49
IP2266EN
EN
Before starting the troubleshooting, check that the operation mode is correctly selected. Start
the troubleshooting by checking the mechanical and electrical parts of the operator in the order
listed below.
The electromechanical parts are fixed in the support beam. To replace these components, the
complete unit has to be loosened and replaced.
a.
The main control unit is equipped with a two digit display for error indication.
• During normal operation the display shows '
'.
• If all segments are off in the display check the mains power, power supply cable or per-
form a RESET. If the problem remains replace the main control unit or the power supply.
• When an error is active the display is alternating between an error type e.g. E4 (Motor /
En-coder Error) and a second two digit number specifying the error more in detail e.g.
03 (en-coder error). If several errors are active they will be displayed in sequence. On
each electronic unit there is also a green light emitting diode (LED). If the LED is off or
flashing it is indicating that this unit is failing.
1. (UP)
: to step up in parameter or
value menu.
2. (SELECT)
: enters into parameter
or value menu and program a va-
lue into memory.
3. (DOWN)
: to step down in para-
meter or value menu.
4. (LEARN/EXIT)
(LEARN) has 3
functions:
-
1 quick learn,
-
2 Normal learn,
-
3 default setting; EXIT jumps out
from value menu without saving
or parameter menu.
13. Troubleshooting
Problem
Solution
The automation doesn't open and the
motor doesn't start up
Check and change the functions selector switch settings.
Make sure there are no objects on the sensor's detection path.
Check the power supply switch inside the building.
The motor starts up but the automa-
tion doesn't open
Check any locks, releasing them if necessary.
Make sure there are no objects hindering the opening of the automation.
The automation doesn't close
Check and change the functions selector switch settings.
Make sure there are no objects on the sensor's detection path.
The automation opens and closes
by itself.
Make sure there are no moving elements on the sensor's detection area.
The reopening maneuver occurs
too abruptly
Set parameter 49 with a lower value , example 04-05
b.
Disconnect the mains power and batteries, if fitted. Unlock all mechani-
cal locks. Pull the door leaf manually and check that the door can be easily mo-
ved over the complete sliding track/floor guide. If the door leaf stops or is
hard to move, the reason may be sand, stones, rubbish etc. in the floor guide.
