Epson Stylus Pro GS6000, Setup And Use Manual

Page: 104 / 128

104
104 | Solving Problems
Solving Operational Problems
If you can’t turn the printer on, if it stops printing unexpectedly, or if
nothing prints, check the following:
•
The printer is plugged securely into a working electrical outlet that’s not
controlled by a switch or timer.
•
The interface cable is securely connected to the printer and your system.
•
The voltage supplied by the electrical outlet matches the voltage on the
printer’s rating label. If not, turn off the power and unplug the power
cord immediately. Contact Epson for assistance; see page 11 for details.
•
Media is loaded correctly.
•
The heaters have reached their selected temperature; this is necessary
before printing can start.
If none of these suggestions help, try the solutions below.
Problem Solution
Printing will not start.
◗
If the heaters have not reached the selected temperature for your media,
printing cannot start. Wait for the heaters to reach the desired temperature;
see page 112.
The printer stops printing
unexpectedly.
◗
If the Pause light is flashing, the printer is performing a maintenance
procedure. Check the display message and lights on the control panel. Wait
until the
Pause light stops flashing.
◗
Check the display message and lights on the control panel to see if an error
has occurred. Follow the instructions for the messages beginning on
page 100.
Nothing prints.
◗
Turn off the printer and computer. Make sure the interface cable is securely
plugged in. Then restart the printer and computer.
◗
Make sure the interface cable meets the requirements; see page 11.