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Epson ELPWT01, User Manual

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Epson ELPWT01 User Manual Download Page 101

Projection Problems

101

If the receiver (base unit or supported projector) is not working properly, turn
it off, unplug it, and then plug it back in and turn it on.

If this does not solve the problem, check the following:

• The indicators on the receiver and the wireless transmitter may indicate the

problem.

• The solutions in this manual can help you solve many problems.

If none of these solutions help, contact Epson for technical support.

a

If you are using Wireless Presentation System (ELPWP10) with the
supported projector, see your projector

User's Guide

for the projector.

Summary of Contents for ELPWT01

Page 1: ...User s Guide ...

Page 2: ...2 Precautions on Installation 23 Installing the Base Unit on a Wall 23 Connecting Base Unit to an External Display Equipment 25 External Display Equipment Preparation 25 External Display Equipment Specification 25 Connecting to External Display Equipment 25 Connecting Video Sources to the Base Unit 26 Connecting to a Computer 26 Connecting to Video Sources 26 Connecting to a Wired Network 27 Conne...

Page 3: ...ou want to Operate 63 Base Unit Security Features 65 Password Security Types 65 Setting a Password 65 Selecting Password Security Types 66 Entering a Password to Use the Base Unit 66 Installing a Security Cable 67 Secure HTTP 68 Importing a Web Server Certificate Using the Menus 68 Supported Web Server Certificates 68 Monitoring and Controlling the Base Unit 70 Controlling a Networked Base Unit Us...

Page 4: ...Appears 107 Solving Network Problems 108 Solutions When Wireless Authentication Fails 108 Solutions When You Cannot Access the Base Unit Through the Web 108 Solutions When the Image Contains Static During Network Projection 108 Solutions When You Cannot Connect Using Screen Mirroring 109 Solutions When You Cannot Use Two Screen Mirroring Sources 109 Solutions When the Image or Sound Contains Stati...

Page 5: ...in personal injury or physical damage due to incorrect handling General Information Notations Attention This label indicates procedures that may result in damage or injury if sufficient care is not taken This label indicates additional information that may be useful to know Button name Indicates the name of the buttons on the remote control Example Esc button Menu Setting name Indicates base unit ...

Page 6: ... window and then click Search Hits are displayed as a list Click one of the displayed hits to jump to that page Jumping Directly from Bookmarks Click a title to jump to that page Click or to view the lower level titles in that section To return to the previous page perform the following operation on your keyboard Windows Hold down Alt and then press Mac OS Hold down the command key and then press ...

Page 7: ...Getting the Latest Version of the Documents 7 You can get the latest version of the manuals and specifications on the Epson Web site Visit epson sn and enter your model name ...

Page 8: ...roduction to The Product Refer to these sections to learn more about your product s features and part names g g Related Links Safety Instructions p 9 Product Features p 12 Product Parts and Functions p 15 ...

Page 9: ...h wet hands Do not pull the power cord when disconnecting the plug always be sure to hold the plug when disconnecting it Use only the specified power supply AC adapter Warning Do not touch the plug during an electrical storm Otherwise you may receive an electric shock Incorrect use of the AC adapter may cause malfunction fire or electric shock Take the following precautions when using the AC adapt...

Page 10: ...ide in a vehicle with the windows closed in places where they will be exposed to direct sunlight or in other places that may become extremely hot such as the exhaust vents of air conditioners or heaters Thermal deformation or technical malfunction may occur which could result in fire Caution Do not install the base unit in a location that exceeds the operating temperature Heat may build up inside ...

Page 11: ...ot expose batteries to heat or flame and do not put them in water Insert batteries so that the polarities and are correct Disconnect the plug and AC adapter from the outlet when it will not be used for extended periods The insulation may deteriorate which may result in fire Keep batteries that have been removed from the remote control out of the reach of children Children could swallow the batteri...

Page 12: ...ting presentation seminar or classroom in a few steps by using wireless presentation method Simple installation and operation to reduces the burden of IT administrator Simple wireless projection to eliminates the hassle of cables Quick screen switching by easy to understand operations Easy split screen to compare and reference information sources Using the wireless transmitter ELPWT01 and the rece...

Page 13: ...us Input Source for Base Unit You can select various input source such as network source HDMI video and document camera Screen Mirroring to connect your base unit and mobile device wirelessly using Miracast technology Epson iProjection to operate multiple screens of the devices connected to the base unit such as computers smartphones and tablets Example Connecting the receiver and input sources di...

Page 14: ...ndroid to connect your base unit and mobile device wirelessly using the app available on the App Store or Google Play a Any fees incurred when communicating with the App Store or Google Play are the responsibility of the customer Epson iProjection Chromebook to connect your base unit and Chromebook device wirelessly using the app available on the Chrome Web Store a Any fees incurred when communica...

Page 15: ...ts p 18 Base Unit Parts Front Top Name Function A Indicators Indicates the base unit s status B Power button Turns the base unit on or off C Remote receiver Receives signals from the remote control D Security slot The security slot is compatible with the Microsaver Security System manufactured by Kensington g g Related Links Cleaning the Base Unit Case p 96 Base Unit Indicator Status p 102 Remote ...

Page 16: ...tput video signals This port is compatible with HDCP2 3 C HDMI1 port Inputs video signals from HDMI compatible video equipment and computers This port is compatible with HDCP2 3 D HDMI2 port E Audio Out port Outputs audio from the current input source to an external speaker F USB A port Use to connect the optional document camera Use to perform pairing for the wireless transmitter Use for batch se...

Page 17: ...e next level while displaying the base unit s menu H Numeric buttons Enters numbers in the base unit s menu I Menu button Displays and closes the base unit s menu J ID button Hold down this button and press the numeric buttons to select the ID for the base unit you want to operate using the remote control K Esc button Stops the current function Moves back to the previous menu level while displayin...

Page 18: ... with a USB conversion adapter as USB C or without a USB conversion adapter as USB A When pairing with the receiver supported projector or base unit connect to the USB A port B Indicator Indicates the wireless transmitter s status g g Related Links Sharing Computer Screen Using Wireless Transmitter p 38 Wireless Transmitter Indicator Status p 103 ...

Page 19: ...ions to set up your product g g Related Links Pairing the Wireless Transmitter p 20 Base Unit Placement p 22 Connecting Base Unit to an External Display Equipment p 25 Connecting Video Sources to the Base Unit p 26 Installing Batteries in the Remote Control p 29 ...

Page 20: ...ector p 21 Base Unit Indicator Status p 102 Wireless Transmitter Indicator Status p 103 Conditions that Require Pairing You need to pair the wireless transmitter in the one of the following conditions The first time you start using Epson Wireless Presentation System ELPWP10 You are using supported projector as a receiver The first time you start using optional wireless transmitter ELPWT01 a The wi...

Page 21: ...eration Guide for instructions Pairing Using a Projector When using Epson Wireless Presentation System ELPWP10 you can pair the wireless transmitter with a supported projector Attention Depending on the projector model you need to update the firmware a Turn on the projector b Remove the USB conversion adapter for the wireless transmitter and connect the transmitter to the projector s USB A port Th...

Page 22: ...be damaged causing the base unit to fall from the mount Examples of environments that could cause the base unit to fall due to case deterioration Locations subject to excessive smoke or airborne oil particles such as factories or kitchens Locations containing volatile solvents or chemicals such as factories or laboratories Locations where the base unit could be subjected to detergents or chemicals...

Page 23: ... the operating temperature range for the base unit and the external display equipment To ensure wireless performance install the base unit in a location where there are no obstacles between the wireless transmitter and the base unit Do not set up the base unit in places where it might be subjected to vibration or shock Installing the Base Unit on a Wall When installing the base unit on a wall use ...

Page 24: ...e bottom of the mount to fix the base unit to the mount Attention Tighten the screws while holding the base unit so that it is not shifted or loosen d Secure the AC adapter holder to the wall using commercially available M4 screws x4 e Place the AC adapter in the holder and connect it to the power supply ...

Page 25: ...g g Related Links External Display Equipment Specification p 25 External Display Equipment Specification Refer to the following table for the specification of the external display equipment Item Specification Input Resolution 1920 1080 Connecting to External Display Equipment You can project input source connected to the base unit to an external display equipment such as a projector or a monitor U...

Page 26: ...ble and send the computer s audio with the projected image a To connect a Mac that does not have an HDMI port you need an adapter that allows you to connect to the projector s HDMI port Contact Apple for compatible adapter options Older Mac computers 2009 and earlier may not support audio through the HDMI port a Make sure the base unit and an external display equipment are connected using supplied...

Page 27: ... method varies depending on your Epson document camera model See the document camera manual for details Connecting to External Speakers You can connect the base unit to external self powered speakers a You can also connect an amplifier with speakers to the base unit To output audio from an external speaker set Audio Output Port to Audio Out in the Signal I O menu a Make sure the base unit and an e...

Page 28: ...Connecting Video Sources to the Base Unit 28 e Connect the stereo mini jack end of the cable to your base unit s Audio Out port ...

Page 29: ...teries a Remove the battery cover as shown b Remove the old batteries if necessary a Dispose of used batteries according to local regulations c Insert the batteries with the and ends facing as shown Warning Check the positions of the and marks inside the battery holder to ensure the batteries are inserted the correct way If the batteries are not used correctly they could explode or leak causing a ...

Page 30: ...base unit from almost anywhere in the room Make sure that you aim the remote control at the base unit s receivers within the distance and angles listed here a Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight or the base unit may not respond to commands If you are not going to use the remote control for a long time remove the batteries ...

Page 31: ...ing the Date and Time p 35 Selecting the Language for the Menus p 37 Sharing Computer Screen Using Wireless Transmitter p 38 Sharing Computer Screen Using Application Wired Network Projection p 41 Sharing Computer Screen or Mobile Device Screen Using Application Wireless Network Projection p 44 Sharing Mobile Device Screen Using Screen Mirroring p 52 Selecting an Image Source p 57 ...

Page 32: ... is no input signal when the base unit is turned on the connection guide screen for Epson Wireless Presentation is displayed a The base unit automatically turns on when you connect the wireless transmitter to the computer under the following conditions The external display equipment supports HDMI CEC standards and HDMI Link features is available both for the base unit and the external display equi...

Page 33: ... four different image sources simultaneously in a grid format C Displays the connection guide You can select the wireless connection methods according to the devices you are using such as smartphones or computers D Moves to the previous or next page if there are more than nine available input sources E Displays the base unit name and the base unit keyword F Displays the current time a The Home scr...

Page 34: ...4 Turn off the base unit after use a Press the power button on the base unit or remote control The status indicator turns off b To transport or store the base unit make sure the status indicator is off then unplug the power cord ...

Page 35: ...d press Enter button e Select the Date Time setting and press Enter button You see this screen f Select Date press Enter button and use the displayed keyboard to enter today s date g Select Time press Enter button and use the displayed keyboard to enter the current time h Select Time Difference UTC press Enter button and set the time difference from Coordinated Universal Time i When you are finish...

Page 36: ...o On Then select settings k When you are finished select Set and press Enter button l To update the time automatically through an Internet time server select the Internet Time setting and set it to On Then select settings m When you are finished select Set and press Enter button n Press Menu or Esc to exit the menus ...

Page 37: ...e you can change the Language setting a Turn on the base unit b Press the Menu button on the remote control c Select the Management setting and press Enter button d Select the Language setting and press Enter button e Select the language you want to use and press Enter button f Press Menu or Esc to exit the menus ...

Page 38: ...or a The projector automatically turns on when you connect the wireless transmitter to the computer under the following conditions The projector supports HDMI CEC standards and HDMI Link features is available The projector s auto power on setting is enabled c Connect the wireless transmitter to your computer s USB port a Remove the USB conversion adapter for the wireless transmitter if you want to...

Page 39: ...er of Screens Projected from Multiple Devices You can project up to four image sources to an external display equipment simultaneously You can connect up to six wireless transmitters to the receiver If you try to project the fifth and next screens it will replace the screen from the transmitter joined immediately before a When using the Epson iProjection moderator function only one person plays a ...

Page 40: ...sentation c Do one of the following Windows Disconnect the wireless transmitter from the computer There is no need to use Safely Remove Hardware Mac Select Disconnect from the Epson Wireless Presentation icon menu on the menu bar or Dock and then disconnect the wireless transmitter a You may need to restart your computer to reactivate your wireless LAN connection ...

Page 41: ... allows you to hold interactive meetings by projecting user s computer screens over a network See the Epson iProjection Operation Guide Windows Mac for instructions a Make sure you have installed the latest version of Epson iProjection g g Related Links Selecting Wired Network Settings p 41 Selecting Wired Network Settings Before you can project from computers on your network you need to select ne...

Page 42: ...event access to the base unit by anyone not in the room with it a When you turn on this setting you must enter a displayed randomized keyword from a computer using Epson iProjection to access the base unit and share the current screen j Set the Epson iProjection setting to On k Select the options as necessary Moderator Password lets you enter a four digit number password for accessing the base uni...

Page 43: ...ter Screen Using Application Wired Network Projection 43 The wired network settings complete when you see the correct IP address on the network information screen g g Related Links Using the Displayed Keyboard p 80 ...

Page 44: ...ommunicating with the App Store or Google Play are the responsibility of the customer Epson iProjection Chromebook app allows you to project from Chromebook devices You can download Epson iProjection from the Chrome Web Store Any fees incurred when communicating with the Chrome Web Store are the responsibility of the customer a Make sure you have installed the latest version of Epson iProjection o...

Page 45: ...ng or controlling the base unit using wireless LAN in standby mode connect your computer and base unit with infrastructure mode Selecting Wireless Network Settings Manually Before you can project from your wireless network you need to select network settings for the base unit a Press the Menu button select the Management menu and press Enter button b Set the Wireless LAN Power setting to On ...

Page 46: ...ity Control Interface setting to Wireless LAN g Select the connection method For simple AP mode set the Simple AP setting to On and go to step 12 For infrastructure mode set the Simple AP setting to Off and go to next step h Select the Wireless LAN menu and press Enter button The base unit starts searching for access points a You can also search for access points using the Search Access Point sett...

Page 47: ...in the room with it a When you turn on this setting you must enter a displayed randomized keyword from a computer using Epson iProjection to access the base unit and share the current screen n Set the Epson iProjection setting to On o Select the options as necessary SSID Display lets you select whether to display base unit s SSID on the network information screen and Home screen Moderator Password...

Page 48: ...network icon on the Windows taskbar b When connecting to devices over a wireless network access point make sure Wi Fi is turned on and select the network name SSID of the network the base unit is connecting to c Click Connect Selecting Wireless Network Settings in Mac Before connecting to the base unit select the correct wireless network in Mac a Click the Wi Fi icon on the menu bar at the top of ...

Page 49: ...ne of the following security types to match the settings used on your network WPA3 PSK security WPA2 WPA3 PSK security WPA3 EAP security WPA2 WPA3 EAP security a Contact your network administrator for guidance on entering the correct information a If you want to set up WPA3 EAP or WPA2 WPA3 EAP security make sure your digital certificate file is compatible with base unit registration type and plac...

Page 50: ...ist m Select the certificate to import using the displayed list A message is displayed prompting you to enter the password for the certificate n Enter a password and press Enter button The certificate is imported and a completion message appears o Select your EAP settings as necessary User name lets you enter a user name using up to 64 alphanumeric characters When importing a client certificate th...

Page 51: ...ection on your device You can download Epson iProjection for free from the App Store or Google Play Any fees incurred when communicating with the App Store or Google Play are the responsibility of the customer When using Epson iProjection in Quick connection mode we recommend making security settings a Press the LAN button on the remote control The QR code is displayed on the projected surface a T...

Page 52: ...nection depending on your device Do not change the base unit s Screen Mirroring setting during Screen Mirroring projection Doing so may cause the base unit to disconnect and it may take a while to re connect s Network Network Settings Network Projection Screen Mirroring Do not turn off the base unit directly by the breaker during Screen Mirroring projection a Mobile devices with Android installed ...

Page 53: ...and press Enter button d Select Network Settings and press Enter button e Select Priority Control Interface and press Enter button f Choose one of the following options If you cast the data via local area network using the wired LAN select Wired LAN If you cast the data directly or via wireless access point select Wireless LAN If your device only supports casting data directly select Wireless LAN ...

Page 54: ... such as a smartphone supports Miracast you can connect it to the base unit wirelessly and project images You can play audio through the external speaker system connected to the base unit by connecting using Screen Mirroring a Select the Screen Mirroring setting on your base unit as necessary b Press the LAN button on the remote control to switch to the Screen Mirroring source You see the network ...

Page 55: ...r the PIN code displayed on the network information screen or at the bottom right of the projected image The external display equipment connected to the base unit displays the image from your computer a It may take some time until the connection is established While connecting do not disconnect the base unit s AC adapter Doing so may cause your device to freeze or malfunction Connecting Using Scre...

Page 56: ...screen on your computer enter the PIN code displayed on the network information screen or at the bottom right of the projected image The external display equipment connected to the base unit displays the image from your computer a It may take some time until the connection is established While connecting do not disconnect the base unit s AC adapter Doing so may cause your device to freeze or malfu...

Page 57: ... want to use is turned on b For video image sources insert a DVD or other video media and press play c Do one of the following Press the button for the source you want on the remote control A LAN source B HDMI1 source C HDMI2 source D USB port source E Screen Mirroring 1 source F Screen Mirroring 2 source Press the Home button on the remote control Then select the source you want to use from the s...

Page 58: ...isplay order of the input sources using the Sort Source Thumbnails setting in the base unit s Display menu A check mark appears on the image from the current input source You can check a preview of the current input image for most sources as a thumbnail If there are more than nine available input sources your desired source may appear on the next page Select the right arrow to move to the next pag...

Page 59: ...ctions in these sections to use your base unit s adjustment features g g Related Links Projecting Multiple Images Simultaneously p 60 Base Unit Identification System for Multiple Device Control p 63 Base Unit Security Features p 65 Secure HTTP p 68 ...

Page 60: ... settings may be automatically applied to all images a Press the Split button on the remote control b Select 2 Screens or 4 Screens When splitting screen into halves the currently selected input source moves to the left of the screen When you have split screen into quarters previously the input sources of the previous split screen projection are selected and are projected at the same position c Pr...

Page 61: ... feature press Split or Esc g g Related Links Unsupported Input Source Combinations for Split Screen Projection p 61 Split Screen Projection Restrictions p 61 Unsupported Input Source Combinations for Split Screen Projection These input source combinations cannot be projected simultaneously USB and LAN a When you split the screen into quarters and select the USB and the Screen Mirroring input sour...

Page 62: ...en the Input Source is LAN If you use the Split button to split the screen and select LAN as the input source when you are splitting screen on the LAN screen the LAN screen will be projected keeping split screen g g Related Links Adjusting the Menu Settings p 78 ...

Page 63: ... want to Operate p 63 Setting the Base Unit ID To control multiple base units from a remote control give each base unit a unique ID a Press the Menu button select the Installation menu and press Enter button b Select Base Unit ID and press Enter button c Use the arrow buttons to select the identification number you want to use for the base unit Then press Enter button d Press Menu or Esc to exit t...

Page 64: ...ou can operate all base unit regardless the Base Unit ID setting When you set the Base Unit ID setting to Off you can operate the base unit using the remote control whichever ID you select on the remote control The base unit ID setting is saved in the remote control Even if the remote control batteries are removed to replace them and so on the saved ID setting is retained However if the batteries ...

Page 65: ...g the AC adapter and turning on the base unit at first time you must enter the correct password This also applies to HDMI Auto Power On and Auto Power On Menu Protection of Schedule prevents anyone from changing the base unit s schedule settings Menu Protection of Network prevents anyone from changing the base unit s Network settings g g Related Links Setting a Password p 65 Selecting Password Sec...

Page 66: ...ty Types After setting a password you see this menu allowing you to select the password security types you want to use If you do not see this menu hold down the Split button on the remote control for 5 seconds until the menu appears To prevent changes to the base unit s settings select the Menu Protection setting press Enter button and select the options as necessary To prevent changes to the base...

Page 67: ...e unit displays the password entry screen again so that you can enter the correct password If you have forgotten the password make a note of the Request Code xxxxx number that appears on the screen and contact Epson for help If you continue to repeat the above operation and input the wrong password 30 times in succession the message The base unit s operation will be locked Contact Epson as describ...

Page 68: ... storage device for this model You can also register the digital certificates from your Web browser However be sure to register just once or the certificate may not install correctly a Make sure your digital certificate file is compatible with base unit registration and directly placed on the USB storage device b Press the Menu button select the Network menu and press Enter button c Select Network...

Page 69: ...Specification Description Format PKCS 12 Extension PFX P12 Encryption RSA Hashes MD5 SHA 1 SHA 256 SHA 384 SHA 512 Key length 512 1024 2048 4096 bit Common name Network host name Organization Optional Password Up to 64 alphanumeric characters required ...

Page 70: ...the instructions in these sections to monitor and control the base unit over a network g g Related Links Controlling a Networked Base Unit Using a Web Browser p 71 Registering Digital Certificates from a Web Browser p 75 Setting Event Schedules p 76 ...

Page 71: ...the Basic Unit using a Web browser through the Epson iProjection iOS Android app a Make sure the base unit is turned on b Make sure your computer or device is connected to the same network as the base unit c Start your Web browser on the computer or device d Go to the Epson Web Control screen by entering the base unit s IP address into the browser s address box When entering an IPv6 address wrap t...

Page 72: ...twork Settings Remote Password s Network Network Settings Web Control Password g g Related Links Web Control Options p 72 Web Control Options Basic Control Options on the Basic Control screen allow you to select the input source and control the base unit a If you see a log in window enter your user name and password The user name is EPSONREMOTE and the default password is guest You can change the ...

Page 73: ... screen B Displays the base unit s setting menus C Use your finger or mouse to navigate the menus D Resets the selected setting to its default value E Returns to the previous menu F Displays help topics Status Information A Returns to the Epson Web Control screen B Displays a list of monitored settings C Displays the setting status D Select to view different status information Advanced The Advance...

Page 74: ...me you selected C Specifies the base unit settings D Lock unlock the base unit settings E Updates the base unit settings a You cannot change the following settings using Epson Web Control HDMI Link Split Screen Setting Wireless LAN Diagnosis Language Search Access Point Event ID Antenna Level Start Pairing Reset Network Settings Firmware Update a You can select the following settings only with Eps...

Page 75: ...re the base unit is turned on c Start your Web browser on a computer or device connected to the network d Go to the Epson Web Control screen by entering the base unit s IP address into the browser s address box You see the Epson Web Control screen e Select Advanced a You may need to log in before you see the Advanced screen If you see a log in window enter your user name and password The user name...

Page 76: ...a Menu Protection of Schedule to On turn it off first a Set the date and time in the Date Time menu in the base unit s Management menu b Press the Menu button select the Management menu and press Enter button c Select Schedule Settings and press Enter button d Select Schedule and press Enter button e Select Add New and press Enter button f Select the event details you want to perform g Select the ...

Page 77: ... off during standby invalid schedule i To edit a scheduled event select the schedule and press Esc j Select an option from the menu displayed On or Off lets you enable or disable the selected event Edit lets you change the event details or date and time Clear lets you remove the scheduled event from a list k Select Setup complete then select Yes To delete all scheduled events select Schedule Reset...

Page 78: ...Input Signal Settings Signal I O Menu p 81 Base Unit Installation Settings Installation Menu p 82 Base Unit Display Settings Display Menu p 83 Base Unit Feature Settings Operation Menu p 84 Base Unit Administration Settings Management Menu p 85 Base Unit Network Settings Network Menu p 86 Base Unit Initial Settings and Reset Options Initial All Settings Menu p 91 Copying Menu Settings Between Base...

Page 79: ... or down arrow buttons to move through the menus listed on the left The settings for each menu are displayed on the right c To change settings in the displayed menu press Enter button d Press the up or down arrow button to move through the settings e When you finish changing settings on a menu press Esc f Press Menu or Esc to exit the menus a The arrow indicates that the menu contains sub items Wh...

Page 80: ... the keyboard to confirm your entries Select Cancel to cancel entering text a You can select base unit settings and control projection over a network using a Web browser from your computer Some symbols cannot be entered using the displayed keyboard Use your Web browser to enter the text g g Related Links Available Text Using the Displayed Keyboard p 80 Controlling a Networked Base Unit Using a Web...

Page 81: ... to the HDMI port If there is a lot of interference in the image or if a problem such as no image being projected occurs change the setting HDMI Out Intensity HDMI1 HDMI2 Adjusts the signal intensity input from the HDMI port Change this setting when you cannot display the image output from the HDMI port correctly Audio Output Port HDMI Out Audio Out Sets the audio output port when projecting image...

Page 82: ...eiver Front Upper Front Upper Off Limits reception of remote control signals by the selected receiver Off turns off all receivers Base Unit ID Off 1 through 6 Assigns an ID for the base unit when you use multiple base units Reset Installation Settings Resets all adjustment values on the Installation menu to their default setting g g Related Links Installation Example of the Base Unit p 22 ...

Page 83: ...upper left position of the Home screen The display order of the input sources changes when the base unit detects an input signal Split Screen Setting Display Audio Output Source Set to On to display an icon with the source providing audio output during split screen projection Reset Display Settings Resets all adjustment values on the Display menu to their default settings g g Related Links Project...

Page 84: ...f Set to On to automatically start projection in standby mode when the base unit detects HDMI input signal Sleep Mode On Off Set to On to automatically turns off the base unit after an interval of inactivity Sleep Mode Timer 1 to 30 minutes Sets the interval for Sleep Mode Reset Operation Settings Resets all adjustment values on the Operation menu to their default settings ...

Page 85: ...ts the location in which to save error and operation log files Batch Setup Range All Limited Select All to copy all of the base unit menu settings using the batch setup feature Select Limited if you do not want to copy the following settings Password Protection settings Network menu settings Language Various languages available Select the language for base unit menu and message displays Informatio...

Page 86: ...software See the Epson Wireless Transmitter Settings Operation Guide for details Auto Power On Set to On to turn on the base unit automatically when you connect a computer using the wireless transmitter Reset Network Settings Resets all adjustment values on the Network menu to their default settings a Once you have connected your base unit to your network you can select base unit settings and cont...

Page 87: ...e base unit for selection on your device in simple AP connections Security WPA2 PSK Displays the security type for simple AP connections Setting Options Description Passphrase Various passphrases from 8 to 63 characters Enter the passphrase of the base unit for entry on your device in simple AP connections Wireless LAN Sys 802 11ac Wi Fi 5 802 11n Wi Fi 4 Sets the communication method between the ...

Page 88: ...n method is selected automatically according to the access point settings Open Security is not set Setting Options Description Passphrase For WPA2 WPA3 PSK and WPA3 PSK security Various passphrases from 8 to 63 characters Enter the pre shared passphrase used on the network When the passphrase is entered and the Enter button is pressed the value is set and displayed as an asterisk We recommend chan...

Page 89: ...ings Setting Options Description IP Settings DHCP IP Address Subnet Mask Gateway Address Set DHCP to On if your network assigns addresses automatically set to Off to manually enter the network s IP Address Subnet Mask and Gateway Address using 0 to 255 for each address field Do not use these addresses 0 0 0 0 127 x x x 192 0 2 x or 224 0 0 0 through 255 255 255 255 where x is a number from 0 to 25...

Page 90: ...lt Keyword Interrupt Display On Off Set to On to display a base unit keyword on the projected image when accessing the base unit using Epson iProjection Available when Base Unit Keyword is set to On Screen Mirroring On Off Set to On to use the Screen Mirroring feature Interrupt Connection On Off Set to On to allows interruption of image projection by another user Adjust Image Quality 1 Fine 2 3 4 ...

Page 91: ... Update Enters the firmware update mode and ready to update firmware using the USB A or Service port Reset All options When you select Reset All you see the following screen If you do not want to reset values in particular menus deselect the check box next to the menu name When you are ready to reset setting values select Execute You cannot reset the following settings Language a For the Network m...

Page 92: ... the base unit and check that base unit s indicator has turned off b Connect an empty USB flash drive directly to the base unit s USB A port c Hold down the Esc button on the remote control and connect the AC adapter to the base unit d When the base unit s indicator turns on release the Esc button The indicators start flashing and the batch setup file is written to the USB flash drive When writing...

Page 93: ... or folder and save the batch setup file to the computer a The file name for the batch setup file is PJCONFDATA bin If you need to change the file name add text after PJCONFDATA using only alphanumeric characters If you change the PJCONFDATA section of the file name the base unit may not be able to recognize the file correctly f Eject the USB device Windows or drag the removable disk icon to the T...

Page 94: ...ation p 94 Batch Setup Error Notification The base unit s indicators notify you if an error occurs during a batch setup operation Check the status of the base unit s indicator and follow the instructions described in the table here Indicator status Problem and solutions Flashing orange The batch setup file may be corrupt or the USB flash drive or USB cable may not be connected correctly Disconnect...

Page 95: ...Maintaining the Base Unit Follow the instructions in these sections to maintain your base unit g g Related Links Cleaning the Base Unit Case p 96 Updating the Firmware p 97 ...

Page 96: ...d the plug are disconnected from the outlet and all cables are disconnected before cleaning the base unit case We recommend that you request the inside cleaning once a year If the interior of the base unit has not been cleaned for a long time dust may build up which could cause fire or electric shock Clean it regularly Follow the maintenance schedule for this product Attention Do not use wax alcoh...

Page 97: ... Do not change the firmware s file name If the file name is changed the firmware update will not start Check that the firmware file you copied is the correct file for your model If the firmware file is not correct the firmware update will not start c Connect the USB storage device to the base unit s USB A port a Connect the USB storage device directly to the base unit If the USB storage device is ...

Page 98: ...ing one of the following operating systems to update the firmware Windows 8 1 32 and 64 bit Windows 10 32 and 64 bit macOS 10 13 x 64 bit macOS 10 14 x 64 bit macOS 10 15 x 64 bit a Download the base unit firmware file from the Epson Web site a Do not change the firmware s file name If the file name is changed the firmware update will not start Check that the firmware file you copied is the correc...

Page 99: ...ator starts flashing and the firmware update starts When the update finishes normally the base unit enters standby status only the power indicator is lit blue When the update finishes check the Information menu in the base unit s Management menu to make sure that the Version information has been updated to the correct firmware version a When the indicator flashes rapidly the firmware update may ha...

Page 100: ...on Problems p 101 Base Unit Indicator Status p 102 Wireless Transmitter Indicator Status p 103 Solving Image or Sound Problems p 104 Solving Base Unit or Remote Control Operation Problems p 106 Solving Network Problems p 108 Solving Wireless Transmitter Pairing Problems p 110 Solutions When HDMI Link does not Function p 111 ...

Page 101: ... the problem check the following The indicators on the receiver and the wireless transmitter may indicate the problem The solutions in this manual can help you solve many problems If none of these solutions help contact Epson for technical support a If you are using Wireless Presentation System ELPWP10 with the supported projector see your projector User s Guide for the projector ...

Page 102: ...tions Lit blue Normal operation Flashing blue Warming up shutting down or initializing the base unit Remote control operations may be disabled when the indicator is flashing blue Off Standby or sleep mode When you press the power button projection starts Lit orange Base unit has overheated and turned off Leave it turned off to cool down for 5 minutes Make sure the environmental temperature is not ...

Page 103: ...ter and contact Epson for help A Status indicator Wireless transmitter status Indicator status Problem and solutions Lit blue The Epson Wireless Presentation software is running Off The transmitter is not connected to the computer or is performing paring Flashing blue quickly The transmitter is connected to the computer and is waiting for the Epson Wireless Presentation software to launch Flashing...

Page 104: ... Turn on the connected computer or video source and press play to begin your presentation if necessary If necessary turn off the base unit and the connected computer or video source and then turn them back on If you are projecting from an HDMI source replace the HDMI cable with the shorter one If you are projecting from an HDMI source change the HDMI IN EQ Level setting in the base unit s Signal I...

Page 105: ...efer to the external display equipment s manual for the problem of the external display equipment Check your video source settings Solutions to Sound Problems If there is no sound or the volume is too low or high try the following solutions Refer to the external display equipment s manual for the problem of the external display equipment Check your computer or video source to make sure the volume ...

Page 106: ...gs Installation Menu p 82 Solutions to Problems with the Remote Control If the base unit does not respond to remote control commands try the following solutions Check that the remote control batteries are installed correctly and have power If necessary replace the batteries Make sure you are operating the remote control within the reception angle and range of the base unit Make sure the base unit ...

Page 107: ...code and proof of ownership for assistance in unlocking the base unit If you set an Epson Web Control password and forgot the user ID or password try entering the following User ID EPSONWEB Default password admin If you set a Remote password in Epson Web Control and forgot the user ID or password try entering the following User ID EPSONREMOTE Default password guest If you lose the remote control y...

Page 108: ... correct ID and password For the user ID enter EPSONWEB You cannot change the user ID For the password enter the password set in the base unit s Network menu The default password is admin For the infrastructure mode make sure you have access to the network the base unit is on If your Web browser is set up to connect via a proxy server the Epson Web Control screen cannot be displayed Make settings ...

Page 109: ...s g g Related Links Network Menu Network Settings Menu p 86 Network Menu Network Projection Settings p 89 Solutions When You Cannot Use Two Screen Mirroring Sources If you are unable to use two Screen Mirroring sources at the same time set the Interrupt Connection setting to Off s Network Network Settings Network Projection Screen Mirroring g g Related Links Network Menu Network Projection Setting...

Page 110: ...A port for paring Make sure your firmware is the latest version Solutions When You Cannot Share Screens Using the Pared Wireless Transmitter If you are unable to sharing the screens using the pared wireless transmitter try the following solutions Make sure the combination of the wireless transmitter and the receivers is correct when you are using multiple receivers base units or supported projecto...

Page 111: ...ion Check that all cables required for HDMI Link are securely connected Make sure the connected devices are turned on and in standby status See the documentation supplied with the device for more information If you connected a speaker set it to PCM output If you connect a new device or change the connection set the CEC function for the connected device again and restart the device Do not connect 4...

Page 112: ...nd important notices about your product g g Related Links Optional Accessories and Replacement Parts p 113 Supported Monitor Display Resolutions p 114 Product Specifications p 117 External Dimensions p 118 List of Safety Symbols and Instructions p 119 Notices p 121 ...

Page 113: ...o change without notice and availability may vary depending on the country of purchase g g Related Links For Wireless Connection p 113 External Devices p 113 For Wireless Connection Wireless Transmitter ELPWT01 Additional wireless transmitter for wireless presentation system External Devices Document Camera ELPDC21 TBD Document Camera ELPDC13 TBD Document Camera ELPDC07 TBD Use when projecting ima...

Page 114: ...0 1280 800 60 WXGA75 1280 800 75 WXGA85 1280 800 85 WXGA60 3 1366 768 60 WXGA 60 1440 900 60 WXGA 75 1440 900 75 WXGA 85 1440 900 85 WXGA 1600 900 60 Mode Resolution dot Refresh Rate Hz HDMI YCbCr 8bit RGB 8bit 4 2 0 4 2 2 4 4 4 SXGA1_70 1152 864 70 SXGA1_75 1152 864 75 SXGA1_85 1152 864 85 SXGA2_60 1280 960 60 SXGA2_75 1280 960 75 SXGA2_85 1280 960 85 SXGA3_60 1280 1024 60 SXGA3_75 1280 1024 75 S...

Page 115: ..._50 1920 1080 50 HDTV 1080i _59 94 1920 1080 59 94 HDTV 1080i _60 1920 1080 60 HDTV 1080p _23 98 1920 1080 23 98 HDTV 1080p _24 1920 1080 24 Mode Resolution dot Refresh Rate Hz HDMI YCbCr 8bit RGB 8bit 4 2 0 4 2 2 4 4 4 HDTV 1080p _29 97 1920 1080 29 97 HDTV 1080p _30 1920 1080 30 HDTV 1080p _50 1920 1080 50 HDTV 1080p _59 94 1920 1080 59 94 HDTV 1080p _60 1920 1080 60 4K Compatible Mode Mode Reso...

Page 116: ...YCbCr 8bit RGB 8bit 4 2 0 4 2 2 4 4 4 4K 3840 2160 3840 2160 50 4K 3840 2160 3840 2160 59 94 4K 3840 2160 3840 2160 60 4K 4096 2160 SMPTE 4096 2160 23 98 4K 4096 2160 SMPTE 4096 2160 24 4K 4096 2160 SMPTE 4096 2160 50 4K 4096 2160 SMPTE 4096 2160 59 94 4K 4096 2160 SMPTE 4096 2160 60 ...

Page 117: ...z 325 Mbps Minimum commutation speed 25 Mbps Dimensions Maximum dimension 63 5 W 11 H 63 5 D mm not including USB cable USB cable length including main body 175 mm USB cable length including main body and USB C adapter 200 mm Power consumption 5 V DC 0 5 A Operating temperature 0 to 40 C Humidity of 20 to 80 No condensation Storage temperature 20 to 70 C Humidity of 0 to 95 No condensation Mass Ap...

Page 118: ...External Dimensions 118 Without the Mount The unit in these illustrations is mm Including the Mount The unit in these illustrations is mm ...

Page 119: ...ntify the positive and negative connections the polarity on a piece of equipment to which a d c power supply may be connected No Symbol mark Approved standards Description I The same as No 8 J IEC60417 No 5001B Battery general On battery powered equipment To identify a device for instance a cover for the battery compartment or the connector terminals K IEC60417 No 5002 Positioning of cell To ident...

Page 120: ...njury such as electric shock if the equipment is disassembled X IEC60417 No 5266 Standby partial standby To indicate that part of the equipment is in the ready status Y ISO3864 IEC60417 No 5057 Caution movable parts To indicate that you must keep away from movable parts according to protection standards Z IEC60417 No 6056 Caution Moving Fan Blades As a safety precaution stay away from the moving f...

Page 121: ...ng two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferenc...

Page 122: ...this product s suitability after a full evaluation Operating System References Microsoft Windows 7 operating system Microsoft Windows 8 1 operating system Microsoft Windows 10 operating system In this guide the operating systems above are referred to as Windows 7 Windows 8 1 and Windows 10 Furthermore the collective term Windows is used to refer to them all OS X 10 11 x macOS 10 12 x macOS 10 13 x...

Page 123: ...iates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko...

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