Epson PhotoPC 550, User Manual

Page: 89 / 107

Maintenance and Troubleshooting 9-3
A
B
◗
The camera may be connected to your computer. When
it’s connected, you can’t use any of the controls on the
camera itself. See Chapter 7 for instructions on taking
pictures from your computer.
The “pictures remaining” number on the display panel
doesn’t decrease after you take a picture or record a
message.
◗
Your camera is operating correctly. The total number of
pictures you can store depends on your pictures’ content
and messages’ length. So the number doesn’t always
change, especially when you’re using standard image
quality.
You get an error message when you try to transfer your
pictures to the computer.
◗
Make sure the cable is connected correctly as described
in Chapter 3.
◗
Make sure your camera is turned on and the batteries
have enough power.
◗
Check the serial port settings in your Image Expert
software. You may need to change the Port and Speed
serial connection settings to Auto. On some older
computers, you may need to lower the baud rate. Try
setting the baud rate to 38,400 or lower.
◗
Make sure the port to which your camera is connected is
properly configured and that the Base I/O port address
and the Interrupt Request Number (IRQ) assigned to
the port are not in conflict with any other devices.
◗
Check the port setting in your Windows Control panel.
You may need to set your port to a faster speed, lower
the FIFO buffer size (advanced serial port
configuration), or adjust the speed in your software. See
Chapter 7 for more information.
◗
Avoid opening or working with other software
applications while the camera and computer are
communicating.
You can’t install an album from a diskette to your
Windows NT 3.51 system.
◗
Try copying the album to your computer instead.
maintrb.fm Page 3 Friday, October 10, 1997 2:43 PM