Printing a Status Sheet
To confirm the current status and settings of the printer
are suitable for your purpose, print the appropriate
status sheet. The following table describes the major
status sheets that can be printed from the control panel
of your printer.
Note:
There are other printable sheets besides the sheets listed
in the table below. See
System Report
menu in
for more information.
Print
Configuration
Status Sheet
*
Prints the configuration of the
hardware and the settings of the
control panel menus.
Print Supplies
Status Sheet
*
Prints the remaining service life of
replacement parts and the remaining
level of consumables in the printer.
Print Usage
History Sheet
*
Prints various statistics about the
numbers of printouts, such as Paper
Size or Paper Path.
Network Status
Sheet
Prints the status of the network
interface configuration.
* The printer driver can also print status sheets. Access the
printer driver’s
Maintenance
tab, and click the
Print Status
Sheets
icon.
Printing from the control panel
(For AL-M320DN/310DN)
Follow the steps below to print and confirm the
Configuration Status Sheet
from the control
panel, as an example.
A
Turn on the printer. The LCD panel shows
Ready
.
B
Press the
r
Right
button to access the control
panel menus.
C
Use the
d
Down
button to select
System
Information
, then press the
r
Right
button.
D
Use the
d
Down
button to select
System
Report
, then press the
r
Right
button.
E
Use the
d
Down
button to select
Configuration Status Sheet
, then press the
r
Right
button.
F
Confirm that the information about the installed
options is correct. If the options are installed
correctly, they appear under Hardware
Configuration. If the options are not listed, try
reinstalling them.
Printing from the control panel
(For AL-M220DN)
“Control Panel for AL-M220DN” on page 15
.
Note:
❏
If the configuration status sheet does not list your
installed options correctly, make sure that they are
securely connected to the printer.
❏
If you are unable to get the printer to print a correct
configuration status sheet, contact your dealer.
❏
Print the configuration status sheet on A4 size
paper.
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s
LCD panel (AL-M320DN/AL-M310DN), LED lights
(AL-M220DN), and EPSON Status Monitor provide
alert messages. Paper jams may occur in more than one
location simultaneously. For example, for
AL-M320DN/AL-M310DN and when the LCD panel
displays a message, such as
Clear Paper Jam C1 DM
,
clear the jams in the order they are displayed.
Be sure to observe the following points when you clear
jammed paper.
❏
Do not remove jammed paper by force. Torn paper
can be difficult to remove and might cause other
paper jams. Pull the paper gently and steadily with
both hands to avoid tearing it, falling down, and
injuring yourself.
AL-M320DN/AL-M310DN/AL-M220DN User's Guide
Troubleshooting
84
