❏
You have followed any special loading instructions that came with your paper.
Multiple pages feed
❏
For plain paper, do not load paper above the line just under the
H
or
arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
&
❏
Make sure the edge guides are snug against the edges of the paper.
❏
Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before
loading.
❏
Remove the stack of paper and make sure that the paper is not too thin.
&
❏
Fan the edges of the stack to separate the sheets, then reload the paper.
❏
If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also
check in your application.
For Windows, check the Copies setting on the Page Layout window.
Mac OS X, check the Copies setting in the Print dialog.
Paper is improperly loaded
If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off
and gently remove the paper. Then turn the product on and reload the paper correctly.
Paper is not ejected fully or is wrinkled
❏
If the paper does not eject fully, press
x
to eject the paper. If the paper is jammed inside the product, remove it by
referring to the following section.
&
❏
If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack of paper.
Note:
Store any unused paper in its original packaging in a dry area.
The Product Does Not Print
All lights are off
❏
Press
P
to make sure the product is on.
❏
Make sure that the power cord is securely plugged in.
User’s Guide
Troubleshooting for Printing/Copying
117
