Problem
Solution
Communication
The device is not recognized
correctly when it is connected
to a computer.
Check the connection for the computer and the
cradle. Clean the contact points on the device and
the cradle.
U
“Performing After Care” on page 119
Perform a system reset.
U
“Resetting the System” on page 127
Web application
When communicating with a
computer, an error screen is
displayed and
communication stops.
Do not move the device and the cradle during
communication. Avoid communicating data
under environments where static electricity can
be easily generated. If the same error occurs,
reconnect the cradle to start communication
again.
If you cannot solve the problem even after trying the points above, contact our information center.
User Manual
Troubleshooting
126