7 Viewing Information (User Mode)
Fieldgate FXA320
79
Hauser
Table 7-6: Error log messages
time service: cannot access http time service
The time cannot be called up from the http server (web
server).
Check connection settings.
time service: cannot connect to server
The connection to the time server cannot be established.
Check server data specified.
time service: http server returned <errorcode>
The http time server has returned an error.
time service: ill time pattern received from server
The http time server has returned an invalid answer.
Select another server.
time service: illegal reply from sntp server
The sntp time server has returned an invalid answer.
Select another server.
time service: incompatible protocol version on server
The sntp time server returns an incompatible protocol
version.
Select another time protocol or another server.
time service: remote server not synchronized
The sntp time server is not synchronized.
Select another server.
time service not correctly configured
The sntp/time server has not been specified correctly.
time service: illegal reply from daytime server
A malfunction response when the time synchronization is
requested via the DAYTIME protocol.
time service: ok
Message appears when an earlier "time service" error no
longer exists.
User '<username>' password change failed from
<ipaddr>(<errfield>)
A user has attempted to change his/her password. This
attempt failed.
This can indicate an attack on the Fieldgate.
SMS queue full
The SMS queue is full. The error message is triggered when
SMSs are generated more quickly than they can be sent.
cannot send SMS to xxxx
An SMS could not be sent to telephone number xxxx.
This error message can occur when the Fieldgate does not
have a connection to the provider.
DynDns failed
The Fieldgate could not transmit its IP address to a dynamic
domain name server. This message can occur when there
are syntax errors in the Get DynDns URL entry, see
chap. 8.5, or when the server malfunctions.
DynDns ok
IP address of Fieldgate successfully transmitted to DynDns.
The message appears only after a previous DynDns failure.
connection to FIS failed: cannot start encryption
Encryption could not be started (failed at partner). Fieldgate
certificate not recognised by partner.
– In
Administrator Mode open -> Settings -> Message
-> FIS Setup
.
– Delete the FIS URL and press Send.
Fieldgate deletes the certificate.
– Reenter the FIS URL and press Send.
Fieldgate asks the FIS to send a new certificate.
cannot load certificate from FIS: <http response code>
Fieldgate received no FIS encryption certificate.
– If the FIS sends http response code: "403 Forbidden", it
has already sent a certificate to Fieldgate.
– Before a new certificate can be issued the old one must
be deleted by the FIS administrator.
FIS registration failed: <http Response Code>
Registration with the FIS has failed
connection to FIS failed: no URL
Fieldgate has no IP Adresse or URL for the FIS.
– Check the FIS Setup.
connection to FIS failed:
• illegal port number
• illegal/unknown host
• cannot create socket
• no response from server
• unknown error
Fieldgate cannot establish a http connection with the FIS.
This may be due to the following reasons:
– Fieldgate is using an incorrrect FIS URL.
– The network settings are wrong.
– A firewall in the network is blockiing the connection.
FIS configuration import failed
Error on reception of a new Fieldgate configuration.
FIS error during FIS request: <http Response> "<subject>"
Message was rejected by the FIS.
– Contact your FIS administrator.
message queue full. Deleted last message: "<subject>"
Fieldgate message buffer is full.
– The last message concerning <subject> is deleted so that
a new message can be stored in the buffer.
Error log message
Meaning
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