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Epson Epson Stylus NX330, User Manual

The Epson Stylus NX330 is a multifunction printer offering high-quality printing, scanning, and copying. With its sleek design and user-friendly interface, the Quick Setup Instructions manual ensures a hassle-free installation process. Download this manual for free from manualshive.com and get started with your Epson NX330 effortlessly.

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Parent topic:

Solving Paper Problems

Related references

Paper Jam Problems
Paper or Media Type Settings

Related tasks

Cancelling Printing Using a Product Button

Related topics

Loading Paper

Solving Problems Printing From a Computer

Check these sections if you have problems while printing from your computer.

Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Error After Cartridge Replacement
Printing is Slow

Parent topic:

Solving Problems

Nothing Prints

If you have sent a print job and nothing prints, try these solutions:

• Make sure your product is turned on.

• Make sure any interface cables are connected securely at both ends.

• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,

connect your product directly to your computer instead of the hub.

• Run a product check to see if a test page prints. If the test page prints, check to see if your product

software is installed correctly.

• In Windows, make sure your product is selected as the default printer.

• In Windows, clear any stalled print jobs from the Windows Spooler:

•

Windows 7

: Click

and select

Devices and Printers

. Right-click your product name, select

See

what's printing

, right-click the stalled print job, click

Cancel

, and click

Yes

.

183

Summary of Contents for Epson Stylus NX330

Page 1: ...Epson Stylus NX330 User s Guide ...

Page 2: ......

Page 3: ...Loading Paper 21 Loading Paper for Documents 21 Loading Paper for Photos 24 Loading Envelopes 27 Paper Loading Capacity 30 Available Epson Papers 30 Borderless Paper Type Compatibility 32 Paper or Media Type Settings 33 Placing Originals on the Product 34 Placing Originals on the Scanner Glass 34 Copying 36 Copying Documents or Photos 36 Selecting Print Settings for Copies 37 Paper Type Settings C...

Page 4: ... 61 Print Options Mac OS X 10 5 10 6 10 7 61 Selecting Page Setup Settings Mac OS X 10 5 10 6 10 7 62 Selecting Print Layout Options Mac OS X 10 5 10 6 10 7 62 Managing Color Mac OS X 10 5 10 6 10 7 63 Color Matching and Color Options Mac OS X 10 5 10 6 10 7 64 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 65 Checking Print Status Mac OS X 10 5 10 6 10 7 66 Selecting Printing Preferences...

Page 5: ... Full Auto Mode 86 Available Image Adjustments Full Auto Mode 89 Scanning in Home Mode 89 Selecting a Scan Area Home Mode 92 Available Image Adjustments Home Mode 95 Selecting a Scan Size Home Mode 96 Scanning in Office Mode 98 Selecting a Scan Area Office Mode 100 Available Image Adjustments Office Mode 102 Scanning in Professional Mode 103 Available Image Types Professional Mode 106 Selecting a ...

Page 6: ...Replacing Ink Cartridges 131 Check Cartridge Status 131 Checking Cartridge Status on the LCD Screen 131 Checking Cartridge Status With Windows 133 Checking Cartridge Status With Mac OS X 136 Purchase Epson Ink Cartridges 138 Ink Cartridge Part Numbers 138 Removing and Installing Ink Cartridges 139 Replacing Ink Cartridges Using a Computer Utility 143 Printing With Black Ink and Expended Color Cart...

Page 7: ... Check 171 Resetting Control Panel Defaults 172 Solving Setup Problems 174 Noise After Ink Installation 174 Software Installation Problems 174 Control Panel Setup Problems 175 Solving Network Problems 175 Product Cannot Connect to a Wireless Router or Access Point 176 Network Software Cannot Find Product on a Network 176 Product Does Not Appear in Mac OS X Printer Window 177 Cannot Print Over a Ne...

Page 8: ...ality Problems 190 White or Dark Lines in Printout 191 Blurry or Smeared Printout 191 Faint Printout or Printout Has Gaps 192 Grainy Printout 193 Incorrect Colors 194 Solving Scanning Problems 194 Scanning Software Does Not Operate Correctly 195 Cannot Start Epson Scan 195 Solving Scanned Image Quality Problems 196 Image Consists of a Few Dots Only 196 Line of Dots Appears in All Scanned Images 19...

Page 9: ...203 Technical Specifications 205 Windows System Requirements 205 Mac System Requirements 206 Printing Specifications 206 Scanning Specifications 206 Paper Specifications 207 Printable Area Specifications 208 Ink Cartridge Specifications 209 Memory Card Specifications 210 Dimension Specifications 212 Electrical Specifications 212 Environmental Specifications 213 Interface Specifications 213 Network...

Page 10: ...Default Delay Times for Power Management for Epson Products 221 Copyright Attribution 221 10 ...

Page 11: ...Epson Stylus NX330 User s Guide Welcome to the Epson Stylus NX330 User s Guide 11 ...

Page 12: ...ntrol panel for use Control Panel Buttons and Lights Adjusting Control Panel Position Changing LCD Screen Language Selecting Wireless Network Settings From the Control Panel Parent topic Product Basics Control Panel Buttons and Lights 1 The power button and the power light 2 The WiFi light 3 The home button 4 The LCD screen 5 The arrow buttons and the OK button 6 The start button 7 The stop button...

Page 13: ...he release bar and gently push the panel down Caution Do not lower the control panel without first squeezing the release bar or you may damage your product Parent topic Setting Up the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen 1 Press the arrow buttons to select Setup and press the OK button 2 Press the arrow buttons to select Printer Setup and pr...

Page 14: ...ary software from the product CD The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings 1 Press the home button 2 Press ...

Page 15: ...r wireless network s name you can enter it manually Note To enter the wireless network name manually select Other SSIDs and press the OK button Enter your network name as described in the next step 7 Enter your wireless password or network name and then password Press the up and down arrow buttons to scroll through characters Then press the right arrow button to move to the next character 15 ...

Page 16: ...therwise press the stop button 9 Press the home button to exit The WiFi light should now be on but not flashing Note If the WiFi light is off you may have selected the wrong network name or entered the password incorrectly Repeat these steps to try again Parent topic Setting Up the Control Panel Product Parts Locations See these sections to identify the parts on your product Product Parts Top Prod...

Page 17: ...Product Parts Top 1 Sheet feeder 2 Paper support 3 Output tray 4 Paper stopper 5 Feeder guard 6 Edge guide 17 ...

Page 18: ...1 Document cover 2 Scanner glass 3 Control panel 4 Release bar beneath 5 Memory card slot 6 Memory card access light Parent topic Product Parts Locations 18 ...

Page 19: ...Product Parts Inside 1 Scanner unit 2 Ink cartridge holder in home position Parent topic Product Parts Locations 19 ...

Page 20: ...Product Parts Back 1 AC inlet 2 USB port Parent topic Product Parts Locations 20 ...

Page 21: ...Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 21 ...

Page 22: ...3 Pull out the output tray and open the paper stopper on the end Note If you print on legal size or longer paper leave the paper stopper closed 4 Slide the edge guide left 22 ...

Page 23: ... you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 6 Slide the edge guide against the paper but not too tightly 7 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets 23 ...

Page 24: ...above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Paper for Photos You can print photos on a variety of paper types and sizes 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 24 ...

Page 25: ...3 Pull out the output tray and open the paper stopper on the end 4 Slide the edge guide left 25 ...

Page 26: ... you are inserting a stack of paper fan the sheets first and tap the stack on a flat surface to even the edges 6 Slide the edge guide against the paper but not too tightly 7 Flip the feeder guard back Always follow these paper loading guidelines Load only the recommended number of sheets 26 ...

Page 27: ... guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Loading Envelopes You can print on plain paper envelopes in this size No 10 4 1 9 5 inches 105 241 mm 1 Flip the feeder guard forward 2 Pull up the paper support and its extension 27 ...

Page 28: ...3 Pull out the output tray and open the paper stopper on the end 4 Slide the edge guide left 28 ...

Page 29: ... up and flap edge left 6 Slide the edge guide against the envelopes but not too tightly 7 Flip the feeder guard back Note If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope at a time Parent topic Loading Paper 29 ...

Page 30: ...m Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Brochure Flyer Paper Matte Double sided Epson Photo Quality Self adhesive Sheets Epson Iron on Cool Peel Transfer paper Based on 20 lb 75 g m paper weight Do not load paper above the arrow mark inside the edge guide For two sided printing load up to 30 sheets Parent topic Loading Paper Available Epson Papers You c...

Page 31: ...8 mm S041464 20 8 10 inches 203 254 mm S041465 20 Letter 8 5 11 inches S042183 25 216 279 mm S041667 50 Epson Ultra Premium Photo Paper 4 6 inches 102 152 mm S042181 60 Glossy S042174 100 5 7 inches 127 178 mm S041945 20 8 10 inches 203 254 mm S041946 20 Letter 8 5 11 inches S042182 25 216 279 mm S042175 50 Epson Premium Photo Paper 4 6 inches 102 152 mm S041982 40 Semi gloss Letter 8 5 11 inches ...

Page 32: ... 11 inches S042384 150 Matte Double sided 216 279 mm Epson Photo Quality Self adhesive A4 8 3 11 7 inches S041106 10 Sheets 210 297 mm Epson Iron on Cool Peel Transfer Letter 8 5 11 inches S041153 10 paper 216 279 mm Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Premium Photo...

Page 33: ... Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi gloss Premium Photo Paper Semi Gloss Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson ...

Page 34: ...ng surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 11 inches 216 279 mm or A4 8 3 11 7 inches 210 297 mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner 3...

Page 35: ...s on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each other 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product Related topics Copying Scanning 35 ...

Page 36: ...onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the product 2 Load the paper you want to print on in the product 3 Press the arrow buttons to select Copy and press the OK button You see this screen 4 To print more than one copy press the arrow buttons to select the number up to 99 5 Press the arrow buttons to select one of the followi...

Page 37: ... ready to copy press the start button Note To cancel copying press the stop button Selecting Print Settings for Copies Parent topic Copying Related topics Placing Originals on the Product Loading Paper Selecting Print Settings for Copies You can change the settings used for printing copies 1 Press the arrow button shown on the screen displaying the current print settings You see this screen 37 ...

Page 38: ... and press the arrow button to select the option you want for the setting 3 When you finish selecting settings press the OK button Paper Type Settings Copying Paper Size Settings Copying Copying Options Parent topic Copying Documents or Photos Paper Type Settings Copying Select a Paper Type setting that matches the paper you loaded Paper type loaded Paper Type setting Plain paper Plain Paper Epson...

Page 39: ...u can copy photos only on these paper sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm Letter 8 5 11 inches 216 279 mm A4 8 3 11 7 inches 210 297 mm Parent topic Selecting Print Settings for Copies Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copying option Available settings Descri...

Page 40: ...ercentage you select as the Custom Size setting Custom Size 25 to 400 Sizes the copy at the selected percentage unless you select Auto Fit as the Reduce Enlarge setting Paper Type Plain Paper Adjusts printer settings for the selected paper type Photo Paper Quality Standard Quality Provides good quality for most copies Draft Provides lower quality for draft copies Density Various levels Adjusts the...

Page 41: ... Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Selecting Print Layout Options Windows Selecting a Printing Preset Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Update Options Parent topic Printing From a Computer Selecting Basic Print Settings Win...

Page 42: ... print settings You see the Main tab of your printer settings window 4 Select the Quality Option setting that matches your print content and the print quality you want to use 5 Select the type of paper you loaded as the Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 42 ...

Page 43: ... 9 Select any of the available print options Note If you need to access the Epson product support website select the Online Support button Basic Print Options Windows Parent topic Printing With Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings Related tasks Printing Your Document or Photo Windows Basic Print Options Windows You can select any of the basic ...

Page 44: ...printing Black Grayscale Prints text and graphics in black or shades of gray Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Parent topic Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Select print settings on the Advanced tab to customize the quality and color settings for your printo...

Page 45: ... your printout Select the type of paper you loaded Note Check the paper type settings list for details Select the print quality setting you want to use Note Check the print quality setting list for details Select the size of the paper you loaded 45 ...

Page 46: ...t Advanced Print Quality Settings Windows Advanced Print Options Windows Color Management Options Windows Parent topic Printing With Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings Related tasks Printing Your Document or Photo Windows Advanced Print Quality Settings Windows You can select any of the print quality settings to fine tune the quality of your...

Page 47: ...es on low resolution images such as bars in a graph Print Preview Displays a preview of your printout before printing Black Grayscale Prints text and graphics in black or shades of gray Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting Parent topic Selecting Advanced Print Settings Windows Color Management Options Window...

Page 48: ...h an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects ICM Lets you turn off color management in your printer software using the Off No Color Adjustment option You can then manage color using only your application software Parent topic Selecting Advanced Print Settings Windows Selecting Print Layout Options Windows You can select a varie...

Page 49: ...r print one image on multiple sheets of paper select the Multi Page checkbox and select the options you want To print multiple copies and arrange their print order select the Copies options To control printing at the edges of borderless images select a Borderless option To adjust the automatic settings select Auto Expand as the Enlargement Method setting then adjust the Expansion slider if necessa...

Page 50: ...your printout select Watermark settings To rotate or flip the printed image select the Rotate 180 or Mirror Image checkboxes Parent topic Printing With Windows Selecting a Printing Preset Windows For quick access to common groups of print settings you can select a printing preset Note You can create your own preset by clicking the Save Settings button on the Advanced tab 1 Click the Shortcuts tab ...

Page 51: ...rol your printing presets 4 To choose an option for printing select it 5 Click OK Parent topic Printing With Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 51 ...

Page 52: ... Checking Print Status Windows Parent topic Printing With Windows Checking Print Status Windows During printing you see this window showing the progress of your print job It allows you to control printing and check ink cartridge status 52 ...

Page 53: ...ing Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 53 ...

Page 54: ...nting You can still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing With Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Right click the product icon in the Windows taskbar 54 ...

Page 55: ...ou see the maintenance options 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows 55 ...

Page 56: ...n the Windows taskbar 2 Select Auto Update Settings You see this window 3 Do one of the following for each type of update To change how often the software checks for updates select a setting in the Check every menu To disable the automatic update feature select the Never option 4 Click Apply 5 Click OK to exit Note If you choose to disable the automatic update feature it s a good idea to periodica...

Page 57: ...hoto Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Parent topic Printing From a Computer Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print ...

Page 58: ...he print window may look different depending on the version of Mac OS X and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 58 ...

Page 59: ...eck for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu You see these settings 59 ...

Page 60: ...t Quality setting you want to use 11 Select any of the available print options Print Quality Settings Mac OS X 10 5 10 6 10 7 Print Options Mac OS X 10 5 10 6 10 7 Parent topic Printing With Mac OS X 10 5 10 6 or 10 7 Related references Paper or Media Type Settings Related tasks Selecting Page Setup Settings Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 60 ...

Page 61: ... speed Best Photo For photos and graphics with high print quality Photo RPM For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Print Options Mac OS X 10 5 10 6 10 7 You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you select...

Page 62: ...ou can also select a custom setting to create a custom paper size Note You must select a compatible borderless paper type and size to print borderlessly Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed i...

Page 63: ... pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing With Mac OS X 10 5 10 6 or 10 7 Managing Color Mac OS X 10 5 10 6 10 7 You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop...

Page 64: ...r using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window Color Options Settings Manual Settings Lets you select manual color adjustments Click the arrow next to Advanced Settin...

Page 65: ...to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Managing Color Mac OS X 10 5 10 6 10 7 Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Checkin...

Page 66: ...b and click Delete To pause printing click the print job and click Hold To resume printing click the print job marked Hold and click Resume To pause printing for all queued print jobs click Pause Printer To check ink status click Supply Levels Parent topic Printing Your Document or Photo Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 You can select printing preferen...

Page 67: ...pic Printing With Mac OS X 10 5 10 6 or 10 7 Printing Preferences Mac OS X 10 5 10 6 10 7 You can select from these settings on the Driver tab Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up print...

Page 68: ...anaging Color Mac OS X 10 4 Selecting Printing Preferences Mac OS X 10 4 Printing Your Document or Photo Mac OS X 10 4 Parent topic Printing From a Computer Selecting Page Setup Settings Mac OS X 10 4 Select the page setup settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the Page Setup command in your application Note You may need to select a pr...

Page 69: ... must select a compatible borderless paper type and size to print borderlessly Check the borderless paper compatibility list for details 5 Select the orientation of your document or photo as shown in the page setup window Note If you are printing an envelope select the icon 6 To reduce or enlarge the size of the printed image select a different Scale setting 7 Click OK to close the window Parent t...

Page 70: ... command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 2 Select your product as the Printer setting 3 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing 70 ...

Page 71: ... paper Check the paper type settings list for details 6 Select the Print Quality setting you want to use 7 Select any of the available print options Print Quality Settings Mac OS X 10 4 Print Options Mac OS X 10 4 Parent topic Printing With Mac OS X 10 4 Related references Paper or Media Type Settings Related tasks Printing Your Document or Photo Mac OS X 10 4 71 ...

Page 72: ...print speed Best Photo For photos and graphics with high print quality Photo RPM For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings Mac OS X 10 4 Print Options Mac OS X 10 4 You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless...

Page 73: ...et of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu Parent topic Printing With Mac OS X 10 4 Managing Color Mac OS X 10 4 You can adjust the Color Options settings to fine tune the colors in your printout or...

Page 74: ...lor Mode setting for printing photos and graphics If you select the Adobe RGB color mode you can also adjust the midtone density using the Gamma setting ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window Off No Color Adjustment Turns off col...

Page 75: ...Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing when you select Plain Paper Bright White Paper as the paper Type or Media Type setting High Speed Printing Speeds up printing but may reduce print quality Parent topic Selecting Printing Preferences Mac OS X 10 4 Printing Your Document or Photo Mac OS X 10 4 Once you ha...

Page 76: ...ting With Mac OS X 10 4 Checking Print Status Mac OS X 10 4 During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window 76 ...

Page 77: ...ob and click Hold To resume printing click the print job marked Hold and click Resume To check ink status click Supply Levels Parent topic Printing Your Document or Photo Mac OS X 10 4 Cancelling Printing Using a Product Button If you need to cancel printing press the stop button on your product Parent topic Printing From a Computer 77 ...

Page 78: ...described on the Start Here sheet 2 Visit www epson com connect to learn more about mobile device printing and check the compatibility of your mobile device 3 Download and install one of the available printing applications for your mobile device such as Epson iPrint and PrintJinni for Epson 4 Connect your mobile device to the same wireless network that your product is using 5 Print from your mobil...

Page 79: ...on Scan Icon Starting a Scan From a Scanning Program Parent topic Scanning Starting a Scan Using the Product Control Panel You can scan an image to your computer using your product s control panel buttons Your product automatically selects suitable default scan settings but you can view or change them as necessary 1 Make sure you installed the product software and connected the product to your com...

Page 80: ... computer Note This works with MAPI type email such as Microsoft Outlook Windows Live Mail Mac Mail and Entourage but not web based email such as Gmail To PC WSD lets you manage wireless scanning in Windows 7 or Windows Vista English only Note To use this feature you must first set up WSD Web Services for Devices on the computer you want to scan to 4 Press the arrow buttons to select how you conne...

Page 81: ...k Event Manager 2 Click Make Job Settings 3 Open the Edit Job Settings drop down list and select the scan button settings you want to view or change 4 Change the settings as necessary 5 Click OK Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings scan and save the scanned image to a file...

Page 82: ...Parent topic Starting a Scan Related tasks Scanning With Mac OS X 10 6 10 7 Related topics Selecting Epson Scan Settings 82 ...

Page 83: ... 10 6 10 7 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see the Epson Scan win...

Page 84: ...Parent topic Starting a Scan Related tasks Scanning With Mac OS X 10 6 10 7 Related topics Selecting Epson Scan Settings 84 ...

Page 85: ...gs for it and saves your scanned image You can also select various image adjustment options Home Mode You can select setting groups based on the type of content you are scanning You can also select various image adjustment options and preview and size your scanned image Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment ...

Page 86: ...en you scan in Full Auto Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can change the scanned file settings and select various image adjustment options before you scan if necessary 1 Start Epson Scan and select Full Auto Mode as the Mode setting You see this window 86 ...

Page 87: ...87 ...

Page 88: ...ge the scanned file settings click File Save Settings 3 Click Scan Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Available Image Adjustments Full Auto Mode Parent topic Selecting...

Page 89: ...es and then correctly rotates the photo when it is scanned if necessary If your photo is not oriented correctly using this option deselect this option and scan again Parent topic Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your sca...

Page 90: ...2 Select the Document Type setting that matches your original such as Photograph or Text Line Art 3 Select the Image Type setting that matches your original 90 ...

Page 91: ...area in your preview image that you want to scan scan area 8 Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window 9 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 10 Click Scan You see the File Save Settings window 11 Change any of the necessary file save sett...

Page 92: ... sure to click inside the scan area before selecting the settings Note In Home Mode the default Preview mode is Thumbnail mode To use Normal Preview mode instead deselect the Thumbnail checkbox beneath the Preview button then click the Preview button to preview your image again 1 Do one of the following to select your scan area in the Preview image Thumbnail preview Your scan area is selected auto...

Page 93: ... Normal preview Click the Auto Locate icon to create a marquee dotted line on the preview image 93 ...

Page 94: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 94 ...

Page 95: ... to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Document Type and Image Type setting Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanne...

Page 96: ...ze of your image as you scan You can also select a specific scan size such as a common photo size like 4 6 inches 102 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size li...

Page 97: ...3 Adjust the scan area as necessary 97 ...

Page 98: ...ortioned for your custom scan size Parent topic Scanning in Home Mode Scanning in Office Mode When you scan in Office Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Office...

Page 99: ...r original 3 Select the Document Source setting indicating where you placed your original 4 Select the Size and Orientation settings that match your original 5 Select the Resolution setting you want to use for your scan 6 Click the Preview button 99 ...

Page 100: ...ctly to your computer you see the file in the Windows Explorer or Mac OS X Finder where you can view and print the image if desired Selecting a Scan Area Office Mode Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related concepts Scan Resolution Guidelines Related tasks Selecting Scan File Settings Selecting a Scan Area Office Mode You can select a specific area...

Page 101: ...ate a marquee dotted line on the preview image 2 Do the following as necessary to work with the selected scan area If the marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 101 ...

Page 102: ...can window Parent topic Scanning in Office Mode Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments Not all adjustment settings may be available depending on the Image Type setting Unsharp Mask Makes the edges of certain image areas clearer T...

Page 103: ...nned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode Epson Scan automatically saves your scanned file in JPEG format in your operating system s Pictures or My Pictures folder or opens it in your scanning program You can select settings preview an...

Page 104: ...104 ...

Page 105: ...use Before making adjustments click the image or scanned image area in the Preview window 10 If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use 11 Click Scan You see the File Save Settings window 12 Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in y...

Page 106: ...ed image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings Note In Professional Mode the default Preview m...

Page 107: ...scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image 107 ...

Page 108: ...step To move the marquee click inside the scan area and drag the marquee where you want it To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions 108 ...

Page 109: ... in Epson Scan Professional Mode Note Not all adjustment settings may be available depending on the Image Type setting Click the image adjustment icon to access additional settings Click the Windows or Mac OS X icon next to a setting to change the level of adjustment Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the rippl...

Page 110: ...e settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settings Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Saturation Adjusts the density of colors in the overall ...

Page 111: ... the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 In the Epson Scan window select the size you want your scanned image to be from the Target Size list Note If you need to rotate the orientation of the target size for your image click the orientation icon A marquee dotted line appears on your preview image propo...

Page 112: ...3 Adjust the scan area as necessary 112 ...

Page 113: ... OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or Mac OS X icon next to the Target Size setting and select options as desired Scale Reduces or enlarges your image by the percentage you enter Trimming Turns automatic image cropping on or off 113 ...

Page 114: ...nes If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by Epson Scan Follow these guidelines to determine the resolution setting you need You will enlarge the image as you scan it If you will enlarge the image using Epson Scan s Target Size setting Home and Professional modes only you do not need to in...

Page 115: ...r scan file on the File Save Settings window You can also select various optional settings that control how Epson Scan behaves when you scan and save files The File Save Settings window may appear after you click Scan on the Epson Scan window You can also access the window by clicking the icon on the Epson Scan window 115 ...

Page 116: ...Optional Settings Parent topic Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety scanned file types and optional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG jpg An image format that lets you highly compress image data However the higher the co...

Page 117: ...older after scanning Select to have Windows Explorer or Mac OS X Finder automatically open to the folder where your scanned image is saved after scanning Show Add Page dialog after scanning If you are scanning a multi page document using the PDF or Multi Tiff format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Sc...

Page 118: ... the Scan To pop up menu 6 Click Scan Your scanned file is saved in the folder you selected Parent topic Scanning Scanning Special Projects Your product s scanning software offers various options to help you quickly complete special scan projects Scanning to a PDF File Restoring Photo Colors as You Scan Parent topic Scanning 118 ...

Page 119: ... Document Format file on your computer 1 Place your original on your product for scanning 2 Start Epson Scan 3 Select the scan mode you want to use 4 Select the scan settings for your scan 5 Preview your image 6 When you finish selecting all your settings click Scan You see the File Save Settings window 119 ...

Page 120: ...7 Select PDF as the Type setting 8 Select any other settings you want to use on the File Save Settings window 9 Click OK Epson Scan scans your document and you see this window 120 ...

Page 121: ...u are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary 11 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the PDF file in the selected folder or opens it in your sc...

Page 122: ...mage 6 Locate or access the image adjustment settings 7 Select the Color Restoration checkbox 8 When you finish selecting all your settings click Scan 9 Click Close to exit the Epson Scan window if necessary Epson Scan scans your original and saves the color restored file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in...

Page 123: ...one memory card at a time in one of your product s memory card slots 1 Make sure the memory card and the files on it are compatible with your product before inserting the card 2 Insert your memory card into the correct slot making sure the card is oriented correctly 1 Memory card access light Note Do not force the card all the way into the slot Insert it only until it meets resistance The memory c...

Page 124: ...r Product Related references Memory Card Specifications Memory Card Types You can insert these types of memory cards in your product Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Memory Stick Micro MagicGate Memory Stick MagicGate Memory Sti...

Page 125: ...Exif version 2 3 standard Image size 80 80 pixels to 9200 9200 pixels Number of files Up to 2000 Parent topic Inserting a Memory Card Removing a Memory Card After you finish working with a memory card you can check to make sure it is safe to remove it from your product Caution Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data f...

Page 126: ...ble disk icon for your memory card from the desktop into the trash 3 Pull the memory card straight out of its slot Parent topic Inserting a Memory Card Printing From a Memory Card See these sections to print photos from a memory card inserted into your product Viewing and Printing Photos Parent topic Using Memory Cards With Your Product Viewing and Printing Photos See these sections to view and pr...

Page 127: ...t Photos and press the OK button The first photo on your memory card is displayed 3 Press the arrow buttons to scroll through your photos to display one that you want to view or print 4 Press the arrow buttons to select one or more copies of the photo up to 99 5 To view additional photos and select others for printing press the arrow buttons and repeat the selections above 6 To view the print sett...

Page 128: ...p button Parent topic Viewing and Printing Photos Related tasks Selecting Print Settings for Photos Displayed on the LCD Screen Selecting Print Settings for Photos Displayed on the LCD Screen You can change the settings used for printing photos displayed on the LCD screen 1 Press the arrow button shown on the screen displaying the current print settings You see this screen 128 ...

Page 129: ... Printing Photos Related references Print Setting Options Photo Mode Print Setting Options Photo Mode Select these print settings options when printing photos displayed on the LCD screen Print settings Available Options Description Paper Size Various paper sizes Indicates the size of paper you have loaded see the list of paper types for copying Paper Type Various paper types Indicates the type of ...

Page 130: ...duct is connected to a computer 2 Insert a memory card into one of the memory card slots 3 Do one of the following to access your memory card files from your computer Windows Select the Computer or My Computer utility Mac OS X Look for the removable disk icon on your desktop 4 Select the removable disk icon 5 Select the folder that contains your photos 6 Drag the photos you want to transfer to the...

Page 131: ...ridge Status Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Replacing Ink Cartridges Using a Computer Utility Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink With Windows Check Cartridge Status Your printer and its software will let you know when an ink cartridge is low or expended Checking Cartridge Status on the LCD Screen Checking Cartridge S...

Page 132: ...ee this screen Note The display is different depending on which ink cartridges are low or expended if any Displayed ink levels are approximate 3 Do one of the following If you are finished select Back and press the OK button 132 ...

Page 133: ...porarily Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Related topics Printing With Black Ink and Expended Color Cartridges Checking Cartridge Status With Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge status at any time using a utility on your Windows computer 1 To check your cartridge status doubl...

Page 134: ...continue printing temporarily Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 134 ...

Page 135: ...Ink Reminder alerts checkbox at the bottom of the screen 5 To disable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge Status Related tasks Removing and Installing Ink Cartridges 135 ...

Page 136: ... X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 2 Select EPSON Status Monitor You s...

Page 137: ...te Depending on the color of the expended cartridge and how you are printing you may be able to continue printing temporarily Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status Parent topic Check Cartridge Status 137 ...

Page 138: ...result in printer damage The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Ink Cartridge Part Numbers ...

Page 139: ...o not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product If an ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced and press the OK button then choose Replace now If you are replacing a cartridge before you see a message on the LCD screen press the home bu...

Page 140: ...nd lift the cartridge straight up to remove it Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 140 ...

Page 141: ...leak 5 Remove the cartridge from the package Caution Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Remove the yellow tape from the bottom of the cartridge Caution Do not remove any other labels or seals or ink will leak 141 ...

Page 142: ...ton 9 Lower the scanner unit The print head moves to its home position and the printer starts charging the ink This takes about 2 minutes When you see the Ink Cartridge Replacement screen ink charging is finished Caution Never turn off the product while the power light is flashing or you will waste ink 142 ...

Page 143: ...lacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Replacing Ink Cartridges Using a Computer Utility You can use the Ink Cartridge Replacement utility to view on screen instructions for replacing an ink cartridge This method allows you to replace a cartridge before it is low or expended if it is too old for example 1 Do one of the following Windows Right click the product icon in...

Page 144: ...144 ...

Page 145: ...ncepts Purchase Epson Ink Cartridges Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended you can temporarily continue printing from your computer using black ink Replace the expended color cartridge as soon as possible for future printing Note You cannot print with expended color ink cartridges using your product s control panel 145 ...

Page 146: ...rol panel 2 Load plain paper or an envelope in your product 3 Access the print settings in your print application 4 Click the Main tab 5 Select Plain Paper Bright White Paper or Envelope as the Type setting 6 Select the Black Grayscale checkbox 7 Click OK 8 Print your document EPSON Status Monitor 3 displays a print message 9 Click Print in Black to print your document Parent topic Printing With B...

Page 147: ...rint Fax select your product and select Open Print Queue or Print Queue Select Utility 4 Select Monitoring Preferences 5 Make sure the Permit temporary black printing checkbox is selected 6 Close the utility window 7 Load plain paper or an envelope in your product 8 Access the print settings in your print application 9 Select Print Settings from the pop up menu 10 Select Plain Paper Bright White P...

Page 148: ...Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled unless you reinstall the printer software Parent topic Replacing Ink Cartridges 148 ...

Page 149: ...es You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges Print Head Nozzle Ch...

Page 150: ...ess the arrow buttons to select Setup and press the OK button 3 Press the arrow buttons to select Maintenance and press the OK button You see this screen 4 Press the OK button 5 Press the start button After the nozzle pattern prints you see this screen 150 ...

Page 151: ...o confirm that the print head is clean 10 Follow the instructions on the screen to repeat the process as necessary If you don t see any improvement after cleaning the print head up to 4 times turn off the product and wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Pr...

Page 152: ...ences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 3 Select Nozzle Check You see one of these windows 152 ...

Page 153: ...4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 153 ...

Page 154: ...tridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related topics Replacing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Make sure no product lights are indicatin...

Page 155: ...s throughout the cleaning cycle and stays on green when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it You see this screen 6 Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is clean 155 ...

Page 156: ...u can clean the print head using a utility on your Windows computer or Mac 1 Load a few sheets of plain paper in the product 2 Do one of the following Windows Right click the product icon in the Windows taskbar Mac OS X 10 6 10 7 In the Apple menu or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Prin...

Page 157: ...157 ...

Page 158: ...le is finished Caution Never turn off the product during a cleaning cycle or you may damage it 5 When the power light stops flashing and remains on you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean 158 ...

Page 159: ...ridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related topics Replacing Ink Cartridges Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print H...

Page 160: ...r product 1 Load a few sheets of plain paper in the product 2 Press the arrow buttons to select Setup and press the OK button 3 Press the arrow buttons to select Maintenance and press the OK button You see this screen 4 Press the arrow buttons to select Head Alignment and press the OK button You see this screen 160 ...

Page 161: ...while you are printing a head alignment pattern You see this screen 6 Press the OK button You see this screen 7 Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set Press the OK button after each selection 161 ...

Page 162: ...u or the Dock select System Preferences Select Print Fax or Print Scan select your product and select Options Supplies Select Utility and select Open Printer Utility Mac OS X 10 4 10 5 In the Apple menu or the Dock select System Preferences Select Print Fax select your product and select Open Print Queue or Print Queue Select Utility 3 Select Print Head Alignment 4 Click Next then click Print to p...

Page 163: ...163 ...

Page 164: ...choosing each pattern number click Next If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment 164 ...

Page 165: ...oad a few sheets of plain paper in the product 2 Use the product control panel to make a copy but without placing a document on the scanner glass 3 Check the back of the ejected paper to see if it is clean 4 Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality Related topics Copying 165 ...

Page 166: ...ve all the paper 4 Clean the scanner glass with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 5 Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cleansers Parent topic Cleaning and Transporting Your Product Tra...

Page 167: ...sition If not turn on the product wait for the print head to move then turn the product off again 3 Secure the ink cartridge holder to the case with tape Caution Do not place tape on the white flat cable inside the product otherwise you may damage your product 4 Lower the scanner 5 Remove all the paper from the product 6 Unplug any connected cables 7 Close the output tray and paper support 167 ...

Page 168: ...riginal packing materials if possible or use equivalent materials with cushioning around the product Keep the product level during transportation Be sure to remove the tape from the ink cartridge holder before turning on your product If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Clea...

Page 169: ... Card Problems When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads With Windows your printer software aut...

Page 170: ...f the product and contact Epson for support W 13 An ink pad is nearing the end of its service life Contact Epson for support To continue printing press the start button E 02 A fatal scanner error has occurred Turn the product off and then back on again If the error continues contact Epson for support I 22 To establish a wireless connection using an access point press the button on the access point...

Page 171: ...unning a Product Check Running a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load plain paper in the product 3 Press the arrow buttons to select Setup and press the OK button 4 Press the arrow buttons to select Maintenance and press the OK button You see this screen 5 Press the OK button 6 Press the start but...

Page 172: ...r software If the page prints but the nozzle check pattern has gaps clean or align the print head If the page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts When to Uninstall Your Product Software Print Head Cleaning Print Head Alignment Related references Where to Get Help Rese...

Page 173: ...arrow buttons to select Restore Default Settings and press the OK button You see this screen 3 Press the arrow buttons to select one of these options and press the OK button Wi Fi Settings Resets all network settings All except Wi Fi Resets all control panel settings except for network settings 173 ...

Page 174: ...n it on Your product is finished priming the print head when the power light stops flashing If the product s print head stops moving or making noise and the charging process has not finished after 5 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Related topics Repl...

Page 175: ...ontrol panel try these solutions To view LCD screen text in a different language you can select a different Language setting To adjust the position of the control panel carefully raise or lower it using the release bar Parent topic Solving Setup Problems Related tasks Changing LCD Screen Language Adjusting Control Panel Position Solving Network Problems Check these solutions if you have problems s...

Page 176: ...work status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to enter your wireless network name manually If your router or access point has security enabled determine the kind of security it is using and any requi...

Page 177: ... correct If the network status is Disconnected check any cable connections and turn your product off and then on again If you are using TCP IP make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually Make sure your computer and product are both using the same wireless network If network printing is slow...

Page 178: ...d as the Timeout Setting in the Epson Scan Setting program is long enough to complete scanning over a network See Epson Scan Help for details You may need to disable the firewall and any anti virus software on your wireless router or access point Note Epson Scan is not available for Mac OS X 10 6 or 10 7 Parent topic Solving Network Problems Related topics Scanning Printing a Network Status Sheet ...

Page 179: ...button You see this screen 4 Press the start button to print the network status sheet Press the stop button if you want to cancel the operation Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Solving Network Problems 179 ...

Page 180: ...cessary If the nozzle check page does not print but the product s power light is on make sure your product software is installed correctly Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic...

Page 181: ...r best results follow these guidelines Use new smooth high quality paper that is not curled creased old too thin or too thick Load paper in the sheet feeder printable side up Do not load paper with holes punched in it Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems Paper Loading Capacity Related topics Loadi...

Page 182: ...ing Printing Using a Product Button Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure t...

Page 183: ...se solutions Make sure your product is turned on Make sure any interface cables are connected securely at both ends If you connected your product to a USB hub make sure it is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Run a product check to see if a test page prints If the test page prints check to see if your product software is i...

Page 184: ...on 1 Do one of the following Windows 7 Click and select Devices and Printers Windows Vista Click select Control Panel and click Printer under Hardware and Sound Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and Printers and Faxes 2 Right click your product name and select Printing Preferences 3 Click the Maintenance t...

Page 185: ...ty to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 ...

Page 186: ...s Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse page orientation settings in your printer software This option has different names ...

Page 187: ...rogram and printer software If a blank page exists in a document you are printing and you want to skip printing it select the Skip Blank Page setting in your printer software Run a print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Con...

Page 188: ...Selecting Page Setup Settings Mac OS X 10 4 Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderless prints try these solutions Make sure you are printing on a compatible borderless paper type and size Note Do not select a custom paper size for borderless prints Windows Make sure you selected the Borderless setting in your printer software Mac OS X Make su...

Page 189: ...select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Make sure your product is selected as the printer in your printing program If your product is connected to a USB hub connect it directly to your computer instead Parent topic Solving Page Layout and Content Problems Inc...

Page 190: ...lated tasks Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Advanced Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Basic Print Settings Mac OS X 10 4 Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen White or ...

Page 191: ...asks Selecting Advanced Print Settings Windows Selecting Printing Preferences Mac OS X 10 5 10 6 10 7 Selecting Printing Preferences Mac OS X 10 4 Related topics Replacing Ink Cartridges Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure your paper is not damp curled old or loaded facedown in the sheet feeder the printable side should be faceup Use a s...

Page 192: ...e surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings Windows Selecting Advanced Print Settings Windows Selecting Basic Print Settings Mac OS X 10 5 10 6 10 7 Selecting Bas...

Page 193: ...ngs Mac OS X 10 4 Cleaning the Paper Path Related topics Replacing Ink Cartridges Loading Paper Grainy Printout If your printouts are grainy try these solutions Make sure you loaded the printable side of the paper faceup in the sheet feeder Select a higher print quality setting and turn off any high speed settings in your product software Align the print head You may need to increase the image res...

Page 194: ...ver you can use a color management system to get as close as possible Try using the color management options in your printer software For best results use genuine Epson ink and paper Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available Epson Papers Related tasks Selecting Advanced Print Settings Windows Managing Color Mac OS X 10 5 10 6 10 7...

Page 195: ... topic Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan If you cannot start Epson Scan try these solutions Make sure your product is turned on and any interface cables are securely connected at both ends Make sure Epson Scan is selected in your scanning program Make sure your computer is not running in a power saving mode such...

Page 196: ...s Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic Solving Problems Related topics Solving Print Quality Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these solutions Make sure you placed your original for scanning facing the correct way If you are scanning using the Epson Scan Black White setting adjus...

Page 197: ...lving Scanned Image Quality Problems Related tasks Placing Originals on the Scanner Glass Image is Distorted or Blurry If a scanned image appears distorted or blurry try these solutions Make sure your original is not wrinkled or warped This may prevent the original from laying flat on the scanner glass Do not move your original or your product during scanning Your product will not operate properly...

Page 198: ...Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image place a piece of black paper on the back of the original and scan it again Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern called a moiré in scanned images of printed documents This is caused by inter...

Page 199: ... color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in your scanned image adjust these Epson Scan settings if available and try scanning again Change the Image Type setting and experiment with different combinations of the next settings Adjust the Tone Correctio...

Page 200: ...cards with your product Memory Card Does Not Fit Into a Slot Cannot View or Print Photos From a Memory Card Cannot Transfer Photos To or From a Memory Card Parent topic Solving Problems Memory Card Does Not Fit Into a Slot If a memory card does not fit properly in a slot do not force it in You may need to use an adapter with your memory card Parent topic Solving Memory Card Problems Related refere...

Page 201: ...blems transferring photos to or from a memory card inserted in your product try these solutions Make sure you have inserted only one memory card at a time Make sure your memory card is compatible with the product Make sure your product is securely connected to your computer If you are transferring photos to the memory card check the memory card s write protect tab to make sure it is set to allow w...

Page 202: ...ow select your product and click OK Then follow any on screen instructions 6 Open the Windows Control Panel utility 7 Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 7 or Windows Vista Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Uninstall Change Windows XP Dou...

Page 203: ...n Software folder 5 Double click the Uninstall Center icon 6 Select the checkbox for each software program you want to uninstall 7 Click Uninstall 8 Follow the on screen instructions to uninstall the software 9 To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print Fax or Print Scan window sel...

Page 204: ...nday through Friday and 7 AM to 4 PM Pacific Time Saturday Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at www epson com ink3 U S sales or www epson ca Canadian sales Yo...

Page 205: ...cifications Memory Card Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these operating systems Microsoft Windows 7 Windows Vista Windows XP Professional x64 Edit...

Page 206: ...rinting Specifications Paper path Sheet feeder top entry Sheet feeder capacity Approximately 100 sheets at 17 to 24 lb 64 to 90 g m2 load legal size or user defined paper sizes one sheet at a time Parent topic Technical Specifications Scanning Specifications Scanner type Flatbed color Photoelectric device CIS Effective pixels 10 200 14 040 pixels at 1200 dpi Maximum document size 8 5 11 7 inches 2...

Page 207: ...uarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A4 8 3 11 7 inches 210 297 mm A6 4 1 5 8 inches 105 148 mm Letter 8 5 11 inches 216 279 mm Legal 8 5 14 inches 216 357 mm 4 6 inches 102 152 mm 5 7 inches 127 178 mm 8 10 inches 203 254 mm 3 5 5 inches 89 127 mm Paper types Pl...

Page 208: ...c Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets 1 Top 0 12 inch 3 mm minimum 2 Left 0 12 inch 3 mm minimum 3 Right 0 12 inch 3 mm minimum 4 Bottom 0 12 inch 3 mm minimum 208 ...

Page 209: ...em The use of other products may affect your print quality and could result in printer damage The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after...

Page 210: ... at 10 4 ºF 12 ºC Ink thaws and is usable after 3 hours at 77 ºF 25 ºC Note For best printing results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge Part Numbers Memory Card Specifications Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it 210 ...

Page 211: ...o Memory Stick PRO HG Duo Memory Stick Micro Magic Gate Memory Stick Magic Gate Memory Stick Duo Media format DCF DCF Design rule for Camera File system version 1 0 or 2 0 compliant Voltage requirements 3 3 V Maximum current 450 mA Note All card types are standard version compliant Parent topic Technical Specifications Related references Memory Card File Specifications 211 ...

Page 212: ...t ink cartridges and power cord Parent topic Technical Specifications Electrical Specifications Power supply rating 100 to 240 V UPS Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 0 5 to 0 3 A Power consumption Standalone copying Approx 15 W ISO IEC24712 Ready mode Approx 6 5 W Sleep mode Approx 3 0 W Power off mode 0 3 W Paren...

Page 213: ...Speed USB Device class for computers Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WEP 64 128 bit WPA PSK TKIP AES WPA2 compliant with support for WPA WPA2 Personal Frequency band 2 4 GHz Communication mode Infrastructure mode Ad hoc mode Note Wireless LAN standard complies with either IEEE 802 11 b g or IEEE 802 11...

Page 214: ...ailure to satisfy the protection requirements resulting from a non recommended modification of the product Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this devi...

Page 215: ...his equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from th...

Page 216: ...l comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on your Printer Software CD 4 OpenSSL toolkit This printer product i...

Page 217: ... includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs uclibc 0 9 29 libusb libs 0 1 12 zeroconf 0 6 1 1 Apple Public Source License This printer product includes the open source software programs which apply the Apple Public Source License Version1 2 or its latest version Apple Public Source ...

Page 218: ...e programs which apply the Berkeley Software Distribution License BSD Programs The list of BSD Programs busybox 1 2 2 1 util linux 2 12 mount 2 12 mvlutils 2 8 4 netkit ftp 0 17 netkit base 0 17 portmap 5beta Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License Sun RPC Programs The list of Sun RPC Programs busybox 1 2 2 1 netkit inetd 0 17...

Page 219: ...h applies the terms and conditions provided by owner of the copyright to the ARC4 ARC4 Program ARC4 SHA1license This printer product includes the open source software program SHA1 which applies the terms and conditions provided by owner of the copyright to the AES SHA1 Program SHA1 Parent topic Notices Trademarks Epson Epson Stylus and Epson Supplies Central are registered trademarks and Epson Exc...

Page 220: ...ons or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is s...

Page 221: ...Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright...

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