WARRANTY
WARRANTY 19
06
Your Billy ebike has been primarily designed for flat,
paved roads. You should therefore never ride on stairs,
jump or perform wheelies or similar activities.
Billy ebikes are not approved for participation in com-
petitions.
Commercial use does not form part of the intended use.
Operation, maintenance and service instructions de-
scribed in this manual are part of the intended use.
No liability or warranty shall be accepted if the use of
the Billy ebike deviates from this intended use, if safety
instructions are not observed, in the event of overload-
ing, or if faults are not properly rectified. Similarly, no
liability and warranty shall be accepted in the case of
assembly errors, willful intent, accidents, and/or if care
and maintenance specifications are not followed. Any
modification of the gear transmission ratios and alter-
ations to the electrical system (tuning) voids all claims
under warranty and guarantees.
Maximum load capacity is 300 lbs (136 kg).
Enki Cycles provides a lifetime warranty for the Billy
ebike frame when used under its intended use condi-
tions.
Enki Cycles provides a 90 day warranty for the failure of
forks, handlebars, head stems, drive system, kickstand,
and electronics, including motor, LCD display, and con-
trollers. These items are not classified as wear and tear
items.
This warranty does not cover any damage or de-
fects resulting from failure to follow instructions in
the owner’s manual, acts of God, accident, misuse,
neglect, abuse, commercial use, alterations, modi-
fication, improper assembly, wear and tear, installa-
tion of parts or accessories not originally intended
or compatible with the bicycle as sold, operator er-
ror, water damage, extreme riding, stunt riding, or
improper follow-up maintenance.
WARRANTY
Wear and tear is not covered under warranty. Examples
of such wear and tear items include:
+ Cables
+ Hand grips
+ Chains
+ Sprockets
+ Tires and tubes
+ Brake pads and rotors
+ Saddle covers
WARRANTY EXCLUSIONS
ANY OR ALL MODIFICATIONS TO
ELECTRONICS VOIDS ALL CLAIMS TO
WARRANTY.
