Operational Problems
The Ready light does not turn on
Cause
What to do
The power cord may not be properly plugged into
the electrical outlet.
Turn off the printer, check the power cord connections between the
printer and the electrical outlet, then turn the printer back on.
The electrical outlet may be controlled by an outside
switch or an automatic timer.
Make sure that the switch is turned on or plug another electrical
device into the outlet to check whether the outlet is operating
properly.
The printer does not print (Ready light off)
Cause
What to do
The printer is offline.
Press the
Start/Stop
button once to switch the printer to ready
status.
Some error may have occurred.
Check if an error light is on or flashing. See “Status and Error
Lights” on page 105.
The Ready light is on but nothing prints
Cause
What to do
Your computer may not be properly connected to the
printer.
Perform the procedure illustrated in the
Setup Guide
.
The interface cable may not be plugged in securely.
Check both ends of the interface cable between the printer and
the computer.
You may not be using the correct interface cable.
If you are using the USB interface, use a cable that is compatible
with Hi-Speed USB.
Your application software is not properly set up for your
printer.
Make sure that the printer is selected in your application software.
Your computer system’s memory is too small to handle
the volume of data in your document.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if
you can.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Troubleshooting
94
