between the media guide bar and the after heater 212 ...

Page 213: ...to the left adjustment guide b and line them up at the front and back of the printer Then attach the counterweight to the alignment tool 16 Note the location where the alignment tool crosses the front of the white line on the platen 213 ...

Page 214: ...ool and the adjustment guide at the front and back of the product Note the location where the alignment tool crosses the front of the white line on the platen 18 Do one of the following If the location you noted is different from the left side go to the next step If the location you noted is the same as the left side go to step 21 214 ...

Page 215: ...19 Use the small hexagon wrench to loosen the two screws 215 ...

Page 216: ...e media guide bar Turn the adjustment screw counterclockwise to move the line back and turn it clockwise to move the line forward The line moves approximately 1 mm with each turn of the screw Continue to turn the adjustment screw until the measurements are the same 216 ...

Page 217: ...21 Use the small hexagon wrench to tighten the two screws 22 At the back of the product remove the counterweight 217 ...

Page 218: ...23 At the front of the product remove the alignment tool Then loosen the roll holder locking screw and remove the right roll holder 24 Remove the roll core and the alignment tool 218 ...

Page 219: ... free cloth to wipe off any dust and lint from the back of the adjustment guides Roll up the alignment tool and adjustment guides and store them so that they do not become creased Parent topic Solving Media Skew Problems Solving Print Quality Problems Check these sections if you have problems with print quality 219 ...

Page 220: ...zzle check pattern does not print correctly try these solutions Clean the print head and print the check pattern again If the printer has not been used for a long time nozzles may be dried and clogged Turn the printer on at least once every two weeks to prevent the nozzles from clogging Parent topic Solving Print Quality Problems Related references Print Head Nozzles Remain Clogged Related tasks C...

Page 221: ... print head nozzles you need to clean the areas shown here If ink lint or dust adheres to the areas shown here clean these areas or parts inside the printer Around the print head Anti drying caps Wipers Parent topic Solving Print Quality Problems Related tasks Cleaning Around the Print Heads 221 ...

Page 222: ...ngs in your RIP software are correct for the media you are using Set the Head Movement setting to Printer Full Width on the product control panel for higher quality printouts If you are comparing the print result with the image on your computer screen the colors may not match Since monitors and printers produce colors differently printed colors and screen colors do not always look the same Make su...

Page 223: ...re your printing environment is not too hot or humid to avoid wavy media Clean the print head wiper and caps as necessary to remove ink that may have stained these parts and transferred to your printout Adjust the Platen Gap setting on the product control panel to prevent the print head from striking the media as you print If your printouts contain marks that look like those shown here the print h...

Page 224: ...ol panel to prevent your image from printing outside the printable area Parent topic Solving Print Quality Problems Related references Printer Setup Menu Settings Printable Area and Media Size Checking Related tasks Loading Media Where to Get Help Epson provides technical support and information on the installation configuration and operation of professional printing products through the Epson Pre...

Page 225: ...dvice or e mail Epson with your questions Note For help using any other software on your system see the documentation for that software for technical support information Purchase Supplies and Accessories You can purchase genuine Epson ink packs paper and accessories from an Epson authorized reseller To find the nearest reseller call 800 GO EPSON 800 463 7766 Parent topic Solving Problems 225 ...

Page 226: ...terface Specifications Ink Pack Specifications Media Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should meet these requirements Microsoft Windows OS Windows 7 Windows 8 x version 32 and 64 bit compatible CPU Core 2 Duo 2 0 GHZ or better Memory 1GB or more Hard disk space 32GB or more available Interface Two High ...

Page 227: ...lors Resolution 720 1440 dpi maximum Control code ESC P raster undisclosed command Media feed method Friction feed Built in memory Main memory 512MB Network 128MB Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 120 V Rated frequency range 50 60 Hz Rated current 10 A Power consumption Printing approximately 760 W ISO IEC24712 Ready mode approximately 458 W...

Page 228: ...nd after unpacking 5 to 85 RH Parent topic Technical Specifications Dimension Specifications Height Stored 51 7 inches 1314 mm Printing 65 1 inches 1653 mm Width Stored 103 1 inches 2620 mm Printing 103 1 inches 2620 mm Depth Stored 39 9 inches 1013 mm Printing 47 2 inches 1198 mm Weight 634 9 lb 288 kg without ink Parent topic Technical Specifications Interface Specifications USB Interface Hi Spe...

Page 229: ... C 59 to 77 F 15 to 25 C recommended Capacity 1000 ml Parent topic Technical Specifications Related references Consumables and Replacement Parts Media Specifications Print quality is greatly affected by the type and quality of media used Always test a sample of media before purchasing large quantities or printing large jobs Note Do not use media that is wrinkled scratched torn or dirty Roll core s...

Page 230: ...nd Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class A Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class A Parent topic Technical Specifications 230 ...

Page 231: ...ndicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged This product has two power systems Unplug the two power cords during maintenance to avoid the risk of electric shock Connect your product to a properl...

Page 232: ... not block or cover openings in the cabinet or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a c...

Page 233: ...C Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area...

Page 234: ...onjour Programs contact Epson support You can redistribute Bonjour Programs and or modify it under the terms of the Apple Public Source License Version1 2 or its latest version These Bonjour Programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The Apple Public Source License Version1 2 is as follows You also can see the Apple P...

Page 235: ...e or other representation of computer program statements that contains any part of Covered Code 1 7 Original Code means a the Source Code of a program or other work as originally made available by Apple under this License including the Source Code of any updates or upgrades to such programs or works made available by Apple under this License and that has been expressly identified by Apple as such ...

Page 236: ...xternally Deploy Your Modifications You must make Source Code of all Your Externally Deployed Modifications either available to those to whom You have Externally Deployed Your Modifications or publicly available Source Code of Your Externally Deployed Modifications must be released under the terms set forth in this License including the license grants set forth in Section 3 below for as long as yo...

Page 237: ...ein Additional Terms to one or more recipients of Covered Code However You may do so only on Your own behalf and as Your sole responsibility and not on behalf of Apple or any Contributor You must obtain the recipient s agreement that any such Additional Terms are offered by You alone and You hereby agree to indemnify defend and hold Apple and every Contributor harmless for any liability incurred b...

Page 238: ...ABILITY OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THIS LIMITATION MAY NOT APPLY TO YOU In no event shall Apple s total liability to You for all damages other than as may be required by applicable law under this License exceed the amount of fifty dollars 50 00 10 Trademarks This License does not grant any rights to use the trademarks or trade names Apple Apple Computer Mac Mac OS QuickTime QuickTim...

Page 239: ... This customary commercial license in technical data and software is provided in accordance with FAR 12 211 Technical Data and 12 212 Computer Software and for Department of Defense purchases DFAR 252 227 7015 Technical Data Commercial Items and 227 7202 3 Rights in Commercial Computer Software or Computer Software Documentation Accordingly all U S Government End Users acquire Covered Code with on...

Page 240: ...es hereby confirm that they have requested that this License and all related documents be drafted in English Les parties ont exigé que le présent contrat et tous les documents connexes soient rédigés en anglais EXHIBIT A Portions Copyright 1999 2003 Apple Computer Inc All Rights Reserved This file contains Original Code and or Modifications of Original Code as defined in and that are subject to th...

Page 241: ...tted without inclusion of this license as long as the normal SFX banner has not been removed from the binary or disabled 3 Altered versions including but not limited to ports to new operating systems existing ports with new graphical interfaces versions with modified or added functionality and dynamic shared or static library versions not from Info ZIP must be plainly marked as such and must not b...

Page 242: ...product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approv...

Page 243: ...nces may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Copyright Attribution 2015 Epson America Inc 7 15 CPD 43460 Parent topic Copyright Notice 243 ...

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