D
Customer Support Information
D-3
R4C3730
Rev. C
A5 size
APPD.FM
8/23/99
Pass 0
R
Proof Sign-off:
<Crestec>
_______
<Kimura>
_______
<Crestec>
_______
Automated telephone services
EPSON also provides technical support and information on the installation,
configuration, and operation of EPSON products. Dial (800) 922-8911,
(310) 782-2600 (U.S.), or (905) 709-9475 (Canada), 6 A.M. to 6 P.M., Pacific
Time, Monday through Friday.
Before you call, please have the following information ready:
❏
Product name
❏
Product serial number
❏
Computer configuration
❏
Description of the problem
You can purchase ink cartridges, paper, manuals, accessories, and parts from
EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
Note:
If you need help using software with an EPSON product, see the documentation for
that program for technical support information.
Service
Access
EPSON SoundAdvice™
For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call
(800) 442-2110
.
EPSON FaxAdvice™
Access EPSON’s technical information library by
calling
(800) 442-2110
. You must provide a return fax
number to use this service.
EPSON Referral Service
For the location of your nearest Authorized EPSON
Reseller or Customer Care Center, call
(800) 442-2110
.