A.2
Contacting
Technical
Support
If you encounter issues that cannot be resolved using this manual, please contact your vendor where you
purchase the device. If you cannot contact your vendor, you may also contact EnGenius Customer Service
department in the region where you purchased the device.
Before you contact your local EnGenius office, please prepare the following information:
y
Product model name and serial number
y
The place where you purchased the product
y
Warranty information
y
The date when you received the product
y
A brief description about the issue and the attempts you tried to resolve it
To contact EnGenius Customer Service office in the United States, please use either of the following methods:
y
Email: [email protected]
y
Telephone: 1-888-735-7888
