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Epson 2080 - LQ B/W Dot-matrix Printer, User Manual

The Epson 2080 - LQ B/W Dot-matrix Printer is a reliable and efficient printing solution. To enhance user experience, we offer the Service Manual for free download on our website. This comprehensive manual provides step-by-step instructions and valuable information, ensuring seamless operation of your printer. Download it now from manualshive.com.

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Troubleshooting      

7-1

R4C3730
Rev. C

A5 size

CHAP7.FM

8/23/99

Pass 0

R

Proof Sign-off:
<Crestec>

_______

<Kimura>

_______

<Crestec>

_______

Chapter 7

Troubleshooting

Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Problems and Solutions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Power supply problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Single-sheet paper loading or feeding problems . . . . . . . . . . 7-6
Continuous paper loading or feeding problems . . . . . . . . . . 7-8
Wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Printing or printout quality problems. . . . . . . . . . . . . . . . . . . 7-11

Clearing Paper Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16

Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . . . . 7-17

Printing a Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18

Printing a Hex Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19

Summary of Contents for 2080 - LQ B/W Dot-matrix Printer

Page 1: ......

Page 2: ... the top of form or tear off position See Chapter 2 Load Eject button Loads a single sheet of paper Ejects a single sheet of paper if a sheet is loaded Loads continuous paper from the standby position Feedscontinuouspaper backward to the standby position Font button Selects the font See Chapter 5 Font lights Indicate which font is selected Paper Out light On when no paper is loaded in the selected...

Page 3: ...isuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with SEIKO EPSON CORPORATION s operating and maintenance instructions SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON P...

Page 4: ...e dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this devi...

Page 5: ...iii R4C3730 Rev C A5 size FRONT FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 6: ...iv R4C3730 Rev C A5 size FRONT FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 7: ...rs 12 Use of options 12 Safety information 13 How To Use Your Manuals 14 Warnings Cautions and Notes 14 Chapter 1 Setting Up the Printer Unpacking the Printer 1 2 Choosing a Place for the Printer 1 3 Positioning the continuous paper supply 1 5 Installing or Replacing the Ribbon Cartridge 1 5 Attaching the Paper Guide and Paper Separator 1 11 Plugging in the Printer 1 12 Connecting the Printer to Y...

Page 8: ... Installing the tractor in the pull position 2 20 Loading paper onto the pull tractor 2 21 Removing paper from the pull tractor 2 27 Using two tractors in a push and pull combination 2 27 Removing the pull tractor 2 30 Loading Multipart Forms 2 32 Loading Continuous Paper With Labels 2 32 Removing continuous paper with labels 2 34 Switching Between Printing on Continuous Paper and Printing on Sing...

Page 9: ...ndows applications 4 8 Accessing the printer driver from the Control Panel 4 10 Printer driver settings overview 4 10 Using the Printer Driver With Windows NT 4 0 4 12 Accessing the printer driver from Windows applications 4 12 Accessing the printer driver from the Start menu 4 14 Printer driver settings overview 4 14 Using the Printer Driver With Windows NT 3 5x 4 17 Accessing the printer driver ...

Page 10: ...hooting Using the Error Indicators 7 2 Problems and Solutions 7 4 Power supply problems 7 5 Single sheet paper loading or feeding problems 7 6 Continuous paper loading or feeding problems 7 8 Wrong top of form position 7 9 Wrong tear off position 7 10 Printing or printout quality problems 7 11 Clearing Paper Jams 7 16 Aligning Vertical Lines in Your Printout 7 17 Printing a Self Test 7 18 Printing...

Page 11: ...C82305 or C82306 serial interface card A 18 Appendix B Cleaning and Transporting the Printer Cleaning the Printer B 2 Transporting the Printer B 3 Appendix C Specifications Printer Specifications C 2 Mechanical C 2 Electrical C 5 Environmental C 5 Paper C 6 Paper alignment C 9 Printable area C 10 Safety approvals C 12 CE marking C 12 Command Lists C 13 EPSON ESC P 2 control codes C 13 IBM 2391 Plu...

Page 12: ... D 4 Customer Support D 4 Faxon EPSON D 5 EPtec Bulletin Board Service for latest drivers and utilities D 5 World Wide Web D 5 For Australian Users D 6 EPSON FAXBACK D 6 EPSON Bulletin Board System D 6 Internet URL http www epson com au D 6 Your dealer D 6 EPSON Helpdesk D 7 For Singapore Users D 7 For Hong Kong Users D 8 Internet home page D 8 Electronic bulletin board system D 8 Technical suppor...

Page 13: ...ng continuous paper multi part forms with one original plus up to five copies labels single sheets envelopes and postcards high speed printing of up to 400 characters per second at 10 characters per inch Your printer also comes with printer driver software the EPSON Status Monitor 2 utility for Microsoft Windows 95 98 that lets you check the status of your printer quickly and easily and other soft...

Page 14: ...printing Then you can easily tear off the printed sheets and save the paper normally lost between documents For more information see Chapter 2 Use the paper release lever to change the paper path without removing the paper Using the paper release lever you can easily switch to printing on single sheets without removing the continuous paper loaded on the rear or front optional push tractor You can ...

Page 15: ...t you can make precise adjustments to the top of form and tear off positions For more information see Chapter 2 Available Paper Paths Your printer provides a variety of paper paths for printing on continuous and single sheet paper As described below paper can be fed into the printer from the top front bottom or rear You select the paper path that best suits your current printing needs Note When us...

Page 16: ...ed to tear off sheets of continuous paper for example if you are printing purchase orders or sales slips it is best to use a push tractor This allows you to use the printer s tear off edge to easily tear off printed sheets of continuous paper at the perforation Also when continuous paper is loaded on a push tractor you can load single sheets of paper from the paper guide without removing the conti...

Page 17: ... install it in the pull position See Chapter 2 for instructions Tractor position Description rear push To use this tractor load paper in the rear slot Note Because thick multi part forms require a straight paper path load them in the front slot Caution Do not load continuous paper with labels in the rear slot the labels may come off their backing sheet inside the printer and cause a paper jam fron...

Page 18: ...per jams bottom Because the bottom paper slot has the straightest paper path it is ideal for printing on thick paper such as multipart forms or continuous paper with labels Note When loading paper in the bottom slot be sure to use a printer stand with an opening large enough so that the paper can feed through it without obstruction rear You can also load continuous paper onto the pull tractor usin...

Page 19: ...formation on using two tractors in a push and pull combination see page 2 27 Combination Description rear push and pull To use the rear push tractor with the pull tractor you need to purchase the optional pull tractor C80032 and install it in the pull position Note Because thick multipart forms require a straight paper path load them in the front slot Caution Do not load continuous paper with labe...

Page 20: ... continuous paper is loaded on the front or rear push tractor you can load single sheets in the top or front slot without removing the continuous paper This section helps you determine which paper slot best suits your single sheet printing needs See Chapter 3 for paper loading instructions Loading paper in the top slot Youcanload ordinary single sheets single sheetmultipart forms envelopes or post...

Page 21: ...part forms that are bound by line glueing only at the side Options Your printer comes with everything necessary to print on continuous paper and single sheets using a variety of paper paths By adding options such as a cut sheet feeder pull tractor unit or roll paper holder you can further expand your printer s versatility Optional interface cards are also available to supplement your printer s bui...

Page 22: ...talling or Replacing the Ribbon Cartridge on page 1 5 Important Safety Instructions Read all of these instructions and save them for later reference Follow all warnings and instructions marked on the printer Do not place the printer on an unstable surface or near a radiator or heat source Place the printer on a flat surface The printer will not operate properly if it is tilted or at an angle Do no...

Page 23: ...el under the following conditions If the power cord or plug is damaged if liquid has entered the printer if the printer has been dropped or the cabinet damaged or if the printer does not operate normally or exhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Printer parts marked with this symbol may be hot Turn off the printer and let...

Page 24: ...uct meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy efficient personal computers monitors printers fax machines copiers and scanners in an effort to reduce air pollution caused by power generation For United Kingdom Users Use...

Page 25: ... Blue Neutral Brown Live If you have to fit a plug As the colours of the mains lead of this appliance may not match coloured markings used to identify the terminals in a plug please proceed as follows The green and yellow wire must be connected to the terminal in theplug which is marked with theletter E or the Earth symbol G The blue wire must be connected to the terminal in the plug marked with t...

Page 26: ...n setting up and using your printer The Quick Reference Guide that also comes with the printer summarizes basic information on how to use the printer Warnings Cautions and Notes This guide uses the following conventions w Warnings must be followed to avoid bodily injury c Cautions must be observed to avoid damage to your equipment Notes contain important information and useful tips on the operatio...

Page 27: ... the Printer 1 3 Positioning the continuous paper supply 1 5 Installing or Replacing the Ribbon Cartridge 1 5 Attaching the Paper Guide and Paper Separator 1 11 Plugging in the Printer 1 12 Connecting the Printer to Your Computer 1 13 Installing the Printer Software 1 15 Installing the printer software in Windows 95 98 or NT 4 0 1 15 Installing the printer software in Windows 3 1 or NT 3 5x 1 17 F...

Page 28: ... EPSON printer software disk a Notice Sheet and the following items Note Depending on your printer model the power cord may be permanently attached to the printer Also the shape of the power cord plug varies depending on the country in which you bought your printer be sure the plug you have is the right one for your location screwdriver ribbon cartridge printer power cord paper separator paper gui...

Page 29: ...rew Save all packing and protective materials including the transportationscrew and theprotectivelocking clips onthepaper tension unit in case you need to ship the printer in the future It should always be transported in its original packaging or equivalent materials Choosing a Place for the Printer Follow the guidelines below when selecting a location for your printer Place the printer on a flat ...

Page 30: ...cuit as large motors or other appliances that can cause voltage fluctuations Keep the entire computer system away from potential sources of electromagneticinterference suchas loudspeakers or the base units of cordless telephones Use a grounded power outlet do not use an adapter plug Make sure the paper path is clear and unobstructed before you print on continuous paper See the next section If you ...

Page 31: ...ll or replace the ribbon cartridge The installation and replacement procedures are the same except that you need to remove the used ribbon cartridge before you replace it with a new one EPSON recommends using genuine EPSON ribbon cartridges S015086 Products not manufactured by EPSON may cause damage to your printer not covered by EPSON s warranties w Warning You will need to move the print head by...

Page 32: ...s turned off The printer is off when the surface of the Operate button is even with the button protectors as shown c Caution Moving the print head while the printer is on may damage the printer 2 If the printer is connected to an electrical outlet unplug it from the outlet 3 Lift the printer cover by its back edge and then pull it straight up and off G1 10a eps ...

Page 33: ...to the ribbon installation position the indented portion of the paper tension unit by hand Note When the pull tractor is installed you can replace the ribbon cartridge when the print head is not in the ribbon installation position 5 If a used cartridge is installed grasp the cartridge and pull it slightly forward and up the ribbon guide snaps away from the metal pins behind the print head Properly...

Page 34: ...from the middle of the ribbon cartridge and discard the separator Then turn the ribbon tightening knob in thedirection of thearrow to removeany slack in the ribbon 7 Hold the cartridge with the ribbon tightening knob up Fit the two front notches of the ribbon cartridge over the small pegs on each side of the printer as shown below Then lay the cartridge flat separator ribbon tightening knob New02 ...

Page 35: ... small pegs on each side of the printer Then gently press down the cartridge until both ends click into place 9 Lift the cartridge s ribbon guide and insert it firmly over the metal pins behind the print head Make sure the ribbon is not twisted or creased and that it is in place behind the print head Then press down the guide until it clicks into place ribbon guide ribbon tightening knob 1 5a eps ...

Page 36: ... the ribbon tightening knob in the direction of the arrow to remove any slack in the ribbon as shown above Then slide the print head from side to side to make sure it moves smoothly 11 Replace the printer cover by first inserting the front tabs into the slots on the printer and then lowering the cover until it clicks into place 1 6su eps 1 7 eps ...

Page 37: ...r guide and paper separator follow these steps 1 Turn over the paper guide and insert the paper separator s tabs into the slots on the paper guide 2 Make sure the paper guide cover is open as shown below Attach the paper guide by sliding the slots on the bottom of the paper guide over the pegs behind the paper tension unit paper separator paper guide paper tension unit paper guide cover 1 8 eps 1 ...

Page 38: ...Proof Sign off Crestec _______ Kimura _______ Crestec _______ 3 Close the paper guide cover Plugging in the Printer 1 Make sure the printer is turned off The printer is off when the surface of the Operate button is even with the button protectors as shown below 1 9 eps 1 11 eps ...

Page 39: ...te end into the AC inlet on the back of the printer 4 Plug the power cord into a properly grounded electrical outlet Connecting the Printer to Your Computer To connect your computer to your printer s built in parallel interface you need a shielded twisted pair parallel cable with a D SUB 25 pin male connector for your computer and a 36 pin Centronics compatible connector for the printer Ifyourcomp...

Page 40: ... together until they lock in place on both sides of the connector 3 If your cable has a ground wire connect it to the printer s ground connector as shown below 4 Plug the other end of the cable into the computer If the cable has a ground wire at the computer end attach it to the ground connector at the back of the computer After you connect theprinter to your computer install the printer software ...

Page 41: ...ze EPSON Status Monitor 2 Windows 95 98 only The EPSON Status Monitor 2 notifies you of printer errors and displays printer status information EPSON Remote a Dos based printer setup utility The EPSON Remote utility allows you to easily change the printer s default settings from the computer screen To use the EPSON Remote utility with DOS see page 4 22 To install the printer software see Installing...

Page 42: ...rsion of the EPSON software make a backup copy of the EPSON printer software disk or disks before you begin installation 1 Insert the printer software CD ROM shipped with your printer in the CD ROM drive The Install dialog box appears If you are using diskesttes insert the diskette in adisk drive then double click the drive icon and double click the Setup exe icon 2 Click Install to start the prin...

Page 43: ...software CD ROM shipped with your printer in the CD ROM drive If you are using diskettes insert it in a disk drive 3 Choose Run from the File menu You see the Run dialog box In the Command Line box type D SETUP If your CD ROM drive has a drive letter other than D or if you are using a diskette substitute the appropriate drive letter Then click OK If you wish to make a diskette version of the print...

Page 44: ...to select the printer you are using or another available printer from the printer list of your application Choose the EPSON LQ 2080 printer at the appropriate step in the setuporinstallation procedureofyourDOSapplicationprogram Ifthe listin your applicationdoesnotinclude theLQ 2080printer choose the first available printer from this list LQ 2180 LQ 2170 LQ 2070 LQ 1070 1070 LQ 870 1170 LQ 850 1050...

Page 45: ...oving the front push tractor 2 17 Using the Tractor in the Pull Position optional 2 19 Installing the tractor in the pull position 2 20 Loading paper onto the pull tractor 2 21 Removing paper from the pull tractor 2 27 Using two tractors in a push and pull combination 2 27 Removing the pull tractor 2 30 Loading Multipart Forms 2 32 Loading Continuous Paper With Labels 2 32 Removing continuous pape...

Page 46: ...nting needs see Available Paper Paths on page 3 Paper release lever position Description Single sheet position For loading single sheet paper from the top or front slot For information on loading single sheets see Chapter 3 Rear push tractor position For loading continuous paper from thetractor installed in the rear push position Also set the lever to this position when using the rear push and pul...

Page 47: ... paper in the paper path backward to the standby position Setting the Paper Thickness Lever Setting the paper thickness lever allows the printer to accommodate various thicknesses of paper The paper thickness lever is located under the printer cover You can select one of nine positions identified by the scale next to the lever Pull tractor position For loadingcontinuouspaper from the optional trac...

Page 48: ...aper thickness lever one position lower to improve print quality Paper type Lever position Ordinary continuous paper 1 or 0 Thin paper 1 or 0 Carbonless multipart forms with 2 parts original 1 copy 3 parts original 2 copies 4 parts original 3 copies 5 parts original 4 copies 1 2 3 5 Continuous paper with labels 2 See Appendix C for complete paper specifications It is recommended that multi part fo...

Page 49: ... tractor is installed in the pull position you need to remove it and install the paper tension unit as described on page 2 31 before using the rear push tractor Note To avoid paper jams it is best to load thick multipart forms using the front or bottom slot and the pull or front push tractor optional c Caution Do not load continuous paper with labels in the rear paper slot the labels may come off ...

Page 50: ...imura _______ Crestec _______ 2 Set the paper release lever to the rear push tractor position Also set the paper thickness lever located under the printer cover to the proper position for your paper s thickness 3 Release the left and right sprockets by pulling the sprocket lock levers forward front of the printer ...

Page 51: ...dix C for more information on the left margin position 5 Slide the right sprocket to match the width of your paper but do not lock it Move the paper support midway between the two sprockets as shown above 6 Open both sprocket covers Make sure your paper has a clean straight edge and fit the first four holes of the paper printable side down over the tractor pins Then close the sprocket covers 7 Sli...

Page 52: ...ck and change the printer driver settings as described in Chapter 4 When the printer receives data it automatically loads the paper and starts printing The printed pages are fed over the paper guide toward the back of the printer 11 After you finish printing follow the steps in the next section to tear off your printed document If the first printed line on your page appears too high or low you can...

Page 53: ...aper to the tear off position 2 Open the paper guide cover and tear off the printed document using the tear off edge of the printer Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the tear off position using the micro adjust feature See Adjusting the tear off position on page 2 41 c Caution Never use the knob to adjust the tear off position this may d...

Page 54: ...actor you need to purchase the optional tractor unit and install it in the front push position For information on when to use the front push tractor see Available Paper Paths on page 3 Note The tractor is installed in the rear push position only when the printer is shipped For the front push tractor purchase the optional tractor unit C80032 Installing the tractor in the front push position If a tr...

Page 55: ...center of the guide Then remove the guide by grasping both sides and pulling it straight out of the printer 3 Insert the tractor into the printer s mounting slots and press down both ends of the tractor to make sure that it is firmly seated You are now ready to load continuous paper onto the front push tractor as described in the next section To remove the tractor see page 2 17 tab 2 22 eps 2 23 e...

Page 56: ...hese steps 1 Open the front paper guide by pulling the tab at the center of the guide Then remove the guide by grasping both sides and pulling it straight out of the printer Check that the tractor is installed in the front push position 2 Set the paper release lever to the front push tractor position Also set the paper thickness lever located under the printer cover to the proper position for your...

Page 57: ...ft and right sprockets by pushing the sprocket lock levers backward 4 Slide the left sprocket to the left margin of your paper using the arrow mark inside theprinter Printing starts at thearrow mark Then pull the lever forward to lock it in place Note See Paper alignment and Printable area in Appendix C for more information on the left margin position 2 35a eps ...

Page 58: ...wo sprockets as shown above 6 Open both sprocket covers Make sure your paper has a clean straight edge and fit the first four holes of the paper printable side up over the tractor pins Then close the sprocket covers 7 Slide the right sprocket to remove any slack in the paper then lock it in place by pushing the sprocket lock down 8 Attach the front paper guide by sliding it along the printer s mou...

Page 59: ... printer is on You may need to check and change the printer driver settings as described in Chapter 4 When the printer receives data it automatically loads the paper and starts printing The printed pages are fed over the paper guide toward the back of the printer 11 After you finish printing follow the steps in the next section to tear off your printed document If the first printed line on your pa...

Page 60: ... Bin lights are flashing This indicates your paper is at the current tear off position You may need to press the Tear Off Bin button to advance the paper to the tear off position 2 Open the paper guide cover and tear off the printed document using the tear off edge of the printer Note If your paper s perforation is not properly aligned with the tear off edge you can adjust the tear off position us...

Page 61: ...y for an explanation of the standby position Then open the sprocket covers of the tractor and remove the paper c Caution Always tear off your printed document before you press the Load Eject button Reverse feeding several pages at a time may cause a paper jam Removing the front push tractor To remove the tractor from the front push position follow these steps 1 Remove any paper from the tractor as...

Page 62: ...f Sign off Crestec _______ Kimura _______ Crestec _______ 4 Press the tractor s lock tabs tilt the tractor up and lift it out of the printer 5 Replace the front paper guide by sliding it along the printer s mounting slots until it locks in place Then close the front paper guide 2 28 eps ...

Page 63: ... front or bottom slot when using the pull tractor You can also load paper onto the pull tractor from the rear slot However doing so is not recommended because the paper path from the rear slot is curved c Caution Do not load continuous paper with labels in the rear paper slot the labels may come off their backing sheet inside the printer and cause a paper jam To further reduce the chance of paper ...

Page 64: ...e pull position you must install the optional pull tractor C80032 Note The tractor in the rear push position cannot be removed To install a tractor in the pull position follow these steps 1 Make sure the printer is turned off Lift the printer cover up and off the printer 2 Push up the tabs on each side of the paper tension unit and lift the unit up and off the printer Store the paper tension unit ...

Page 65: ... now ready to load continuous paper onto the pull tractor as described in the next section To remove the pull tractor see page 2 30 Loading paper onto the pull tractor When using the pull tractor load continuous paper in the front or bottom slot if possible loading paper in the rear slot may increase the chance of a paper jam c Caution Do not load continuous paper with labels in the rear paper slo...

Page 66: ...sure the printer is turned off and the printer cover is removed Also check that a tractor is installed in the pull position 2 Slide the edge guides to the middle of the paper guide 3 Set the paper release lever to the pull tractor position Also set the paper thickness lever to the proper position for your paper s thickness 4 Release the left and right sprockets by pulling the sprocket lock levers ...

Page 67: ... guide as a guide Printing starts at the arrow mark Then push the lever back to lock it in place Note See Paper alignment and Printable area in Appendix C for more information on the left margin position 6 Slide the right sprocket to match the width of your paper but do not lock it Move the paper support midway between the two sprockets as shown above Then open both sprocket covers 7 Make sure you...

Page 68: ...second pages is even with the top of the printer s ribbon 9 Fit four holes of the paper over the tractor pins on both sprockets Then close the sprocket covers 10 Slide the right sprocket to remove any slack in the paper then lock it in place by pushing the sprocket lock down Before you load paper in the front slot remove the front paper guide Then load paper printable side up Load paper in the bot...

Page 69: ...printer 13 Remove any slack in the paper and adjust the top of form position the position where the printer will start printing by pressing the LF FF button or using the micro adjust feature To use the micro adjust feature see Adjusting the Top of Form Position on page 2 37 The printer will start printing at the current position without advancing the paper c Caution Never use the knob to remove sl...

Page 70: ...g 15 You may need to check and change the printer driver settings as described in Chapter 4 Then send a print job to the printer The printer starts printing from the current position without advancing thepaper The printed pages are fed over the paper guide toward the back of the printer 16 After you finish printing open the paper guide cover then tear off the printed document at the perforation ne...

Page 71: ...s at the same time When using two tractors in combination you can load paper in the front paper slot onto both the front push tractor and the pull tractor or in the rear paper slot onto both the rear push tractor and the pull tractor To use the rear push tractor with the pull tractor you need to purchase the optional pull tractor C80032 To use the front push tractor and pull tractor you need to pu...

Page 72: ... top of form position Then press the LF FF button until the perforation between the first and second pages is even with the top of the printer s ribbon c Caution Never use the knob to move the paper this may damage the printer or cause it to lose the top of form position 5 Attach the paper to the pull tractor s sprockets as described in Loading paper onto the pull tractor on page 2 21 6 Set the pa...

Page 73: ...aper guide 10 Attach the printer cover and close the paper guide cover Note Always close the printer cover before printing 11 You may need to check and change the printer driver settings as described in Chapter 4 Then send a print job to the printer The printer starts printing from the current position without advancing thepaper The printed pages arefed over thepaper guide toward the back of the p...

Page 74: ...he pull position follow these steps 1 Remove any paper loaded on the pull tractor as described on page 2 27 2 Turn off the printer Then remove the printer cover and lift the paper guide up and off the printer 3 Press the tractor s lock tabs tilt the tractor toward you and lift it off the printer 4 Store the tractor in a safe place or install it in the front push position as described on page 2 10 ...

Page 75: ...R Proof Sign off Crestec _______ Kimura _______ Crestec _______ 5 To replace the paper tension unit lower it onto the printer s mounting pegs Then press down both ends of the unit until it clicks into place 6 Replace the paper guide and printer cover Then close the paper guide cover ...

Page 76: ...setting the paper thickness lever you load multipart forms the same way you load ordinary continuous paper For details see the sections on loadingcontinuous paperearlier in this chapter Note Be sure your multipart forms do not exceed 0 39 mm 0 015 in in thickness for the printable area and 0 9 mm 0 035 in for the perforated edges Use multipart forms only under normal temperature and humidity condi...

Page 77: ...n c Caution Do not load continuous paper with labels in the rear paper slot because the paper path from the rear slot is curved labels may come off their backing sheet inside the printer and cause a paper jam Never use the tear off feature by pressing the Tear Off Bin button or turning on the auto tear off mode as described in About Your Printer s Default Settings in Chapter 5 to feed continuous p...

Page 78: ... the printer follow the steps below when you remove continuous paper with labels from the printer 1 After you finish printing tear off the fresh supply of continuous labels at the perforation nearest the paper entry slot 2 Hold down the LF FF button to eject the remaining labels from the printer c Caution Never press the Load Eject or Tear Off Bin button When fed backward labels can easily come of...

Page 79: ... paper with labels is loaded in the printer remove it before switching to single sheet printing See Removing continuous paper with labels on page 2 34 If a tractor is in the pull position remove any continuous paper from it before switching to single sheet printing See Removing paper from the pull tractor on page 2 27 1 If any printed pages of continuous paper remain in the printer press the Tear ...

Page 80: ...ingon singlesheets to printing oncontinuous paper with the front or rear push tractor follow these steps 1 If a single sheet remains in the printer press the Load Eject button to eject it c Caution Never use the knob to eject paper while the printer is on this may damage the printer or cause it to lose the top of form position 2 Make sure that the tractor is installed in the front or rear push pos...

Page 81: ...form position Note Your top of form position setting remains in effect until you change it even if you turn off the printer The top margin setting made in some application software overrides the top of form position setting you make with the micro adjust feature If necessary adjust the top of form position using your software 1 Make sure the printer is turned on 2 If necessary load paper as descri...

Page 82: ...er use the knob to adjust the top of form position this may damage the printer or cause it to lose the top of form position Note The printer has a minimum and a maximum top of form position If you try to adjust it beyond these limits the printer beeps and stops moving the paper When the paper reaches the default top of form position the printer also beeps and stops moving the paper briefly You can...

Page 83: ...point 6 5 mm 0 26 in above the paper s perforation then position the paper so that the mark is even with the top edge of the plastic ribbon cover This gives you an 8 5 mm 0 33 in margin on the next page meaning the printer starts printing 8 5 mm 0 33 in below the perforation If you mark a point 5 5 mm 0 22 in above the perforation you get a 9 5 mm 0 37 in margin on the next page 6 After you set th...

Page 84: ...tomatically by turning on the auto tear off mode If the perforation between pages is not aligned with the tear off edge you can adjust the position of the perforation using the micro adjust feature See Adjusting the Top of Form Position on page 2 37 c Caution Never use the tear off feature by pressing the Tear Off Bin button or turning on the auto tear off mode as described below to feed continuou...

Page 85: ...mand followed by no more data Adjusting the tear off position If your paper s perforation is not aligned with the tear off edge you can use the micro adjust feature to move the perforation to the tear off position Follow the steps below c Caution Never use the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position Note Your tear off position sett...

Page 86: ...r perforation is aligned with the tear off edge Note The printer has a minimum and a maximum tear off position If you try to adjust the tear off position beyond these limits the printer beeps and stops moving the paper 5 After you set the tear off position press the Pause button to turn off micro adjust mode 6 Tear off the printed pages When you resume printing the printer automatically feeds the ...

Page 87: ...mura _______ Crestec _______ Chapter 3 Printing on Single Sheets Using Single Sheets 3 2 Available paper types and paper slots 3 2 Loading single sheet multipart forms 3 4 Loading envelopes 3 6 Loading postcards 3 7 Loading Single Sheets in the Top Paper Slot 3 8 Loading Single Sheets in the Front Paper Slot 3 10 ...

Page 88: ...guide on top of the printer or the front paper guide You can print on ordinary single sheets single sheet multipart forms postcards and envelopes Your single sheet paper may be from 100 to 420 mm 3 9 to 16 5 in wide Note To load a stack of single sheet paper use the optional cut sheet feeder See Appendix A Enhancing Your Printer With Options For detailed specifications on the types of single sheet...

Page 89: ...may need to set the paper thickness lever one position higher to improve print quality If the printed image is faint or has many gaps you may need to set the paper thickness lever one position lower to improve print quality Do not load paper that is damaged curled or has been folded Paper type Available paper slots Paper thickness lever position Ordinary single sheet paper Top and front 1 or 0 mul...

Page 90: ...p Paper Slot on page 3 8 or Loading Single Sheets in the Front Paper Slot on page 3 10 Also follow these guidelines Use only carbonless multipart forms bound as shown below You can use the top or front paper slot to load single sheet multipart forms that are bound at the top Insert this type of form in the top slot with the bound edge first and the printable side down as shown below bound only at ...

Page 91: ...ront slot Insert this type of form in the front slot with the top edge first and the printable side up as shown below Before printing set the paper thickness lever located under the printer cover to the proper position for your paper See the table on page 3 3 Be sure your multipart forms do not exceed 0 39 mm 0 015 in in thickness Use multipart forms only under normal temperature and humidity cond...

Page 92: ...6 to match the thickness of the envelope Before printing turn on the card mode by pressing the Tear Off Bin button until both Tear Off Bin lights are on After you finish printing on envelopes press the Tear Off Bin button once to exit the card mode Bin 1 is selected Do not use envelopes that are curled or folded Also avoid using envelopes that are too thin they may curl during printing and become ...

Page 93: ...ets in the Top Paper Slot on page 3 8 or Loading Single Sheets in the Front Paper Slot on page 3 10 Also follow these guidelines If you load postcards long edge first always load them in the top slot Set the paper thickness lever located under the printer cover to position 2 Before printing turn on the card mode by pressing the Tear Off Bin button until both Tear Off Bin lights are on After you fi...

Page 94: ...s installed properly If not attach it as described on page 1 11 2 Open the paper guide cover Slide the left edge guide until it locks in place next to the arrow on the paper guide Next adjust the right edge guide to match the width of your paper 3 Set the paper release lever to the single sheet position Also set the paper thickness lever located under the printer cover to the proper position for y...

Page 95: ...ec _______ 4 Close the paper guide cover 5 Press the Operate button to turn on the printer if necessary 6 Insert a sheet of paper printable side down between the edge guides until it meets resistance The printer feeds the paper automatically and is ready to print Note Always close the printer cover before printing 2 8n eps 2 9n eps ...

Page 96: ...of paper If you need to eject a sheet press the Load Eject button If the first printed line on your page appears too high or low you can fix this using the micro adjust feature See Adjusting the Top of Form Position on page 2 37 c Caution Never use the knob to adjust the top of form position or eject a sheet when the printer ison thismay damagethe printerorcause it to lose the top of form position...

Page 97: ...de the left edge guide as shown below Printing starts at the arrow mark Next adjust the right edge guide to match the width of your paper 4 Set the paper release lever to the single sheet position Also set the paper thickness lever located under the printer cover to the proper position for your paper s thickness See the table on page 3 3 5 Press the Operate button to turn on the printer if necessa...

Page 98: ... a print job to the printer When theprinter receives data it prints the page and ejects it onto the paper guide on top of the printer To continue printing your document remove the printed page and insert a new sheet of paper in the front paper guide If you need to eject a sheet press the Load Eject button If the first printed line on your page appears too high or low you can fix this using the mic...

Page 99: ... Accessing the printer driver from Windows applications 4 8 Accessing the printer driver from the Control Panel 4 10 Printer driver settings overview 4 10 Using the Printer Driver With Windows NT 4 0 4 12 Accessing the printer driver from Windows applications 4 12 Accessing the printer driver from the Start menu 4 14 Printer driver settings overview 4 14 Using the Printer Driver With Windows NT 3 ...

Page 100: ...printer s capabilities Note Before proceeding make sure you have installed the printer driver on your PC as described in Chapter 1 EPSON Remote is a DOS based printer setup utility that allows you to easily change the printer s default settings from the computer screen To use the EPSON Remote utility with DOS see page 4 22 The EPSON Status Monitor 2 utility program is available only for Windows 95...

Page 101: ...enu the printer driver settings you make apply to all your applications See Accessing the printer driver from the Start menu on page 4 5 To check and change printer driver settings see Printer driver settings overview on page 4 5 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your require...

Page 102: ... from the File menu of your application software The Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Properties window appears and you see the Paper and Graphics menus These menus contain the printer driver settings 95d tif 95 tif ...

Page 103: ...printer icon and click Properties The screen displays the Properties window which contains the Paper and Graphics menus These menus provide the printer driver settings 4 To view a menu click the corresponding tab at the top of the window See the next section for detailed information about the printer driver settings Printer driver settings overview Your printer driver has two menus Paper and Graph...

Page 104: ...aper size Select the size of the paper you want to use If you don t see your paper size use the scroll bar to scroll through the list If your paper size is not included in the list click Custom and enter the paper size in the dialog box that appears Orientation Select Portrait or Landscape Paper source Click the paper source you want to use 95paper1 tif ...

Page 105: ... sheets as described in Chapter 3 Resolution Clicktheprintingresolution youwant The higher the resolution you select the more detailed your printout will be however increasing the resolution slows printing Dithering You can leave this option set to Fine which is the default setting or select another dithering pattern depending on the kind of printout you want The display to the left of the ditheri...

Page 106: ... the printer driver settings you make apply to all your applications See Accessing the printer driver from the Control Panel on page 4 10 To check and change printer driver settings see Printer driver settings overview on page 4 10 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requi...

Page 107: ...he Print or Print Setup dialog box appears See Printer driver settings overview on the next page for detailed information about the settings in this dialog box 2 Make sure that your printer is selected and then click Printer Setup or Options You may need to click a combination of these buttons The Options dialog box appears See page 4 10 for detailed information about the settings in this dialog b...

Page 108: ... the next section for detailed information about the printer driver settings Printer driver settings overview The printer driver settings are described below To access the printer driver settings see the previous sections on accessing the printer driver When you finish making your printer driver settings click OK to apply the settings or click Cancel to cancel your changes Print or Print Setup dia...

Page 109: ...Chapter 3 Paper Size Select the size of the paper you want to use If you don t see your paper size use the scroll bar to scroll through the list If your paper size is not included in the list click User Defined Size and enter the paper size in the dialog box that appears Paper Source Click the paper source you want to use Dithering You can leave this option set to Fine which is the default setting...

Page 110: ...nu the printer driver settings you make apply to all your applications See Accessing the printer driver from the Start menu on page 4 14 To check and change printer driver settings see Printer driver settings overview on page 4 14 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your requir...

Page 111: ...e File menu of your application software The Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The Document Properties window appears and you see the Page Setup and Advanced menus These menus contain the printer driver settings Nt40pr tif 95d tif ...

Page 112: ...rinter icon and click Document Defaults The screen displays the Default Document Properties window which contains the Page Setup and Advanced menus These menus provide the printer driver settings 4 To view a menu click the corresponding tab at the top of the window See the next section for detailed information about the printer driver settings Printer driver settings overview Your printer driver h...

Page 113: ...restec _______ Kimura _______ Crestec _______ Page Setup menu Advanced menu Paper Size Select the size of the paper you want to use from the Paper Size list Paper Source Select the paper source youwant to use from the Paper Source list Orientation Select Portrait or Landscape Nt40pr2 tif Nt40ad tif ...

Page 114: ...nd Paper Source settings you made on the Page Setup menu and change them if necessary Select the setting and then choose an option from the Change Setting list box Graphic Select Resolution and then choose the printing resolution from the Change Setting list box The higher the resolution you select the more detailed your printout will be however increasing the resolution slows printing Document Op...

Page 115: ...el the printer driver settings you make apply to all your applications See Accessing the printer driver from the Control Panel on page 4 19 To check and change printer driver settings see Printer driver settings overview on page 4 20 Note While many Windows applications override the settings made with the printer driver some do not so you must verify that the printer driver settings match your req...

Page 116: ...e Print or Print Setup dialog box appears 2 Make sure that your printer is selected and then click Printer Setup Properties or Options You may need to click a combination of these buttons The screen displays the Document Properties dialog box which contains the Form and Orientation printer driver settings See Printer driver settings overview on page 4 20 for detailed information about these settin...

Page 117: ...tings Accessing the printer driver from the Control Panel To access the printer driver from the Control Panel follow these steps 1 In the Main window double click the Print Manager icon The Print Manager window opens 2 Make sure your printer is highlighted then click Printer and select Properties The Printer Properties dialog box appears 3 Click the Details button then click Job Default You see th...

Page 118: ...river settings in each of these dialog boxes are described below To open these dialog boxes see the previous sections on accessing the printer driver When you finish making your printer driver settings click OK to apply the settings or click Cancel to cancel your changes Document Properties dialog box Click the Halftone button to set the brightness and contrast input the RGB gamma or make other se...

Page 119: ...ssary you are ready to print with continuous paper as described in Chapter 2 or with single sheets as described in Chapter 3 Graphics Resolution Select a printing resolution option from the Graphics Resolution list The higher the resolution you select the more detailed your printout will be however increasing the resolution slows printing Color Only monochrome printing is available Optimizations C...

Page 120: ...ve other than drive D substitute the appropriate letter Then press Enter 3 Select your printer s name in the Printer Model window and press Enter C EPUTIL appears as the default directory 4 Press Enter again The EPSON Remote utility is copied to the C EPUTIL directory Accessing EPSON Remote To access EPSON Remote type C PRNSET at the DOS prompt and press Enter Then follow the on screen instruction...

Page 121: ... size CHAP5 FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ Chapter 5 Changing Printer Settings From the Printer s Control Panel Selecting a Built In Font and Condensed Mode 5 2 About Your Printer s Default Settings 5 4 Changing default settings 5 9 ...

Page 122: ...font and turn condensed mode on or off using the buttons on the printer s control panel as described below Note Settings you make in your application programs usually override settings you make from the printer s control panel For best results use your application to select a font and condensed mode Follow these steps to select a built in font or condensed mode using the buttons on the printer s c...

Page 123: ...Serif H To select one of these fonts you must first use the default setting mode to register it as the other font The default other setting is Roman T For instruction on using the default setting mode see About Your Printer s Default Settings on the next page 3 Press the Condensed button to turn the condensed mode on or off The table below shows normal and condensed printing Font lights Font o o n...

Page 124: ...ettings see page 5 9 Settings Options Page length for front tractor Length in inches 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 in Page length for rear tractor Length in iinches 3 3 5 4 5 5 6 7 8 8 5 11 70 6 12 14 17 in Skip over perforation On Off Auto tear off On Off Auto line feed On Off Print direction Auto Bi D Uni D I F mode Auto Parallel Optional Auto I F wait time 10 seconds 30 seconds Softwar...

Page 125: ... 4 mm margin between the last line printed on one page and the first line printed on the next page Because most application programs override margin settings made from the control panel you should use this setting only if you cannot set your top and bottom margins using your application International character set for Italic table Italic U S A Italic France Italic Germany Italic U K Italic Denmark...

Page 126: ... by pressing the Tear Off Bin button See Advancing the Paper to the Tear Off Edge in Chapter 2 for more information The tear off feature is not available for paper loaded on the pull tractor Auto line feed When you turn on this setting each carriage return CR code received by the printer is accompanied by a line feed code This moves the print position to the beginning of the next line If the print...

Page 127: ...hecks whether a print job is being sent through the other interface You can specify 10 seconds or 30 seconds for the auto interface wait time Software If you select ESC P 2 the printer operates in the EPSON ESC P 2 mode If you select IBM 2391 Plus the printer emulates an IBM printer Character table You can select among 13 standard character tables as well as tables for 22 other countries See Appen...

Page 128: ...t each character before it sends the next character Buzzer beeper When you turn on this setting the printer beeps when an error occurs See page 7 2 for more information on printer errors If you do not want the printer to beep when an error occurs select Off Auto CR carriage return This setting is available only in IBM 2391 Plus emulation mode When you select On each line feed LF code or ESC J code...

Page 129: ... the LF FF button Changing default settings Follow the steps below to enter the default setting mode and change the printer s default settings Note To print the language selection and default setting mode instructions you need three sheets of A4 or letter size single sheet paper or three pages of continuous paper that is at least 279 mm 11 in long and 210 mm 8 27 in wide See Chapter 2 for instruct...

Page 130: ...to print the default setting mode instructions two pages in the language you selected The printed instructions list the default settings you can change describe how to change them and show you how the control panel lights help you make settings Follow these instructions to change the default settings using the buttons on the printer s control panel Note The arrows on the instruction sheets indicat...

Page 131: ...s Monitor 2 About the EPSON Status Monitor 2 Utility 6 2 Installing EPSON Status Monitor 2 6 3 Accessing EPSON Status Monitor 2 6 4 Checking Printer Status Information 6 4 Using the EPSON Status Monitor 2 window 6 4 Using the Printer Status window 6 9 Making Monitoring Preference Settings 6 10 Turning on background monitoring 6 11 Using the background monitoring icon 6 12 ...

Page 132: ...tall the EPSON Status Monitor 2 utility when you install the printer driver or you can install it at a different time as described on the next page Note To monitor an LQ 2080 printer on a network you must install an optional Ethernet interface card C82357 C82362 C82363 or C82364 in your printer and use the Status Monitor utility that comes with this card See the manual that comes with the interfac...

Page 133: ...sk 1 in a disk drive Then double click the drive icon 2 If a dialog box appears click Quit 3 Click Start and select Run 4 Type D STM2 SETUP 5 Click OK and then follow the instructions on the screen Note If the dialog box below appears and if your printer is connected directly to your computer select Monitor local printers If it is connected through a network select Monitor Windows shared printers ...

Page 134: ...nd Epson then click EPSON Status Monitor 2 Checking Printer Status Information This section describes how to usetheStatus Monitorto get general and detailed printer status information Using the EPSON Status Monitor 2 window The main features of the EPSON Status Monitor 2 window are described below You can select many Status Monitor menu commands by clicking the buttons on the toolbar When you poin...

Page 135: ...o does not remove the printer driver from your computer The appearance of the icon next to each printer name changes depending on the printer s status as described in the table below See online help for more information The Status column of the Installed Printers list displays brief messages describing the current status of each printer and the Job Count column displays the number of jobs waiting ...

Page 136: ...ters list select a printer from the list then select from the Printer menu options described below Printer Status OpensthePrinterStatuswindow which provides detailed information on the selected printer s status To use the Printer Status window see page 6 9 Job Status Provides information about the jobs waiting to print on the selected printer Select Paper Memory Not available Close Closes the EPSO...

Page 137: ...ed below Toolbar Status Bar Shows or hides the toolbar and status bar in the EPSON Status Monitor 2 window Large Icons Small Icons Changes the size of the printer icons in the Installed Printers list List Displays only the printer names and icons in the Installed Printers list Details Displays the printer name and icon status and number of jobs waiting to print for each printer in the Installed Pr...

Page 138: ...e you can adjust the monitoring interval and make background monitoring settings for the selected printer For more information see Turning on background monitoring on page 6 11 Add Printer Delete Printer Allows you to select the printers you want to monitor by adding or deleting printers in the Installed Printers list Background Monitoring Activates the Status Monitor A printer shaped icon appears...

Page 139: ...ailed information on the status of a printer To open the Printer Status window double click a printer in the Installed Printers list or select a printer and then choose Printer Status from the Printer menu of the EPSON Status Monitor2 window Youcanalso access the Printer Status window by clicking the Details button in the Status Alert dialog box For information on the Status Alert dialog box see M...

Page 140: ...r printer is connected to your computer through a network this menu provides information on network connections and other printer resources Making Monitoring Preference Settings The Monitoring Preferences dialog box allows you to turn on the background monitoring feature and specify the monitoring interval the length of time between status information updates for the selected printer To open the M...

Page 141: ... taskbar at the bottom of your computer screen If the icon is not on the taskbar access EPSON Status Monitor 2 from the Start menu as described on page 6 4 Then point to Background Monitoring on the Settings menu and click Monitor from restart or Monitor now 2 Select the printer you want to monitor from the Installed Printers list and then click Monitoring Preferences on the Settings menu The dial...

Page 142: ...ear 6 Click OK to save your settings and close the Monitoring Preferences dialog box Using the background monitoring icon A printer shaped background monitoring icon appears on the taskbar on your computer screen when the Status Monitor is active To activate the Status Monitor follow step 1 on page 6 11 Double clicking the background monitoring icon opens the EPSON Status Monitor 2 window Right cl...

Page 143: ...Indicators 7 2 Problems and Solutions 7 4 Power supply problems 7 5 Single sheet paper loading or feeding problems 7 6 Continuous paper loading or feeding problems 7 8 Wrong top of form position 7 9 Wrong tear off position 7 10 Printing or printout quality problems 7 11 Clearing Paper Jams 7 16 Aligning Vertical Lines in Your Printout 7 17 Printing a Self Test 7 18 Printing a Hex Dump 7 19 ...

Page 144: ...nt to use Press the Pause button to turn off the Pause light if necessary n Paper Out n Pause No paper is loaded in the selected paper source Load paper in the printer Then press the Pause button to turn off the Pause light if necessary The paper is not loaded correctly Remove your paper and reload it correctly See Chapter 2 continuous paper or Chapter 3 single sheets for instructions on loading p...

Page 145: ...d cools f Paper Out f Pause f f Tear Off Bin f f Font An unknown printer error has occurred Turn off the printer and leave it off for several minutes then turn on the printer again If the error recurs contact your dealer n on f flashing short series of beeps three beeps long series of beeps five beeps Note The printer beeps once if you press a control panel button when the corresponding function i...

Page 146: ...opriate page below Power supply problems 7 5 Single sheet paper loading or feeding problems 7 6 Continuous paper loading or feeding problems 7 8 Wrong top of form position 7 9 Wrong tear off position 7 10 Printing or printout quality problems 7 11 You can also use the self test to determine whether the printer or the computer is causing the problem See page 7 18 for instructions on printing a self...

Page 147: ...lug the printer immediately and contact your dealer w Warning Do not reconnect thepowercord to an electricaloutlet thathasthewrong voltage for your printer The printer does not work and the control panel lights are off even though you turned on the printer Cause What to do The power cord is not properly plugged into the electrical outlet or your printer Press the Operate button to turn off the pri...

Page 148: ... press the Load Eject button to feed the continuous paper to the standby position Then set the paper release lever to the single sheet position See Chapter 2 for more information on switching to printing on single sheets The paper on the paper guide is positioned too far to the right for the printer to detect that it is there Move the paper a little to the left Single sheet paper is not loaded pro...

Page 149: ...on or printer driver The optional cut sheet feeder does not feed your single sheet paper properly Cause What to do The cut sheet feeder is not installed properly Reinstall it as described in Appendix A Too many sheets are loaded in the cut sheet feeder Loadno more than 150 single sheets in thehigh capacity cut sheetfeeder See Using the Optional Cut Sheet Feeders in Appendix A for more information ...

Page 150: ...e Load Eject button to eject the sheet Then set the paper release lever back to the appropriate tractor position See Chapter 2 for more information on switching to printing on continuous paper Continuous paper is not loaded properly See Chapter 2 for instructions on loading continuous paper on the tractor you want to use The paper thickness lever is not set correctly Set the paper thickness lever ...

Page 151: ...Settings in Chapter 5 or Using the EPSON Remote Utility in Chapter 4 The top margin or top of form position setting is incorrect Check the margin or top of form position setting in your application software See the printable area specifications in Appendix C Adjust the top of form position in micro adjust mode However settings made in Windows applications override settings made in micro adjust mod...

Page 152: ...the knob to adjust the tear off position this may damage the printer or cause it to lose the tear off position The printer you want to use is not selected in your software Choose the correct printer from the Windows desktop or in your application before printing The paper size setting in your application or printer driver does not match the size of the paper you are using Check the paper size sett...

Page 153: ...of the cable between the printer and the computer are plugged in securely If the cable is connected correctly run a self test as described later in this chapter Your interface cable does not meet the printer and or computer specifications Use an interface cable that meets the requirements of both the printer and computer See page A 3 and your computer documentation Your software is not properly se...

Page 154: ...me loose or the ribbon cartridge is not installed properly Remove any slack in the ribbon by turning theribbon tighteningknob or reinstall the ribbon cartridge as described in Chapter 1 The printout is faint Cause What to do The paper thickness lever is set incorrectly for your paper Move the paper thickness lever to a lower setting The ribbon is worn out Replace the ribbon cartridge as described ...

Page 155: ...ribed in Chapter 1 Lines of dots are missing in the printout Cause What to do The print head is damaged Stop printing and contact your dealer to have the print head replaced c Caution Never replace the print head yourself you may damagethe printer Also other parts of the printer must be checked when the print head is replaced All the text is printed on the same line Cause What to do No line feed c...

Page 156: ...off the skip over perforation setting in the default setting mode or the EPSON Remote utility See About Your Printer s Default Settings in Chapter 5 or Using the EPSON Remote Utility in Chapter 4 The printer prints strange symbols incorrect fonts or other inappropriate characters Cause What to do Your printer and computer are not communicating correctly Make sure that you are using the correct int...

Page 157: ...re is set up correctly for your printer See your application documentation If necessary install or reinstall the printer driver software as described in Chapter 1 Software settings override settings you make using the default setting mode EPSON Remote or the control panel buttons Use your application software to select the font Vertical printed lines are not aligned Cause What to do Bidirectionalp...

Page 158: ...ntinuous paper is jammed in the printer tear off the fresh supply at the perforation nearest the paper entry slot 5 Turn the knob on the right side of the printer away from you to eject the paper in the printer Remove any remaining pieces of paper c Caution Use the knob on the right side of the printer only to clear paper jams when the printer is off Otherwise you may damagethe printer or lose the...

Page 159: ...ed sheet onto the paper guide Follow these steps to perform the bidirectional adjustment 1 Make sure paper is loaded and the printer is turned off c Caution Whenever you turn off the printer wait at least five seconds before turning it back on otherwise you may damage the printer 2 While holding down the Pause button press the Operate button to turn on the printer The printer enters the bidirectio...

Page 160: ...e self test using either single sheets or continuous paper See Chapter 2 for instructions on loading continuous paper or Chapter 3 for instructions on loading single sheets Note Use paper that is at least 376 mm 14 8 in wide such as A3 size paper To perform a self test follow these steps 1 Make sure paper is loaded and the printer is turned off c Caution Whenever you turn off the printer wait at l...

Page 161: ...o stop printing and the Load Eject button to eject the printed page Then turn off the printer Printing a Hex Dump If you are an experienced user or a programmer you can print a hexadecimal dump to isolate communication problems between the printer and your software program In hex dump mode the printer prints all data received from the computer as hexadecimal values You can print a hex dump using e...

Page 162: ...ons while you press the Operate button to turn on the printer 3 Open a software program and send a print job to the printer Your printer prints all the codes it receives in hexadecimal format If characters are printable they appear in the right column as ASCII characters Nonprintable codes such as control codes are represented by dots By comparing the characters printed in the right column with th...

Page 163: ...rs A 4 Installing the high capacity or double bin cut sheet feeder A 4 Loading paper in the high capacity cut sheet feeder A 6 Selecting the paper source bin 1 or bin 2 A 10 Switching between continuous paper and single sheet paper in the cut sheet feeder A 11 Using the Roll Paper Holder A 12 Assembling the roll paper holder A 12 Installing the roll paper holder A 13 Loading roll paper A 14 Removi...

Page 164: ...s up to 15 mm 0 59 in thick in this feeder For instructions on using this option see page A 4 Second bin cut sheet feeder C80674 Connects to the high capacity cut sheet feeder to create a double bin cut sheet feeder You can load up to 50 sheets of ordinary single sheet paper in the second bin cut sheet feeder For instructions on using this option see page A 4 Pull tractor C80032 Improves continuou...

Page 165: ...hether you need an optional interface or would like to know more about interfaces contact your dealer Roll paper holder 8310 Allows you to use your printer with 8 5 inch roll paper like that used with telex machines For instructions on using this option see page A 12 Model number Name C82305 C82306 Serial interface card C82307 C82308 32KB serial interface card C82310 C82311 32KB parallel interface...

Page 166: ...ond bin cut sheet feeder can be used only in combination with the high capacity cut sheet feeder you cannot use it alone Installing the high capacity or double bin cut sheet feeder You install the high capacity cut sheet feeder and double bin cut sheet feeder in the same way Follow the steps below Note Before installing the double bin cut sheet feeder assemble it as described in the cut sheet feed...

Page 167: ... mounting posts on the printer as shown below Then release the latch levers and lower the cut sheet feeder until it rests on the printer 5 Insert the cable into the connector as shown above 6 Replace the printer cover You are now ready to load paper in the cut sheet feeder To load paper in the high capacity cut sheet feeder see the next section To load paper in the second bin of the double bin cut...

Page 168: ...can also load a stack of single sheet multipart forms up to 15 mm 0 59 in thick in this feeder Follow the steps below to load paper in the high capacity cut sheet feeder c Caution Do not load carbon paper or labels in the high capacity cut sheet feeder 1 Openthepaper guide cover and set the paper release leverto the single sheet position Also make sure the paper thickness lever located under the p...

Page 169: ... levers forward 4 Holding the lower portion of the left paper guide slide it until it is aligned with the arrow mark on the back of the center support Then push the left lock lever backward to lock it in place Holding the lower portion of the right paper guide slide it to match the width of your paper but do not lock it 5 Slide the paper stacker midway between the paper guides as shown above paper...

Page 170: ...s or postcards and envelopes Note Always set the paper type lever before you load paper 7 Pull both paper set levers forward until the paper guides retract and lock open to allow paper loading 8 Take a stack of paper up to 150 sheets of plain paper and fan it Next tap the side and bottom edges of the paper on a flat surface to even up the stack 9 Insert the paper stack printable side down along th...

Page 171: ...paper guide cover Note Always close the printer cover before printing The printer does not print when the cover is open When the cut sheet feeder is installed you can still load single sheets one at a time using the front paper slot The cut sheet feeder automatically loads paper when the printer receives data Printed pages are stacked on the center support If you need to eject a sheet press the Lo...

Page 172: ...ut sheet feeder is bin 2 It is best to select the paper source in your application program because software settings usually override the printer s control panel settings However if you cannot select the paper source in your application press the Tear Off Bin button until the lights indicate the bin you want as shown below When the printer receives data it automatically loads paper from the bin yo...

Page 173: ...o the continuous paper position Switching to single sheet paper in the cut sheet feeder 1 If any continuous paper remains in the printer press the Tear Off Bin button to advance the paper to the tear off position Then tear off the printed pages c Caution Tear off your printed document before you press the Load Eject button in the next step Reverse feeding several pages at a time may cause a paper ...

Page 174: ...th telex machines This provides an inexpensive alternative to using continuous paper for applications that require variable paper lengths Before you install and use the roll paper holder you need to assemble it Assembling the roll paper holder 1 Fit the arc bearings into the stand as shown 2 Make sure you orient the stand and base plate as shown below Then place the base plate on the stand and fas...

Page 175: ...l paper holder 1 Make sure the printer is turned off 2 Position the roll paper holder underneath the printer as shown below Fit the two positioning pegs on the bottom of the printer into the two holes in the base plate c Caution The roll paper holder is not fastened to the printer only the printer s weight and the two positioning pegs hold it in place If you pick up the printer be careful not to d...

Page 176: ...he printer is turned off Then open the paper guide cover and remove the paper guide 2 Make sure the paper tension unit is installed 3 Set the paper thickness lever located under the printer cover to the proper position for the thickness of your roll paper 4 Set the paper release lever to the single sheet position 5 Cut the leading edge of the roll paper straight across 6 Insert the roll paper hold...

Page 177: ...he paper feeds from the bottom of the roll 8 Turn on the printer Then bring the leading edge of the paper up over the rear push tractor and insert it until it meets resistance The printer loads the roll paper automatically 9 Replace the paper guide and close the paper guide cover You are now ready to print The printed roll paper is fed over the paper guide to the back of the printer as shown below...

Page 178: ...nd press the LF FF button to advance the paper Then tear off the paper using the tear off edge of the printer pull it towards you for a clean cut Removing roll paper Roll paper cannot be fed backward To remove roll paper open the paper guide cover and remove the paper guide then cut the paper behind where it feeds into the printer Press the Load Eject button to eject the remaining paper G3 43 eps ...

Page 179: ...e cable 2 Remove the screws from the shield plate on the back of the printer and remove the plate 3 Slide the interface card along the slots on both sides of the interface compartment Firmly push in the card to make sure the connector at the back of the interface card is fully inserted into the printer s internal socket Then replace the screws and tighten them Note Store the shield plate in a safe...

Page 180: ...ect from the following baud rates 300 600 1200 2400 4800 9600 and 19200 bps bits persecond To set the baud rate see the bit rate selection table in your interface card manual Handshake timing When the unused area for data in the input buffer drops to 256 bytes the printer outputs an X OFF code or sets the DTR flag to 1 MARK to indicate that it cannot receive data When the unused area increases to ...

Page 181: ... the Printer B 1 R4C3730 Rev C A5 size APPB FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ Appendix B Cleaning and Transporting the Printer Cleaning the Printer B 2 Transporting the Printer B 3 ...

Page 182: ...the outer case and paper guide 4 If the outer case or paper guide is still dirty clean it with a soft clean cloth dampened with mild detergent dissolved in water Keep the printer cover in place and lower the paper guide cover until it lies flat on the top of the printer to prevent water from getting inside the printer c Caution Never use alcohols or thinners to clean the printer these chemicals ca...

Page 183: ...ove the paper guide Pull out the paper separator from the paper guide 4 If a pull tractor is installed remove it as described on page page 2 30 If any options are installed remove them and pack them in their original boxes 5 Make sure that the print head is not hot Then remove the ribbon cartridge as described in Chapter 1 6 Remove the paper tension unit as described on page 2 20 Attach the protec...

Page 184: ...B 4 Cleaning and Transporting the Printer R4C3730 Rev C A5 size APPB FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 185: ...cifications Printer Specifications C 2 Mechanical C 2 Electrical C 5 Environmental C 5 Paper C 6 Paper alignment C 9 Printable area C 10 Safety approvals C 12 CE marking C 12 Command Lists C 13 EPSON ESC P 2 control codes C 13 IBM 2391 Plus emulation control codes C 17 Character Tables C 18 International character sets for the Italic table C 29 ...

Page 186: ...sing software commands Line spacing 1 6 in or programmable in 1 360 in increments Printable columns 136 columns at 10 cpi Resolution 360 180 dpi maximum letter quality 360 360 dpi maximum raster graphics Interfaces One standard bidirectional 8 bit parallel interface with IEEE 1284 nibble mode support and one optional interface slot Paper feed methods Friction front or top paper entry Rear push tra...

Page 187: ...o 25 plain or bond envelopes up to 30 airmail envelopes up to 30 postcards a stack of multipart forms up to 15 mm 0 59 in thick Note The total thickness of the paper stack can be up to 15 mm 0 59 in Second bin cut sheet feeder up to 50 sheets of 82 g m2 22 lb paper Note The total thickness of the paper stack can be up to 5 mm 0 20 in Buffer 64KB or 0KB selectable in the default setting mode or the...

Page 188: ... EPSON Roman 10 5 8 32 pt every 2 pt EPSON Sans Serif 10 5 8 32 pt every 2 pt EPSON Roman T 10 5 8 32 pt every 2 pt EPSON Sans Serif H10 5 8 32 pt every 2 pt Barcode fonts EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET Character tables One Italic and 12 graphical character tables 34 graphical character tables are available in some countries See page C 17 for more information ...

Page 189: ... Ribbon Black ribbon cartridge S015086 Ribbon life 8 million characters LQ 10 cpi 48 dots character 120 V Model 220 to 240 V Model Input voltage range 99 to 132 V 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Rated current 1 0 A maximum 4 0 A depending on the character type 0 5 A maximum 2 0 A depending on the character type Power consumption Approx 37W ISO I...

Page 190: ...or is damaged wrinkled or curled Ordinary single sheets front top and cut sheet feeder entry Width Front and top 100 to 420 mm 3 9 to 16 5 in High capacity cut sheet feeder 100 to 420 mm 3 9 to 16 5 in Second bin cut sheet feeder 182 to 420 mm 7 2 to 16 5 in Length Front 148 to 420 mm 5 8 to 16 5 in Top 100 to 420 mm 3 9 to 16 5 in High capacity cut sheet feeder 100 to 420 mm 3 9 to 16 5 in Second...

Page 191: ... cut sheet feeder 100 to 297 mm 3 9 to 11 7 in Copies 1 original up to 4 copies Thickness 0 12 to 0 39 mm 0 0047 to 0 015 in Weight 40 to 58 g m2 12 to 15 lb Binding Line glue at the top of form both front and top entry Single side line glue front entry only Envelopes top entry only Size No 6 165 92 mm 6 5 3 6 in No 10 241 105 mm 9 5 4 1 in Thickness 0 16 to 0 52 mm 0 0063 to 0 0205 in Weight 45 t...

Page 192: ...12 to 15 lb Binding Point glue or paper staples on both sides front bottom or rear entry Note Because thick multipart forms require a straight paper path load them in the front slot Continuous paper with labels front and bottom entry Label size 23 8 63 5 mm 15 16 2 5 in minimum 2 5 mm 0 1 in corner radius minimum Backing sheet width 101 6 to 406 4 mm 4 0 to 16 0 in Backing sheet length one page 10...

Page 193: ...Crestec _______ Kimura _______ Crestec _______ Weight 52 to 82 g m2 14 to 22 lb Paper alignment Front entry Printing starts at the arrow mark The unprintable area is to the left of the arrow mark Rear entry Printing starts at 0 on the scale The unprintable area is to the left of the 0 ...

Page 194: ...inimum top margin is 4 2 mm 0 17 in B The minimum left margin is 3 0 mm 0 12 in The minimum right margin is 3 0 mm 0 12 in The maximum width is 406 4 mm 16 in and the maximum printable width is 345 4 mm 13 6 in For single sheets wider than 351 4 mm 13 8 in the side margins increase proportionally to match the width of the paper C The minimum bottom margin is 4 2 mm 0 17 in printable area printable...

Page 195: ...13 mm 0 51 in each The maximum printable width is 345 4 mm 13 6 in The maximum width is 406 4 mm 16 in and The maximum printable width is 345 4 mm 13 6 in For continuous paper wider than 371 4 mm 14 6 in the side margins increase proportionally to match the width of the paper A A B B Printable area A The minimum top margin is 4 2 mm 0 17 in B The minimum left margin is 3 0 mm 0 12 in The minimum r...

Page 196: ...SA C22 2 No 950 EMI FCC part 15 subpart B class B CSA C108 8 class B 230 V model Safety standards EN 60950 TÜV EMI EN 55022 CISPR pub 22 class B AS NZS 3548 class B Acoustic noise Approx 50 dB A ISO 7779 pattern CE marking 230 V model Low Voltage Directive 73 23 EEC EN 60950 EMC Directive 89 336 EEC EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 ...

Page 197: ...anced fonts and graphics General operation ESC ESC U ESC EM Paper feeding FF LF ESC 0 ESC 2 ESC 3 ESC CR Page format ESC C ESC C ESC C 0 ESC Q ESC I ESC c ESC N ESC O Print position motion ESC ESC ESC V ESC n ESC D HT ESC B VT ESC J Font selection ESC k ESC x ESC y ESC X ESC P ESC M ESC g ESC p ESC 4 ESC 5 ESC E ESC F ESC Font enhancement ESC W DC4 SO DC2 SI ESC w ESC G ESC H ESC T ESC S ESC ESC E...

Page 198: ...nction ESC B n1 n2 k m s v1 v2 c data n n1 256 n2 k Select barcode k 0 EAN 13 1 EAN 8 2 Interleaved 2 of 5 3 UPC A 4 UPC E 5 Code 39 6 Code 128 7 POSTNET m Module width 180 dpi m 2 2 dots 3 3 dots 4 4 dots 5 5 dots s Space adjustment value 3 s 3 1 360 in units v1 v2 Bar length v1 v2 256 1 180 in units Note The v1 and v2 values are ignored when POSTNET is selected The long bar length of POSTNET is ...

Page 199: ...d UPC A only 0 Center 1 Under Bits 3 7 Not used Barcode data Barcode data corresponds to the barcode symbology The data number of each barcode type is constant The barcode is printed only if the following valid characters are set Barcode type Number of valid characters 1 HEX Number of valid characters 2 HEX EAN 13 EAN 8 Interleaved 2 of 5 UPC A UPC E Code 39 Code 128 POSTNET 0D 8 2 to FF 0C 0C or ...

Page 200: ...ta sequence barcodes and text are printed in the same place Thestart andstop characters of Code 39 are added to humanreadable characters The initial data of Code 128 Set A B or C is identified as the first data of Code 128 and must be hexadecimal 41 42 and 43 respectively When Code 128 Set C and Interleaved 2 of 5 are selected barcode data requires an even number data string However if an odd numb...

Page 201: ...ESC U ESC F Paper feeding FF LF ESC 5 ESC A ESC A AGM ESC 0 ESC 1 ESC 2 ESC 3 ESC 3 AGM CR ESC Page format ESC C ESC C0 ESC X ESC N ESC O ESC 4 Print position motion ESC d ESC R ESC D HT ESC B VT ESC J ESC J AGM Font selection DC2 ESC P ESC ESC E ESC F ESC I ESC d ESC I Font enhancement DC4 SO ESC SO ESC W ESC SI ESC SI ESC G ESC H ESC T ESC S ESC ESC _ ESC Spacing BS SP ESC Character handling ESC...

Page 202: ...s shown in this section using the printer s default setting mode or with software commands Note Most of the character tables are the same as the PC 437 table for hex codes 00 through 7F for these tables only the characters for hex codes 80 through FF are shown The character tables with an asterisk after the table name are available only in some countries PC 437 US Standard Europe ...

Page 203: ...Specifications C 19 R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 850 Multilingual PC 860 Portuguese PC 863 Canadian French PC 865 Nordic ...

Page 204: ...C 20 Specifications R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 861 Icelandic BRASCII Abicomp ...

Page 205: ...C Specifications C 21 R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ Roman 8 ISO Latin 1 ...

Page 206: ...C 22 Specifications R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 858 ISO 8859 15 PC 437 Greek ...

Page 207: ...C Specifications C 23 R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 853 Turkish PC 855 Cyrillic PC 852 East Europe PC 857 Turkish ...

Page 208: ...C 24 Specifications R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 864 Arabic PC 866 Russian PC 869 Greek MAZOWIA Poland ...

Page 209: ...C Specifications C 25 R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ Code MJK CSFR ISO 8859 7 ISO Latin 1 T Turkish Bulgaria Bulgarian ...

Page 210: ...C 26 Specifications R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 774 LST 1283 1993 Estonia Estonia ISO 8859 2 ...

Page 211: ...C Specifications C 27 R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 866 LAT Latvian PC 866 UKR Ukranian PC APTEC Arabic PC 708 Arabic ...

Page 212: ...ons R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ PC 720 Arabic PC AR 864 Arabic Italic table No character is available for hex code 15 in the Italic table ...

Page 213: ...ic table You can select one of the following eight international character sets for the Italic character table shown below using the default setting mode or the ESC R command For example when you select Italic France the characters in the France row are used in the Italic character table You can select one of the following seven additional sets only with the ESC R command ...

Page 214: ...C 30 Specifications R4C3730 Rev C A5 size APPC FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 215: ...3 For United Kingdom and the Republic of Ireland Users D 4 Enquiry Desk D 4 Customer Support D 4 Faxon EPSON D 5 EPtec Bulletin Board Service for latest drivers and utilities D 5 World Wide Web D 5 For Australian Users D 6 EPSON FAXBACK D 6 EPSON Bulletin Board System D 6 Internet URL http www epson com au D 6 Your dealer D 6 EPSON Helpdesk D 7 For Singapore Users D 7 For Hong Kong Users D 8 Inter...

Page 216: ...normally use with the printer and their version number s For North American Users If you purchased your printer in the United States or Canada EPSON provides customer support through the following services Electronic support services Service Access World Wide Web From the Internet you can reach EPSON s home page at http www epson com EPSON Internet FTP Site If you have Internet FTP capability use ...

Page 217: ... problem You can purchaseink cartridges paper manuals accessories and partsfrom EPSON Accessories at 800 873 7766 U S sales only In Canada please call 800 873 7766 for dealer referral Note If you need help using software with an EPSON product see the documentation for that program for technical support information Service Access EPSON SoundAdvice For pre recorded answers to commonly asked question...

Page 218: ...g 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland by faxing 01442 227271 or via the Internet at info epson co uk They can provide the following information Information andliterature onnew EPSON products also available from Faxon EPSON Where to purchase genuine EPSON consumables accessories and options Customer Support Our Customer Support team can provide the following services ...

Page 219: ...rs The documents will be faxed to you automatically EPtec Bulletin Board Service for latest drivers and utilities You can call the EPSON Bulletin Board Service on 01442 227479 No membership is required Make sure that your communications software is set to 8 data bits 1 stop bit no parity bit ANSI terminal mode emulation and a modem speed of up to 28 8 Kbps Downloading protocols supported include X...

Page 220: ...the system will guide you through a number of choices before faxing the information to your fax machine EPSON Bulletin Board System This is where you can download the latest software and drivers Visit the BBS to check out the latest versions If you have a modem phone 02 9417 5090 Internet URL http www epson com au Access the Epson Australia World Wide Web pages Worth taking your modem here for the...

Page 221: ...oducts and where the nearest dealer or service agent is located Many types of queries are answered here The Helpdesk numbers are Phone 02 9903 9040 Fax 02 9903 9189 We encourage you to have all the relevant information on hand when you ring The more information you prepare the faster we can help solve the problem This information includes the User s Guide for your EPSON product type of computer op...

Page 222: ...ovide users with the following information Product information Answers to Frequently Asked Questions FAQs Latest versions of EPSON printer drivers Users can access our World Wide Web home page at http www epson com hk Electronic bulletin board system An electronic bulletin board system BBS is also available to obtain printer information and the latest versions of printer drivers You can log onto t...

Page 223: ...Crestec _______ Kimura _______ Crestec _______ For Philippines Users To obtain technical support as well as other after sales services users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below Phone 632 813 6552 Fax 632 813 6545 BBS 632 814 0595 ...

Page 224: ...D 10 Customer Support Information R4C3730 Rev C A5 size APPD FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 225: ...efore it is printed character table A collection of letters numbers and symbols that provides you with the set of characters used in a particular language characters per inch cpi The number of characters that can fit in one inch of a text line determined by the size of the characters condensed Printing in which each character is approximately 60 of the width of standard characters For example cond...

Page 226: ...dots per character for faster printing See also high speed draft and near letter quality driver See printer driver ESC P 2 The enhanced version of the ESC P printer command language Commands in this language produce laser like results such as scalable fonts and enhanced graphics factory settings The configuration settings for a computer or printer that are set at the factory If the device reverts ...

Page 227: ...ng spreadsheets See also portrait letter quality The print mode used by your printer when you select a font other than Draft such as Roman or Sans Serif Letter quality provides better readability and appearance at a reduced print speed See also draft and high speed draft line feed LF A control panel button and control code that advance the paper one line space micro adjust A printer feature that a...

Page 228: ...button that feeds the perforation of continuous paper to the tear off position and when pressed again feeds the paper back to the top of form position tear off position The position of your continuous paper when you finish printing if auto tear off mode isonorif youpresstheTearOff Bin button Using themicroadjust feature you can adjust the tear off position so that the paper s perforation is aligne...

Page 229: ... Paper positions Standby position In the standby position your paper is attached to the printer but is not inside the printer Tear off position Tear off your printed document at the printer s tear off edge Top of form position The letters ABC above are printed at the top of form position g e eps 1 1 eps new13 eps new12 eps ...

Page 230: ...6 Glossary R4C3730 Rev C A5 size GLOSSARY FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 231: ...Glossary 7 R4C3730 Rev C A5 size GLOSSARY FM 8 23 99 Pass 0 R Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 232: ...8 Glossary R4C3730 Rev C A5 size GLOSSARY FM 8 23 99 Pass 0 L Proof Sign off Crestec _______ Kimura _______ Crestec _______ ...

Page 233: ... 6 Choosing a place for the printer 1 3 to 1 4 Cleaning the printer B 2 Command lists C 13 to C 17 Condensed button inside front cover light inside front cover Selecting 5 2 to 5 3 Connecting the printer 1 13 to 1 14 Continuous paper multi part forms 2 32 positioning 1 5 printing 4 to 7 2 1 to 2 42 problems 7 8 with labels 2 32 to 2 33 Control panel inside front cover 5 2 to 5 10 Cut sheet feeder ...

Page 234: ...unit 2 31 printer cover 1 10 printer driver See also printer driver installing ribbon cartridge 1 5 to 1 10 roll paper holder A 13 tractor in the pull position 2 20 to 2 21 Interface cards A 3 installing A 17 International character sets C 29 K Knob printer 7 16 inside back cover ribbon tightening 1 8 L Levers Paper release 2 2 2 to 2 3 Paper selection A 9 A 11 Paper set A 8 to A 9 Paper thickness...

Page 235: ... Plugging in the printer 1 12 to 1 13 Print head caution symbol 12 Printer cover inside back cover installing 1 10 removing 1 6 Printer driver accessing from NT 3 5x 4 17 to 4 19 from NT 4 0 4 12 to 4 14 from Windows 3 1 4 8 to 4 11 from Windows 95 98 4 3 to 4 5 installing for DOS 1 18 for NT 3 5x 1 17 to 1 18 for NT 4 0 1 15 to 1 16 for Windows 3 1 1 17 to 1 18 for Windows 95 98 1 15 to 1 16 sett...

Page 236: ... Single sheets printing 8 3 1 to 3 12 problems 7 6 to 7 7 Specifications C 2 to C 29 CE marking C 12 character tables C 18 to C 29 command lists C 13 to C 16 electrical C 5 environmental C 5 mechanical C 2 to C 5 paper C 6 to C 11 paper alignment C 9 printable area C 10 to C 11 safety approvals C 12 Status Monitor 2 utility 4 2 6 2 to 6 12 Switching between continuous paper and single sheet 2 35 t...

Page 237: ... problems 7 6 to 7 7 tear off position problems 7 10 top of form position problems 7 9 U Unpacking the printer 1 2 to 1 3 Using front push tractor 2 10 to 2 18 pull tractor 2 19 to 2 31 push and pull tractor combination 2 27 to 2 29 rear push tractor 2 5 to 2 10 Utility EPSON Remote 4 22 EPSON Status Monitor 2 4 2 6 2 to 6 12 V Vertical line aligning 7 17 ...

Page 238: ...r Parts knob printer cover control panel paper guide paper separator paper release lever edge guides front paper guide closed paper guide cover tractor paper thickness lever shield plate ribbon cartridge parallel interface paper tension unit front edge guides front paper guide open Cover_1 eps Cover 2 eps Cover 3 eps ...

Page 239: ... No 1 Temasek Avenue 36 00 Millenia Tower Singapore 039192 Phone 065 33 77 911 Fax 065 33 41 185 EPSON HONG KONG LTD Rooms 4706 10 47 F China Resources Bldg 26 Harbour Road Wanchai Hong Kong Phone 2585 4300 Fax 2827 7083 EPSON TAIWAN TECHNOLOGY TRADING LTD 10F No 287 Nanking E Road Sec 3 Taipei Taiwan R O C Phone 02 717 7360 Fax 02 712 9164 EPSON ITALIA S p A V le F lli Casiraghi 427 20099 Sesto S...

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