Cause
What to do
The Paper Size setting may be incorrect.
Make sure that the correct paper size is selected in the printer
driver settings.
MP Tray Paper Size setting may be incorrect.
Make sure that you have selected MP Tray in the Paper Source
drop-down list and specified the correct paper size in the printer
driver settings.
The cartridge seal may not be pulled out of the toner
cartridge.
Make sure that the cartridge seal has been pulled out completely.
For details, see the instructions that come with the product.
The toner cartridge may be near the end of its service
life.
If the message in EPSON Status Monitor indicates that the toner
cartridge is near the end of its service life, replace it. See
“Replacement Messages” on page 68.
For Windows users, you can also check the remaining service life
of the toner cartridge by looking at the Basic Settings tab in the
printer driver.
Toner was not filled after the maintenance unit was
replaced.
Fill the toner. For details, see the instructions that come with the
maintenance unit.
Printouts are extremely curled
Cause
What to do
The printouts are curled because of heat and pressure of
the fuser unit.
Turn the paper over or load a different type of paper.
The printed image is light or faint
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or damp environment.
The Toner Save mode may be on.
Turn off the Toner Save mode using the printer driver. To modify
the Toner Save mode using the printer driver, select
Advanced
in
Basic Settings, and click the
More Settings
. Deselect the
Toner
Save
check box in the More Settings dialog box for Windows users
or in the Advanced dialog for Mac users.
Epson AcuLaser M2300/M2310/M2400/M2410 Series User’s Guide
Troubleshooting
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