Epson Aculaser C1600 User Manual Download Page 70

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Ready
indicator
(green)

Error
indicator
(orange)

Toner
indicator
(orange)

Display of
Remote
Panel
Program

Condition

Action

Off

Slow
blinking

P/U END

Photoconductor unit
end

Replace the
photoconductor unit.

Note:

Printing can continue,
however, the printing
results are not
guaranteed.
If printing is continued,
the Error indicator
(orange) lights up and
printing stops.

* Differs depending on the toner status.

Error Messages

These messages indicate errors which you must correct before a print job can continue or the printer
status return to “Ready”.

Ready
indicator
(green)

Error
indicator
(orange)

Toner
indicator
(orange)

Display of
Remote
Panel
Program

Condition

Action

Off

Rapid
blinking

TONER
OUT /
CHANGE X
(YMCK)
TONER

Toner out

Note:

This message appears
when the

Toner Out

Stop

in the Remote

Panel Program is set to

Replace the toner
cartridge.

Note:

Toner Out Stop

in the

Remote Panel Program
is set to

Off

, printing can

continue.
However, the printing
results are not
guaranteed.

AcuLaser C1600 User’s Guide

Troubleshooting

Summary of Contents for Aculaser C1600

Page 1: ...User s Guide NPD4213 01 EN ...

Page 2: ...y Seiko Epson Corporation Epson software included as part of the printing system Printing Software the digitally encoded machine readable outline data encoded in the special format and in the encrypted form Font Programs othersoftwarewhichrunsonacomputersystemforuseinconjunctionwiththePrinting Software Host Software and related explanatory written materials Documentation The term Software shall be...

Page 3: ...ocumentation as described above 10 In no event will Epson or its licensor be liable to you for any consequential incidental indirect punitive or special damages including any lost profits or lost saving even if Epson has been advisedofthepossibilityofsuchdamages orforanyclaimbyanythirdparty Epsonoritslicensor disclaims all warranties with regard to the software express or implied including without...

Page 4: ...4 Chapter 2 Using the Printer Driver Uninstalling the Printer Driver 15 Printer Driver Settings 15 Common Buttons 15 Basic Tab 17 Layout Tab 18 Overlay Tab 18 Watermark Tab 18 Quality Tab 19 Version Tab 19 Chapter 3 Remote Panel Program Working with the Remote Panel Program 20 Introduction 20 Opening the Remote Panel Program 20 Using the Remote Panel Program 20 Closing the Remote Panel Program 24 ...

Page 5: ...d media 34 Tray 1 Multipurpose Tray 34 Output Tray 37 Media Storage 37 Chapter 5 Replacing Consumables Replacing Consumables 38 About Toner Cartridges 38 Removing All Toner Cartridges 45 Replacing the Photoconductor Unit 47 Chapter 6 Maintenance Maintaining the Printer 51 Cleaning the Printer 53 Exterior 53 Interior 54 Long term storage of the printer 66 Chapter 7 Troubleshooting Introduction 67 A...

Page 6: ...rror Messages 70 Service Message 72 Clearing Media Misfeeds 73 Clearing Procedures 73 Solving Problems with Media Misfeeds 80 Solving Other Problems 82 Solving Problems with Printing Quality 84 Appendix A Appendix Technical Specifications 89 Printer 89 Standards and approvals 90 Index AcuLaser C1600 User s Guide Contents 6 ...

Page 7: ...ents To ensure easy operation consumable replacement and maintenance adhere to the recommended space requirements detailed below Front View 504 mm 100 mm 404 mm Side View 707 mm 100 mm 380 mm 620 mm 127mm 100 mm 245 mm 275 mm 100 mm AcuLaser C1600 User s Guide Introduction 7 ...

Page 8: ...ing drawings illustrate the parts of your printer referred to throughout this guide so please take some time to become familiar with them Front View 1 2 3 4 6 5 7 8 8 7 10 11 9 11 10 AcuLaser C1600 User s Guide Introduction 8 ...

Page 9: ...er unit 8 Fuser separator levers 9 Fuser cover lever 10 Photoconductor unit 11 Toner cartridge Rear View 1 2 3 1 Power switch 2 Power connection 3 USB port About the Control Panel Y M C K Ready Ready Rotate Rotate T Toner oner Error Error Clear Clear 1 2 3 4 5 AcuLaser C1600 User s Guide Introduction 9 ...

Page 10: ...has occurred or there is a warning Toner indicators When blinking the toner for the corresponding color is about to run out When lit the toner in the corresponding color is empty In addition printer warnings and errors may be indicated by combinations of the various types of signals used by the indicators in the control panel indicator messages For details on these indicator messages refer to Indi...

Page 11: ...ators flash once after the key has been held down for 10 seconds Note When the printer is switched to any of these operation modes the magenta toner indicator lights up The Rotate Toner key is used in the following situations When replacing a toner cartridge When removing all toner cartridges When cleaning the print head window When replacing a toner cartridge Press the Rotate Toner key The printe...

Page 12: ...g all toner cartridges refer to Removing All Toner Cartridges on page 45 To return to normal operation mode from Eject All Toner mode press the Clear key About the Clear KEY The Clear key allows you to Continue a print job after addressing an error message Cancel a print job Reset the printer after a toner cartridge is replaced Note For details on resetting the printer after replacing a toner cart...

Page 13: ...ver 2008 Server 2003 2000 These drivers give you access to all of the printer features Windows 7 Vista XP Server 2008 Server 2003 for 64bit Utilities Use Benefit Remote Panel Program From the Remote Panel Program the current status of this printer can be checked For details refer to Working with the Remote Panel Program on page 20 Documentation Use Benefit Setup Guide This manual provides details ...

Page 14: ... Enterprise x64 Edition Windows XP Home Edition Professional Service Pack 2 or later Windows XP Professional x64 Edition Windows Server 2008 Standard Enterprise Windows Server 2008 Standard Enterprise x64 Edition Windows Server 2003 Windows Server 2003 x64 Edition Windows 2000 Service Pack 4 or later Free hard disk space 256 MB or more RAM 128 MB or more CD DVD drive I O interface USB 2 0 High Spe...

Page 15: ...he Continue button 1 Close all applications 2 Choose Uninstall Program 3 When the Uninstall dialog box appears select the printer to be deleted and then click Uninstall button 4 The printer driver will be uninstalled from your computer Printer Driver Settings Common Buttons The buttons described below appear on each tab OK Click to exit the Properties dialog box saving any changes made Cancel Clic...

Page 16: ...inter View Click the button to display an image of the printer in the figure area When this button is clicked it changes to the Paper View button when a tab other than the Watermark tab or Quality tab is selected the WatermarkView button when the Watermark tab is selected or the Quality View button when the Quality tab is selected Note This button does not appear on the Version tab Paper View Clic...

Page 17: ...he settings to their defaults Note This button does not appear on the Version tab When this button is clicked the settings in the displayed dialog box are reset to their defaults The settings on other tabs are not changed Basic Tab The Basic Tab allows you to Specify the orientation of the media Specify the size of the original document Select the output media size Register edit custom paper sizes...

Page 18: ...ys with print jobs with a media size and orientation that matches the overlay form In addition if settings have been specified for N up in the printer driver the overlay form cannot be adjusted to match the specified settings The Overlay Tab allows you to Select the form Overlay to use Add edit or delete overlay files Print the form on all pages or only the first page Watermark Tab The Watermark T...

Page 19: ...ching for printing documents Specify the resolution for the printout Select whether or not economy print is used Adjust the contrast Contrast Control the darkness of an image Brightness Adjust the saturation of printed image Saturation Adjust the sharpness of the printed image Sharpness Version Tab The Version Tab allows you to view information about the printer driver AcuLaser C1600 User s Guide ...

Page 20: ...rogram 1 Double click the file Remote_Panel_P exe which is either on the desktop or any other location on the computer The Remote_Panel_P exe is saved at the location specified when the Remote Panel Program was installed The Remote Panel Program icon appears in the Windows notification area right end of the taskbar 2 Double click the Remote Panel Program icon that appears in the notification area ...

Page 21: ...idges Select this mode and then click the RotateToner button to switch the printer to the Eject All Toner mode Refer to Removing All Toner Cartridges on page 45 P H Clean Up Click the button to switch the printer to the P H Clean Up mode Print Head Cleanup mode is a mode that allows the user to clean the print head window more easily The print head window is not cleaned automatically Refer to Clea...

Page 22: ...ize error occurred in the printer unless the Clear key is pressed to cancel the error If On is selected the next print job is sent if a paper size error occurred in the printer the error is automatically cancelled and the next print job is performed Calibration Start Performs the calibration operation Note The calibration function consumes toner User Service Tab Note When the Remote Panel Program ...

Page 23: ... flickering of the fluorescent lamp depending on the power source 0 Prevents flickering automatically 1 Normally prevents flickering 2 Does not prevent flickering Image Adj Param Use when print quality is reduced in environments such as high altitudes 0 Used at standard elevations 1 Used at medium high elevations 2 Used at high elevations about 2 000 m 3 Used at extremely high elevations Image Ref...

Page 24: ... again Wait at least 5 seconds before opening the Remote Panel Program again after it has been closed Uninstalling the Remote Panel Program Note You must have administrator privileges in order to uninstall the Remote Panel Program If the User Account Control window appears when uninstalling on Windows Vista click the Allow button or the Continue button Before uninstalling exit the Remote Panel Pro...

Page 25: ... 8 5 139 7 215 9 Executive 7 25 10 5 184 2 266 7 Folio 8 25 13 0 210 0 330 0 Letter Plus 8 5 12 69 215 9 322 3 UK Quarto 8 0 10 0 203 2 254 0 Foolscap 8 0 13 0 203 2 330 2 Government Legal 8 5 13 0 215 9 330 2 B5 ISO 6 9 9 8 176 0 250 0 Envelope DL 8 7 4 3 220 0 110 0 Envelope C6 6 4 4 5 162 0 114 0 Postcard 3 9 5 8 100 0 148 0 Kai 16 7 3 10 2 185 0 260 0 Kai 32 5 1 7 3 130 0 185 0 AcuLaser C1600 ...

Page 26: ... same media and check the print quality Keep media on a flat level surface in its original wrapper until it is time to load it Plain Paper Recycled Paper Capacity Tray 1 Up to 200 sheets depending on the paper weight Orientation Face up Driver Media Type Plain Paper Weight 60 to 90 g m2 16 to 24 lb bond Use plain paper that is Suitable for plain paper laser printers such as standard or recycled of...

Page 27: ...e Keep media between 15 and 85 relative humidity Toner does not adhere well to moist or wet paper Layered Adhesive Folded creased curled embossed warped or wrinkled Perforated three hole punched or torn Too slick too coarse or too textured Different in texture roughness on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt too luminous Heat sen...

Page 28: ...ight Thick Stock 1 91 to 163 g m2 25 to 43 5 lb bond Thick Stock 2 164 to 209 g m2 43 6 to 55 6 lb bond DO NOT use thick stock that is Mixed with any other media in the trays as this will cause printer misfeeding Envelope Print on the front address side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these layered regions may be lost or ...

Page 29: ...face Material that will melt vaporize offset discolor or emit dangerous fumes Been presealed Label A sheet of labels consists of a face sheet the printing surface adhesive and a carrier sheet The face sheet must follow the plain paper specification The face sheet surface must cover the entire carrier sheet and no adhesive should come through on the surface Youcanprintcontinuouslywithlabelsheets Ho...

Page 30: ...using them to peel off and media misfeeds to occur Are precut or perforated Do not use OK to use Shiny backed paper Full page labels uncut Letterhead You can print continuously with letterhead However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continuous printing and print one sheet at a time Try printing your data on a sheet...

Page 31: ... on a sheet of plain paper first to check placement Capacity Tray 1 Up to 50 postcards depending on their thickness Orientation Face up Driver Media Type Postcard Use postcards that are Approved for laser printers DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored Folded or wrinkled Note If the postcard is warped press on the warped ar...

Page 32: ...ithout distortion This area is subject to both hardware limits the physical media size and the margins required by the machine and software constraints the amount of memory available for the full page frame buffer The printable area for all media sizes is the page size minus 4 0 mm 0 157 from all edges of the media Note When printing in color on legal size media the bottom margin is 16 0 mm 0 63 A...

Page 33: ...ntable area Note The envelope print orientation is determined by your application WiththeEnvelopeDL size longedge feeding thenonprintableareas ontheleftand rightsidesare6 mm Page Margins Margins are set through your application Some applications allow you to set custom page sizes and marginswhileothershaveonlystandardpagesizesandmarginsfromwhichtochoose Ifyouchoosea standard format you may lose pa...

Page 34: ...pt plain paper Continuous printing on media other than plain paper such as envelopes labels or thick stock may adversely affect print quality or reduce engine life When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Do not mix media of different types and sizes as this will cause media misfeeds Tray 1 Multipurpose Tray For det...

Page 35: ...Loading Plain Paper 1 Remove the dust cover 2 Slide the media guides to provide more space between them 3 Load the paper face up in the tray AcuLaser C1600 User s Guide Media Handling 35 ...

Page 36: ...sheets 80 g m2 21 lb of plain paper can be loaded into the tray at one time For envelopes with the flap load the envelopes flap side down in the tray 4 Slide the media guides against the edges of the paper AcuLaser C1600 User s Guide Media Handling 36 ...

Page 37: ...el surface in its original wrapper until it is time to load it Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding If media has been removed from its wrapper place it in its original packaging and store in a cool dark place on a level surface Avoidmoisture excessivehumidity directsunlight excessiveheat above35 C 95 F anddust Avoid leaning agains...

Page 38: ... off c Caution If you get toner in your eyes wash it out immediately with cool water and consult a doctor Note Do not use refilled toner cartridgesor unapproved toner cartridges Any damage to the printer or quality problems caused by a refilled toner cartridge or an unapproved toner cartridge will void your warranty No technical support is provided to recover from these problems Toner Cartridge Ty...

Page 39: ... degradingprintquality Allowthetonerto adapttotheenvironmentfor about one hour before use Level during handling and storage Donothold standorstorecartridgesontheirendsorturnthemupsidedown thetonerinsidethe cartridges may become caked or unequally distributed Away from salty air and corrosive gases such as aerosols Replacing a Toner Cartridge Note Becarefulnottospilltonerwhilereplacingatonercartrid...

Page 40: ...oner cartridge is automatically moved so that it can be replaced If you wish to change the toner cartridge use either operation described below to switch the printer to Change Toner mode Press the Rotate Toner key On the Panel tab of the Remote Panel Program select Change Toner and then click the Rotate Toner button Note The printer enters Change Toner mode and the magenta toner indicator lights u...

Page 41: ...handle 4 Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you Remove the toner cartridge Note Do not manually rotate the toner cartridge carousel In addition do not rotate the carousel with force otherwise it may be damaged AcuLaser C1600 User s Guide Replacing Consumables 41 ...

Page 42: ...oner cartridge For details refer to About Toner Cartridges on page 38 5 Prepare a new toner cartridge 6 Shake the cartridge a few times to distribute the toner Note Make sure that the toner roller cover is securely attached before shaking the toner cartridge 7 Remove the cover from the toner roller AcuLaser C1600 User s Guide Replacing Consumables 42 ...

Page 43: ...he toner cartridge with its holders and then insert the cartridge Note Before inserting the toner cartridge make sure that the color of the toner cartridge to be installed is the same as the label on the toner cartridge carousel AcuLaser C1600 User s Guide Replacing Consumables 43 ...

Page 44: ...Note Do not touch the contact indicated in the illustration 9 Press in the toner cartridge until it locks into place 10 Close the front cover AcuLaser C1600 User s Guide Replacing Consumables 44 ...

Page 45: ...fter the cover is closed Removing All Toner Cartridges Note Becarefulnottospilltonerwhilereplacingatonercartridge Iftonerspills immediatelywipeitoffwitha soft dry cloth By using the Eject All Toner mode all toner cartridges can be removed Follow the procedure described below to use the Eject All Toner mode 1 Use either operation described below to switch the printer to Eject All Toner mode Hold do...

Page 46: ...e front cover 3 Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you Remove the toner cartridge AcuLaser C1600 User s Guide Replacing Consumables 46 ...

Page 47: ...lose the front cover 5 Follow the same procedure to replace the cartridges for the cyan black then yellow toners 6 Press the Clear key Replacing the Photoconductor Unit Part Name Photoconductor Unit Part Number Photoconductor Unit 1198 Note For optimum print quality and performance use only the corresponded TYPE genuine Epson photoconductor unit AcuLaser C1600 User s Guide Replacing Consumables 47...

Page 48: ...g the top cover 2 Grabthehandleandliftitupslightlytotheback andthenslowlypullthephotoconductorunitout vertically Note Dispose of the used photoconductor unit according to your local regulations Do not burn the photoconductor unit 3 Prepare the new photoconductor unit AcuLaser C1600 User s Guide Replacing Consumables 48 ...

Page 49: ...r belt on the photoconductor unit 4 Slowlyinsertthenewphotoconductorunitvertically andthenpushitslightlydowntowardyouto finish installing the photoconductor unit 5 Carefully close the top cover AcuLaser C1600 User s Guide Replacing Consumables 49 ...

Page 50: ...acalibrationcycleafterthephotoconductorunithasbeenreplaced Ifyou openthetoporfrontcoverbeforetheprinterisreset thecalibrationstops thenstartsoveragainafter the cover is closed AcuLaser C1600 User s Guide Replacing Consumables 50 ...

Page 51: ... will be damaged and an electric shock may occur c Caution The fuser unit is hot When the top cover is opened the fuser unit temperature drops gradually one hour wait time Be careful when cleaning the inside of the printer or removing media misfeeds as the fuser unit and other internal parts may be very hot Do not place anything on top of the printer Use a soft cloth to clean the printer Never spr...

Page 52: ...ter Do not lubricate or disassemble the printer Do not tilt the printer Do not touch the electrical contacts gears or laser devices Doing so may damage the printer and cause the print quality to deteriorate Keep media in the output tray at a minimum level If the media is stocked too high your printer may experience media misfeeds and excessive media curl Keep the printer level to avoid toner spill...

Page 53: ...ced before you plug in the printer Cleaning the Printer c Caution Be sure to turn off the printer and unplug the power cord before cleaning However be sure to turn on the printer when cleaning the print head window Exterior Control Panel Y M C K Ready Rotate Toner Error Clear Ventilation Grille Printer Exterior AcuLaser C1600 User s Guide Maintenance 53 ...

Page 54: ...over Note If there is paper in the output tray remove it and then fold up the output tray before opening the top cover 2 Grabthehandleandliftitupslightlytotheback andthenslowlypullthephotoconductorunitout vertically AcuLaser C1600 User s Guide Maintenance 54 ...

Page 55: ...conductor unit horizontal and place it where it will not become dirty Do not leave the photoconductor unit removed for more than 15 minutes and do not place the removed photoconductor unit in a location where it would be exposed to direct light such as sunlight 3 Clean the media feed rollers by wiping them with a soft dry cloth AcuLaser C1600 User s Guide Maintenance 55 ...

Page 56: ... result in burns If you get burned immediately cool the skin under cold water and then seek professional medical attention Note Decreased print quality may result if the surface of the transfer roller is touched Be careful not to touch the surface of the transfer roller AcuLaser C1600 User s Guide Maintenance 56 ...

Page 57: ...r key for 5 to 9 seconds On the Panel tab of the Remote Panel Program click the P H Clean Up button Note The printer enters Print Head Cleanup mode and the magenta toner indicator lights up It is not possible to exit Print Head Cleanup mode before the operation is finished even if the Clear key is pressed IftheprinterhasincorrectlybeenswitchedtoPrintHeadCleanupmode performsteps2through 4 then step...

Page 58: ...dge has been moved to the position from where it can be replaced Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you Remove the toner cartridge AcuLaser C1600 User s Guide Maintenance 58 ...

Page 59: ...s created within the printer so that the print head window can easily be cleaned Note Do not touch the contact indicated in the illustration 4 Close the front cover Note The toner cartridge rotate within the printer AcuLaser C1600 User s Guide Maintenance 59 ...

Page 60: ...indicators on the control panel begin blinking open the top cover 6 Grabthehandleandliftitupslightlytotheback andthenslowlypullthephotoconductorunitout vertically Note Do not touch the PC drum on the photoconductor unit AcuLaser C1600 User s Guide Maintenance 60 ...

Page 61: ... do not place the removed photoconductor unit in a location where it would be exposed to direct light such as sunlight 7 Clean the print head window by wiping it with a soft dry cloth c Caution The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under cold water and then seek professional ...

Page 62: ...ansfer roller is touched Be careful not to touch the surface of the transfer roller 8 Slowly insert the photoconductor unit vertically and then push it slightly down toward you to finish reinstalling the photoconductor unit AcuLaser C1600 User s Guide Maintenance 62 ...

Page 63: ...Note The blinking of all indicators stop and the magenta toner indicator lights up The toner cartridges rotate within the printer 11 After the toner cartridges have finished rotating open the front cover AcuLaser C1600 User s Guide Maintenance 63 ...

Page 64: ...2 Align the shaft on each end of the toner cartridge with its holders and then insert the cartridge Note Do not touch the contact indicated in the illustration AcuLaser C1600 User s Guide Maintenance 64 ...

Page 65: ...13 Press in the magenta toner cartridge until it locks into place 14 Close the front cover AcuLaser C1600 User s Guide Maintenance 65 ...

Page 66: ...Long term storage of the printer If the printer will not be used for a month or more install the protective materials onto the fuser unit AcuLaser C1600 User s Guide Maintenance 66 ...

Page 67: ...ngthemedia aguidethatisnotproperlyadjustedcancausepoor print quality media misfeeds and printer damage You load the media printing side up in the tray manymanufacturersplaceanarrowontheendofthewrappertoindicate the printing side Avoid Media that is folded wrinkled or excessively curled Double feeding remove the media and fan the sheets they may be sticking together Loading more than one type size ...

Page 68: ...ay of Remote Panel Program Condition Action Off Off Power off None Slow blinking Off Energy Save Energy save mode None On Off READY Ready to print None Blinking Off Receiving Processing data None Printing Printing On On Initializing power on None Canceling a print job Warning Messages These messages indicate that a warning condition has occurred on the printer Ready indicator green Error indicator...

Page 69: ...ng NON GENUINE TONER X YMCK The installed toner cartridge is of an unapproved type Install a Epson toner cartridge of the appropriate type See About Toner Cartridges on page 38 On Slow blinking P U LOW Photoconductor unit near end Prepare the new photoconductor unit T C MEMORY ERROR Toner cartridge memory error Re install the specified toner cartridge VIDEO I F ERROR Video interface error Turnofft...

Page 70: ...es These messages indicate errors which you must correct before a print job can continue or the printer status return to Ready Ready indicator green Error indicator orange Toner indicator orange Display of Remote Panel Program Condition Action Off Rapid blinking On TONER OUT CHANGE X YMCK TONER Toner out Note This message appears when the Toner Out Stop in the Remote Panel Program is set to On Rep...

Page 71: ...e type See About Toner Cartridges on page 38 Press the Clear key to clear the indicator message Slow blinking Slow blinking CHECK TRAY PAPER LOAD PAPER XX Media empty Load media into Tray 1 Slow blinking alternately PAPER SIZE ERROR RESET PAPER XX Media size error The size of paper being printed on is different from the size of paper specified in the printer driver Press the Clear key to cancel th...

Page 72: ...rinter s covers If the error is not corrected turn off the printer After a few seconds turn on the printer Off On All blinking P U LIFE END Photoconductor unit end Replace the photoconductor unit Differs depending on the toner status Service Message This message indicates a more serious fault that can only be corrected by a customer service engineer Ready indicator green Error indicator orange Ton...

Page 73: ...your hands clothes or anything else it gets on If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool not hot water to rinse the toner off If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediately with cool water and consult a doctor If after clearing th...

Page 74: ...or unit horizontally as shown in the illustration below Be sure to keep the photoconductor unit horizontal and place it where it will not become dirty Do not leave the photoconductor unit removed for more than 15 minutes and do not place the removed photoconductor unit in a location where it would be exposed to direct light such as sunlight AcuLaser C1600 User s Guide Troubleshooting 74 ...

Page 75: ...The area around the fuser unit is extremely hot Touching anything other than the indicated levers may result in burns If you get burned immediately cool the skin under cold water and then seek professional medical attention AcuLaser C1600 User s Guide Troubleshooting 75 ...

Page 76: ...4 Remove any misfed media M M Note Remove the dust cover from Tray 1 and remove the media Raise the fuser unit cover and remove the media AcuLaser C1600 User s Guide Troubleshooting 76 ...

Page 77: ... If you cannot remove paper jammed in the fuser unit remove the fuser unit Note Do not touch the paper exit sensor on the fuser unit M AcuLaser C1600 User s Guide Troubleshooting 77 ...

Page 78: ...nectors of the fuser unit and the machine Decreased print quality may result if the surface of the transfer roller is touched Be careful not to touch the surface of the transfer roller AcuLaser C1600 User s Guide Troubleshooting 78 ...

Page 79: ...tor levers to their original positions M 6 Slowly insert the photoconductor unit vertically and then push it slightly down toward you to finish reinstalling the photoconductor unit AcuLaser C1600 User s Guide Troubleshooting 79 ...

Page 80: ... Cause Solution Several sheets go through the printer together The front edges of the media are not even Remove themedia andevenup the front edges then reload it The media is moist from humidity Removethemoistmediaandreplaceitwithnew drymedia Media misfeed message stays on Some media remains misfed in the printer Recheck the media path and make sure that you have removed all of the misfed media Ac...

Page 81: ...edia The media is moist from humidity Removethemoistmediaandreplaceitwithnew drymedia The recommended label sheet is facing the wrong way in Tray 1 Load the label sheets according to the manufacturer s instructions Media is misfeeding Envelopes are facing the wrong way in Tray 1 Load the envelopes in Tray 1 so the flaps are facing down If the flaps are on the long edge Envelope C6 and Envelope DL ...

Page 82: ...n the driver Theprinterissettopowersaving mode It takes time for printing to start in power saving mode The job is very complex Wait No action needed Blank pages are printed One or more of the toner cartridges are defective or empty Checkthetonercartridges Theimagewillnotprintcorrectly or not at all if the cartridges are empty The wrong media is being used Check that the media type set in the driv...

Page 83: ...type etc is being used Use Epson approved media See Print Media on page 25 You do not know the procedure for returning the settings on the Panel tab of the Remote Panel Program to their defaults ExittheRemotePanelProgramwiththeiconintheWindows notification area right end of taskbar and then start up the utility again Since the default settings appear when the utility is started up again click the ...

Page 84: ... and replace it in the tray Media is not set properly in the tray Remove the media tap it to straighten it out return it to the tray and realign the media guides Entire sheet is printed in black or color One or more of the toner cartridges may be defective Remove the toner cartridges and check for damage If it is damaged replace it The photoconductor unit may be defective Removethephotoconductorun...

Page 85: ...of the toner cartridges may be defective or low Remove the toner cartridges and check for damage If it is damaged replace it The photoconductor unit is defective Removethephotoconductorunitandcheckfordamage Ifit is damaged replace it The printer is not level Place the printer on a flat hard level surface Irregular print or mottled image appears The media is moist from humidity Adjust the humidity ...

Page 86: ...he Remote Panel Program start the Calibration There are toner smudges on the back side of the page whether or not it has been duplexed The media path is dirty with toner Print several blank sheets and the excess toner should disappear One or more of the toner cartridges are defective Remove the toner cartridges and check for damage If it is damaged replace it The photoconductor unit is defective R...

Page 87: ...Removethephotoconductorunitandcheckfordamage Ifit is damaged replace it Thin white horizontal lines appear at intervals on images Toner is not evenly adhering to the media Use the Image Refresh function located under the User Service tab in the Remote Panel Program See User Service Tab on page 22 If the problem persists contact your vendor or authorized service provider Colors look drastically wro...

Page 88: ...tion The color has a poor reproduction or has poor color density The photoconductor unit is defective Removethephotoconductorunitandcheckfordamage Ifit is damaged replace it AcuLaser C1600 User s Guide Troubleshooting 88 ...

Page 89: ...chrome 13 seconds for A4 Letter plain paper Full color 22 seconds for A4 Letter plain paper Media sizes Paper width 92 to 216 mm 3 6 to 8 5 Paper length Plain paper 195 to 356 mm 7 7 to 14 0 Thick stock 1 2 184 to 297 mm 7 25 to 11 7 Paper Media Plain paper 60 to 90 g m2 Letterhead Envelopes Labels Thick stock 1 91 to 163 g m2 Thick stock 2 164 to 209 g m2 Postcard Input capacity Plain paper 200 s...

Page 90: ...AC 220 to 240 V 4 4 A or less Acoustic Noise Printing 51 dB or less monochrome Printing 49 dB or less color Standby 29 dB or less External dimensions Height 275 mm 10 8 Width 404 mm 15 9 Depth 380 mm 14 9 Weight 11 3 kg without consumables 14 4 kg with consumables Interface USB 2 0 High Speed compliant Standard memory 16 MB Standards and approvals European model Low voltage directive 2006 95 EC EN...

Page 91: ...R TTE directive 1999 5 EC AcuLaser CX16NF only ES203021 1 ES203021 2 ES203021 3 ES201187 EG201120 EN60950 1 AcuLaser C1600 User s Guide Appendix 91 ...

Page 92: ...ading 34 Preventing misfeeds 67 Media type Envelope 28 Labels 29 Letterhead 30 Plain paper 26 Postcard 31 Thick stock 28 Misfeed problems 80 Clearing 73 Preventing 67 O Output tray 37 Overlay tab 18 P Page margins 33 Plain paper 26 Postcard 31 Preventing media misfeeds 67 Print quality 84 Printable Area 32 Printer Parts 8 Printer driver Setting 15 Uninstalling 15 Q Quality tab 19 R Remote Panel Pr...

Page 93: ...V Version tab 19 W Watermark tab 18 AcuLaser C1600 User s Guide Index 93 ...

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