Endress+Hauser SpectraSensors SS2000e Operator'S Manual Download Page 101

Page: 101 / 114

Operator’s Manual

–

Appendix A: Troubleshooting

This chapter presents recommendations and solutions to common operational

problems, such as contamination, and excessive sampling gas temperatures

and pressures. If your analyzer does not appear to be hampered by one of

these related problems, refer to Table A–1 on page A–3 before contacting

Service. Refer to

“Service Contact”

on page A-4.

Troubleshooting resolutions in this chapter are confined to firmware operational

issues only. For hardware related issues, refer to the Hardware Manual for your

system.

Contamination

Contamination and long exposure to high humidity are valid reasons for

periodically cleaning the gas sampling lines. Contamination in the gas sampling

lines can potentially find its way to the sample cell and deposit on the optics or

interfere with the measurement in some other way. Although the analyzer is

designed to withstand some contamination, it is recommended to always keep

the sampling lines as contamination free as possible. Refer to the Hardware

Manual for instructions on keeping the sampling lines clean and cleaning the

mirrors.

Excessive Sampling Gas Temperatures and

Pressures

The analyzer is designed to produce accurate measurements only within the

allowable cell operating range. Refer to the calibration report or the system

drawings provided with the analyzer.

Pressures and temperatures outside this range will trigger a

Pressure Low

Alarm

Pressure High Alarm

Temp Low Alarm

, or

Temp High Alarm

fault.

Peak Tracking Reset Procedure

The analyzer’s software is equipped with a peak tracking function that keeps

the laser scan centered on the absorption peak. Under some circumstances,

The cell temperature operating range for analyzers that are

equipped with heated enclosures is equal to the enclosure

temperature setpoint ±5 °C.

If the pressure, temperature, or any other readings on the LCD

appear suspect, they should be checked against the

specifications. Refer to the calibration report or system drawings

provided with your analyzer.

Summary of Contents for SpectraSensors SS2000e

Page 1: ...S 5 14 Copyright 2021 SpectraSensors Inc No part of this manual may be reproduced in whole or in part without the express written permission of SpectraSensors Inc SpectraSensors reserves the right to...

Page 2: ......

Page 3: ...SS2100i 1 SS2100i 2 Not used Used for differential analyzers Used for non differential analyzers 2 Pack 3 Pack Used on right side analyzer electronics Used on left side analyzer electronics Not used...

Page 4: ......

Page 5: ...wnload 2 7 Mode 7 Measure Port1 Mode 2 7 Mode 8 Measure Port2 Mode 2 8 Mode 9 Recall Validation Results 2 8 Mode Test Analog Input Test Mode 2 10 Configuring the Analyzer at Start Up 2 10 Parameter Se...

Page 6: ...me 2 35 Zero Val Tolerance 2 35 Adjusting Analyzer Reading to Match Specific Standard s 2 35 To adjust the analyzer reading 2 37 Application examples 2 38 To set manual dual validation 2 38 To set sem...

Page 7: ...e Built in Ethernet Port 4 1 To configure the built in Ethernet port with Telnet 4 1 To configure the built in Ethernet port with the Web Manager 4 2 Network Mode 4 5 Automatic IP address configuratio...

Page 8: ...NS 5 14 Firmware iv 4900002262 rev B 3 23 21 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 9: ...ostic data output 3 7 Figure 3 6 Opening a data file in Excel 3 8 Figure 3 7 Setting data type in Text Import Wizard 3 9 Figure 3 8 Setting Tab and Space as delimiters 3 9 Figure 3 9 Highlighting impo...

Page 10: ...NS 5 14 Firmware vi 4900002262 rev B 3 23 21 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 11: ...nversion factors 2 20 Table 2 3 Assignable Alarm functionality 2 22 Table 2 4 Operator Parameters 2 27 Table 3 1 Modbus register map 3 15 Table 3 2 Assignable Alarm functionality 3 20 Table 3 3 Status...

Page 12: ...NS 5 14 Firmware viii 4900002262 rev B 3 23 21 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 13: ...net Communications Chapter 4 Firmware Troubleshooting Appendix B Who Should Read This Manual This manual should be read and referenced by anyone operating the analyzer General Informational Icons Inst...

Page 14: ...navigate to the associated reference SpectraSensors Overview SpectraSensors Inc is a leading manufacturer of advanced optical gas analyzers Headquartered in Houston Texas SpectraSensors was incorpora...

Page 15: ...ng the temperature reading on the door mounted thermometer The analyzer is designed to be a stationary measuring device It should be securely mounted during normal operation The laser housing labels o...

Page 16: ...tinuous updates of the measurement parameters displaying on the LCD indicates that the analyzer is operating normally Powering Down the Analyzer It may be necessary to power down the analyzer for prob...

Page 17: ...cell temperature and sample cell pressure The SpectraSensors keypads are shown in Figure 2 1 on page 2 4 and Figure 2 2 on page 2 4 To activate any functions on the keypad press the key followed by a...

Page 18: ...EXPORT DIAGNOSTIC DATA VALIDATION RESULTS ACTIVATE VALIDATION 2 Figure 2 1 Keypad for CSA certified analyzers CHANGE PARAMETERS Figure 2 2 Keypad for ATEX certified analyzers ENTER E TEST 1 2 9 3 4 5...

Page 19: ...the key followed by the 1 key The measurements displayed are ANA Refers to the concentration in the sample cell in units of the analyte component selected in Mode 2 P Pressure in the sample cell in un...

Page 20: ...ower too Low or Laser Power too High respectively see Alarms on page 2 42 indicating that either the optics need to be cleaned or there is an alignment problem Zero Shows the detector signal value whe...

Page 21: ...can be helpful in diagnosing problems with the analyzer Press the key followed by the 6 key The data points along with intermediate calculation results are output to the serial port whenever Mode 6 i...

Page 22: ...e measured value from the last autovalidation cycle on units with autovalidation capability Press the key followed by the 9 key For systems not set up for a validation the following screen displays Fo...

Page 23: ...h the Mode 7 was run Rng 1000 0 to 1000 0 is the minimum and maximum concentration value in the user s selected engineering units during the last validation time period For systems set up for dual val...

Page 24: ...functions normally as in Mode 1 except that the LCD display shows the 4 20 mA analog input signal instead of the current concentration temperature and pressure Press the key followed by the TEST key C...

Page 25: ...parameter settings are reflected in Table 2 1 below Peak Tracking may be turned off at the factory prior to shipment to prevent the peak tracking algorithm from shifting the spectrum during initial wa...

Page 26: ...e Hour 0 to 23 Default 0 Sets the current hour Set Time Minute 0 to 59 Default 0 Sets the current minute Set Time Day 1 to 31 Default 1 Sets the present day Set Time Month 1 to 12 Default 1 Sets the p...

Page 27: ...eline pressure via analog input AI 4 mA Value 0 500000 Default 0 0 Sets value corresponding to 4 mA current loop input mb AI 20 mA Value 0 500000 Default 100000 Sets value corresponding to 20 mA curre...

Page 28: ...hour of the day for validation Start Validation 0 or 1 Default 0 Initiates validation cycle 4 20 mA Val Action 0 or 1 Default 0 Sets the current loop mode during validation ValPerm Constant Kp 0 to 10...

Page 29: ...ting with the first parameter that displays enter a new value and or press the key to store the value and cycle to the next parameter 4 When finished changing or viewing the measurement and control pa...

Page 30: ...n The 4 20 mA Alarm Action determines the current loop state upon an alarm condition Enter 0 for no action 1 for the current loop to assume a low state upon an alarm condition 2 for the current loop t...

Page 31: ...turn the analog pressure input off and 1 to turn it on If this parameter is disabled then a fixed pipeline pressure must be entered through the Pipeline Pressure parameter AO 4 mA Value The AO 4 mA V...

Page 32: ...it depending on whether dew point temperature calculation and display are enabled i e the Calculate Dew Point parameter set equal to 1 corresponding to a 20 mA current loop output Baud Rate The Baud R...

Page 33: ...alidation flags once activated Entering 1 cancels the alarm Once the action is complete the parameter automatically reverts to 0 Concentration Unit The Concentration Unit parameter designates the disp...

Page 34: ...ault conversion factors are defined in Table 2 2 below These conversions are only intended as a starting point and are specific to our most common applications Furthermore weight based units are depen...

Page 35: ...hen enabled an autovalidation cycle is initiated every X day where X is defined by Val Interval at the time of day established by Val Start Time Enter 0 to turn the feature off or 1 to turn the featur...

Page 36: ...Concentra High Alarm The ISO method is only valid for sample pressures greater than 10000 mBar 10 bar and therefore should not be used for samples with pipeline pressures less than 10000 mbar The anal...

Page 37: ...too high 14 0004000 Peak tracking restart exceeds limit 15 0008000 Fitting restart exceeds limit 16 0010000 Ramp adjust restart exceeds limit 17 0020000 Not used 18 0040000 Not used 19 0080000 Flow Sw...

Page 38: ...m before the reset was initiated High Alarm Setpoint The High Alarm Setpoint parameter determines the concentration threshold above which the Concentra High Alarm fault will be triggered refer to Alar...

Page 39: ...ue less than the minimum range of the analyzer or minimum dew point to be turned off Modbus Address The Modbus Address parameter sets the analyzer address for when the analyzer is used as a Modbus dev...

Page 40: ...being displayed To access the Operator Parameter section 1 From the analyzer keypad press the key followed by the 2 key to enter Mode 2 2 Enter the Operator Password as defined in the Operator Passwor...

Page 41: ...ction 130 Pressure Unit 30 Calculate Dew Point 131 Concentration Unit 31 Pipeline Pressure 132 Val 1 Concentration 33 Dew Point Method 133 Validation Allowance 34 AO 4 mA Value 134 Cancel Val Alarms 3...

Page 42: ...ameter value to its setting before the reset was initiated In most cases the peak tracking should be set to 1 for on Pipeline Pressure The Pipeline Pressure parameter sets the pipeline pressure in mba...

Page 43: ...or slope in the field see Adjusting Analyzer Reading to Match Specific Standard s on page 2 35 Enter the required value RATA Offset The RATA Offset parameter is a user definable value that enables ad...

Page 44: ...required value Set Time Month The Set Time Month parameter sets the current month for the clock driving daily validations Enter the required value Set Time Year The Set Time Year parameter sets the cu...

Page 45: ...ed values Each time an automatic semi automatic manual Mode 7 or manual Mode 8 validation is completed a new RATA Multiplier and RATA Offset will be calculated This parameter displays the current RATA...

Page 46: ...he concentration value of the validation gas supply and set Validation Allowance to the allowable variation range Val Attempts The Val Attempts parameter sets the maximum number of times the analyzer...

Page 47: ...e greater than 0 Validation Wait Time The Validation Wait Time parameter sets the amount of time in seconds for the validation gas to purge the system at the beginning of the validation Because valida...

Page 48: ...tem constant Kp will be constant over the life of the analyzer provided the temperature sample flow rate and pressure of the system are not changed from the factory settings If the system constant nee...

Page 49: ...pecific Standard s In some instances the user may wish to adjust the analyzer reading to match the concentration or concentrations of a specific standard or standards The RATA Multiplier and RATA Offs...

Page 50: ...nalyzer is configured to accept and the type of validation used To perform this calculation the most recent validation result s will be used These calculations are based on the average measurement val...

Page 51: ...ve 5 Follow the procedure under To change parameters in Mode 2 on page 2 15 to enter the new values 6 Confirm the new values by re measuring the bottle s of test gas SpectraSensors recommends validati...

Page 52: ...Update RATA to 1 accept the changes Leave the setting at 0 to reject the changes and start over 6 Re run steps 2 and 3 7 Press the key followed by the 9 key to enter Mode 9 to verify the validation r...

Page 53: ...ingle or dual validation Validation 1 and or Validation 2 which are automatically introduced and controlled by the analyzer The validation is automatically initiated based on the hour of the day and i...

Page 54: ...that the validation gas source s has been properly installed and or connected 2 Initiate a validation cycle by closing the contacts connected to the Validation DI input or by setting the Start Validat...

Page 55: ...loop output of 4 mA represents the value set in AO 4 mA Value 5 Set the 4 20 mA Test parameter to 100 6 Enter Mode 5 by pressing the key followed by the 5 key to force the loop current to 20 mA 7 Adj...

Page 56: ...m Option setting Once activated the General Fault Alarm can be reset via the General Alarm DO parameter see Changing Measurement and Control Parameters on page 2 11 System faults include one or more o...

Page 57: ...efined allowable limits These alarms also trigger the Validation Fail dry contact relay Refer to Validation Allowance on page 2 33 Once activated the Validation Fail Alarm must be manually reset via t...

Page 58: ...cally 1 Verify that the validation gas source s has been properly installed and or connected 2 If necessary set the current time date desired validation hour and validation interval see To change para...

Page 59: ...to contamination are quite rugged and virtually maintenance free ensuring years of reliable service Switching Stream Compositions Some analyzers may be configured with dual stream compositions To swi...

Page 60: ...ers until the parameter Background to Use displays 4 Press 1 Val and the ENTER key 5 Press the key followed by the 1 key to begin measurement This measurement is set as default from the factory Refer...

Page 61: ...a Filename where the terminal session settings will be stored for future recall and click on any icon Click OK 4 The Connect To window appears prompting for a connection as shown in Figure 3 2 on pag...

Page 62: ...NS 5 14 Firmware 3 2 4900002262 rev B 3 23 21 Figure 3 1 Connection Description window Figure 3 2 Connect To window...

Page 63: ...ort Communications Operator s Manual 3 3 Figure 3 3 COM Properties window Figure 3 4 HyperTerminal window with streaming data REFER TO THE DATA OUTPUT HEADINGS IN FIGURE 3 5 ON PAGE 3 7 READING LEFT T...

Page 64: ...dex Peak index used for reference Index Difference Difference between measured and reference peak indices where a value other than 0 indicates Peak Tracking is functioning Val Flg Indicates current st...

Page 65: ...the serial port use the Transfer Capture Text function and enter the Filename to where you would like to store the captured data 2 To stop the capture of the serial data click on Transfer Capture Text...

Page 66: ...the file resulting from a Mode 6 data dump are labeled as follows Index Index value of points on spectrum scan curve DC Dry Dry DC spectrum of sample gas 0 0 for non differential units DC Dry Ref 1 Re...

Page 67: ...Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y...

Page 68: ...crosoft Excel A spreadsheet program such as Microsoft Excel can import the data collected in the Mode 6 data dump for viewing and plotting To import the data file into Excel 1 In Excel click Open and...

Page 69: ...k for the three columns of numbers at the bottom of the file 4 Click on the upper right cell of the three columns as shown in Figure 3 9 on page 3 10 Hold the Shift key down while pressing the End key...

Page 70: ...the End key followed by the Left Arrow key to select the three columns by 512 rows 5 Click the Chart Wizard button on the Task Bar The Chart Wizard should open as shown in Figure 3 10 below Figure 3 9...

Page 71: ...o display a graph of the spectrum as shown in Figure 3 11 below 7 If the 2f curve appears flat double click on it to get to the Format Data Series Window as shown in Figure 3 12 below Select the Axis...

Page 72: ...s RTU protocol Framing Protocol The transmission mode used to communicate is either Gould Modbus RTU or Daniel Modbus RTU with port parameters 9600 to 115200 baud rate 8 data bits 1 stop bit no parity...

Page 73: ...s with the most versus least significant byte first are called big endian and little endian respectively In SpectraSensors analyzers all bytes are stored big endian Thus for floating point and long in...

Page 74: ...lave node address can be in the range of 0 250 with a default of 1 All analyzers will respond to an address of 0 so this address can be used to interrogate a single unit when its address is unknown or...

Page 75: ...ad 0 0 4 20 mA Input Value 7013 47025 Float Read 0 0 RATA Mult Proposed 7014 47027 Float Read 0 0 RATA Offset Proposed 7015 47029 Float Read 0 0 Conc Process ppmv 7016 47031 Float Read 0 0 Concentrati...

Page 76: ...Track Index Dry 7091 47181 Float Read 0 0 Peak Index Ref Dry 7092 47183 Float Read 0 0 RATA Multiplier 7101 47201 Float R W L11 10000000 10000000 RATA Offset 7102 47203 Float R W L11 10000000 1000000...

Page 77: ...or 00 7139 47277 Float R W L11 0 1000000 lb ConvFactor 01 7140 47279 Float R W L11 0 1000000 ConvFactor 02 7141 47281 Float R W L11 0 1000000 mg ConvFactor 03 7142 47283 Float R W L11 0 1000000 ppmw C...

Page 78: ...43214 Integer R W L11 0 4 Set Time Year 3215 43215 Integer R W L11 2007 2143 Set Time Month 3216 43216 Integer R W L11 1 12 Set Time Day 3217 43217 Integer R W L11 1 31 Set Time Hour 3218 43218 Intege...

Page 79: ...52 Operator Parameter04 3505 43505 Integer R W L11 0 252 Operator Parameter05 3506 43506 Integer R W L11 0 252 Operator Parameter06 3507 43507 Integer R W L11 0 252 Operator Parameter07 3508 43508 Int...

Page 80: ...e The current value of the 4 20 mA output for concentration in mA s 4 20 mA Val Action Sets the operation mode of the 4 20 mA current loop during validation cycles Alarm Flags Bitwise value identifyin...

Page 81: ...t parameter set equal to 1 corresponding to a 4 mA current loop output AO 4 20 mA Test Sets the output of the current loop when in Mode 5 The value entered represents a percent of scale value where ze...

Page 82: ...reference spectrum when using Cross Correlation Current 2F Flag Displays the current scrubber protection usage level 0 standard protection used for non differential units 1 mid protection 2 high prote...

Page 83: ...ntration Fitting Ratio 4 Ratio of the measured spectrum versus the Reference 4 spectrum where a value of 0 indicates that the Reference 4 spectrum was not used in the calculation of concentration Fitt...

Page 84: ...ConvFactor 01 Sets a custom conversion factor when the parameter Concentration Unit 1 lbs MMscf and this value is greater than 0 0 The default conversion factor is used when it is equal to 0 0 Logger...

Page 85: ...page 3 15 those registers denoted as R W L1 can be modified if the User Level 1 password is downloaded to this register Peak Index Ref Peak index used for reference Peak Index Ref Dry Peak index 0 0...

Page 86: ...g Analyzer Reading to Match Specific Standard s on page 2 35 RATA Multiplier User definable value that enables adjustment without affecting the factory calibration of the analyzer response or slope in...

Page 87: ...custom engineering unit tag name for the last four ASCII characters For example A is ASCII hex value 41 so AAAA would be 41414141 which would be 1 094 795 585 in decimal format Refer to Table 3 4 on p...

Page 88: ...es for engineering units such as mg m3 are not supported To use a superscript value superscript 3 equates to hex 1F from Table 3 4 Modbus must be used to download the desired characters Val 1 Concentr...

Page 89: ...parts per million by volume ppmv Val 2 Max Value ppmv Maximum analyte concentration of last validation 2 measurement period in parts per million by volume ppmv Val 1 Value ppmv Measured analyte conce...

Page 90: ...erm tube Val Purge Period Sets the number of seconds upon validation initiation that a differential analyzer will purge the system with validation gas before starting a dry cycle Val Start Time Sets t...

Page 91: ...t in Ethernet port with Telnet 1 From your computer Windows desktop click Start followed by Run usually located in the lower right side of the Start Menu 2 Type the following command telnet 192 168 00...

Page 92: ...1 Open your web browser and enter the IP address of the built in Ethernet port A login screen will display as shown in Figure 4 1 below Under the 0 Server option the most commonly changed parameters i...

Page 93: ...Web Manager displays the Home screen as shown in Figure 4 2 below The menu displays on the left side of the window 4 The Network menu displays the Ethernet ports network settings including the IP addr...

Page 94: ...menu options This will save the settings and reboot the Ethernet port This function will take approximately 60 seconds In the Channel 1 Serial Settings menu do not change the following parameters Prot...

Page 95: ...Enable to permit the Dynamic Host Configuration Protocol DHCP to assign a leased IP address to the XPort Direct unit automatically Enable is the default AutoIP Select Enable to permit the XPort Direc...

Page 96: ...nnected to the same LAN segment as the unit The gateway address must be within the local network 4 When finished click the OK button 5 From the Home window click Apply Settings from the menu bar to sa...

Page 97: ...required for an incoming passive connection This field is not available when a password is set for Telnet mode Password If Password Required was set to Yes enter the password for passive connections C...

Page 98: ...Telnet Com Port Cntrl This field is available for configuration only when Active Connect is set to None Select Enable to permit Telnet communication to the unit The Telnet Com Port Cntrl feature is u...

Page 99: ...even if the remote site does not acknowledge the disconnect request Check EOT Ctrl D Select Yes to drop the connection when Ctrl D or Hex 04 is detected Both Telnet Com Port Cntrl and Check EOT Ctrl D...

Page 100: ...NS 5 14 Firmware 4 10 4900002262 rev B 3 23 21 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 101: ...nation it is recommended to always keep the sampling lines as contamination free as possible Refer to the Hardware Manual for instructions on keeping the sampling lines clean and cleaning the mirrors...

Page 102: ...ing function will return the current analyzer midpoint to the factory default midpoint and then automatically revert the parameter value to its setting before the reset was initiated In most cases the...

Page 103: ...fault Refer to the Hardware Manual Front panel display is not lit and no characters appear Refer to the Hardware Manual Strange characters appear on front panel display Refer to the Hardware Manual P...

Page 104: ...nostic data with HyperTerminal on page 3 5 Reading is erratic or seems incorrect Refer to the Hardware Manual to check for contamination in the sample system Capture diagnostic data and send the file...

Page 105: ...to the sample port Parameter list in the captured data Mode 1 1 data in the captured data approximately 5 minutes With your download information please also include Contact information Description of...

Page 106: ...NS 5 14 Firmware A 6 4900002262 rev B 3 23 21 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 107: ...Zero High Alarm 2 6 Laser Zero Low Alarm 2 6 Pressure High Alarm A 3 Pressure Low Alarm A 3 Temp High Alarm 2 43 A 3 Temp Low Alarm 2 43 A 3 Temperature too High 2 2 Temperature too Low 2 2 Faults Al...

Page 108: ...Parameter01 Operator Parameter20 3 25 Operator Password 3 25 Password 3 25 Peak Index Ref 3 25 Peak Index Ref Dry 3 25 Peak Track Index 3 25 Peak Track Index Dry 3 25 Peak Tracking 3 25 Pipeline Press...

Page 109: ...tane 3 24 Low Alarm Setpoint 2 25 3 24 N Pentane 3 25 Val Attempts 2 32 Validation Allowance 2 33 Zero Val 1 Concentration 2 35 Zero Val 2 Concentration 2 35 Zero Val Start Time 2 34 Zero Val Toleranc...

Page 110: ...3 4 Wet 2f 3 6 Wet 2f Ref 1 Pwet 3 6 Wet DC 3 4 3 6 Wet DC Ref 1 3 6 Wet Pressure 3 4 3 29 Wet Temp 3 4 Password 2 15 2 37 3 13 A 2 Powering down the analyzer 2 2 Powering up the analyzer 2 1 R Readin...

Page 111: ...ex Operator s Manual Index 5 V Validation source 2 32 Viewing capturing and storage of serial port data 3 1 W Warnings Fit Delta Exceeds Limit A 3 Fitting Out of Range 2 42 General 1 1 Peak Tracking 2...

Page 112: ...NS 5 14 Firmware Index 6 4900002262 rev A 3 23 21 THIS PAGE INTENTIONALLY LEFT BLANK...

Page 113: ......

Page 114: ...www spectrasensors com contact 4900002262 Rev B...

Search results

Summary of Contents for SpectraSensors SS2000e

Reviews:

Related manuals for SpectraSensors SS2000e

Brands by name

Popular brands

Endress+Hauser SpectraSensors SS2000e, Operator'S Manual

Search results

Summary of Contents for SpectraSensors SS2000e

Reviews:

Related manuals for SpectraSensors SS2000e

Brands by name

Popular brands